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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 84

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S
Shobha Manjay Singh
from Mumbai, Maharashtra
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staff refused saying gate closed despite on time

Address:Mumbai City, Maharashtra

I headed the counter exact 6.4, exact 46 min before my flight timing... That was 6.50. Then i said tht i sud go to last counter... Then it was 6.5 starting exact... The evidence can be cheked in the airport camera.. Despite the staff refused to take me in saying gaye closed.. The genuinity of time is just that i was showing my iphone’s time.. Which is considered world wide standard.. I repeatedly shown her the timing and requested till...
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N
Nehahatespicejet
from Patrasaer, West Bengal
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flight delayed

This is the worst experience with spicejet.. I had my flight sg 741 to kolkata today from bangalore.. Initially the flight was at 7.20pm, then we got a msg saying it got rescheduled to 1am. After we reached airport, these counter guys told that flight is already full, they can't accommodate us in this flight..in midnight waiting in the airport, that too we had all our bookings in kolkata.. All our plans got cancelled because of this thing.....
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L
lovepreet bassi
from Ludhiana, Punjab
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not giving boarding card

Address:phillaur, Jalandhar, Punjab, 144410

Hello mam/sir
At chennai airport spice yet not giving us boarding card even there is 45 minutes was left for flight take off, there were 8 passangers who suffered with the same problem we will sue spice jet and i personally sue them because i have face problem lost money on my ticket, now i will take this matter to media, one thing more now i travelling in train and it will took 2 days to get to the home town.i will not spare them...
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U
Umar Mohammed
from Bhadrachalam, Telangana
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booking cancelled

Address:Hyderabad, Telangana, 500015

I would never recommend or fly with spice jet for the kind of service you guys provide. I booked my flights online from hyderabad to bangkok on 29/03/2019, travelling on 18/04/2019 returning on 24/04/2019 with pnr: ycfl9t. I received a call from ur customer service team on 03/04/2019 and they told me tht the flights were cancelled from their end and they would refund the amount as early as possible. It’s been 9 days and till now there has...
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J
Jatinder Singh 2026
from Nilokheri, Haryana
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regarding non performing the duties upto the required standard by spicejet agent

1. It is brought to your notice that i am travelling in spicejet flight no sg 122 from leh to delhi on 10 apr 19 and your staff whose duty is to provide boarding pass and doing x-ray at leh airport is tottaly disturbed me. I have 2 x lugage out of which one bag is for check in and another one is hand bag, total weight of the both bags areupto the required weight ie. 20 kg but ur staff said check in bag has only 15 kg and another one is 7...
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K
kphilip14
from Bengaluru, Karnataka
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flight cancellation

Address:9/3,G.F, vIjayshree apartments lewis road, balaji layout, cooke town, 560005

I was informed that two of my flights, BLR-COK and COK-BLR bearing PNR JHDEKR and QE6DVA respectively have been cancelled due to grounding of flights. The customer care was unavilable to help me with my queries as the site dint allow me to change my flight or initiate refund. Finally when i got through to your Spicejet Customer Care I was informed that my refund has been initiated and that I would get the refund amount within 5-7 working...
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K
Krishan2729
from Delhi, Delhi
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uan no. of my sister

Address:122016

This is to bring into your kind perceive that my sister was an ex employee of spicejet and as she is putting up in abroad and being her guardian i called to hr (Vishali) on 4th-apr-19 around 5 pm just to know the uan no. Of my sister to which she said she can't share the details on the phone call and she'll share the email id thru which only i can get my sisters pf details. Post that she didn't replied me till date with the email i'd and...
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Address:400068

To the incharge of baggage complaints
I need a total compensation for the burnt baggage received at muscat iinternational airport on the 8th april my flight details as followson 7th april sg635 frm mumbai-ahmedabad and on 8thapril sg61ahmedabad-muscat international airport
Kindly revert back on this issue
Thanks
Sheila dsouza and susanna dsouza...
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Address:400068

To the incharge of baggage complaints
Dear sir, i landed by spicejet on 8th april after a long delay of. Flight to my utter dismay the baagage arrived beyond the stipulated time on the coveyor belt, burnt and everything in it fully burned or partially burnt. I need a total compensation for the burnt baggage received at muscat iinternational airport on the 8th april my flight details as followson 7th maysg635 frm mumbai-ahmedabad and...
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R
Reniam Bengia
from Delhi, Delhi
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my luggage was opened and things damaged

My pnr no is t8kj5p, traveling from kolkata to bangalore. I checked in my luggage without any problem and on time, i was still waiting for my flight which was in one hour. After landing on my way home, i show that my luggage was open and plastic tag of the airline was not there too. Frustrated i checked my bag, since there were mostly clothes it was okay but then i found that my vintage camera which is very high valuable had been scratched...
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My pnr number is cft5vh - mr. Krishan lal nagpal and scheduled to travel this morning 08.04.18 from delhi to dubai.

Here was notification indicating 10 minutes delay.

