SRS Travels Complaints & Reviews

We had book SRS bus from Belgaum to Bangalore on 9/3/2014 ( time : 9.20 PM), After reaching at stop by 9pm SRS person informed us that bus will be delayed by 30min but after 10pm they called again and told that we have to go into 12pm bus, after argument they told they would send us in different bus. At 11.15 pm they gave us different bus with very uncomfortable seat at the extreme last line eventhough we had book A1, A2 seat. They could...

Hi I had a very very bad experience with SRS travels last week on[protected] in sleeper coach travelling from Bangalore [Anand rao circel] to Bijapur with my wife. Bus number : 6128 SRS sleeper coach Had huge number of bed bugs in bed, couldnt sleep whole night while travelling. when complained to drivers, got an irresponsible answer saying they both are new drivers and they dont know anything about bed bugs. People whoever...

Dear Management, I saw the SRS Transport bus services now a days been used as logistics services, Its know factor, your bus transport has to be run by some extra profit, but the main success of SRS for now is Keeping the timing, I am traveling in SRS for last few years from Nagercoil to bangalore, and Madurai to Bangalore vis versa If your transport is planning to loading logistics services try to load in advance where passenger...

I booked Tirupati Package Tour and I had my bus on 10 pm, 12th August, 2014 from Majestic. Here is my experience- Driver and conductor both were very rude especially the conductor. At one point conductor was shouting even on old people. Stupid driver was behaving as if we haven’t paid for the tour. SRS people, please take action on them or at least train them to be courteous. We expect them to be behaving in a proper manner at least....

Dear sir, We are regularly sending parcels from nagercoil to bangalore and to chennai. 6/8/2014 we had booked a parcel to Shahul hameed, bangalore bearing L.R.No 377577, and a parcel to dream creators, bangalore bearing L.R. No 377576. Bangalore people had done a blunder delivering both parcels to dream creators, bangalore. Now he is not returning the parcel back. Such a bad service we are facing with SRS. And also 3 to 4 months back, one...

Hi,
I'm sharnu, we had sent a parcel to CTD on 04/08/2014, LR NO: 367611, from kalasipayam, bangalore. The parcel has not reached till now. Why are you people taking such a long time and even not attending our call also, is this the service you people give us....

Hello, On 27/07 Sunday evening I was waiting in the bus stop from 6.30pm and SRS travels bus arrived at 7 pm which didn't stop at the bus stop itself.we showed them hand signal to stop the bus but they haven't stopped the bus. Bus number is KA 42 9022 .My seat no 4U .Name MarMariMariappan. I booked through online. They doesn't bother whether therr isis a passenger to be boarded in that s top .AftAfter calling agent thathey stopped thethe...

Hi, I booked a ticket with srs travels on 18/07/2014 from chennai to mysore. I was not informed that, i have to get down at bangalore and catch a connection bus to mysore. However, I waited for that bus from bangalore in their office. They said the bus will leave by 6:30 from bangalore. But had to wait till 7:30 for that. I had very rude response from their staff in their bangalore office. This is real mental torture to those who pay expecting...

Sir, We used to travel regularly by SRS travels. My sister had booked a ticket for travelling from marthandam to banglore on 12/7/14 in 6:00pm a/c sleeper bus.The actual departure time was 6:00pm, but the bus has left the boarding place at 5:40pm without giving a call.Then i gotup my sister in Tamilnadu govt bus to Nagercoil. from there she got the srs banglore bus.After enquring i came to know that the bus left early because of loading...

Sir, I am B K Singh from Navi Mumbai.My contact number is [protected]. I had booked one sleeper seat in SRS Bus for jouirney of my son Mr Neel Kamal from Mumbai to Bangalore vide Make My Trip.com ID No. NU[protected] for scheduled journey dated 07/07/2014. As per advice, we reached the boarding point at Belapur at 3.30pm. We had contacted the Bus operator for their adject arrival at the boarding point and we were told to wait there for...

