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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 82

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L
love neel
from Bengaluru, Karnataka
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i haven't received my refund amount - due to flight cancellation

Address:Currently staying in Bangalore, 831001

Hi,
Chandra prakash here...
I was missed my flight due to some personal issue my pnr - jdj7ma on 15 march... I informed to customer care... They said you can raise request after 24 hours, again i called after 2 day, they said you will get only 798 on your paytm, or bank account... And they said your amount o[censored]nder process... After 7 days again i asked about my refund they said it's processed from his side. They said contact...
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D
dinren1317
from Delhi, Delhi
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non working of ac

Address:Dinesh Khemani. E-1/169, Arera Colony Bhopal, Bhopal, Madhya Pradesh, 462016

Travelled from bhopal to hyderabad flight sg3461 and seat no 5c. Boarding started at 5.45 pm and till one hour we were sweating as ac was not working as per the standard. When we landed at hyderabad at 7.55 pm the outside temp. Of 32 degrees was much cooler than inside temperature of aircraft. Nothing was done inspire of many complaints to air hostesses who were also suffering with heat inside aircraft...
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Address:Chhatrapati Shivaji International Airport BOM, Navpada, Vile Parle East, Vile Parle, Mumbai City, Maharashtra, 400099

Two of my relatives booked the ticket from Bhopal to Surat and they reached on time but the spicejet staff refused to board them saying we have closed the boarding and the flight took off at 6:30 pm where the scheduled time was 6:55 pm.
I want the airline to return my booking amount and also change the staff at the airport.
Screenshot of the ticket attached

Contact number: [protected]...
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Flight sg 51 pune to dubai (8pm actual departure time) first got delayed by 3 hours and then passengers are made to sit more than an hour.
No final update received as of now and crew members suggested to deplane the passengers.

This is completely unprofessional and unexpected from such flight partners. Passengers are made to sit without giving proper update or clarity or any sort of refreshments or food. Please take...
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V
Vilina Kandroo
from Akot, Maharashtra
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flight delayed by 3 hours

Address:D 704, konark exotica kesand road wagholi, Kesnand road wagholi, Pune, Maharashtra, 412207

I hope airlines clearly understand the importance of time because everyone must. I considered flight timings as i had to attend an important family event. My flight got delayed by 3hours and spicejet guys are informing not even 24 hrs before. So we get stuck and we have no option but to travel by same flight sg 8938 on 28 apr. Kindly take a note of it and inform passengers before hand so they can look for other options and stop exploitation...
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A
Akhshar
from Mumbai, Maharashtra
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# behaviour of your flight attendants.

Address:Ahmedabad, Gujarat

I was travelling from ahmedabad to srinagar via delhi on 23rd apr 2019.
Everything was nice in the beginning but after a while 1 air hostesses started to shout at a old lady beacuse she was clicking pictures of the surroundings. And literally forced her to delete the photos from the phone. (Even tried to snatch the phone).
Look towards your staff....
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A
Ariana Ray
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delay of flight

I was travelling to kolkata from dubai via delhi. When i reach the airport the flight was delay for 1 hr.
Departure time:10.45 pm
Then delay 1 hr to 11.45 pm
Again 12.20 am
And finally 01.00 am
This the regular delay in spice jet. They are just playing with customers time and money.
Because of this delay many passenger are not able to catch their connection ting flight.
When the passenger asking...
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R
ramhappy17
from Mumbai, Maharashtra
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online booking no ticket or refund.

Address:255 Brickfiels Shelter, 562107

Booking date :[protected]
Sector and date : blr to bom 29th morning
Payment ref : by debit card of axis bank a/c …..[protected]
Rs. 5056 time : 19.56.51 date : 25-04-19
Spicejet receipt ref. Razorpay sequence 105733

Passenger : ramachandran damodaran
Age 66
Mob. [protected]
Mail id : [protected]@gmail.com

Spice jet complaint no : 03690075 dated[protected]br...
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V
Vinitta Kamali
from Mumbai, Maharashtra
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complaint against unjust and irresponsible rescheduling

Address:Rangareddy, Andhra Pradesh, 500068

Our pnr number is kyp66g. We were supposed to fly from madurai to hyderabad yesterday (22nd) at 1640 hrs. When we reached the airport, we were informed that the spicejet flight for 22 april is cancelled whereas the flight-information-display-screen showed that the flight was delayed and would start around 1745 hrs. Even after our continued insistence that the flight is delayed and we can wait, the spicejet check-in team repeatedly said they...
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D
Dr. Divyanshu Soni
from Jaipur, Rajasthan
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loss of baggage and refund amount

