SRS Travels Complaints & Reviews

Bus no.KA01AG402
Banglore to nagpur
My name is rohan ...
The way the bus driver talks is very poor, the bus has a charging point, it is closed and when asked to start it will not be denied that ...
He is also a cleaner in a dirty way, he talks very poorly.

Cab driver [protected] Company employee cheating money, ask money by saying he will return 1 week but wont return even after many years, he does like this for many employee.

On 6-5-2021, Vehicle number ka01Af7511 was heavily runshing towards the busy road and reckless driving on reserve bank of inda road in bangalore, i just stopped and requested not to be reckless but the driver abused me very badly and filthy languague and said nobody can touch him or bother him .
So i request not entertain these fellow and down your company image .

Soupposed to arrive by 10 am... We were delayed by two hours... I guess they have changed the route for their parcel delivery work... Worst experience with my two kids

Bus from Bangalore to gulbarga departure time was 6:30 pm.. but the bus condition is poor and driver has stopped the bus right in yeshwantpur since from 2 hours(and may be don't know till when they solve the problem).. when asked for the reason he said some dynamo problem..you people have already delayed alot.. very poor service

I had booked ticket for travel to Sindhanur from Bangalore. While boarding the bus in Yeshwanthpur, the bus operator asked to me to pay Rs 160 as luggage charges, for my luggage bags having nothing but my dress and other books. 160 is very very high above nominal charges. I wasn't even aware of luggage charges while booking. The way he communicated was also too harsh. He threatened that bus would move without me, if I don't pay charges. The intention was very clear to pull money.

Hi bus driver denying to move bus post crossing 80km from pick up point

SRS bus from gulbarga to bangalore takes exact 12hrs no matter what, while it can reach bangalore in 10hrs.
Over that, the place at which the driver stopped for dinner was worst than a local bar. First thing, the place was so crowded that the counter was not visible.
Second, though they had 2washrooms for female, they had locked one. And over 10buses had stopped there for donner. Women had to wait for 20minutes on line to use one washroom. And let's not talk about hygiene. It was pathetic.
This is not the first time this travel agencies have done this. 6years back also, same thing had Happened.
They charge good amount for ticket and can't even stop at a decent place for recess. Never I am going to book from this travels and also suggesting people the same. Horrible service. Worst.

The person By Name Mallikarjun and pujari mobile number mentioned here manager in Kalaburagi SRS TRAVELS .jewargi road. are charging extra amount after making the final Bill .excliding Hamali.they charge amount of 1650 for 15 boxes and took 2 day days to give me Bill and when i ask the Serverals times they watsapp me only of of 1350 . and i got angry and told i gove u r complaint thet are trying me to return the amount..by google pay n phone pay. i request to your good office to manage the issue.same letter has been forwarded to CEO Mr.RAJESHEKAR .OF SRS TRAVELS BANGALORE.

A journey from Udupi to Mumbai !!
Boarding time of my bus was at 2pm, but the bus arrive at 3.10pm which was almost more then 1 hr delay..
Bus stop at 5.0pm for tea after that also plenty of time bus has been taking halt again and again widout any reason.
Bus shown in the picture was awesome so have booked this bus, but it arrive the worst ever front name.of the bus was dull not visible, charging point not working, staff not wearing mask, no screening was done, driver cabin was full with many people.
11.15pm.it has stopped for dinner.
So much late?
Rest bus stop around 8 or latest by 9 pm but this one the breaks all record who has dinner at 11.30 pm that too when your travelling.
And what about ladies to go to toilet s?
Men's took 4 break for toilet of 15 mints in middle, how wil ladies survive??
If the bus is on time everything will be fine.
Not taking stop at proper place.

Bus no ka51aa692 mumbai to hubli, travel time shown is 10 15 pm to 6 30 and bus not reached hubli even its already 10 am now.
Too many stops and taking passengers in between . No time management. What is the actual timing of the bus. All the passengers fed of this worst journey

Dear sir,

As I booked a ticket for hubli two days earlier before departure date. And on departure date for my surprise got call saying bus has been cancelled. They didn't offer same seat which I booked initial and I'm very unsatisfied with the way they did. I need compensation for the seat change & delay in arrival by giving false reasons.

Regards,
Vinay ( [protected])

5/6/2020 tonight I'm travel Mumbai to Belagavi SRS Travels bus.
This Bus Staff and SRS Travels not Follow Government Guidelines for Covid19.
After inquiring from him, it came to know that his office people do not do all this, then what should we do.

Date of Incident 22/09/2020, 09:02 am

Bus ticket purchased from Bangalore to Koppal for Date 22/11/2020

Booking not done against the first attempt of booking and money deducted. Booking completed in second attempt and money deducted once again.

Requesting refund of the first deducted amount

Hi team i have booked 21st from bangalore as per web timing it's 6..30am early morning but driver confirmed that it wil be reaching at 10am in morning almost 4houra delay what's hell going on no one cares on passengers problem if it's not resolved i will go and post it in social media

Ticket no 34046884 booked on 25.2.2020 on srs website. Due to lock
Down i cancelled my ticket on your website but instead of cancellation coupon was given. I have not asked for coupon.
Please refund my money after deducting cancellation charges. I am a senior citizen and need money.
Nagesh telang

Almost one and half month over for above mentioned booking number kindly do the needful at the earliest, please take action on this as we are in the covid situation

Ticket booked on[protected]Bengaluru - visakhapatnam)
The ticket has been canceled and they didn't give any refund.
When i tried to contact the customer care, he gave the number of the person who was responsible for my payment, when i connected to that person
He answered for the first time and disconnected in the middle of the conversation and after that, he is not picking up the call.
The person who is responsible for my payment is raghu ([protected]).

Consignement no-82/5367 bus parcel booked from vadodara to hubli in march2020 1st week still not recieved every time hubli people are giving some excuses.. Matter most serious

Confirm

I never ever seen such a worst service.
Driver fighting with passanger.
16th mar 2020 from 8.45 pm to 9.45pm no one is there wadiwala (Bangalore) srs office. If i ask some query on this bus ticket checker he is pointing driver to answer but driver say in motor field will not say any approximate time to reach the destination. It may reach tomorrow evening also, i can't say any time to reach the destination. If needed ask office. But in office no one is there. Then why office?. Driver treat me disrespect manner. He is calling me for fight. One i understand no one speaks responsible way and srs driver's they don't no professionalism.
They are thinking passanger are there servent.
We are paying money for an service and we are getting disrespect from srs drivers.
This is my last trip with srs.
Bus no: py 01 cn 3693
Bangalore to nagapattinam
Seater/ sleeper
Date 16 march 2020 21:15 pickup point madiwala, bangalore