SRS Travels Complaints & Reviews

I booked a ticket on 21 march'2016 for udaipur to ahmedabad on 22 march 2016. But operator cancelled that ticket and inform to me befor 1 hour of departure. I had a medical emergency. And i had fixed my appointment in apollo hospital ahmedabad. But, by the fault of bus operator i go to emergency treatment....

Boarded SRS vovo multiaxel 2*1 Sleaper bus on 21/3/2016
at nerul to Pune bus was from MUMBAI-Bangalore
Paid RS 300 but conductor was not providing ticket and asking to get down the bus in mid way if ticket needed that is not acceptable and breach to customer satisfaction...

Anand rao circle bangalore to nashik 12pm bus semi sleeper
Swalpa travel mado jana gala mele care erli sir nimgela totaly 23hours only 2 times rest room ge stop madidare astu gotagalva nimge ladies plms 12 pm ge bus hortidu 4 ge stop madidru amele night 10 ge stop madidru amele no stop mrng 9 vargu wht is this. First time srs bus hatti tap madde anustide drivers plz first niv eduna arta madkoli nim tarane yelaru manushyare niv matra...

To day at 9.15am near devegowda petrol bunk your bus no. Ka-01-ae-3874 violating the traffic signals which is very dangerous to other vehicle riders. And at one signal we asked hi to why are you violating the signals he answered, "nimgenri policege fine naan kattutteeni" ...!!! And is this bus bmtc?... Because he picking the passengers from each and every bus stops... Is it right???? Can you take any action against this misbehaviour driver??????....

The Driver who drives the bus on 13th March 2016 at 9:30 PM SRS travels from kodaikkanal to Bangalore near ATLAS Travels Palani is driving the vehicle in a worst way. The driver is not ready to listen even after a passenger went and told him. He is answering in an irresponsible way. These type of drivers should be punished severely....

We two people booked 2 tickets through red bus for seat no 1 and 2 in SRS Travels. Journey is from Coimbatore to Bangalore non AC semi sleeper. When we boarded the bus the staff in charge in Coimbatore SRS travels omni bus stand asked us to shift the seats.. Later we found that our seats were booked and sold to some one else... We were asked to move to some seat that doesn't even have proper push back... It's a very very very poor service.....

The SRS travels driver and cleaner doesn't take care of passengers who are traveling in the bus. My dad had worst experience while traveling from Bangalore to gangavati on 29 Feb 2016. In the journey they stopped for refreshment in a remote area and left person in that place and went, it happened near kudligi forest zone. They are blady scoundrels didn't even check whether the person boarded the bus in return are not. Later when...

Dear SRS team,
Greetings to you.

My name is Amol Shah, my mobile number is [protected], my ticket no. Is
12580189. Journey date 23 Rd Feb 16.

I have so many problems as below,
1) southern travels taken charges for my parcel which is not mentioned in your ticket and not on ur website. I want that chares back.
The way they talk with me is not acceptable.
2) I have purposely...

I am travelling to Mumbai from Bangalore in srs travels .seat NUM. 16 u on 27 February 2016 vehicle num 1417multi axle Volvo sleeper coach with individual tv. But the tv is not working . The fare collected is included with all the comforts provided by u . Tv not working and also press play not working. . I am going to raise a issue regarding this ....

Hullo Sir,
I am a senior citzen and a regular SRS passenger travelling between Udupi - B'Lore.
In today's incident your driver in the B'Lore - Murudeshwar bus departing B'Lore Ananda Rao Circle terminal at 8.45 PM has been defiant and failed to drop us at the designated official Bus stop point at Udupi Kinnimulky Gopura. It is also the pick up point from all the buses moving in that direction. It was around 4.45AM and dark....

I Have lost all my faith in this travel, there is no regards to customer.
I have book a ticket for evening they put on morning time.
Even for cancelling I have tried near about 2 hours to the customer they have not giving right person to contact....

Hello... M traveling from Mumbai to Bangalore dated[protected] in I-Shift multiaxle volve bus B11R.. Bus no:-1302... SRS bus cleaners n drivers r very careless about locking the doors when they have parked for breakfast lunch or dinner... This robbery has happened on[protected] night when the bus has stopped for dinner... I got to know this at morning 6am when I opened my bag for some reason.. Please fix the cameras and provide the. Best service......

Hi,

I had booked (Sleeper) round trip tickets from Bangalore to Rameshwaram (7pm, 3rd Feb 2016).
While travelling from Bangalore, the driver was a middle-aged person. He ensured everybody in the bus was comfortable and at every stop he took stock of the passengers if anybody got off the bus for answering nature's call.
The trip was fine.

The situation was quite opposite on the return journey (...

Banglor to palnpur jorni date and my mobile gon is hotel night lunch time not risponce is driver is no contac pls hotel contac number...

This is Rahul. I had booked my tickets for belgaum from Bangalore today in the afternoon. I was actually making a booking through Red bus. The sex(Male/Female) check box was already pre- selected with Female. I was unable to change it. So I booked the tickets since all other buses were already sold out. I tried explaining the same to your ticket checking personnel. He humiliated me in front of the whole passengers.i tried explaining the situation...

On 19 th Jan 2016 SRS travels bus met with accident and passenger injured near hosur. I got my mom and wife back to Bangalore for further treatment. Let me know what action you have taken regarding compensation. My mom needs to under go surgery for bone fractures.
Regards,
Swaminathan...

I had book a parcel with this company to be sent to Goa, on 16th Saturday 2016, and till date it has not reached. The Person in Bangalore promises to send it the following day i.e. 17th Sunday 2016 and still doesn't send it. after numerous calls i find out that the goods have not yet reached on the 18th because the goods were not yet dispatched. the similar promise was made on the 18th to dispatch the goods, but the same story repeats. I...

1) travelled from chidambaram to bangalore via srs sleeper bus i.e. it happend on nov 5-6th., during the refreshment break around 2-3am night, got down for the bus for restroom, but when returned the bus taken off in front of my eyes in-spite of me and the onlookers shouted. Lucky thing is that I have my bag and mobile or else just image my fate in a lonely place in midnight. Don't have the driver no. called the office 2-3 landlines, horror...

SRS Travel PNR no 12251120 bus reaching more than 5 hours delay without any accident or repair. Due to they are only concentrating on luggage income. Not about passengers.They use bus like parcel service . Even customer care officers are also behaving very rudely and not ready to given proper solution. *****very worst service****...

This complaint is regarding a bus journey from Bangalore to Chennai on 8th January, 2016. I boarded the bus from Wilson Garden, Bangalore. After about half an hour I started getting insect bites all over my body and cam to know that my seat was infested with bed bugs. On informing the driver, and switching on the lights a lot of other passengers also complained of the same. Upon further interrogation we came to know that this problem was...