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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 81

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H
harshit@94
from Delhi, Delhi
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cancellation of flight without any prior intimidation

Address:560037

Flight no : sg768, pnr : m92fvp (Blr - pat)
Name : harshit kumar.
Flight got cancelled without any intimidation. This airline company just walked away showing middile finger to his customer. A very negative attitude. No talk about inconvenience caused to customer and i had to pay thrice of actual price just because o[censored]naccountability of the airline because i had to reach to my destination. Bunch of people at counter reacts...
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K
Karthika Anand
from Delhi, Delhi
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flight delay

Dated:[protected]
Flight no: sg6362, pnr no: idrmfn

I booked a direct flight from coimbatore to delhi (Sg8526) (Direct flight). It got canceled and got a prior information regarding it and rescheduled to connecting flight as stating there are no direct flights running between these places. The rescheduled flight is scheduled to depart at 12 pm, but it got delayed 3-4 times and finally departed at 5 pm. Actual connecting...
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V
vprak2006
from Delhi, Delhi
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cancellation of bookings of two members in pnr : qbgm7g

Address:221, Bahawalpur CGHS, Plot-1, Sector-4, Dwarka, New Delhi, New Delhi, Delhi, 110075

Dear sir,
I visited spicejet counter at domestic terminal 1d, delhi at 1610 hrs on 03 may 2019 to get bookings of two members (Mr tarun lal & mrs ira goswami) cancelled in pnr : qbgm7g (Delhi to dharamsala on 06 jun 2019 & dharamsala to delhi on 10 jun 2019). The spicejet official confirmed to me that my request has been accepted and the two bookings have been cancelled. Since there was no official confirmation on mail id (P. [protected]@gmail.com),...
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I was traveling from bengaluru to kolkata in spicejet sg-741 on 19th april with pnr tftbsk which got delayed for more than 6 hours saying "delayed due to operational reason'". My return flight from kolkata to bengaluru was on 4th may in spicejet sg-713 with pnr yeyl3n at 8.55 am which got canceled without any reason and they rescheduled another flight spicejet sg-249 on the same date at 2.55 am with the pnr yeyl3n. Due to bad weather, airport...
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S
sadafnihal
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delay of flight

Address:SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India E-Mail:[email protected]

Dear sir/madam, my self mohammad nihal, booked spice jet flight (Sg 8475, pnr yfhuwn: 24 apr 2019 delhi-gorakhpur) ticket from delhi to gorakhpur to attend funeral ceremony (Scheduled at 5.30pm) of my father in law in siwan, bihar on 24.04.2019. I was going from abudhabi & booked domestic ticket with full confident to reached my destination on time. Please note that, the take off time as per schedule was 11.10 am from delhi and arrival time...
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K
Khushboo26
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no response on refund cancellation

Hello spicejet team

I have raised a request on 23rd april about the refund cancellation of pnr:id23rq flight as my husband was stricken with typhoid so we couldn't able to make our flight which was scheduled on 24thapril from delhi to bangalore.

1st call on 23rd april : spoke to spicejet executive, he asked to provide the medical proof over email to "[protected]@spicejet.com", i have shared the medical information...
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N
Nikeshnandan
from Delhi, Delhi
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amount debited and ticket not done

Address:Jharsuguda, Odisha, 768201

Dear sir
My self nikesh nandan would like to inform you that i had two ticket booking to patna to calcutta date 30 apr 2019 and amount 7284.00has been debited my account but ticket not made and the amount has not credited in my account bank ref no[protected]iganoiy2.
Pls do the needful i had on that day spicejet customer care he confirmed the amount will be auto credited in your account after 48 hours but still pending.br...
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S
Sneha0822
from Nashik, Maharashtra
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mental torture

My husband had booked tickets for us and our infant from dehradun to pune which was supposed to take off at 7:30 pm on 1st may. We usually take night flights so that our son can sleep through the travel. He was also not well and under medication. This flight got delayed by 3 hours. We had a connecting flight from delhi to pune at 12:30 am on 2nd may. Now this was going to take off from international terminal. On asking, we were told that...
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A
Ashish Sureka
from Mumbai, Maharashtra
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flight delayed every time

Address:Pune, Maharashtra, 411006

I travelled spice jet two times in last 15 days and got serious issue each time flight got delayed almost 2 or more hours. It seems spice jet is very casual everytime about informing its late. Both the time i really lost the purpose of visit and need to raise it as serious concern.

1. Pune to jabalpur flight connecting via hyderabad. Date 14-apr-19, pnr :- tcpwyg
2. Bhopal to pune connecting via hyderabad
Date...
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S
Shilpigoel123
from Jind, Haryana
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fraudly charged 1200 rs

I was flying from bengaluru to delhi on may 1 at 10: 00 pm flight. I have reached before 2 hours only. After getting my boarding pass and security checkin. At the last time of boarding, i have been charged fraudly by two associates of spicejet. They didn't allow me to board until i paid them 1200 and denied talking with senior supervisor. They said i am last passenger and i will miss the flight.