With My family, I traveled from Bangalore to Kumbakonam on 27/06/2014 by SRS NonAC sleeper coach (KA 42 9486). Actual Departure time from Bangalore is 9:15 PM but bus started at 10:15 PM more than 1 hour delay. After an hour travel, bus stopped in Hosur SRS office for an hour, and SRS staffers started loading goods parcel, vegetables and flowers gunny bags on roof of the bus. We waited and waited, passengers were annoyed very much because...

The Below is the mail which I sent to SRS travels . No Action has been taken by them . Frustrated with these people .


From: XYZ

Date: May 18, 2014 11:48 AM

Subject: Please take necessary action to improve your service -had worst
experience with your service

To: <
[protected]@srstravels.net>


Dear Team

It's...

Dear Sir/Madam, Subject:Complaint against Rude Driver in Sleeper Vehicle No.2495. This is bring to your kind notice that I booked a ticked from Bangalore to Hyderabad in A/c Sleeper Vehicle Number : 2495 and the date of journey is 21.06.14 at 9.45 PM from Majestic (Anand Rao Circle). As per the Schedule time, I boarded the bus and get ajdusted. As the bus is halting for a while, I got down and went to washroom after informing the...

I booked VOLVO bus for my daughter's marriage to got to Thirunageswaram Kumbakonam. They took entire money for the travel the previous day in CMDA OMNI SRS office.

We left on 03.06.2014 Morning at 6.00AM with lot of joys.

My name is P Manoharan working for Sundram Fasteners a TVS company. This company is also like TVS Motors both come under TVS Group, the biggest auto component group in India.The booking...

This is the first time I travelled with SRS travel from Bangalore to Mumbai. My ticket number was "5637501 ". The bus journey date is 2nd April 2014 and bus number is 1419. This is the top class multi-axle sleeper bus as claimed by SRS. I have several complain on the quality of bus and the staff. First talk about quality of bus :- 1) Sleeper seats were not comfortable. 2) The curtain rod was loose and every time it is falling down. 3)...

I was travelling from pune to mysore on srs sleeper and below are the complaints 1.the staff does not even talk to you properly for an guidance 2.they dont allow to tak the medicines whichwass kept in the under drawer..shows negligence 3.the movie played will be of so high volume and does not even care to reduce it even after requesting. 4.the movie Iplayed till 12 mid night even no one watches it. 5.they tease at you if you request...

Hello sir, I have booked five tickets for my parents and in laws from bangalore to madurai via srs travells on 27th may 2014. during journey, the bus tyre get puncture and driver droped all the passenger on the high way and asked to reach at near village by walk and get state transport bus to reach madurai. this happened at mid night approximately at 4 am. there could be anything with senior citizans on the way but luckly nothing happened....

My sister booked ticket in SRS travels from Jalahalli cross SRS travel agency on 11th May 2014 Bangaluru to Pune Bus no.8883 seat no 4U. During the ticket booking I repeatedly asked that this bus will go directly to Pune or bus will be changed on the way. Because I was trying to get direct bus from Bangalore to Pune. But the travel agent assure me that there is no bus change. But at 3.30am / 4am bus was changed, even they wont bother to inform...

I was charged Rs.3500 for an A/C Multi-Axle Volvo Seat from Bangalore to Ahmedabad. I boarded the bus from Bangalore Anand Rao Circle, as promised it was an A/C multi axle Volvo. But after travelling for an hour all the passengers from our bus were transferred to another SRS bus which was soiled by previous passengers and inspite of repeated complaints from us the agency people were least bothered. Random people were given seats on the bus...

Vehicle number - KR 42 8056
Operated by - SRS Travels

This horrible showcase of reckless driving almost killed a woman who was lawfully riding her Activa two wheeler on Hosur Road.

The Bus driver overtook this lady, on a Traffic Signal, and though he had ABSOLUTELY NO REASON to be so reckless, and could see the two wheeler stopped infront of him, he sped past the two wheeler, in a sudden rush of speed...