| Address: Kishanganj, Bihar, 855107 |
Pnr gei47x
Blr-del-ixb
I prebooked a meal for this flight for the passenger rahul jain through spicejet mobile app.
*1st thing is that it doesn't show as in which sector i will be provided the meal, i. E. Blr-del or del-ixb.
*2nd thing is that it doesn't show any option, just shows as veg meal, what will be provided is not described.
*3rd thing is that, i was given southern delight in the morning for blr-del flight, i request the crew to deliver veg mean (Paneer methi malai) available between 11:30-15:00hrs, and they acknowledged the same and told me that they will update the new crew member about this.
*4th thing is that when asked, i was given the same southern delight (Vada sambhar, upma) which i refused to accept as i was waiting for gourmet delight. The crew members told that they don't have any idea about this but also told me that tbey will check if it is available.
*5th and the most important thing is that, after that, nobody came to me and told anything about the availability or non-availability of the food.
Now, i want a full refund plus rs 227/- which i spent to quench my hunger at bagdogra airport as i was heavily hungry.
This mail went long because i wanted to make all the points clear. There was miscommunication between your crew members and i suffered from hunger, acidity, etc.
Now see, what you can do?
And get back to me at the earliest.
--
You need to keep and be ready to attched
- e-ticket
- boarding pass
- bag tag
- PROPERTY IRREGULATIN REPORT or DAMAGE REPORT . It is a document which the agent of the air carrier must issue in exchange for written complaint at the airport, or at the air carrir site, not later than 7 days foollowing the flight.
All financial claims related to damaged baggage have to be submitted in written not later than 21 days following the trip and one time only.
If no compensation receved in 15 days, or you made the inconsistant claim fr damage without the figures,
all futere disputes related to the luck of the compensation,
if such is forseen and have grounds, based on your documents (see above),
have to be considered in local indian court not later than in 2 years.
The circumstances of each case are diffrent, not similar, in most cases.
So be ready to hire a laywer or lega professional for civil aviation matters for charges.
Such type of cases fordanaged baggage can cost you from 10000 rupees in local indian corts.
The fair court shall award all losses, moral harm, paid fees by the judgemnet.
Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@