SpiceJet Complaints & Reviews

Spiceject (Flights to hubli from bangalore) is not allowing web check-in facility unless one pays by choosing extra-fare seats. This is unfair. I am ok with any setas assigned as long as they allow web-check in. However, for choosing any seat, the airline's systems force you to come down to their counters at the airport.
I feel this is an unfair practice and harassment for passengers who want to avoid lengthy queues at the airport....

I, Nidhi Singh, reached at Varanasi airport at 11.30 am as my spice jet flight (SG2986) was at 1230 hrs from Varanasi to Jaipur(PNR No. TBWGKG) on 24 September 2018. I took my boarding pass and moved towards boarding gate no.2 after security check. Suddenly I got a message regarding flight delayed about 1 hour 25 mins due to airport runway closure at Jaipur, now it’s departure time was 1355 hrs. I searched for spice jet staffs but found...

Cancelling flight tickets within 24 hours

I have booked flight thru Yatra online on 25th Sep, spiceJet flight On the same day, after seeing the ticket, I found date became wrong, it should be 25th Dec-2018, while it is showing 25th Oct-2018. So I called multiple times to yatra customer care and spice jet. My Booking number is

Booking Reference Number[protected]
And PNR number is -L7VUSC
br...

Pnr: y9b6tp
Hi
I have booked ticket on 24th sep through call center.
Round trip: jaipur to to ahmedabad 4th nov & ahmedabad to jaipur 17th nov.

However i called back to call centre to change return date from 17th nov to 18th nov
Mr deepak & mr gaurav sharma denied for any exception any ticket cancel and rebooking charges.
I have to pay extra 5000 for my new request.
When i asked mr...

We were four passengers from spice jet flight no. Sg253 from srinagar international airport to igi airport, new delhi on 22.09.2018 on pnr no. Y8wsgp. The scheduled departure time of the flight was 1640 hours and we reached the airport at 1245 hours. No staff was present at the spice jet counter to guide us. The spice jet staff turned up at the counter at 1330 hours and told us that the flight no. Sg253 was preponed and has already left....

I - mahalaxmi travelled on 11.09.2018 from hyderabad to chennai afternoon - poor service on board by playing loud music gets annoyed by us - we have thinking on business, personal etc - music loud disturbs us and in spite of my request the airhostess not responded may be they are from village girls - request the concerned to take action the staff / supervisor and provide suitable training to them - i hate spicejet due to these type silly...

Dear sir,
I am a b. Tech student, i travelled kolkata for trainning. I take a journey from kolkata to agartala on 25 july, 2018 (Sg 263). I lost my boarding pass after complete the journey. But the same is required for my claim the spent money on ticket.
I request you to kindly issue me a travelling certificate that i will claim my spent money on this ticket.

Joydeep datta
E-mail: [protected]@gmail.combr...

Dear sir,

This is to inform you that your customer handling service is very bad at mumbai airport during boarding pass collection. Your staff miss. Punam misbehaved and was very rude. She was behaving as if we are travelling for free, instead i paid extra charges for booking spicemax seats. Firstly punam made us stand for more than one hour to collect boarding pass and then she charged us useless extra high price for only...

I am sharath kumar p r i was travelling from delhi to bangalore with pnr w98kvp, first time i was travelling from delhi to bangalore, since i was new to airways, the receptionist who gave me boarding pass didn't mentioned that power banks should not be in luggage bag, before boarding i was called to security section and interrogated by spicejet staff very rudely, and they have taken my 2 hard disks, if the receptionist would have guided me...

Dear mr. Concerned,

I am writing to you today as i am deeply saddened and upset with my encounter with a spicejet staff members, mr. Shohaib (Last name not known) located at terminal 1, dubai airport. The incident happened at around 3:00 am on friday, 14th september 2018 at dubai airport terminal 1.
My parents, who were traveling from dubai to india, booked a spicejet flight to amritsar (Scheduled to leave at 5:00 am,...

I had flight to cochin today at 12:25. While traveling my vehicle met with an accident. In that situation to get another cab and reach airport was very difficult. I had two family members who were accompanying me. I reached the boarding counter at 12 and explained to them the situation. But they made me move from one counter to another counter offer to take permission. I was ok with that. But after reaching counter number 41 I spoke to a...

I am disappointed spicejet have failed to show appropriate care and concern to rectify the damage caused to me.in a most heartless manner, spice jet hides behind a non existent policy disclaimer. Your baggage disclaimer is clearly supportive of my claim since it only states that the airline is not responsible for wear and tear, handles, wheels etc. And you may verify with eye witnesses at the check in counter or cctv footage at airport.br...

Our flight for dehradun got cancelled while we were flying from dehli. They made us go back to the airport and i asked for help straight away. They said they would put us in the next flight at 1pm. I asked the staff member if he needed anything from us and he said it was all good. We waited and found out that the flight was full because we did not give our boarding pass. This staff member did not tell us we had to give him the boarding pass....

I tried booking from spicejet site with the following details on 22.08.18 near 11pm:

Jaipur-delhi-dharamshala for 01.09.18, mobile no. [protected], email id: chavi. [protected]@nift.ac.in

Passenger 1: chavi goyal
Passenger 2: infant, anahita garg

After doing all the steps for booking, i paid the amount through paytm wallet and amount deducted as rs 13, 798/- but the booking was not done. I checked...

Spicejet pnr - vcbdyg

Yesterday on 0709/2018, i had my flight sg-55 at 1240 pm from amritsar to dubai. But the flight was 6 hours late & it departed from amritsar at around 1830 hrs. So i missed my work meeting in the evening. There was also a air india express flight which departs from amritsar at 1525 hrs at at lower ticket price at the time of booking. But i booked this spicejet flight at a higher ticket price because i...

I would like to bring to your notice that i was travelling today in spice jet flight number sg 516 which was scheduled for departure from kolkata at 6:55 am to bangalore.

Passenger name : sarama mitra
Luggage : a converse duffle bag
(Attached is the picture)

When i got my luggage from belt no 2 at bangalore i saw my luggage was torn.
It was a new bag and couldnt have torn if not manhandled.br...

We 2 people are travelling together, and we are getting separate seats and it has been told to us that if we want to sit together we can buy premium. When we are paying for the tickets why do we need yo pay for even basic facilities. We need to pay for each and everything like window and aisle seats that means we are forced to pay extra if we want to sit together.
We will try to never go for spicejet....

To :
Spice jet ltd.

Cc:
Secretary, ministry of civil aviation, india

Cc:

Chief vigilance officer and additional secretary
Department of consumer affairs ministry of consumer affairs, food & public distribution, goi

Sir/madam - you are requested to kindly appropriately redirect it.

(Only because i don't know which is the relevant regulatory authority)br...

I have booked ticket in spicejet sg1007 by using cleartrip website (Date of journey 2nd september 2018) from mangalore to hyderabad. Since i have changed the plan i have decided to cancel the ticket within 1 hour. (Pnr-ebds5q).
I have paid rs. 8366; and after cancellation i was assured to refund rs 1226 only. By doing so without taking any service they have deducted about 85% of money that i paid as cancellation charge. I feel i...

We have booked domestic flights of Bangalore to Kolkata wide PNR- H88Y5M(spice jet) on 29/08/2018 through IRCTC tourism website. Our travel date was [protected]. We canceled our we have booked domestic flights of Bangalore to Kolkata wide PNR- H88Y5M(spice jet) and Kolkata to Bangalore wide PNR-J5SYB (air India) on 29/08/2018 through IRCTC tourism website. Our travel date was [protected]. We canceled our tickets due to some reason within...