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SpiceJet Complaints & Reviews

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Last updated May 27, 2024
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SpiceJet reviews & complaints page 62

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P
Prash12000
from Mumbai, Maharashtra
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unprofessional delays

I am traveling on sg252 19th oct chennai to mumbai. 8:50pm flight delayed to 9:30pm. On reaching boarding gate 7, delay announced was etd 10 pm. Boarded the flight at 10 pm. At 10:30 pm, pilot announced some technical snag and that etd will be known at 11 pm. Pls understand that after a long week, want to be with family. Indigo is much better and professional....
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D
from Chennai, Tamil Nadu
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check-in baggage damage

Address:Trianz Holdings, JP Nagar, 560076

This is with reference to the flight sg 8720 from bangalore, karnataka on tuesday, 15th october, 2019. I had travelled on this flight from bangalore to new delhi. My reservation no. For the same was s7d9fv and passenger name is deepak mitra.

On reaching new delhi when i collected my check-in baggage from the conveyor belt no. 5, i found my baggage in torn, dented and in damaged condition completely. The bag was torn from 7-8...
+11 photos
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N
nisarbhat2003
from Pune, Maharashtra
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humiliation at airport by spicejet

Address:GOODWILL MANSION, FLAT NUMBER 901, 400703

Dear concerned,

I am one of the unfortunate customers with your ugly and the most unprofessional airlines that operating out of india at present.

My family ticket was scheduled today to depart from mumbai at 5 am to srinagar. Somehow we were informed at 4 when we were already in the airport that the flight would be departing at 830, now another message has come informed flight delay to 1030 am!!!
br...
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A
Anu Agrawal
from Mumbai, Maharashtra
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flight delayed sg 8154 6th dec

Address:Mumbai City, Maharashtra, 400059

Pnr no. Wh953u and nfm5gk

I had faced tremendous problem when i was travelling from delhi to mumbai on 10th august my spicejet flight was at 8pm and it took off at 3am it was horrible experience since i dont want to face same and as i want to travel further i request you to book an earlier flight, talking to your executive i am getting reply that we cannot do same as it is not delayed by 2 hrs but i can't wait till last moment...
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S
Singh Namita
from Noida, Uttar Pradesh
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trolly bag damaged

Address:Barra villege Kanpur Nagar, Kanpur, Uttar Pradesh, 208027

Hello
My self brijeshwar singh e. Ticket no. Y72gqy date 17 oct travelling kanpur to ahmdabad..
Timing. 15.10
I m very disappointed because my language trolly bag fullly damage both side. Its condition is very poor so i claimed...
My bag price 8000 and its only 6 month old...
I m so sad...
Spicejet very care less i m so angry...
Help me....
+2 photos
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B
Bredhurst
from Mumbai, Maharashtra
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airline spicejet fake call letter

Address:Nagole, Hyderabad. Telangana., Hyderabad, Andhra Pradesh, 500068

Spice Jet Airlines — fake call letter

Abinash K on Oct 16, 2019
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I got a call letter from a guy name abhimanyu rai and he mentioned him as spicejet hr. He told that u are selected for spicejet company and u should pay 7900 rs for conformation and he told me that u should attend the interview held at chennai airport and i will meet u and u will be appointed as spicejet employee. Spicejet please...
+2 photos
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DrTasmin Ahmed
from Mumbai, Maharashtra
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damage my beg..

I took spice jet sg012 from dubai to delhi on 15 oct 2019 despite having fragile tag they broke my beg... When i contacted customer care they shown no interest... N all begs r in bad condition.. They damage my beg in dat manner dat i cant used dat bag anyway.. Dat why i put fragile tag.. Bt despite huving fragile tag they damaged my bag... The flight was so bad n congested... All seats r broken.. All beg are in bad condition....
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D
Dpkey
from Kolkata, West Bengal
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missing luggage and mishandling of baggage at kolkata airport

Address:Kolkata, West Bengal

I took a spicejet flight from delhi to kolkata (Flight no: sg253) on october 9, 2019. However, upon reaching kolkata airport i discovered that my luggage bag has been mishandled. The lock was broken and the entire bag has been distorted. The local team on ground was least bothered and after insisting they lodged a complaint (Complaint no. Ccusg191009a0dt337).

The following items were missing from my luggage:

New...
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NimaArora
from Mumbai, Maharashtra
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flight sg8901 delhi to aurangabad 14th oct 19

Pnr pdqb4a seat no. 7b
I had checked in and pre-booked my seat by paying rs. 350 via online check in facility and i got a pop up display that i would be getting a complementary meal for which option of veg/non veg was asked. I had given my preference to veg meal but to my dismay, today on board when inquired with flight attendant ms. Monika, she said that no such meal is reserved for my seat. I am not happy with this inefficiency of...
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S
smeena
from Surat, Gujarat
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unable to board my flight even I am on time

Address:piplod, surat, Surat, Gujarat, 395007

This is with reference to the pnr no. Fhzh2r flight no. Spice jet sg-377
Passenger name - anirudh singh jagarwar
Today, i. E. 13-10-19 i was standing in the line in order to take my boarding pass and drop my luggage for boarding the aircraft. The passenger of the same flight who were standing in front of me in the line were accommodated in the flight, and at my turn suddenly the employee of spicejet came and said the boarding...
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R
Rahul200∆4
from Mumbai, Maharashtra
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irresponsible behavior by management

