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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 85

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A
Adya03
from Mumbai, Maharashtra
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rude behaviour of ground staff souvik kolkata airport

Address:Senpukur, Dakhsinpara, P.O and P.S- Barasat, Kolkata, West Bengal, 700124

Hi i'm a passenger of today's kolkata to mumbai flight[protected] and while check-in my luggage i faced a very rude arrogant staff of spice jet... I had two big luggages with me... As soon as i arrived in the counter that guy showed his tantrum instead of showing his smilling face and greeting for the morning he asked me to hurry up and come first to show my boarding pass. I told him i have two luggage to handle and first to get into check...
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Address:Kannur, Kerala, 670011

A fake company cheated me by using the name of spice jet airlines.
I have seen an advertisement looking candidates for airport jobs. I have applied for the same. They demanded for a security deposit of rs. 9950/-. I have made payment by using my debit card. A telephonic round is over with the number [protected]. After that round they informed me the date of interview and ask me transfer rs. 5500/- into the following account numberbr...
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H
Hari Krishna91
from Kunnamangalam, Kerala
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excess baggage

I have board the flight from dubai to kozhikode on 28th march the flight actually should take off at 4:30pm which delayed to night 11:30 i have spared enough of time in the airport at dubai. When my hand baggage was increased to 3 kgs extra do you think i should pay for that waiting for long hours at airport. Because of excess baggage i have even thrown few of my personal belongings which are even expensive. I would never ever recommend spice...
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V
Vivek1782
from Pune, Maharashtra
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luggage locks were broken and theft from inside the bag

I have taken flight SG052 from Dubai to pune on 3/4/2019 from Dubai airport and arrived at pune airport on 4/4/2019 at 4:40 am.

While putting my check in baggage at dubai airport, i have put a lock and plastic tie lock as well on my bag. But to my surprise when my check in baggage arrived at belt no1 on pune airport its lock was broken and the plastic tie lock was also absent. i have raised my concerns with the available spice...
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D
Digital Ganguli
from Darjiling, West Bengal
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spice jet & their callousness

Address:Indira Gandhi International Airport, Terminal 1D, New Delhi – 110037 India, 110037

This has been so bad experience with spice jet ; they have cancelled our tic from bagdogra to blr at the last moment because of the Boeing issue; that also only by sending a mail ; they had mentioned one number which never got connected ;no calls ;;neither their customer care got connected.Online refund also cnt be done ; such callousness never expected from a service provider

Dear SpiceJet customer : Due to grounding of Boeing...
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V
Vinsach
from Bengaluru, Karnataka
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cancellation of flight

Address:560003

I had booked bagdogra to bangalore flight in Jan 19 for the date 17thApr. Today morning, 4th Apr i get a message that our flight has got cancelled.

This means i had to pay more price for rebooking my flight on 17th as we are already so late. And though i understand the genuine reason of cancellation, why are we informed so late and spice jet should pay the balance which i have paid to book new ticket. The only reason for us...
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A
anjkumar
from Bengaluru, Karnataka
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flight ticket cancelled by spicejet without informing the customer

Address:560045

Hi This is Anjani Kumar,

I had really bad experience experience about spicejet. I booked my flight for dated 13-apr-2019 from Bangalore to patna.I need to attend my brother Marriage which is on 14 APR . Today I just got a text on my mobile number saying that "Your flight has been cancelled by Spicejet due to some unknown reason. You can rebook yourself on an alternative flight by visiting some site" When I went to the site...
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R
rajanpuri
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baggage not reached - hong kong

Address:122001

Dear sir,

I took a flight to hong kong from delhi sg 31 - 3rd january 2019 2345 hours (Which left on 4th january 0050 hours due to 1 hour delay)

I, rajan puri, and my son shantanu puri - landed without our baggage reaching.

We have no clothes here.

We have asked for some baggage allowance. Sats hk ltd, your baggage handler, have asked us to contact the airline for the same, as spicejet...
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P
Peravali Prince
from Visakhapatnam, Andhra Pradesh
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online job fraud

Address:door no 2-22/1 peravali palem post vemuru mandal guntur district, Guntur, Andhra Pradesh, 522261

Iam peravali prince. I recieved a mail in gmail that iam selected for spicejet limited interview. I recieved a call from [protected] his name siddhartha chowdary was telling that your resume was selected for interview then you have to pay 9950 rupees for security deposit because of flight tickets and accomidation of company then i believe him i paid 9950 to andhrabank [protected] andb0000160 in favour of ratan singh on 29/03/2019 that...
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K
Khatrigeeta
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spicemax service

Address:Vadodara, Gujarat, 390006

We travelled through spicejet on 25th march from ahmedabad to bangkok. We were called to upgrade our spicejet to spicemax. The facilities included extra leg room, pillow, blanket, alcoholic beverage, food and more.
We paid 3998 rs. To avail the benefits. When we boarded on the flight, we were given the seats alloted to us with no facilities. When we asked the reason, they told us that these seats are not upgraded to spice max. We...
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A
avii sinha
from Bhubaneshwar, Odisha
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sg-377 from kolkata to patna dated 03/04/2019

Address:Bank Of India , STC 1 Ironside Road, Ballygunj, Kolkata, West Bengal, 700019

I have traveled from kolkata to patna by flight no sg-377. My pnr number was cdu57k. I have 2 complains regarding this flight.
1. You can see the attached ticket that i have been selected seat no 21f, but at the time of getting boarding pass.. It was given as 11c.. Why?
2. You can see the ticket where i have booked one veg refreshement.. But in the flight nothing offered.. Why?

