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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 88

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K
kalpanasaha
from Kolkata, West Bengal
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loss of medicine box

Sir/madam

I am frequent traveler of your airlines. I had traveled with my mother, (Sr citizen, age - 74 years, after about two months being admitted in cmc vellore hospital) from chennai to kolkata flight no - sg 0278 evening flight of 17.45 hrs (Which was delayed by 45 minutes) but this is very unfortunate that after several forehand request to your check in officials at the time of boarding pass that i have two medicine box...
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G
from Vijayawada, Andhra Pradesh
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baggage cut at side and on top

Address:Manidweep Academy, Station Road, Jamui, Bihar - 811307

I, Shashi Raj, aged 61 years, travelled from Bengaluru to Patna on 24.02.2019 by 1 :30 pm flight. My pnr is VCJMFT. When I arrived at Patna, my baggage did not arrive with me. After much Hassel at Patna Airport, Spice Jet representative finally lodged BIR (COPY ATTACHED).
My baggage was finally delivered to me at my home yesterday but to my shock I found that the baggage was torn at 3 different places (photo attached).
When...
+5 photos
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G
from Vijayawada, Andhra Pradesh
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baggage cut at side and on top

Address:Manidweep Academy, Station Road, Jamui, Jamui, Bihar, 811307

I have flown from bengaluru to patna on 24.02.2019 by 1:30 pm flight. My pnr is vcjmpt.

To begin with, my checkin baggage did not arrive with me to patna. I could filed a bir at patna after a lot of hassel from your ground staff. Finally, they filed the bir. I was told that my baggage will be delivered to me at my home and hence i came to my home.

Today my baggage has arrived and to my shock i find that my bag...
+2 photos
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S
Shradhasanal
from Delhi, Delhi
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traumatizing experience on spicejet flight no. sg 106

I am writing to you to express my extreme emotional distress that happened to me due to an absolute inconvenient flight with spice jet flight no. 106 dated 23 feb 2019.

Last saturday during my mother's (Ms anitha sanal, 55 years) flight from chennai to delhi she was issued a ticket with seat no. 13a. However, to her surprise while she entered the flight there was no seat numbered as 13a. She had to stand till the time everyone...
+1 photos
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S
sh61n1
from Chennai, Tamil Nadu
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dongle licence key (pen drive) missing from check in luggage

Address:Aimil.ltd, L-19 Dr.Vsi estate phase -2,thiruvanmyur., Chennai, Tamil Nadu, 600041

I am srinivasan (Pnr 1ypijw). Yesterday, i came to chennai form pune with my friend in spice jet sg-929. We have checked in 3 luggage bag. It was locked with spice jet seal and tag. One of that is hardcase (Pelican case) some one opened it in midway between pune to chennai and took the dongle licence key (Pendrive) from that luggage.

The missing item is a pen drive that is a dongle with licence key. Which used operate the instrument,...
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S
Sonam@#
from Barpeta Road, Assam
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baggage issue

Address:N.T ROAD WARD NO.10 BEHIND LAL MARKET, Lakhimpur, Assam, 787001

They charged me for laptop bag.. Claiming that laptop bag and hand baggage has to be 7 kilo.. Which is not so. Please report on this.. They charged 3600 unnecessarily. It's from lilabari airport. Today.. I have travelled so many times through this airlines. Claiming to be companys policy they charged. Please resolve the issue i can send u the photo of receipt i[censored] want....
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Shipra Baidya
from Kolkata, West Bengal
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unprofessional customer service

Address:168/76, lake Gardens, 3rd floor,, Kolkata, West Bengal, 700045

Spice jet, this airlines is just a nightmare. Only for 5 minutes they can deny your paid booking and don't bother to cooperate at all and forfeit the whole amount. This is their business. This happened to me 2nd time only with spicejet. This is my promise to spice jet, will never book through spicejet as i and my friends are regular travellers.

Kumar manish
[protected]
(Pnr):y8te8p
Ag 377...
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Address:Bangalore, Karnataka, 560041

I was travelling from bangalore to bagodhra in spice jet the flight is at 12 noon.. I was asked to take a priority seats so that i would be given a extra leg space as my foot was injured a bit, so i paid extra money n purchased the seat as suggested by the staff, but once i boarded the flight i wasn't given the seat which was promised to be given for the extra money i paid
I spoke to the cabin crew they asked me to write back n email...
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Staff for spice jet dated 21-feb-2019 time 8:00 am did not handed over the boarding pass for flight sg-1268 and insisted on that final call for passengers of the flight has already been made. He intentionally stalled me from proceeding to boarding gate. Perimeter of hyderabad airport is not that late that a. Passenger cannot walk pass to gate in 10 minutes....
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R
Rajkamal Sinha
from Mumbai, Maharashtra
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claim for inconvenience caused due to cancellation of flight

Address:380005

Reference – pnr no - n8h7hp – tkt for 6 pax and pnr no –sfu88h – tkt for 5 pax

The case –
1) my name is raj kamal sinha and i belong to ahmedabad,
2) my family had a plan to attained family function at purnea, bihar, which have nearest airport bagdogra. I had three passengers with me having age group of 80 to 90 year, so i was looking for a mid-day, direct flight, which give least inconvenience to...
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N
N Bora
from Kolkata, West Bengal
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not professional towards their service.

