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SRS Travels Complaints & Reviews

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Last updated Feb 25, 2024
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Ahmedabad District
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SRS Travels reviews & complaints page 35

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D
Deval Dholaria
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Delay in schedule and route change

Address:Bangalore, Karnataka

they are charging around 500 rs more than anyothet bus than any other. i am traveling from Bangalore to Ahmedabad. They have already delayed the bus from 1:00 pm to 6:00 pm and now they are running the bus through Bombay which does not cone in our route. Just because of 5 pessanger, we are facing trouble for at least 3 hours delay. Please do the needful. I mean we are paying such a high rate of tickets though we can't afford it, just to reach...
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S
sachin7760
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language issue

Address:Bangalore, Karnataka

I usually travel from mumbai to kumbakonam. But thus blore to kumbakonam is always a problem of keeping lagguage at dicky. They sell that space to some other people. And this staff behave very rudely to me. Last recent travel was on 24 th feb2015. And today i.e. 25 th april 2016 I'm am TRAVELLING. Things which I can keep inside I'll adjust. But keeping big bag in between the bus Is quiet risky. Staff behavior is damn rude. Next time onwards...
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M
Muba176
from Mumbai, Maharashtra
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Lot of fleas in the Bus

Address:Chennai, Tamil Nadu

Hi I started from Rameshwaram to chennai on april 20 in Rameshwaram bus.The bus was full of fleas and i could not sleep for the entire journey started at 7 o clock.When i asked the cleaner he said ask to contact head office for this issue.Previously i complained about the same issue but no action had taken.I thing goverment buses are much better than SRS....
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Address:Chennai, Tamil Nadu

Hi Team, Yesterday night i started from Chennai to Bangalore in SRS travels. It was the worst experience i had with a bus provider ever. The driver and cleaner were very rude. The Bus was full of fleas and couldn't sleep for the entire journey which started at 10.30pm. When we check with them about these issues they directly ask us to contact head office. I would never take an SRS travels and even i would suggest anyone not to take if...
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A
ankireddyanji
from Bengaluru, Karnataka
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Misguidance of conductor

Address:Bangalore, Karnataka

Dear Sir, Booking ID:GOBUS[protected] I booked from bangalore(K R Puram) to vijayawada at 8.15pm bus, but bus conductor gave his mobile to some unknown person he told to me that come to megistic at 8.30pm i stated to go megistic but bus was left the boarding point which its selected. Bangalore Vijayawada Monday, April 13th, 2015 Confirmed Operator PNR No. TS-RB14183066QWB/9233710/B, lore-Vijaywada 1+1 A/C Sleeper Mr Kammara...
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R
Rajagopaln
from Bengaluru, Karnataka
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Condition of Thirupati-Nellore-Khalahasti Bus

Address:Bangalore, Karnataka

I had travelled from Bangalore to Thirupathi, and back by SRS Travels Bus No. 6196. I was not satisfied by the way the Driver drove. Firstly have younger drivers. During night travel, I feel the Driver is unable to see. His name was Anwar. On the other hand while retuning back, the same bus was allotted. Firstly, the bus was ate. Secondly to cover this late arrival, Anwar the Driver, was driving very rashly. On every hump, one A/C duct...
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N
nikhil jain 0604
from Shimoga, Karnataka
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One of the Cartoon Box has not been Delivered yet after 10 Days

Address:Shimoga, Karnataka

There were 6 Total parcels were booked from Coimbatore to Shimoga, where consignor is Raj Cabletronics, Coimbatore and the Consignee are System Solutions, Shimoga. These total 6 parcels include CCTV Materials. Out of these 6 parcels one of the parcels was not delivered to us by Shimoga SRS Travels. The Parcels Contained 4 Cartoon Boxes and 2 Poly Bags. Here In Shimoga (Karnataka) SRS People are not responding properly to this issue. Please...
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Address:Bangalore, Karnataka

this is regarding travel in srs bus no 833 from belgaum to bangalore. our bus broke down at night 3, and there was minimal help given by bus authorities to help board another bus. in fact lot of srs buses didn't even stop, Even when people signalled to stop the bus....
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P
Pradeepkumar123
from Gurgaon, Haryana
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Making disappointed to customers

Address:Bangalore, Karnataka

The bus mostly used for goods carrying. First the bus arrived late by 30 mins then they where loading goods item on that for half an hour. If You people are very much interested in transport of goods then why you want passengers. Just convert it goods carrying so we can choose other travels. Journey details pnr no. 25631019 date of travel on 02/04/2015. It was late due to lauggage only. Kindly look into this issue any way srs service will...
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C
cruz01
from Bengaluru, Karnataka
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blanket not provided in a/c sleeper

Address:Bangalore, Karnataka

srs travels is really poor in customer care .. bus number 8815 bangalore to nagercoil on[protected] a/c sleeper bus is the best examle for it.. not even a blanket or bed sheet was provided ..when asked about it very careless answers were given stating that somebody has vomited this and that .. when i contacted bangalore customer care [protected] instead of resolving the issue the person who recieved the call asked my seat number in a very...
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Z
zain1212
from Delhi, Delhi
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Drunk Driver abuses old lady and drops her

Address:Bangalore, Karnataka

Dear Sir/Madam
Resident of bangalore, working with a Reputed MNC in bangalore.