On reaching airport 180 minutes prior to the check in time found the flight delay displayed by two hours.

On checking with the spice jet counter at igi t3 airport counter the flight shall be at 13.00 hrs only.

There...
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M
modern eagle eyes
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flight cancel

Address:MODERN EAGLE EYES TRAVEL AND TOURISM, NEAR AL TAQWA MEDICAL CLINIC, BARKA, 320

Please find the ticket details below
Confirmation number (Pnr): ce9h5x
Actual ticket was on 3 apr on 17:20 pm to muscat via ahmedabad and when the passenger reach the airport the airline staff is saying its being delayed for around 24 hours and the passenger was a mother and 3 children and they waited in the airport for nearly 24 hours as there place is far away from the airport. Airline staff were irresponsibly answer to that...
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I had booked a flight to Pune from Bangalore on 8th March which was earlier in jet airways and further got it rescheduled to SpiceJet. I tried reaching to the costumer care to listen to their never ending recording saying YOU ARE OUR PRIVELEGED COSTUMER...!!! It's ###...no calls were attended because of which I was not able to get even my cancellation charges...This is really bad fr a booming airline industry...Strict actions should...
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A
answ
from Mumbai, Maharashtra
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cancellation of flight

Address:Kankinara,Panpur,Near Shakti Sangha Club,North 24Pargana,WB-743126., 743126

Dear Team,
My Spicejet PNR no-PY975J dated 5 Mar 2019 (Departure 14 Mar 2019 Kolkata-Hyderabad) and V7SYPF dated 5 Mar 2019(Departure 16 Mar 2019 Hyderabad-Kolkata) last time the both flight has been cancelled by Spicejet, and I have paid total amount by my credit card, I have so many mail correspondence to Spicejet but till now my payment has not debited and also customer care has not responding, my payment date is 10.4.2019, pls...
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P
pramodreddy2006
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed - poor response

I tried to book flight from Kozhikode to Chennai on 25 Mar 2019 for same day. I tried through mobile website.
I successfully paid the amount through net banking, which was very quick.
But the booking wasn’t successful.

I contacted customer care and they said I need to check with bank if not refunded.

I spoke to that bank and they mentioned the transaction shows successful to the beneficiary. The...
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N
navkaraircon
from Bhadra, Rajasthan
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I am complaining about my refund.

Address:Opp. Moti market , near mahaveer chowk,, Barmer, Rajasthan, 344022

I am complaining about my refund . But your coustomer care is not responding properly and not recieveing my call. My Dear SpiceJet customer (PNR-O54C5Y): Your flight SG 922 dated 26-Apr-2019 from Bengaluru to Ahmedabad has been cancelled due to grounding of Boeing 737 MAX 8 . So Plz refund my amount in my bank account.
My bank account name : ICICI BANK
My account name : Gautam chand
My bank account no....
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A
arsh malhotra
from New Delhi, Delhi
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customer care service is irresponsible and ignorant

Address:201301

My flight for today from delhi to goa is getting postponed continously and its departure has come from 11.30 to 5.40
And when i call on your customer care numbers is shows that all your representatives are busy, i’m call your company from past 12 hours are they so much busy, like what booking tickets for pm?... Such irresponsible and ignorant behaviour of yours has lead to decline in your customers.. And you lost 4 more customers.!!!...
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A
Ariba akhtar
from New Delhi, Delhi
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refuse to take main luggage

My self ariba akhtar
I booked my flight from mumbai to jaipur via surat... Flight no. Sg 2684 on
1 st april 2019 time 17.40 from mumbai

I reached airport on time did self check in
Then i reached at the concern flight counter to give my luggage some lady attendebt was there she said put yr luggage on wt. Belt... After weigh-in my luggage she said its overweight and asked me 3000/- rs. I said let me talk...
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R
Rinki Jha
from Bengaluru, Karnataka
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cancellation of flight suddenly and not providing any alternative.

Address:Prestige Ferns Residency,Harlur Road,Bengaluru, 560102

We had flight flight pnr-df1nnx (Sg 715) dated 21-apr-2019 from bagdogra to bengaluru of spice jet booked for 2 people. The flight charge from bagdogra to bangalore was 10000/- but as they suddenly cancelled the flight and refunded only that much amount without providing any alternative. Out of panick we again booked flights that cost us 23000/-. Being from a middle class family that is way too high amount for us and we are in that situtation...
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A
Adya03
from Mumbai, Maharashtra
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rude behaviour of ground staff souvik kolkata airport

Address:Senpukur, Dakhsinpara, P.O and P.S- Barasat, Kolkata, West Bengal, 700124

Hi i'm a passenger of today's kolkata to mumbai flight[protected] and while check-in my luggage i faced a very rude arrogant staff of spice jet... I had two big luggages with me... As soon as i arrived in the counter that guy showed his tantrum instead of showing his smilling face and greeting for the morning he asked me to hurry up and come first to show my boarding pass. I told him i have two luggage to handle and first to get into check...
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