Denied to measure the luggage...
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B
Bhuvana1897
from Chennai, Tamil Nadu
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flight cancelled and delayed

Address:629171

I booked a flight from kolkata to Chennai for 1st May at 4.50 am. But that flight got cancelled and they opted for changing the flight. So I changed to 3 pm flight. But again that flight was delayed by 2 hours. Later at airport the flight was again delayed by 1 hour. So atlast I landed Chennai at 8 pm and I missed my bus from Chennai to kanyakumari. Also I wasted my whole day at airport....
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A
Ayush Relan
from Mumbai, Maharashtra
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uncooperative staff and flight delay

The flight sj 031 on 1/05/19 is extremely uncooperative and unprofessional. The flight to hong kong from indira gandhi intl airport got delayed by 5-6 hours and the ground staff didn't even show up also the staff in action is very rude. I hope you will take an action on this issue as soon as possible and also train your staff how to talk to passengers....
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H
hitesh.sachdeva
from Mumbai, Maharashtra
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regarding pre booked food in flight no sg 487

I have travelled from goa to mumbai on 1/05/2019 through flight sg 487. I booked the meal paneer masala in tortilla wrap but your crew members said you have to take veg sandwich.

My kids really don't like spinach sandwich. I requested them to provide the meal already booked in advance but they refused to give the same.

They said u give feedback as we will not provide the same and said i[censored] want to eat anything...
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P
Progna Halder
from Delhi, Delhi
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air pressure inside plane causing tremendous painful ear pain

Address:Kondapur, Hyderabad, Andhra Pradesh, 500085

I had a flight from hyderabad to kolkata via jabalpur on 1st may at 5:25am (Flight no. Sg 2941). During descending both the times, me and my fellow mates had severe pain in our ears and headache. I had flown several times so the normal uneasiness that is caused i am used to, but this was something painful and even after 12 hours of flight landing i am still having issues hearing and pain in my ears!...
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J
Jainanulalu
from Delhi, Delhi
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flight rescheduled and customer care not picking the call

My flight from bangalore to kolkata for 1st may sg 741 have been rescheduled to 1.10am which was originally scheduled on 7.20pm. I cannot take this late night flight and trying to contact customer care to change it to other flight. But no one is picking the call. I am trying since last 1 and half hour and it is really becoming frustrating now. How can spicejet have such poor service...
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B
Bikash Singh123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight is already delayed by 4 hour but passengers still do not know when boarding will start and airlines is also not giving relevant informat

Hi,

Spicejet flight sg 242 is already delayed by 4 hours in ccu airport but yet passangers do not have any idea when the boarding will start.

Many passangers have came from remote places and they are waiting from morning 7 am. Airlines should provide refreshment
To all passangers but that is not yet done by airlines. More to it passangers could have connecting flight and important meetings aswell. br...
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S
sanjeev42
from Mumbai, Maharashtra
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flights

Address:juhu tara road, Mumbai City, Maharashtra, 400049

There was article in paper that from 1st august flight will start from mumbai to darbangha and booking will start from 1st may but when i go to website darbangha is not mentioned and when i call customer care no one answers. I would like to book tickets but no respose, sanjeev agrawal [protected]

Thankss...
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S
swatirana637
from Bengaluru, Karnataka
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money not refunded

Address:560100

E-ticket for order[protected]
Trip 1: port blair to bangalore sun, 21 apr 2019
Spicejet sg-759
Ixz 12:05 14:45 blr
Sun, 21 apr 2019 2h40m sun, 21 apr 2019
Veer savarkar int'l airport economy kempegowda int'l airport
Baggage info - check-in: 15kg, cabin: 7kg
Travellers airline pnr ticket no
Ms. Swati rana m5m9ky m5m9k. The ticket was cancelled by the airline stating problem with...
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V
vj019
from Mumbai, Maharashtra
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damaged luggage in spite of being labelled "fragile"

Address:Mumbai City, Maharashtra

This is regarding my damaged baggage complaint with respect to the flight from delhi to mumbai on 23rd april.

Firstly, i had given a baggage for check in labelled "handle with care" and "fragile" and the staff ensured that it would be handled well because it will be sent by a different way rather than normal loading of baggages. My baggage was damaged when i received it in mumbai airport (Pictures attached). There was a big...
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L
love neel
from Bengaluru, Karnataka
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refund related complaint - spicejet

Address:Banglore, Banglore

Pnr - jdj7ma (Booked on 15 march)
Email - [protected]@gmail.com
Hi
I had missed my flight due to some issue... Spice jet customer care people misguide me... This is my second compliment... Without any resolution... It's showing like resolved...
I haven't received my refund yet... This time i want full refund of flight booking charge from you guys.. Otherwise i'll complain to consumer forum...
Thanks
Prakash...
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