I had booked 2 bus tickets in SRS travels (sleeper/non A/C) from bangalore to Salem for my aged mother and my sister. Travel Date: 09/03/2015 time: 10.45 pm (shantinagar). Operator PNR: 8938969

I personally went to drop them to the bus stop and made arrangements for them to be comfortable inside the bus.
At this time,...
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C
chetan kumar Nagar
from Mumbai, Maharashtra
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Delay and service

Address:Bangalore, Karnataka

The bus mostly used for goods carrying. First the bus arrived late by 45 mins then they where loading goods item on that for half an hour. The bus arrived late 3 hours I am not happy by the services. If You people are very much interested in transport of goods then why you want passengers. Just convert it goods carrying so we can choose other travels. Journey details pnr no. 8866697 date of travel on 05/03/2015. When I asked drive he told...
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R
ravi.jayaraman
from Mumbai, Maharashtra
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very poor and uncooperative staff

Address:Bangalore, Karnataka

I and my mom were travelling from bangalore to mumbai on feb 18, 2015 on srs travels sleeper bus no 1418. The bus was scheduled to leave anand rao circle by 2:30pm. We were a bit late due to traffic, so called the driver and requested to wait for another 5mins... To which he rudely replied to come to rajajinagar. Another incident was when he stopped bus for snacks break.. We were still eating our food, while the bus was leaving. I ran...
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S
smanoraj
from Hyderabad, Telangana
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worst parcel service-things has not been returned

dear sir, my friend put the thing(32'inch HAIER L.E.D T.V) L R No:7/537 into srs bus from coimbatore to banglore on 10th febry..the bus was reached at banglore on 11th febry, the thing was received by thier staff(online-status proved)...i went to the srs office(kalasapalaya, banglore)on 12th febry to buy my thing..they said that it was none here and am searching, u'll come nd collect tmrw...i went on evry otherdays, but they didn't return...
+1 photos
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M
mahesh ganigerf
from Mumbai, Maharashtra
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Bad House keeping and late arrival

Address:Bangalore, Karnataka

Dear Respective I am travelling in (Bangalore – Gadag and Vice versa ) SRS bus service since from 2013 to till date, and I am regular customer of SRS bus service and traveling Twice or thrice in a month and most of the time I used semi sleeper /seater bus service from Bangalore to Gadag and vice verse . This is inform to you unfortunately I met bad experience in sleeper service when I was took first time on 11/12/2014 PNR...
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Address:Visakhapatnam, Andhra Pradesh

Dear sir., I am p.v.Srinivas rao ( [protected]). My company sent a parcel on 5/1/15, that was not informed by the company, due to this reason i went to deliver my parceltoday. But they are asking demarage for 20days. How can I deliver without any information and how can i pay....
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P
PRUDHIVI
from Delhi, Delhi
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No information about parcel to receiver or sender

Address:Visakhapatnam, Andhra Pradesh

DEAR SIR,


MY NAME IS P.V.SRINIVASA RAO.([protected]) I AM NOT HAPPY WITH YOUR VIZAG DEALER SERVICE

actually what happened, my company has send a parcel that they are not informed due to this reason i went to deliver my parcel today. but they are asked damarage for 20 days . i am asking you one thing, without any information about the parcel either receiver or sender how they charge demarage for 20 days....
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K
Kumarn86
from Chennai, Tamil Nadu
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Horrible experience and Insulted by the office incharge person

Address:Madurai, Tamil Nadu

Yesterday, I traveled from Madurai to Bangalore through SRS NON AC Sleeper(2+1) bus. I mentioned boarding point as Periyar bus stand and bus suppose to start by 10:00PM. I reached SRS office by 09:30PM and the person who seated in the office told me that bus will come at 10:10 PM. I am very much ok with that and I was waiting near the office room. Around 10:05PM, I asked that same person about the status of the bus, he replied that the bus...
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B
bpswat
from Ajmer, Rajasthan
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cheating in bus fare

I have booked four tickets for tour pakage 2 night & 3 days from banglore to madurai- ramesweram-kanyakumari & back to banglore through SRS Travels K R Puram Booking office on 02/01/2015 by A/c Multi-Axel semi sleeper bus which includes sight seen by 22 seater non A/C ordinary mini bus & night stay at madurai & kanyakumari in delex hotel, at KR puram office they charged accordingly Rs 4700/- per ticket total Rs 18800/- vide...
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G
Goibibo2015
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint| GOBUS93d201420375852| SRS ticket 8344668| 05-01-2015

Address:Bangalore, Karnataka

Complaint, Worst Experience With Goibibo, SRS and Balaji Tour Travels, HSR Layout (1) GOBUS93d[protected]/PNR-TS-RB12127316SWS/83333568/BNG-Mumbai (2) Ticket 8344668, BNG-Mumbai Multi Axle Volvo 6 Journey date: 05/01/2015, 21:00 hrs Bangalore to Pune. I have reached Indian Oil Petrol pump, HSR-1 layout exactly 9:03PM yesterday but pickup van has left without calling me on mobile number. In previous travel, they left at 9:30PM,...
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