Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 86

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lohitha moni
from Bengaluru, Karnataka
Report
Copy

fake interview letter

Address:New Delhi, Delhi

There was a message from vm-rshine on web 13th march saying that your cv is selected for spice jet ground staff for more details call for this number [protected]
I was interested and called for the number and they told there will be online test which i have clear and then pay the amount 2000/- for registration purpose.
And then they told i have been selected for the second round there will be profile verification so they told...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AnnuPriya0304
from Hyderabad, Andhra Pradesh
Report
Copy

late running of flights

I booked a flight from kolkata to hyderabad travel date: 24/03/2019.
Flight number: sg750
The flight was scheduled at 9:50 am, but the flight actually departed at 4:00 pm. There was more than 6 hours delay in the journey and the customer care was not helpful at all. First, the flight was delayed to 12:50 pm which was informed about 16 hours before the journey. Then the flight kept on getting delayed till 4.
Some of the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Hi,

I'm yet to receive response to my emails sent to and fro to mail id - [protected]@spicejet.com, [protected]@spicejet.com,
Cvo. [protected]@nic.in and with no option i have to also register my complaint here to take this further with consumer court and dgca higher authorities.

First of all i would like to inform that we were 3 passengers travelling on spicejet flight sg-455 from mumbai to goa on 13-feb-2019.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kiran Kharbanda
from Gurgaon, Haryana
Report
Copy

carelessness regarding luggage

Careless staff, our flight (Sg106) was from madurai to delhi with a lay off at chennai and the staff of spicejet at madurai airport did a mistake that they tagged our bags till chennai only and our luggage was misplaced there at the chennai airport and now i am waiting on delhi airport for my luggage and tge staff is not cooperative my taxi is waiting outside i am facing financial loss as well as my time.
Kindly do something or compensate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debarati Sen Bhowmik
Report
Copy

staff don't allow us to board the flight

Address:Kolkata, West Bengal, 700074

I had my flight with spice jet yesterday at 7.30pm from bangalore to kolkata.. I reached the gate at 7.15.. I was late as i had some medical emergency after reaching the airport at 6.40,, the ground staff were very rude and dint allow us despite several requests. I had to book tickets with indigo worth 22k. This is completely harrowing. The staff said the flight had departed at 7.20pm. How can a flight depart 10mins before time when all the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akg4567
from Noida, Uttar Pradesh
Report
Copy

flight too much late

I booked my flight for delhi to ahmedabad for 23/3/2019 but spicejet cancel the flight which takes 1:30 hour after that the company provide another flight which take time 7 hour but passenger are sitting at the airport from morning but company is not providing any flight to passenger's they are aged people they are facing problems their rooms are already booked my booking pnr - h8brpp
Their vehicles are booked their return ticket...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Suhail Nabi
Report
Copy

refund of ticket

I have booked ticket from sxr to ixj on 7th feb 2019.the flight got cancelled due to bad weather at sxr airport. Having pnr kfjv4u pax name ghulam rasool sheikh and uzma rasool. One pax Rescuduled flight on 12th feb and we recommend for full refund for other passenger having split pnr k6qsff. But unfortunately I didn't receive refund amount. I used my debit card at reservations counter spicejet....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poonammehta7
from Delhi, Delhi
Report
Copy

regarding delay in flight

Address:Faridabad, Haryana, 121001

This is to inform you that i had a flight from goa to delhi on 20.03.2019 scheduled from 9:30 pm which was later on delayed for one hour & again for 1 hour. My pnr no is s6ly3f.
I just wanted to know who will be responsible for the inconvenience caused to us due to delay in flight.
I have so many reviews from people that don't go with such a pathetic airlines & now i had experienced the same.
Airline had just offered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nellai Nathan
Report
Copy

refund amount not credit

Address:sathuvachari, Vellore, Tamil Nadu, 632009

I had booked flight Chennai to Shirdi on 16.03.2019 (Booking date 29.01.2019 flight no SG 730) PNR OCGWGD. I cannot travel for personal reason. So I was Canceled the Ticket on 07.03.2019. Cancellation Msg received via email on that day. but The Refund amount not credit in my bank account till date. so refund Amount credit to my bank Account immediately...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked air ticket through spicejet flight no. Sg2 (Round trip) colombo to hyderabad for the journey date 26th march 2019 on 26th february on line after paying the amount through my debit card. The amount deducted from my card, however, booking confirmation sms or mail not received to me. I made a complaint on the same day and my complaint no is 03476945. I got mail from customer relationship officer asking some details on 28th february...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandeep singh2517
from Bhopal, Madhya Pradesh
Report
Copy

refund of convenience fees

Address:208007

I have booked flight tickets through your customer care in which convenience fees have been refund to me but till date i will not get the refund. Details are as follows.
(1) pnr e5338v date 01-sep-2018 in the name of sandeep singh contact number [protected].
(2) pnr is ucubut on 08 mar 2019 in the name of rn jat contact number [protected].
(3) pnr is shu83b on 15 mar 2019 in the name of sandeep singh contact number [protected]..br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeepmaha
from Mumbai, Maharashtra
Report
Copy

booking through spicejet airlines not confirmed and refund not received.

