SpiceJet Complaints & Reviews

My flight was at 6.55 am on 27.2.20 got stuck in jam. I reached the airport and was behind a long queue.. I reached the check in counter at 6.08 am but still they did not permitted me to take the flight nor provided me another flight. I am a student and was travelling alone they were rude and did not helped me in any manner. There was ample time if they will they could have helped me with it. Worst airline. Next will never book its ticket....

I wish to inform you that, i have travel in spicejet flat from delhi to bangkok via kolkata flat no. Sg083 on 21/02/2020

I order a milk badam shake your host was charged rs 400 instead of rs 150

You are requested to please take action against this complaint and refund my rs 250

Thanks
Naresh chalotra
[protected]@yahoo.com
[protected]...

I had booked my tickets along with my two infants of 1 year and my mother from benagluru to jodhpur via delhi on dec 23, 2019 for the date feb 23, 2020. On scheduled date, at 1230 hours we reached delhi airport for our next flight at 1425 hours. Till 1400 hours, there was no information regarding the flight. And then all of a sudden, we passengers were informed that the flight has been cancelled. Firstly, the reason was bad weather. Later...

Hi, booked return connecting flights from delhi/mangalur from the uk. Booking ref h81vus. This included spicemax, booked seats and excess baggage. This was on 14/02/20. I received an email and then a phone call from you to say that the payment had not been processed. The very helpful gentleman took me through the booking and a payment was processed. I failed to notice that the spicemax package was not included in the revised booking q9l7vc....

My baggage did not make it to goa until 2 days after i arrived, i had to go back to the airport which was 1 hour away from where i was staying to receive my baggage only to open it up and see that a large bag of silver and gold jewelry i bought was missing. Customer service is awful they don’t do anything to compensate for me having no bag for 2 days with 2, 000 + usd dollars of items stolen from me. This is by far the worst experience...

My flight to dubai was scheduled for 7th Feb2020 at 7:50 PM from Pune which got delayed two times by Spicejet mentioning flight delayed due to operational reasons.(PNR:-P7ZK7V)
Due to this i reached dubai airport and collected by bag it was around 2 am IST
I found that one of bag was damaged and i headed directly to baggage claim department at dubai Airport where i waited for around 40 minutes for my turn as there were multiple...

1)I booked my tickets from xxx to xxx and back but due to some personal emergency, I had to cancel my flight. Amount of tickets was Rs 48000 but I received only Rs 16000.
2)Cancellation charges are Rs 2500 per passenger per side but I was charged 3500 per passenger per side.

3)Please refund back the amount of Rs 8000 as there were 4 passengers.
PNR -Z7KJSY and PNR -AYJZKJ respectively.

4)I have...

I like to fly with spicejet airline due to its decent price of tickets and for the overall experience, i fly with the airline. It has been over two years of flying and so far, with any of the flights i had not noticed problems. Being onboard, i enjoy savoury hot meals that are also light on the pocket as i pre-book it. So, on the whole account of flying with the airline, i am glad to adhere it and recommend....

Flight sg005 aircraft was having technical issue since lasf night.. Yeg customers were not informed and issued boarding pass.. Why issue passes if technical issue was not resolved.. It was suppose to tale off at 9.30 am
. Its getting delayed by 2 hrs again amd again.. Now its showing 1.30pm which also will get delayed surely becoz aircraft is not ready.. We had to reach sharjah by 2 amd attend an impprtanf eveng.. I am getting harrassed...

I booked a flight from shirdi to delhi which get departed at 11:05 am. But due to to bad weather flight get reschuled at 1:00pm. And after that they cancelled that flight and we haven't no option where to go... They offered us flight from other airports like pune and mumbai.. We paid extra money to reach the mumbai airport around 7k. Who will give us 7k now??...

Reg pnr rdfc4a reference no 03721118
I have been waiting for response since july2019
No coupon. No response
Nothing.
I was told that my mother in law is not related to me by blood so no full refund.
Spicejet expected me to travel in spite of death in the family 2 hours before the flight along with my daughters.
Help me with the email or contact number to approach the right person for justice.br...

Dear sir
My name is keyur parikh i travelled with spicejet 16th nov flight code sg636 from ahmedabad to mumbai. My bag got fully damage i filed a complaint at arrival after several mail they accept to give 2000 rupees compensation by mail but still i haven't received the money now they are not reply ing my mails. Please guide me how do i file a complaint.
From
Keyur parikh...

Hi team,

This is in regards with the flight boarding instance today. My father was boarding a flight (Spice jet) from mumbai airport.in the process, he was misdirected by the staff members to different counters which resulted into delay and flight was missed as they did not give the boarding pass. For now, we have not cancelled the ticket. As per our conversation with customer care, cancellation fees would be charged of amount...

I was travelling from dubai-mumbai yesterday with my spouse by flight sg06 having scheduled departure of 12.10 pm and arrival at 5.10 pm. All my bags (Three in number) were checked in. After i reached home, i realised that my bag was broken from the 'runner' side while the lock to my bag was intact. I then found that my sun glasses (Ray-ban make) worth rs. 8, 000/- which i had bought from dubai were missing and my bag was also severely damaged....

I had a really bad experience with spicejet. The normal flight delays are not something that usually disturbs me to the extent of raising formal complaints. However, i had a very insensitive experience from the cabin crew of sg 6353 from trivandrum to bombay dated 2 feb 2020.
Having to ask for a seat extension is not something one is proud of. I had requested one for my co-passenger very subtly as it is a sensitive matter. It was...

We have upgraded our tickets to spice max.. We were sitting in the second row.. Food in the menu was not available.. Cabin crew asked to wait for a while so that she can check whether the food is available.. And she didnt have the courtesy to come back and let us know that the food is not available... Had to wait for a long time.. Then we had to call the cabin crew to ask for food.. She came back and nothing was available by that time.. And...

They have charged me excess baggage which other flights don't. At the boarding they say the flight is small so you will b charged excess baggage and they aren't allowing to check in the baggage as well.. if they can put the baggae in check in after taking money then why not with charging. Stupid ways of earning money which just irritates the passanager. Will make sure not to take spicejet hence forth and also let all my friends know about...

While checking in the i was told that i had 19 kgs which i could not believe as i had checked my weight before coming to the airport so i asked them to check on another counter where the weight came to 17 kgs i was in a hurry that’s why i could not get it checked in another counter or else i could have know my exact weight. Please get all your ahmedabad weight machine checked as they can be faulty and the customers have to pay extra for...

Was travelling from dubai to pune on 24th jan 2020. Pnr c7ucrs landed in pune at around 4am and never thought of checking at that time.in the morning when i checkd my baby bag it was all up and down to my shock and my dollars were stolen.
This is real mental torture for me. And there has been no update from there end. I have even complained in consumer forum...

My family was travelling from bengaluru to patna on 24th nov 2019. Flight pnr was w987ys. Even after reaching airport 50 mns before the executive of spice jet has not issued check-in pass. My wife requested again and again but nobody listened to her. She was having two small kids with her. All the staff member were not co-operating at that time and nobody guided what to do at that time. When she asked for another ticket then the staff were...