Spicejet passenger name bora/n
Date -18th february, 2019
Flight-sg3272
Seat no. 19b
From ccu to gau
I had my flight today at 8pm and checked in at around 6.35 pm. I was available there at gate no 23, from 7.00pm. When i reached 23c at around 7.30pm i was informed by one of your staff member that they called me and messaged me about my flight. But i have shown him that their was not any call or message from...
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S
Suresh63214990
from Delhi, Delhi
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lose and for flight cancel

(Pnr-fekhkk):
Dear sir
I have flight book shirdi to jaipur on 15 feb
After boarding flight was cancle flight time 5.55 pm spice jet stafff say me flight was cancle 6.15 pm 52 passanger in this flight
He give a flight pune to delhi
I have loss of time and more back pain in my body for the mistake of spice jet
Loss of shirdi to pune cab charge 5000
2000 dinner delhi to jaipur 1500 +500 2000...
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Address:Coimbatore, Tamil Nadu

I booked my flight from coimbatore to frankfurt. My flight from coimbatore to chennai was spicejet. It was on 13th february. I also bought excess baggage of 15kg from spicejet. I have given my indian mobile number and my email address for communication. They didn’t accept a foreign mobile no. This number i use only when i’m in india. I booked this flight in august. My spicejet flight from coimbatore was scheduled at 5;45 pm. And my connecting...
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A
Archita Laxman
from Thiruvananthapuram, Kerala
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job fraud

Address:Belgaum, Karnataka, 591307

Last 2 3 week back I had got call from a name call kunal Verma..he 1st said he is calling from spice jet company ..he said u have job opportunity in ground staff and cabin crew..he 1st me took 1500rs from me as registration fees I later took interview from one of his hr ..and said ur selected for interview and have to pay 6500rs for document verification..and later after he called me n said u have to pay 3000rs to get ur Appoitment letter.....
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N
Nalins
from Ahmedabad, Gujarat
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flight rescheduled and delay

I booked a flight from patna to pune for 14th february, 2019 scheduled at 9.55 a. M and was rescheduled without my permission to 2.25 p. M and that to via ahmedabad with a 3.5 hours halt. The flight from patna was also delayed by half an hour. I missed my last date to submit my exam form. Look into this inconvenience of mine. I'm too disappointed with the services provided....
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S.Harihara Subramanian
from Mumbai, Maharashtra
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rude behaviour and poor service - couldn't able to catch the flight - sg 164

It's been 5 days i am sending a mail to [protected]@spicejet.com.
Not yet received any reply. Ths itself shows how spice jet is all about.
Bad company, staffs with rude behaviour and very very poor service.

Pnr no: idijsa, cok to bom. Flight date : 10.02.2019.

On 10th feb, we witnessed the rude behaviour and poorest service from spice jet staffs, resulting us to miss our flight.

As...
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I, my wife and children have been unfairly stranded at the kolkata netaji subhas chandra bose international by denying checking on despite arrive the airport before the required time on the 11th january 2019. Let me outline as concisely as possible:

Although the flight was delayed to 8:54 am india time on 11/1/19 as reflected google flight tracker as well as on kolkata airport monitors, the spice jet check-in counter was closed...
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Address:Pune, Maharashtra

I would like to report an incident in pune airport today where my parents had the most bad experience with the airline. They are not from the city. Due to traffic on road and then the waiting time on airport entry they were delayed in arriving at check in counter. They arrived 5 minutes to closing and staff preferred to argue than to help them. Even after a lot of begging they were no allowed to board. Both my parents are senior citizen one...
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K
Kartik Meghpara
from Coimbatore, Tamil Nadu
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worst ever experience from third class flight and lazy useless employees

I had been harassed by spicejet employees from last more than 8 hrs.
Flight 501, ahmedabad to coimbatore, 11th feb 19 at 5:55 departure, crew member jaykishan collected my hand baggage from me, as there wasn't space in cabin and informed me to collect it from checkin baggage at my destination. But crew member with irresponsibility and carelessly lost my baggage. And no-one is giving proper response from coimbatore spicejet office....
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G
ghaswa
from Jaipur, Rajasthan
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refund not recd

Respected sir/medam
My name is mukesh ghaswa and i have booked my ticket from guwahati to jaipur as on 14 dec 2018 and the pnr no is h4givy. I have cancelled my ticket on 23 dec 2018. I have recd this msg "dear mr. Ghaswa,
Your booking (Confirmation number/pnr h4vigy) has been cancelled. I requested to you that confirm me about my refund. Your action is...
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