Address:Aurangabad, Maharashtra, 431003

I am sandeep sharad mahajan booked air ticket through spicejet vide flight no. Sg981 from chennai to pune for the journey 13th april 2019 on 12th march on line after paying the amount through my hdfc credit card no. The amount deducted from my card, however, booking confirmation sms or mail not received to me on the same day. After that till date i have not received any refund mail from spicejet airlines. Kindly sort out the issue and process...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bishambher
from Bengaluru, Karnataka
Report
Copy

without sms on departure gate informed cancellation of flight

Address:spicejet.com, 560102
Website:www.spicejet.com

We booked our flight no. Sg2934 pnr no. M67s4f from jaisalmer to ahemdabad for 2nd march 2019 at 15.15pm but when we reached airport suddenly on departure gate informed of cancellation due to technical snag, we had train 12844/ad puri express pnr no.[protected] reservation from ahemdabad to vadodara for 2nd march at 18.40pm and stay at regenta inn, ved transcube plaza, central bus terminal opposite to vadodara railway station from march 2nd...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sachin bhambure
from Surat, Gujarat
Report
Copy

check in luggage damaged during transit

Address:Ahmedabad, 382415

Hi
Sachin here
Yesterday i traveled from cochin - mumbai - ahmedabad (Pnr - f4rnwl)
My luggage has been loaded at cochin in good condition & unloaded at ahmedabad in broken condition (Major damage - photo attached)
I have also raised baggage irregularity report (Bir no. 9608 - photo attached)
Kindly check & settle the complaint.
Thanks & regards
Sachin bhambure
[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Meetali Saxena
from Hyderabad, Telangana
Report
Copy

no redressal to complaint - pnr no. :o5ui6v

My mother was travelling in flight sg 1215 from shirdi to jaipur - pnr no. :o5ui6v. We had booked 1a for her for extra leg room. When she boarded the flight she was informed that she cant sit on a1 due to her bad knee. I spoke to the crew before the take off on my mothers phone, the crew member malini agreed to allow her to sit behind during take off and landing and then use a1 during the course of the flight. However this was not done either....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lovnish Goyal
Report
Copy

pre meal not provided in plane

I book premeal through spicejet app for flight no. Sg8172 date 14/03/2019. My pnr no. Was m9ie7z. Premeal not provided in flight after talking to crew members they ask they have no information regarding my premeal booking and they said what you need to pay again. Flight timing was 14.35 but flight board on 17.35. So we face lot of difficulty regarding meal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am student traveling from jaipur to bagdogra via delhi in spicejet. Both my tickets are booked under the same pnr but there is a terminal change. All the other airlines transfer the luggage for connecting flights on their own but for spicejet i am asked to collect my baggage again and recheck in in delhi. How can you guys harass your customers so much.
This is not it. My baggage weight was 15.6 and a spicejet staff at the check in...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
smitvishu
from Bengaluru, Karnataka
Report
Copy

customer care numbers not accessible nor web page functional

Address:202 Carleston Classic, No 3,Carleston Rd.Cooke Town, Bangalore, Karnataka, 560005

I had booked a Spice Jet flight from Hyderabad to Bangalore for the 16th of March'19 (PNR No. HD5M6N).
this flight has been cancelled and I received a message stating the same along with a link (http://changes.spicejet.com) and phone numbers[protected]/[protected]). This was given in order to claim a full refund.
After several attempts on the link, I kept getting a message that there was a problem and I should try later. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CHAIDUL HAQUE CHAUDHURI
Report
Copy

about delaying of take off

I am a student of iit bombay. I am coming from mumbai to attend an important conference at nit silchar. I came from bombay to kolkata by sg490 and it was on the time. But now my next flight is sg3213 from kolkata to silchar. Boarding was done on time at 5.40am on[protected]. Departure time is 6.10 am. But from 6 to now 7.30 am we all passenger are with in the flight. Till now flight is not departed from kolkata. Crews are telling there is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prihesh Jain
from Manuguru, Telangana
Report
Copy

hareshment after booking the ticket

Respected sir / madam,

As i am a customer of your spice jet airlines had my booking on your flight number sg-754 dated 14/03/2019 vide pnr number aghnme from ahmedabad to guwahati, as we came to know all of sudden that the flight had been cancelled and tried a lot to coordinate with the helpline number but didn't get any response, as we are also getting hareshment for staying here till the time you arranged our tickets on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about SpiceJet services