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SRS Travels Complaints & Reviews

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Last updated Feb 16, 2024
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SRS Travels reviews & complaints page 37

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N
NGLsubu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

south SRS bus services

Dear Management, I saw the SRS Transport bus services now a days been used as logistics services, Its know factor, your bus transport has to be run by some extra profit, but the main success of SRS for now is Keeping the timing, I am traveling in SRS for last few years from Nagercoil to bangalore, and Madurai to Bangalore vis versa If your transport is planning to loading logistics services try to load in advance where passenger...
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Riju Kumar
from Mumbai, Maharashtra
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Rude and bad behaviour

Address:Bangalore, Karnataka

I booked Tirupati Package Tour and I had my bus on 10 pm, 12th August, 2014 from Majestic. Here is my experience- Driver and conductor both were very rude especially the conductor. At one point conductor was shouting even on old people. Stupid driver was behaving as if we haven’t paid for the tour. SRS people, please take action on them or at least train them to be courteous. We expect them to be behaving in a proper manner at least....
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A
abisudha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel delivered to person other than the party

Address:Kanyakumari, Tamil Nadu

Dear sir, We are regularly sending parcels from nagercoil to bangalore and to chennai. 6/8/2014 we had booked a parcel to Shahul hameed, bangalore bearing L.R.No 377577, and a parcel to dream creators, bangalore bearing L.R. No 377576. Bangalore people had done a blunder delivering both parcels to dream creators, bangalore. Now he is not returning the parcel back. Such a bad service we are facing with SRS. And also 3 to 4 months back, one...
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Aham Brahmasmi
from Bengaluru, Karnataka
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Parcel has not been delivered

Address:Bangalore, Karnataka

Hi,
I'm sharnu, we had sent a parcel to CTD on 04/08/2014, LR NO: 367611, from kalasipayam, bangalore. The parcel has not reached till now. Why are you people taking such a long time and even not attending our call also, is this the service you people give us....
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M
mari1987
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Puliangudi - Bangalore bus on 27/07 ( Sunday- yesterday)

Hello, On 27/07 Sunday evening I was waiting in the bus stop from 6.30pm and SRS travels bus arrived at 7 pm which didn't stop at the bus stop itself.we showed them hand signal to stop the bus but they haven't stopped the bus. Bus number is KA 42 9022 .My seat no 4U .Name MarMariMariappan. I booked through online. They doesn't bother whether therr isis a passenger to be boarded in that s top .AftAfter calling agent thathey stopped thethe...
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arunsamz
from Delhi, Delhi
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late departure

Address:Mysore, Karnataka

Hi, I booked a ticket with srs travels on 18/07/2014 from chennai to mysore. I was not informed that, i have to get down at bangalore and catch a connection bus to mysore. However, I waited for that bus from bangalore in their office. They said the bus will leave by 6:30 from bangalore. But had to wait till 7:30 for that. I had very rude response from their staff in their bangalore office. This is real mental torture to those who pay expecting...
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A
anishk12345
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus left the boarding point before the boarding time

Address:Kanyakumari, Tamil Nadu

Sir, We used to travel regularly by SRS travels. My sister had booked a ticket for travelling from marthandam to banglore on 12/7/14 in 6:00pm a/c sleeper bus.The actual departure time was 6:00pm, but the bus has left the boarding place at 5:40pm without giving a call.Then i gotup my sister in Tamilnadu govt bus to Nagercoil. from there she got the srs banglore bus.After enquring i came to know that the bus left early because of loading...
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BKSINGH59
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor service of bus

Address:Mumbai City, Maharashtra

Sir, I am B K Singh from Navi Mumbai.My contact number is [protected]. I had booked one sleeper seat in SRS Bus for jouirney of my son Mr Neel Kamal from Mumbai to Bangalore vide Make My Trip.com ID No. NU[protected] for scheduled journey dated 07/07/2014. As per advice, we reached the boarding point at Belapur at 3.30pm. We had contacted the Bus operator for their adject arrival at the boarding point and we were told to wait there for...
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V
Velansg
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non AC Sleeper coach - treated like goods carrier, frustrated travel experience

Address:Bangalore, Karnataka

With My family, I traveled from Bangalore to Kumbakonam on 27/06/2014 by SRS NonAC sleeper coach (KA 42 9486). Actual Departure time from Bangalore is 9:15 PM but bus started at 10:15 PM more than 1 hour delay. After an hour travel, bus stopped in Hosur SRS office for an hour, and SRS staffers started loading goods parcel, vegetables and flowers gunny bags on roof of the bus. We waited and waited, passengers were annoyed very much because...
+4 photos
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Address:Tirunelveli, Tamil Nadu

The Below is the mail which I sent to SRS travels . No Action has been taken by them . Frustrated with these people .