Hi,
So here is the issue, while booking a flight from hyderabad to bhopal, i selected the seats of my wish (11-c, 11-bd 12-c&12-d). While boarding our passes were showed invalid and staff told us that due to some issue they have to change our selected seats and the last seats of the flight were given to us that is 20a 20 b 20 c 20d. They told that the inconvenience was because of some weight balancing issue, while some seats in flight...
+2 photos
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S
Shagrithaya
from Chennai, Tamil Nadu
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baggage damage

Address:ISRO layout Bangalore, Bangalore, Karnataka, 560078

Hello,

Im lodging a claim against the damage of my baggage during my trip on 5th October on Flight no. SG2468 departure at Delhi 0630 to arrival at Dharamshala 0740.
My suitcase has been damaged during this travel and would request you to provide compensation for the same.
The suitcase is worth Rs 10000 and is of VIP brand.
Request you to refund this amount as inappropriate/negligent handling of the baggage...
+4 photos
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S
shailika shukla
from Allahabad, Uttar Pradesh
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fraud call letter from career launcher

Hi all
It's october 2019 and today i too received an sms from career launcher
I don't understand why spicejet is taking no action against the scammers even after receiving so many complaints, just a declaration from them "beware of phishing" will not suffice. Everyone can see that this group of scammers has been cheating ppl since 2016 and till today no action is taken against that person named shashank shaurya, who has even...
+2 photos
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S
Sridharan Aravamudan
from Mumbai, Maharashtra
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bus handle broke

Address:560003

I travelled by sg 3302 vide pnr jd117t on 12/10/2019. Seat number 15 a. When i was travelling by bus to board flight the handle broke and was about to fall, luckily saved by co passenger. This is serious safety lapse and got hours my shoulders. I am a senior citizen and if not co passenger safes me would have suffered injury. Airlines is liable and i wish to escalate to higher level....
+2 photos
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S
Sridharan Aravamudan
from Mumbai, Maharashtra
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bus handle broke

Address:202 yathiraj apartment 27,5 th main Bangalore, 560003

I travelled by sg 3302 vide pnr jd117t on 12/10/2019. When i was travelling by bus to board flight the handle broke and was about to fall, luckily saved by co passenger. This is serious safety lapse and got hours my shoulders. I am a senior citizen and if not co passenger safes me would have suffered injury. Airlines is liable and i wish to escalate to higher level....
+2 photos
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R
Ram Asthana
from Gurgaon, Haryana
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loss due to delay.

My pnr number was s8ei8c dated 10 oct. Due to your technical fault (A failure) the flight was delayed almost more than two hrs. I missed my next destination transportation.
I again purchase tickets for my onward journey to chandigarh through volvo bus.
Before ready to fly it's your responsibility to check the craft for every thing. I loose rs.725/- and loss of my time schedule.
Compensation is your responsibility....
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A
Amin Ajay
from Mumbai, Maharashtra
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amount deducted but ticket not generated

Address:SANKARANPARA LANE 20 MUDAVANMUGAL POOJAPURA, Thiruvananthapuram, Kerala, 695012

I tried to book a ticket on sg415 from bom to blr for 11 october 2019 through spicejet app. The money was deducted from my account (Rs 5339) but no ticket or pnr was generated. I called spicejet customer care but they confirmed that such a booking is not done.

I want my money back. I have given a mail complaint to spicejet as well. Complaint number no.[protected]

This is very bad experience from spicejet....
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Nishchhal Bakshi
from New Delhi, Delhi
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broken armrest and got scratches on my arm

Address:New Delhi, Delhi, 110052

Pnr : xhidph

I boarded a flight from bengaluru to delhi and unfortunately i chose spicejet, the flight condition was super bad and the armrest of my seat was broken unable to even put my hand during that complete journey had to lift up my arm and keep it like that during the flight, if i tried to place it there it catch hold of my skin in between of that two broken pieces. I contacted spicejet they said just a sorry, i have...
+2 photos
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S
sushasnt
from Bengaluru, Karnataka
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complaint regards refusing boarding pass.

Hi,

I was supposed to travel from bangalore to pune by spicejet flight. Along with me there were my father and mother and both are 50+ age. Below are flight and passenger details:
Flight no. Sg434
Pnr: p4cnjb
Passenger name:
1 mr. Sushant kumar
2. Mr. Shashi bhushan sharma
3. Mrs. Sunita sharma
Earlier the flight timing was 9:15pm (4th october) but due to some reason it was...
+1 photos
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Barsha Daimary
from Manuguru, Telangana
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I am complaining about the spicejet staffs who made me miss my flight.

I and my friend had flight from hyd to ghy on 5th oct, 2019 pnr - xe8i3a flight no. - sg364. We reached the check in counter before time but was worried we would get late due to the long queue of passengers whose flights departure time was later than ours. So we went for the fast forward counter. But a staff member didn't allow us and forced us to go to other normal counter. This made us late and missed our flight. They said they closed the...
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