SRS Travels Complaints & Reviews

I am writing to express my disappointment with the service I received on my recent journey with SRS Travels. I was scheduled to travel from Yeshwantpur Govardhan Theater to pune on the BNG-MUMBAI Non A/C Sleeper bus, with PNR 37875114, Ser.No BNG-MUMBAI Non A/C Sleeper, Seat No. 11U, 14U, and 15U. I had an important exam to attend in pune and I was relying on the bus service to get me there on time.

Unfortunately, the bus was...

Hi SRS team,

Srs is one of the trusted transport service provider of Karnataka but drivers are ruining the company value.

Issue: I booked bus from kukke to Bangalore which is departure at 9PM. Driver called me and said this bus is leaving at 8.50pm then I said the time is 9PM so I booked the bus, how come you will leave early.

Then he was talking with us rude manner like what will you do and whom...

Bus is supposed to reach Gokak by 8AM . But still 100 km away from Gokak . If I ask driver he say what should I do.. worst behaviour they are taking seats like bmtc bus...

Bangalore to gokak bus started at 9.30PM from yashavantpur which is supposed to be 9.15 . That's totally acceptable but now it's 11 still not reached nelamangala it's not because of traffic it's because drivers need seats where they get money that too is not problem but will they stop bus for dinner at 2 pm midnight.. very very bad and drivers behaviour is very rude .....

PNR 37775168 Mangalore to Mysore supposed to pick me from PVS circle Mangalore at 11.15 PM on 14th may 2023 not picked up. The driver number given in the message was switched off continuously.later when I approach the alternative number from Google I got the driver number and got to know he picked the other passengers at 10.30 instead of 11.30. u have waited till 2 o'clock but no one contacted me . I need immediate response with refund along...

This is a travel on May 5th, 2023 (11:45pm).
And the vehicle number is KA 42 9559.
The driver was very rude from the beginning. And the arrival to the pick up point was too late. When we enquired about how long it will take, he replied in a rude way without mentioning the necessary detail.
Then the window glass lock was loose. So it kept on opening. So that automatically the curtains went out. I kept on adjusting. But...

I am employee of kute sons dairys, we have regular business with your travel .but, your employee mr.ashok kumar from Bangalore each and every time he deliberately hold our very urgent consignment and not dispatch the material to Pune vehicle every time we take lots of follow up but that guy not give response and give false commitment. We regularly book our urgent material from channai to Pune. Channai & Pune people are helping a lot but your...

I am writing this letter to express my deep dissatisfaction with SRS Travels and Logistics company services. On 11 April 2023, I paid the full amount for my bike delivery from Chennai to Bangalore. I was informed that delivery would be made on 12 April 2023.

However, it has been three days since the payment was made. Whenever I called the SRS Chennai office or Bangalore Head office they said the bike would arrive shortly. As...

Dear sir/madam,
I have booked srs travels on 10th April from Bengaluru to belgaum departure at 11:20 pm which I reached little late and also informed me that I will be get picked up at next stop which 8th mile and before I reached the moved the vehicle saying that I already got picked up.
So could you please arrange me the next date bus or the refund....

The bus which am travelling today from Coimbatore to Hosur at 10pm on 9th April drives with over speed even after informing. Why do people come in travels? Why do people prefer sleeper? To go safely ryt . But here in this bus, we have to fear each and every second. He is driving with full speed and he is talking in phone and driving. There is no person along with him to support as well. The worst service have ever seen. Aged person comes...

Respected Sir/Madam,

My mother name Ilaysbegum khazi seat no L3 is travelling from gokak
to Bangalore on 9th April 2023 .I had book the bus for her. I just called to this [protected] couple of time to inform about my pickup location. He is not at all picking the call till 8:20 PM, bus is about to leave in next 10 minute finally at 8:25 Pm he has been picked the call.. He is talking without any respect in singular....

Hello everyone please Don’t use this bloody Travel there is no time punctuality
See now I am writing this complaint because this is 5th time I am travelling from Hyderabad to Belagavi bus No KA51 AG 0267 I have booked that time it is showing dep 10.00PM and belagavi Arrival 8.30AP but when I get in at 10.00 bus left my stop at 11.10PM and in the morning again I reached Dharwad at 10AM still I am in Bus so what they are doing simply...

I am writing to file a complaint against one of your bus drivers who behaved very rudely with one of my relative during her recent journey on your bus service.(SRS Travels, KA51AB0977)

On 06/04/2023, she was traveling from Hemmadi to Bangalore on one of your buses. Being a female passenger and was seated towards the front of the bus. At the time of the journey, the driver made some inappropriate and derogatory comments towards...

I booked parcel on Srs Bangalore Gandhinagar to SRS chennai Koyembedu on[protected] at 7.15pm with LR no 12/59205 by Consignor Vijay, Mobile no [protected].
They told me it would reach Chennai by[protected] at 10 Am onwards.
Till now it isn't reached.we need that parcel immediately.Kindly do the needful.

I also attached LR copy for your reference....

Tax Invoice
Customer GSTIN No: Advance Receipt Voucher No. : Not Applicable Transaction Category :B2C
Customer Name: Md Sadat Ali Khan Invoice No : BKA23/CCA0055897 Date : 18/02/2023 10:27:42 AM
Location : Transaction Detail : Regular Transaction Type :Unregistered
Karnataka, KALABURAGI, 585105
Place of Supply :Karnataka

PNR No :37382286

Document Type :Invoice

HSN/SAC...

Hi SRS

Bus Journey details from Pune to Bijapur on 11/02/2023 are PNR: 37357299, Seat No: 3U, Boarding:Katraj - Wonder City at 11:00 PM, Address:Southern Tourist, Wonder city Bldg, Katraj call :[protected]/[protected]/[protected], Bus No: KA 01 AF 6657 and Driver details: and Checking Inspector: and Pickup Url: undefined -- http://www.srsbooking.com, Helpline:[protected], Stage Contact number: - SRS Travels

I...

There is a bus from Uthamapalayam and I do not know wher is from comming this Bus. Harsh driving and Many of the places Loading all the Items, Most Of the Hotels reached for Food, Drivers begging each and every Hotels....

These buses are filling the local seat, which is wasting a lot of time.In this bus, only those who book seats have to be cleaned. Bus drivers and conductors are wasting the public's time....

Dear Sir/ Madam

First, Srs travel are very bad in managing the time loading and offloading in passenger travels took almost 2 hours and I was travelling in the mentioned subject line bus number, the bus shock absorb are gone, bed bugs issues and windows vibration due to which none of the passengers are able to sleep properly and complaining to driver.. And driver attitude is like what I should do complain it to Srs authorities.....

Teh pickup time was 1.30 and bus was already 90mins late. And i was waiting thinking they will stop for lunch. When i asked him around 5 if they are gonna give any stop to eat. He says pls contact the online website to provide you food from where you booked.
This is really not the way to treat your customer....