SRS Travels Complaints & Reviews

Accident can happen to anyone there can be 1000 of reasons. Problem is why these guys are not responding to passengers & staffs who are in critical accident. Bloody cheap peoples don’t care passengers and staffs. It's almost 17 hrs over after that accident. But no one from SRS travels tried to know whether we are dead or alive.

Please circulate it to spread the awareness

Yesterday night 28th may 2016 I was...

Hi there

I booked srs yesterday from bangalore to hyderabad as i was needed to attend a wedding at hyd, srs being the premium service i never expected such a pathetic service from srs. The bus was supposed to start by 1015 from hebbal flyover, but the bus came around 1130, then started at 12. After asking the driver the reason for being late he became rude instead of being calm and apologizing, after an hour ac stopped working...

Dear sir
My name is vinayak seshadri i am a defense personell i have travelled 22 hrs to mumbai and someone recommended me srs travel.
I have been waiti g from 10.15 pm to 1.00 am at samtha nagar police station kandivalli.
The drivers suresh his no. Was busy till 1 hr i gave up.
I called your office at borivalli they kept saying 20 mins 20 mins but no trace of it.
All i can do is stand hungry thirsty in...

Hi,

I am manish. Yesterday i travelled mumbai to ahmedabad on bus no. Ka 01 af 303. My ticket no. Is 13448446. My seat no. Is 4. As per your schedule bus departure is 5.00 a. M. And arrival at ahmedabad is 2.30 p. M. But bus departed from mumbai (Guru kripa hotel, srs southern tourist, highway apartment) at 6.00 a. M. And reached ahmedabad at 4.30 p. M. Even though bus departure approximately 1 hour late, bus was delayed another...

I have booked the ahmd to banglore bus
The pickup was at hathi sinh wadi at 5:45 am
And when i had call the no. Received in online booking message "i had ask him about i am standing out side the venue"
He replied"who said you to stand""i said you to stand their"
These behaviour is very bad
We are paying a huge amount and you answering like these and at the end the compounder call us and said "where are...

I am travelling from Gajendragad to bangalore, thelse people are picking up road side passangers and they are standing and talking loudly in bus and many are drunkards and as a single lady passanger very disgusting situation for me, this is not first time I m travelling from years and often same situation, if you people can't maintain rules please remove this bus at least other travellers will increase there buses, safety of Lady passangers...

I had booked my parcel on 14.04.16, from Peenya SRS travels to Hubli, and till today 22.04.16 the material has not reached, when we call they take call after 10 min and divert the call to some other number and say it will be delivered tomo, I have not seen such a pathetic service, please organise your staff and give good service....

No proper communication on whom to contact. Due to heavy traffic in chennai, I was planned to board from Pallavaram instead of my actual boarding point Tambaram. Called to customer care to get permission to board from pallavaram. They said no. I asked the driver phone number, they said they said they don't know. A bus crossed me in Pallavram without stopping there. I got a call from the driver after half an hour from Perungulathur. No proper...

We have order consignment from ooty lr no.60/1034, till april 15 it has not been delivered
1. Are you going to us give the consignment free of cost.
2. Do the consignment picked at your convenient time
3. We had ordered for some function as it is over what will we do the consigmnet
4.Please commit what you can do,

will never come back to your organisation, which dont know to satisfy customer, and...

One of worst experience ever had with SRS.today there was pick up at 8 o clock from netkalappa circle 3 ladies passenger they suppose to call and take passenger but they just left without pick up.they were least bothered for passengers by taking money for 3 seats.this is not at all acceptable. Some one has to ban these irresponsible service. Even driver and conductors not friendly they were talking like they will refund the money. Wat the...

Pathetic customer service

Date - 11th april

Driver is least bothered about customers

Dont understand why even a water bottle is not provided to passengers in an ac bus and are asked to buy separately from them that too 25 rs for a 20 rs bottle

Y cant the driver stop the bus at marthahalli multiplex when he is going thru the same route, he stops well in front of marthahali bridge...

I have booked ticket on 3.12.15 for journey from tuticorin to chennai on saturday(5.12.2015) the given
Pnr: ts- via22484161iax,
Ticket number: 11777565,
Via ref: fmn1ige0ps8
Travels: srs travels
Seat no: 3 for a.Abbas
And also i booked return ticket on 3.12.15 from chennai to tuticorin on sunday(6.12.2015)
For myself a.Abbas and a.Fathima sabina
Pnr: 11776942
Due to flood...

I hav been traveling in srs semi sleeper bus for a very long time from Bangalore to tirunallar. Am not very sure whether u people are cleaning the place r not. Fr the past 4-5 months insect bites are more which is not at al letting me sleep & even aftr I reach my home red spots are found evrywer in my body. That much poisonous insects are there in ur bus. If it is festival tim u people are charging twice more than the usual amt Bt fr the...

I m traveling in bus no 997, in internet 6u is window seat but when i see in bus 5u seat marked as window seat. This is bad service i m totally un happy with your service. You charge more during season and do this bad things. Srs don't know even how to mark seat.. Do we need to quarrel with co passenger. I never travel with srs again....

Dear SRS Team

I have booked ticket to Dharwwad from Mumbai and My PNR Number is 12949489

My Self and My Wife were going today to dharwad and due to some issues I have cancel her Ticket

I requested agent to cancel one ticket and issue return ticket for me in the same ticket amount which you have cancel and he did it

Today afternoon due to my health issues i had requested My agent...

My self native of Kerala residing in Bangalore, working in central government a class one gazetted officer. I am regular traveller of SRS Bangalore to kerla( 4 _6 times in a month). When ever I am travellin, I feel they are showing violent Tamil movies which is hindering most of the customers comfortable journey. One I requested the helper and driver regards to this, and they replied very arogent way by not only considering myself lady traveller...

Departure and Arrival time they mention while booking is different from what actually happened on my trip. Bus was advertised to start by 8:00 PM from Bangalore and reach Trivandrum by 7:30 AM . The actual time it started from Bangalore was 9.45 PM and reached Trivandrum by 9:30 AM (18/03/2016), which is plain cheating (Its was not because of any traffic block, they stop here and there and wait unnecesssarily). This is not a one-off incident....

I feel u didnt care o[censored]r passenger u care only goods as money got from the goods as u not travel in time. Bus started one hour late from Bangalore and stops at every stage and filed carton and ther is no place to keep passenger baggage and stop at gulbarga for 1 hour 30 mints . Is it the way to care o[censored]r passenger ? Please stop taking passengers and take only goods.
Thanks for giving me horrible experience.


Hameduddin...

I Miss Varshinee Elangovan who travelled in your bus from bangalore to karad on march 15. I futhur complain about the a/c which was not working properly, the bad odour of the bed and the curtain inside. I even found bed bugs. Shocking! I request to u take necessary care for the sleeper buses.
Thanks
Varshinee Elangovan...

I booked a ticket on 21 march'2016 for udaipur to ahmedabad on 22 march 2016. But operator cancelled that ticket and inform to me befor 1 hour of departure. I had a medical emergency. And i had fixed my appointment in apollo hospital ahmedabad. But, by the fault of bus operator i go to emergency treatment....