SRS Travels Complaints & Reviews

My sister booked ticket in SRS travels from Jalahalli cross SRS travel agency on 11th May 2014 Bangaluru to Pune Bus no.8883 seat no 4U. During the ticket booking I repeatedly asked that this bus will go directly to Pune or bus will be changed on the way. Because I was trying to get direct bus from Bangalore to Pune. But the travel agent assure me that there is no bus change. But at 3.30am / 4am bus was changed, even they wont bother to inform...

I was charged Rs.3500 for an A/C Multi-Axle Volvo Seat from Bangalore to Ahmedabad. I boarded the bus from Bangalore Anand Rao Circle, as promised it was an A/C multi axle Volvo. But after travelling for an hour all the passengers from our bus were transferred to another SRS bus which was soiled by previous passengers and inspite of repeated complaints from us the agency people were least bothered. Random people were given seats on the bus...

Vehicle number - KR 42 8056
Operated by - SRS Travels

This horrible showcase of reckless driving almost killed a woman who was lawfully riding her Activa two wheeler on Hosur Road.

The Bus driver overtook this lady, on a Traffic Signal, and though he had ABSOLUTELY NO REASON to be so reckless, and could see the two wheeler stopped infront of him, he sped past the two wheeler, in a sudden rush of speed...

Such an unprofessional company were no business ethics. 11.50 Boarding time, Bus Came at 12: 15 PM. No Proper guidance by the conductor / Driver / co-ordinator of the SRS Travels- Bommana Halli Branch Bangalore to Salem Trip Bus NO : KA-01 AA 2087. Date : 27:04:2014 Due to Some technical problem Bus was not started from the location and no idea what has to be done . This is the status of the Driver & Conductor . Without informing...

My sister who is just 18yrs was travelling from BANGALORE TO HYDERABAD on 5th April(PNR:DWK1136805-DT 100). She was carrying a TABLE FAN for which the helper of the bus advised her to make it luggage and charged 200Rs for that. It was hardly 2kilos. That is fine. But due to that she had to go to the office to get it done and the helper did not provide her with the YELLOW SLIP for her other baggage. But when she got down in HYDERABAD, the...

I am dissatisfied with your service. Senior citizen are going. Do not you provide water for them. And drop them at proper point, where they can commute to their destination. You are not taking some cheaper rate. You are charging Rs1600/ and you are providing unsatisfied service. Do you have proper first aid? Please, provide proper service, my parents took your service. They told that, your service is very bad....

I booked the ticket from Karur to Bangalore and got the SMS about the boarding point. Even I double checked the boarding from your website. But the bus has not come to the boarding point and I didn't receive any call from driver also and so I missed the bus. Later I went to the local office and found that the boarding provided in the SMS and website is wrong. How can a customer can board in the bus without even a boarding point details....

They never regular in time. I travelled on[protected] from chennai to Tenkasi. bus starts by 3 Hrs late only & Reached 10 AM on next day. So bad. Actually i have to attend a marriage by 11AM. Another passenger 2 adults and 2 kids travel the same bus to attend a function by 8AM at Tenkasi. Think their position. Dont travel SRS i[censored] have any work on next day....

Hello Sir, I cancel my ticket from www.srsbooking.net In their terms and condition page that mentioned http://www.srsbooking.com/modify, for 15% cancellation policy bt they cut 100 % cancellation charge. and i didnt get any message for that while i m cacelling my ticket, after cancel of the ticket a message was shown that a cacellation charge is 100%. i called to head office 10 to 12 times, bt they didnt responce me, i called customer care...

Hi, SRS Travels increasing their bus fare during festive season's and some time on weekends. Regular price from Bangalore to Madurai Rs.650 on sleeper and during festive season ticket price is Rs.1200 to Rs.1400. This is happening on all festive times. Nobody ask them and they are not worried about anything. They just increasing without any limit. Please control them and take action against such Travel agents. Thanks Gokul...

Today we faced very horrible experience from srs travelling bus service. Actual time is 10 pm @perunkullatore from chennai to coimbatore. But, still are waiting @ 12.45am and bus still not coming yet. How long to take time to pickup... no idea... getting answer like...always.. "bus will come" like that. Mid night.. woman and children are waiting here. Totally, ?? Reliance from srs travels..???????????????...

Hi Team, I had worst experience with SRS travels journey from Mayiladuthurai to Bangalore. Three people were there in Driver cabin, all three were fully dunked and rash driving from Mayiladuthurai to Kumbakonam. Before Kumbakonam driver hit a Scorpio and they solved the accident issue after 1 hr. Most worst thing is all three people were Smoking in the driver cabin while bus running from Mayiladuthurai. Bus Name: SRS Travels Bus...

I booked ticket from Kundapura to Bangalore on 16th of OCT, My Agent Asked me get up the Bus from kundapura SRS office, since i didnot know the office i have taken auto and auto guy droped me near new bus stand srs office.I reached at 7:45 there i apporched agent Naresh, he said SRS main office is near old bus stand but all the buses are coming here you dont go there i will make you the boarding here only, My bus timing was 8:15 till 8:45...

SRS is the worst travel I have ever seen in my life. I travelled with my kids from chennai to rajapalayam in 2+1 sleeper bus. Seats are full of bugs (nearly 50 bugs per seat). Driver & cleaner already knew this bed bug problem. But they are saying management is not taking action on it. My kid is still suffering from allergy due to bug bites. I cancelled my return ticket. These cheating people are not refunding my amount. Instead they...

SRS is the worst travels I have ever seen in my life. I travelled with my kids from chennai to rajapalayam in 2+1 sleeper bus. Seats are full of bugs (nearly 50 bugs per seat). Driver & cleaner already knew this bed bug problem. But they are saying management is not taking action on it. My kid is still suffering from allergy due to bug bites.
I cancelled my return ticket. These cheating people are not refunding my amount. Instead...

Hi,


I am frequently traveling from Bangalore to Gulbarga,vice versa first experience with SRS travel was very bad and insulted one,

bus was completely stopped on 2 30 AM i woke up and was getting down to pass urine driver started the bus and conductor was abusing me

then i side i was in deep sleep just wait for 2 minute both started abusing me i was in urgent basis could able to control...

I was reported to Guru Travels based on your information regarding reporting office. But Guru Travels blindly telling we are not responsible for Online ticket booking passanger, We are taking care only ticket booked from our office.



But you are given contact person details for Guru Travels phone number. Also we including (1 year old infant) waited from 9.20 PM to 10.30 AM on boarding point but nobody called...

SRS parcel service in bangalore is the worst service providers. I made many parcels services in SRS but in bangalore is the worst services providers.While we try to collect parcel in Bangalore office they wont give respect and they will ask money for extra rs which is not include in Bill and they wont let you know the details of parcel until you give money...

Dont ever try to go with SRS parcel Service Bangalore......

It was my first trip in SRS travels , my first experience was very worst and i think it will be my last trip in this travels. The rude and uncoperative behaviour of conductor (fat black person) and driver of bus no. KA... 6207. Stopping at cheap places , not using ac properly , dropping at unknown and wrong destinations. Reached destination 3hrs late from actual time due to stoppage at unrequired places. Please, you must take action against...

,,i had booked 6 seats in srs from Mumbai to manglore..all seats are near by..but when we board the bus the conductor changed my 2seats and given another 2 seats which is far from the seats i booked..he given our seats to other famly saying they need to sit near by..i said even we are famly so i want my seats...we spiked for an hour ...but he didn't gave me right seats..he shud have took extra money from them...it was really a horrible...