SRS Travels Complaints & Reviews

Dear sir I book a ticket red bus via SRS travels chennai to nagercoil date.5/12/2015 seatno.7due to heavy rain in chennai my ticket was cancelled my amount will not return for my account so please take immediate action my phone no .[protected]...

This complaint is subject to Bus No. KA 01 AB 4583 for the event occurred on 14th November 2015 on the Bangalore Highway by the driver of this Bus. We were a family of four in our car driving towards Bangalore and the Bus too was travelling in the same direction. The Bus overtook our car from the wrong side that too from the 3rd lane. On revolting against the driver he stopped our by applying sudden brakes on the speed of around 100-110km/hr...

I had booked a e-ticket through redbus in srs travels from bangalore to coimbatore. I just arrived on correct boarding time for boarding into the bus. But the bus does not come on the boading time, it comes on before the boarding time. And i called the driver to wait for further 5 min but he said not to stop the bus and he spokes very unwanted speak(harsh Words).Its a way of approach would to speak with passenger.Its a mistake on bus driver...

There was lots of dust on Sleeper seat and SRS charges double the rate of normal price during weekends. I felt irritated when no one responded when I gave complaint near enquiry counter. They treat customers as slaves. Finally I myself cleaned my seat and moved on. I felt cheated. Below is my Journey details from Bangalore to Hospet on 27/11/2015. Boarding: Majestic(Ananda Rao Circle) at 11:00 PM, Service No: BNG-Hospet-Gangavathi Sleeper...

PLEASE do not travel through SRS. Currently travelling from abu road to mumbai in SRS travels buss number 6211. The bus is infested with cockroaches. On complaining the helper came inside to spray room freshener. He also told that cockroaches don't bite, so don't worry!! WORST service ever. Also have called more than 15 numbers for customer care not one is even bothered to listen to issue and are just giving different numbers to call on....

I booked a ticket using redbus, I am not frequent traveller to Hubli especially with this company transport.I booked a ticket at 1100rs cost and the satisfaction level with bus was near 1%.Bus was a definitely not worth of paying 1100rs these guys cheated me.This is how the company goofs up by giving 3rd class bus to customers.When u charge high as a customer atleast we deserve the same quality.This bus with no 7682 was hell.Monday are important...

WORST SERVICE I WOULD LIKE TO MESAAGE IN BLOND FONT WHICH SHOWS THE FURSTATION I HAVE ON THE SERVICE. I Have reserved my ticket for 3500 and the same ticket was sold for 2200 on the date of travel. when it was enquired they told it is IT pre program and next call they kept the phone aside. SO DO NOT BOOK YOUR TICKET IN ADVANCE. Hotel and stopping are the worst place PL NEVER TRAVEL WITH LADIES AS NO TOLIET FACILTY. You...

On 02.11.2015, at 7:00pm, my father boarded SRS travel at Bommasandra pickup point. His bus to Sagar was scheduled at 9:30pm from Gandhinagar. Due to traffic problems, SRS pickup bus was delayed. SRS staff called my father on his mobile and informed that bus will wait for him at Gandhinagar. When pickup bus reached Gandhinagar, bus to Sagar already left. SRS staff sent my father to Jalahalli in another SRS bus and asked him to wait there...

Hi I have been travelling by SRS travels for many years.Even more frequently like every week to my home town.yesterday's night it was very embarrassing situation due to Driver's Non-Sixth Sensed(Monkey's) behavior.Acutally I approached the bus when it comes to boarding point, then showing him(Driver)
make my trip cell phone message in which seat no has not been mentioned by message triggering system.But I remember location-ally...

I travelled with SRS travels from Bangalore to Pune Bus-no3847. At the night they switched off the AC and didn't turn off the light some customers are put their handcarchif on their face but I told to conducter to turnoff the light but he refused. I card to SRS hade office that he refused to off the light then he talked to that conducter but after that driver also told me that we will not switch off the light. He told me why you have the...

Hi team This is with reference to pathetic experience which i witnessed in the below journey from bangalore to dharward Ticket is confirmed to dharwad and i had askd the no[protected] before boarding bus will go yo dharwad and answer recived was yea And cleaner asked me near hubli where are you supposed to go. I told him tol naka dharwad But cleaner didnt understand and dint know the place. Inspite of reaching to my place they took...

Journey : Mudhol-Bangakore Date :[protected] Bus time from Mudhol : 8-15 pm Bus type : Sleeper/ seater Bus staff asked us to get down @ Yeshwantapura instead of Navarang & this is happening 2nd time for us.. Its neither informed during booking nor during boarding. We need to struggle or need to pay more to Auto guys to reach our destinations.....

Hi,
I am pankaj chauhan, travelled rameswaram via srs travels bus ka-42-9558, to and fro both journey with same bus .Overall journey experience is quite good about timing etc but i need to highlight below two points which we have faced during journey. From bangalore to rameswaram no issues from my end but journey from rameswaram to bangalore is pathetic!!!. I am frequently travelling with srs travels bus but faced below issues only...

I am traveling in SRS bus right now returning from pondicherry to Bangalore and unable to sleep because of a defect in my alloted seat. The driver and helper knew of the problem before and are not ready to help even on requesting many times. The seat number is 21 on bus number 4328. The seat is moving like crazy with a little variation in speed. Also the driver is driving like crazy. This kind of service is not expected from SRS travels...

Disappointed by very unprofessional and careless online SRS customer support team. I had a single ticket issued for a return journey for 4 passengers worth 6, 000 via SRS website which I had to cancel due to personal reasons. while the on-line cancellation was successful, SRS Travels has a policy to convert the cancelled ticket into a coupon based refund for future purpose instead of cash refund. As such should one wish to convert the...

I had booked a bus ticket from Bangalore to Baroda and my journey date was 28 sep 15 departure time 6:50. I received a call from SRS travels agent saying the bus was cancelled and I asked for a refund but still I haven't received my refund my ticket number-THAK86734686 and by the name M A Deepak . I used redBus app to book the ticket...

I had booking from Belgaum to pune bus dated 28th sept, as the bus had issues I was asked to made to travel Service No: BELLARY-MUMBAI-Multi- Sleeper, Your Coach number Multi Axle Sleeper, Pickup Vehicle No: 1161. The driver was very rude of this bus, and spoke in very indecent manner. I had to get down at swargate which he denied to go. He asked me get down at some highway or by pass which was at very odd time....

I am regularly travelling from surat to davangere and vice versa... Since last 3-4 visits, the quality of service has been becoming worse... Last 3 times the bus is late by 40-60 minutes... The quality of the seats are also in no good condition, having problems with reclinings, etc. etc... They don't provide new blanket, gives the used ones... I am hoping for the positive reply......

Rude behavior of driver and not even care about passenger .while we are going frm Chennai to munnar.he stopped at udemelapet that no proper place for restrooms and hotels.long distance for everything .so to come back its take time .we came are not he not even seen.he jst took the bus...what kind of service is this!!! .we ran from short cut and catch the bus.while we are asking about driver .he talking like a owner of the bus.such a worst...

i was travelling from bangalore to gulbarga.i had a luggage so filled the form and paid fees for the luggage.when i reached my destination gulbarga(karnataka), as soon as srs workers unloaded my luggage they started asking money for that(50rps), this is not fair i paid the fees for those luggage in srs office, these cheap workers started behaving rashly, i complained shop manager regarding this, but he is least bothered about this.please...