Address:Jaipur, Rajasthan, 302004

Pnr jdqrxa, date of journey was 30/03/2019 and on arrival at destination airport check in baggage was lost, report was created by illiterate spicejet authorities who didnt even knew spelling of purple exactly. Wrote many emails and tried contacting many times but no satisfactory reply was received and finally today they declared baggage as lost and offered refund amount of 3000 as 15kg*200rs. How can they even calculate the material kept...
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J
jjJamatia
from Mumbai, Maharashtra
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fake interview letter

Address:Vill- Padaram Bari, PO- U B Nagar, PS- Killa, Udaipur, Rajasthan, 799114

I received a mail heading spicejetjobs at 10:34 am 24/04/2019 mentioning that i am being selected so i need to go and appear an interview at gurgaun, vihar phase iv for which i have been asked to deposit a security of rs. 9950/- it happen to me that i believed and was thinking to book the ticket and fly there for an interview but luckily i search in the web and found it is fake....
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K
Kotteeswaran Karuppasamy
from Bengaluru, Karnataka
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need travel certificate

Hi,

I last my boarding pass after travel from hyd to chn on 8th mar 2019.
Gds reservation number-kxv4ve. Flight sg 732. Kindly share travel certificate to provide as proof to my company for expense submission.

It would be really helpful if i get an acknowledgement immediately as this delays my expense submission and claim.

Regards,
Kotteeswaran k...
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N
Najmul1501
from Ahmedabad, Gujarat
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no refund of grounded 737 spicejet from ahmedabad to guwahati

I booked 2 tickets from Ahmedabad to Guwahati by Spicejet 737 Max. I got the email that aircraft is grounded but till date I have got no refund.
The ticket details and grounding communication details are as under -
Confirmation Number (PNR): D4SJGY
SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India
E-Mail:[protected]@spicejet.com
Reservations (24/7)
+[protected] +91 965...
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Address:Jaipur, Rajasthan

I have booked my flight from dubai to jaipur for 12th april 2019. First of all my flight was delayed by 2 hrs. After landing i went to collect my luggage, after waiting for 2 hrs i came to know my luggage is still in dubai. No one came and informed us that your luggage has not been loaded from dubai. After follwing up with various authorities i got my luggage after 4 days on 16th april 2019. I had to travel all the way from jodhpur to ajmer...
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R
ranajaykrishna
from Delhi, Delhi
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flight cancel

Address:a/12 ambika park society behind vakal school bajawa, Vadodara, Gujarat, 391310

Your service is very bad next tym i m not booking flight your company waste of time nd waste of money. I any other person not suggest your flight so badly waste of time nd very bad service. My flight booking non stop nd cancelled so your company suggest to connecting flight so very lond time stay mumbai airport 10hrs nd dealy to dealy flight mess my all plan for cancelled for your company nd better itna time waste hota he use achha ta train...
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I booked a flight for 6:10 am on 21st april, 2019 from hyderabad to mangalore via bangalore. I payed rs.9, 046 for 2 passengers through netbanking from hdfc bank. The transaction got processed and i received the confirmation message from my bank about the transfer of money. However, i didn't receive any booking confirmation or booking number or e-ticket from the airlines.

I waited for a couple of hours and tried contacting...
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S
sajith mohamed
from Tenkasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cleanliness and seat arrangements

Address:400065

My airline pnr number hg333e
My seat no 27e

Your flight doesn’t have any cleanliness, nor seat arrangements it was a hell journey for me from mumbai to chennai

27 e that seat arrangements must remove from the flight, consider about customers not to money, that seat doesn’t have leg room nor lay off seat it was a hectic journey for me in your flight now am suffering from back and neck pain your airline...
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D
Debadyuti92
from Kolkata, West Bengal
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flight delays and availability of alternatives

Address:Kolkata, West Bengal, 700074

The spicejet airlines is probably the worst. They love using words like "technical snag" so that they don't have to give any details or any assurance of proper arrangements. They do not even have the courtesy to apologise or even look at us customers when speaking. For them it seems that it is very usual and pretty common. Never boarding one again....
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A
Anu Thekkeveettil
from Kayankulam, Kerala
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spice jet airline staffs - pune airport

Pnr no. W4zcsr 17-april-2019

We are very disappointed with the spicejet staff behavior of pune airport. Me and my wife travelling from pune to cochin. On our way to airport we met with an accident and due to that we reported 40 minutes before the boarding time. I am not much aware about web-checkin process.

The supervisor lady on check-in counter didn't supported us in any means and she escalated to a spice jet...
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D
Dorothy Narzary
from Mumbai, Maharashtra
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damage of my belongings

Address:Thane, Maharashtra, 421506

The luggage I had was so damaged. What kind of service is this? I want solution for this . This is not just any incident. This is ridiculous. I want some resolution ASAP. I have attached the pictures of the damaged belongings. This just disappointing, how can the staffs of an airlines likes this can be so casual. You ripped my trolley, I had to face so many problems in the airport. Things were coming out, lost few things too. What kind of...
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