SRS Travels Complaints & Reviews

I had booked ticket for travel to Sindhanur from Bangalore. While boarding the bus in Yeshwanthpur, the bus operator asked to me to pay Rs 160 as luggage charges, for my luggage bags having nothing but my dress and other books. 160 is very very high above nominal charges. I wasn't even aware of luggage charges while booking. The way he communicated was also too harsh. He threatened that bus would move without me, if I don't pay charges. The...

Hi bus driver denying to move bus post crossing 80km from pick up point...

SRS bus from gulbarga to bangalore takes exact 12hrs no matter what, while it can reach bangalore in 10hrs.
Over that, the place at which the driver stopped for dinner was worst than a local bar. First thing, the place was so crowded that the counter was not visible.
Second, though they had 2washrooms for female, they had locked one. And over 10buses had stopped there for donner. Women had to wait for 20minutes on line to use...

The person By Name Mallikarjun and pujari mobile number mentioned here manager in Kalaburagi SRS TRAVELS .jewargi road. are charging extra amount after making the final Bill .excliding Hamali.they charge amount of 1650 for 15 boxes and took 2 day days to give me Bill and when i ask the Serverals times they watsapp me only of of 1350 . and i got angry and told i gove u r complaint thet are trying me to return the amount..by google pay n phone...

A journey from Udupi to Mumbai !!
Boarding time of my bus was at 2pm, but the bus arrive at 3.10pm which was almost more then 1 hr delay..
Bus stop at 5.0pm for tea after that also plenty of time bus has been taking halt again and again widout any reason.
Bus shown in the picture was awesome so have booked this bus, but it arrive the worst ever front name.of the bus was dull not visible, charging point not working, staff...

Bus no ka51aa692 mumbai to hubli, travel time shown is 10 15 pm to 6 30 and bus not reached hubli even its already 10 am now.
Too many stops and taking passengers in between . No time management. What is the actual timing of the bus. All the passengers fed of this worst journey...

Dear sir,

As I booked a ticket for hubli two days earlier before departure date. And on departure date for my surprise got call saying bus has been cancelled. They didn't offer same seat which I booked initial and I'm very unsatisfied with the way they did. I need compensation for the seat change & delay in arrival by giving false reasons.

Regards,
Vinay ( [protected])...

5/6/2020 tonight I'm travel Mumbai to Belagavi SRS Travels bus.
This Bus Staff and SRS Travels not Follow Government Guidelines for Covid19.
After inquiring from him, it came to know that his office people do not do all this, then what should we do....

Date of Incident 22/09/2020, 09:02 am

Bus ticket purchased from Bangalore to Koppal for Date 22/11/2020

Booking not done against the first attempt of booking and money deducted. Booking completed in second attempt and money deducted once again.

Requesting refund of the first deducted amount...

Hi team i have booked 21st from bangalore as per web timing it's 6..30am early morning but driver confirmed that it wil be reaching at 10am in morning almost 4houra delay what's hell going on no one cares on passengers problem if it's not resolved i will go and post it in social media...

Ticket no 34046884 booked on 25.2.2020 on srs website. Due to lock
Down i cancelled my ticket on your website but instead of cancellation coupon was given. I have not asked for coupon.
Please refund my money after deducting cancellation charges. I am a senior citizen and need money.
Nagesh telang...

Almost one and half month over for above mentioned booking number kindly do the needful at the earliest, please take action on this as we are in the covid situation...

Ticket booked on[protected]Bengaluru - visakhapatnam)
The ticket has been canceled and they didn't give any refund.
When i tried to contact the customer care, he gave the number of the person who was responsible for my payment, when i connected to that person
He answered for the first time and disconnected in the middle of the conversation and after that, he is not picking up the call.
The person who is responsible...

Consignement no-82/5367 bus parcel booked from vadodara to hubli in march2020 1st week still not recieved every time hubli people are giving some excuses.. Matter most serious

Confirm...

I never ever seen such a worst service.
Driver fighting with passanger.
16th mar 2020 from 8.45 pm to 9.45pm no one is there wadiwala (Bangalore) srs office. If i ask some query on this bus ticket checker he is pointing driver to answer but driver say in motor field will not say any approximate time to reach the destination. It may reach tomorrow evening also, i can't say any time to reach the destination. If needed ask office....

Dear sir/madam,

It is very sad to inform you that your srs bus (Py 01 cm4651) driver was very arrogant and very harsh.
They are rudely arguing with us yesterday while boarding at madiwala.
We have requested to put our luggage in dicky but they refused immediately and was abusive and using slangs.

I would have stopped him there itself and took an action in legal way but i didn't want to trouble...

Worst customer service, i reached 5 45 pm itself in egmore, the executive dint answer my questions properly the are saying the cab is coming in 10 mins for merwly 2 and a half hours,,, otherwise we would have had our dinner,, see i am accompanying my mom who is a sick patient the cab came at 7 15 pm and the picked us, i ordered a food in swiggy, they reached the metro head office 755 pm i asked the driver to wait few mins because the deivery...

Team,
Last night my mother in law aged 55 and great grand mother aged 85 travelled to sankeshwar from bangalore. It was kholapur bus or it was going to inchalkaranji not sure. Departure from bangalore it 8:00 pm from govardhan but it came around 8:45 pm. Bus was supposed to be dropped at inside sankeshwar town nesri drop. However despite of telling also crew members didnt go inside the town. They dropped them outside the city.br...

On february 17th i booked a ticket in srs travels through redbus app from banglore to marthandam (Departure timing 07.15 pm). At 3.29pm i got a message from srs travels saying that the bus got cancelled, i immediately called them to confirm it, they said yes the bus got cancelled. I have complained 2 time in redbus they hav rejected my complaint. I still haven't got my money back...

We had asked the courier to be delivered to karur but they had delivered to a wrong location. We had to arrange a cab from dindigul to karur and we ended up spending 2000 extra. We had to bear the losses when it was not our fault. Kindly look into the matter and do the needful. Also, this was for the government function and this matter has to be handled with utmost seriousness....