Should i raise this complain at...
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M
Masiha Mirza
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damage luggage

Address:A-701 ROYAL AKBAR TOWER OPP MOTI BAKERY JUHAPURA SARKHEJ ROAD AHMEDABAD, 380055

PNR :- ABZSTG
[protected]
Nazeer Mirza
have already send you clear images and i am not satisfied with the compensation offered by you.

Kindly look into the matter and do the needful at the earliest
I want call back
The bag cost me 2000 and it is not repairable also. So either you give proper compensation or give me the new bag of same size.
The bag was brand new and i used it for the...
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V
venkat1944
from Tiruchengode, Tamil Nadu
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disability treatment

Address:Chennai, 636401

We (Myself and my husband - both senior citizens)
Checked in for my flight at chennai airport
Due to my limited mobility i am using a battery-operated mobility scooter.
When i checked in for our flight :
A) mobility scooter was treated as a baggage.
B) i was boarded as last passenger.
Spice jet nodal officer has turned down my representation saying that the excess baggage fee was charged in accordance...
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A
Anantha Srinivas Kopalle
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fraud job posting

Address:India, 530026

I have received this message on march 25 stating that spice jet airways india conducting interviews in all departments i want to make sure the people doesn't get cheated with these kind of fraud job posting. I request you to take immediate action on this email or job posting. And also they are charging nearly 10000 for the interview process as security deposit....
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R
rajneesh1372
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money deducted but no ticket issued

A payment of rs. 44, 670 (Includes to & fro ticket from mumbai to porbandar + spice insurance + seats – both ways for 5 tickets) was deducted from my icici bank on 19 march 2019 (Early morning), while doing online booking (Using “net payment” option) from m. Spicejet.com (Used my mobile), but no ticket was issued.

Till date (11 days has passed), no refund has been received. Airlines customer care is not able to provide...
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Dear sir/madam,

We have booked air tickets for travel at kashmir on 4th april 2019. Pnr-pcgist, pnr-rbbwwj & pnr-n6zzyy (Delhi to srinagar). Total-8 passengers. But due to present scenario we are not in a position to travel to the place. So we want to cancel the tickets. Though this is a security as well as life risk matter for us to go to kashmir now a days. So we told them to consider this matter as a serious issue. We are...
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Address:Chennai, Tamil Nadu, 600001

Flight sg105 supposed to depart today evening @20.15 from delhi to chennai, however due to negligency of ground staffs, it was stationed in the delhi airport for next 2 hrs. There was some technical issues and tyres need to be replaced for safety reasons. I understand about these, why this has not been checked when the flight was landed? What was the point of creating harassment with flight full of passengers? Most of the passengers were...
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S
sonamdhall
from New Delhi, Delhi
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complaint regarding flight delay and rude cabin crew

I booked a flight from new delhi to goa on 21st march 2019 which was scheduled at 10.30 am but it got delayed and rescheduled at 2.15 pm and our whole day was wasted. After boarding the flight, we asked for water but the cabin crew was not attending properly at all and ignored serving the water. We asked so many times for water but they kept on ignoring and no water was served during the flight.

After spending time in goa,...
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A
Ami Parekh
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baggage missing

Address:3,ramjalaram bunglows, inlane of HDFC bank, prahaladnagar, ahmedabad, Ahmedabad, Gujarat, 380015

On 24/03/19, i travelled from dubai to ahmedabad-
Pnr ugudvh
Baggage no sg[protected]
Complaint no 03592496.
The flight got late by 5 hours and reached ahmedabad at 4:00am. The baggages of half of the passengers were missing and were left at dubai airport purposely. The officials told us that they will deliver the baggage on our residential address within 24hrs. The number they provided is switched off, unable to...
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S
Sulagno Banerjee
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refund status

Address:46/5 New Ballygunge Road Kasba, Kolkata, West Bengal, 700039

Dear sir,

Its been 12 days now but still i didn't get my refund. My pnr: - k7cmxf, plane to chennai was canceled on 15 th march. You told me that i will get full refund. When shall i expect my refund? Is a company like spice jet is cheating on us? I will go to the consumer forum since you cancelled the flight and still you are not refunding my money back. What is this? What is your top management's email or contact number?...
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