From: XYZ

Date: May 18, 2014 11:48 AM

Subject: Please take necessary action to improve your service -had worst
experience with your service

To: <
[protected]@srstravels.net>


Dear Team

It's...
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P
peterjp25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vehicle Number No,2495

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, Subject:Complaint against Rude Driver in Sleeper Vehicle No.2495. This is bring to your kind notice that I booked a ticked from Bangalore to Hyderabad in A/c Sleeper Vehicle Number : 2495 and the date of journey is 21.06.14 at 9.45 PM from Majestic (Anand Rao Circle). As per the Schedule time, I boarded the bus and get ajdusted. As the bus is halting for a while, I got down and went to washroom after informing the...
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P
PMANO
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible experience with SRS travels

Address:Chennai, Tamil Nadu

I booked VOLVO bus for my daughter's marriage to got to Thirunageswaram Kumbakonam. They took entire money for the travel the previous day in CMDA OMNI SRS office.

We left on 03.06.2014 Morning at 6.00AM with lot of joys.

My name is P Manoharan working for Sundram Fasteners a TVS company. This company is also like TVS Motors both come under TVS Group, the biggest auto component group in India.The booking...
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Ankur Jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Bangalore, Karnataka

This is the first time I travelled with SRS travel from Bangalore to Mumbai. My ticket number was "5637501 ". The bus journey date is 2nd April 2014 and bus number is 1419. This is the top class multi-axle sleeper bus as claimed by SRS. I have several complain on the quality of bus and the staff. First talk about quality of bus :- 1) Sleeper seats were not comfortable. 2) The curtain rod was loose and every time it is falling down. 3)...
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Ajay Kamath
from Silvassa, Dadra and Nagar Haveli
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rude behavior from bus staff

Address:Pune, Maharashtra

I was travelling from pune to mysore on srs sleeper and below are the complaints 1.the staff does not even talk to you properly for an guidance 2.they dont allow to tak the medicines whichwass kept in the under drawer..shows negligence 3.the movie played will be of so high volume and does not even care to reduce it even after requesting. 4.the movie Iplayed till 12 mid night even no one watches it. 5.they tease at you if you request...
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priteshparmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding ticket amount

Address:Bangalore, Karnataka

Hello sir, I have booked five tickets for my parents and in laws from bangalore to madurai via srs travells on 27th may 2014. during journey, the bus tyre get puncture and driver droped all the passenger on the high way and asked to reach at near village by walk and get state transport bus to reach madurai. this happened at mid night approximately at 4 am. there could be anything with senior citizans on the way but luckly nothing happened....
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sayantani_payel
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst SRS Travels

Address:Bangalore, Karnataka

My sister booked ticket in SRS travels from Jalahalli cross SRS travel agency on 11th May 2014 Bangaluru to Pune Bus no.8883 seat no 4U. During the ticket booking I repeatedly asked that this bus will go directly to Pune or bus will be changed on the way. Because I was trying to get direct bus from Bangalore to Pune. But the travel agent assure me that there is no bus change. But at 3.30am / 4am bus was changed, even they wont bother to inform...
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Dey Mainak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging premium rates for sub-standard service

Address:Bangalore, Karnataka

I was charged Rs.3500 for an A/C Multi-Axle Volvo Seat from Bangalore to Ahmedabad. I boarded the bus from Bangalore Anand Rao Circle, as promised it was an A/C multi axle Volvo. But after travelling for an hour all the passengers from our bus were transferred to another SRS bus which was soiled by previous passengers and inspite of repeated complaints from us the agency people were least bothered. Random people were given seats on the bus...
+1 photos
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Alphankit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nearly killed a lady on a two wheeler with brutal and rash driving

Address:Bangalore, Karnataka

Vehicle number - KR 42 8056
Operated by - SRS Travels

This horrible showcase of reckless driving almost killed a woman who was lawfully riding her Activa two wheeler on Hosur Road.

The Bus driver overtook this lady, on a Traffic Signal, and though he had ABSOLUTELY NO REASON to be so reckless, and could see the two wheeler stopped infront of him, he sped past the two wheeler, in a sudden rush of speed...
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karthik2179
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service - Service

Address:Bangalore, Karnataka

Such an unprofessional company were no business ethics. 11.50 Boarding time, Bus Came at 12: 15 PM. No Proper guidance by the conductor / Driver / co-ordinator of the SRS Travels- Bommana Halli Branch Bangalore to Salem Trip Bus NO : KA-01 AA 2087. Date : 27:04:2014 Due to Some technical problem Bus was not started from the location and no idea what has to be done . This is the status of the Driver & Conductor . Without informing...
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naveentellme
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Helper of bus refused to give luggage and took money

Address:Bangalore, Karnataka

My sister who is just 18yrs was travelling from BANGALORE TO HYDERABAD on 5th April(PNR:DWK1136805-DT 100). She was carrying a TABLE FAN for which the helper of the bus advised her to make it luggage and charged 200Rs for that. It was hardly 2kilos. That is fine. But due to that she had to go to the office to get it done and the helper did not provide her with the YELLOW SLIP for her other baggage. But when she got down in HYDERABAD, the...
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