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SRS Travels Complaints & Reviews

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Last updated Feb 25, 2024
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SRS Travels reviews & complaints page 36

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S
sureshsang
from Mumbai, Maharashtra
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Bus was not clean A/c multi axle

Address:Bangalore, Karnataka

we went from bangalore to Rameshwaram and returned back both the time we got same bus the bus is filled with cockroaches and bed bugs really felt so bad to sit and travel. This is A/c multi axle but the maintenance is very bad in this bus, even small bus operators do maintenance properly, Horrible journey entire night we lost sleep because of this...
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Denwyn Fernandes
from Burla, Odisha
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Unwelcomed AnD insulted

Address:Mumbai City, Maharashtra

This is a feedback for SRS travels. i booked my ticket yesterday from redbus and received a msg with 2:45 as the boarding time from mumbai to mangalore. Today i started receiving calls from them at 2:25 stating tat the reporting time was 2:30 and i should have been at the boarding point. I immediately left from home but also informed them that i wasn't aware of a reporting time.(They did seem to believe wat i said). while i was on...
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subbukopparthi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff Arrogance and Drivers Iresponsibility

Address:Bangalore, Karnataka

I have booked a ticket on 24th Dec from Tadepalligudem to Bangalore and DOJ is 28th Dec.The came at 7pm to boarding point in Tadepalligudem, that time they called asked me where are you, i told im very near to point just wait 5 mins.After that i called many times when i was on the way but they didn't respond.I reached the boarding point exactly at 7:07 pm.That time bus was no t there it has already left, so i again called driver he didn't...
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Shrikant Shanbhag
from Pune, Maharashtra
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Issues in Pick Up Point.

Address:Bangalore, Karnataka

Hi, Today(25 Dec 2014) I need to travel from Bangalore to Hanover. But today afternoon I got call from Bus operator that we don't have pick up point from Bommanahalli which is cancelled in a month back. But this is not highlighted during ticket booking which is made on 20days back . Now they are giving irresponsible answer to me that "come to Madiwala around 1 and half hour before timing or we will refund the money. you can go for other...
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santhosh1114
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Losses incurred due to last moment changes in pick up point

Address:Bangalore, Karnataka

I had a very bad experience travelling with SRS from Madurai to Bangalore on 14 Dec 2014. Below are the PNR and ticket details TS-RB11210599QED/7843858/Madurai – Bangalore TGCD66734566 I’m from Bangalore and had travelled to Madurai. As I do not know the local language and travelling to Madurai for the first time, I booked a hotel at Madurai, very near (walking distance) to Periyar Bus Stand where the pick up details were mentioned...
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Yamanappa Pujari
from Coimbatore, Tamil Nadu
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worst pick up service

Address:Bangalore, Karnataka

First time I experienced worst service, and such worst employees employed by srs, not even single incharge was taking responsibility of the Issue. Blaming me only. When called the above given number [protected] took all the details and said wil solve and call me back. When tried after some time the phone was switched off. They even scared me of not allow me inside the bus if I make the issue. Literaly they moved bus n said bus wil move if...
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ravi tigadi
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luggage missing from 25 days

Address:Belgaum, Karnataka

LR numb 531540.booked on[protected] from bangalore to belgaum. Out of 7 I received only6 .befor this I also lodged complaint with banglore and belgaum branch office but thy not responding for any thing.. They are not rresponding for call also....
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gowda.satish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassed me by conductor & driver travelled date 28/10/14, 18:30 started @ kodaikanal

Address:Bangalore, Karnataka

Dear Sir, Reference to the above subject, I Satheesha V working in central government. Yesterday ie 28/10/14 travelled from kodaikanal to Bangalore in SRS travels. I got very bad experience in this bus. My package person has booked 2 tickets for me. I shown the sms confirmation to them. Then with us my 5 years baby was travelled. They asked ticket for him. I told them I came by package sir. I once speak to my package person I ll pay. But...
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S naphade
from Chhota Udepur, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of margin amount

Address:Bangalore, Karnataka

Shrikant Naphade, i am travelling from babgalore to baroda on 23rd november 2014, ticket no 7572703, have booked ticket at Rs 3988 and now booking is done at 3300.I called your helpline number and they told me to come at majestic branch for redemption, went there and saw the rude and irresponsible behaviour of the staff .Kindly refund the margin or have proper communication with ur customers....
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Shegufta
from Jangaon, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus left via different route without taking us. No refund processed.

Address:Chennai, Tamil Nadu

I can not even begin to describe the ordeal that me and my family had to go through on the name of availing "The bus" booked from redbus.in. I booked 4 tickets to Kanyakumari with SRS travels. Boarding point was Chengalpattu. Date of journey was Sep 5' 14. I did not receive any text on the date of journey intimidating the bus details. When I contacted redbus customer care I received the worst help desk service ever. What an irony that...
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Yogavati
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus full of bed bugs and cockroaches

Address:Bangalore, Karnataka

SRS Bus on 1/10/2014 with bus number 996 from bangalore to belgaum and also Bus on 5/10/2014 with bus number 9553 from belgaum to bangalore was full of bed bugs and cockroaches. Unable to sleep the whole night, this was a horrible experience with SRS travels. Please maintain the bus else people need to get away from booking SRS travels hence forth....
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amruthaRB
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding SRS Bus Services

Address:Bangalore, Karnataka

I booked SRS Non Ac sleeper bus from honnavar to bangalore on[protected]. My Pick up time was 9.30 PM and Bus would have been reach to bangalore around 6 AM. But around 5 AM, in the middle of the road bus engine got screwed up and Driver was not able to start the bus. Then these SRS employees(drivers and cleaners) told us to take some other bus. and we all 35 passengers came by standing. We paid 1300rs per ticket(Double charge...
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Surya Pranav
from Mumbai, Maharashtra
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Poor treatment by bus staffs

Address:Tirunelveli, Tamil Nadu

sad to say.i was a regular traveller through srs.but my travel last night is making me to think over some other travels other than this. TS-RB10267216SVX/7312269 thats my ticket number.some harsh words from the driver just because it took late for me to get down from my sleeper and leave the bus...
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sreekannan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket # 7400499...Amount Refund issue....Worst experience with SRS travels

Address:Krishnagiri, Tamil Nadu

Hi All, I booked the Online ticket booking on SRS Travels Ticket # 7400499 Seat No(s) 12L (Kannan), 11L (Sridevi) Journey Date: 27/09/2014 Dep Time: 11:55 PM Total fare : Rs. 1045/- Coach Type: 2+1, Sleeper, non-AC, Non-Video (30 Seats) Boarding : Hosur (SRS Travels) Drop: Coimbatore Booked on : 25/09/2014 Due to Tamilnadu CM issue ( CM convicted in DA case), All buses were cancelled by SRS Travels. I called Hosur SRS...
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Shreyas Bhutoria
from Bengaluru, Karnataka
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FULL JOURNEY NOT COMPLETED

Address:Udupi, Karnataka

I SHREYAS BHUTORIA had boarded the SRS bus from Majestic(Bangalore) till Manipal from bus no.6381 on 21st night at 10:30. The full payment was made for complete journey but the bus conductor refused the complete journey and dropped me at Udupi 5 km from destination. Please look into the matter and i would like the refund of the remaining journey and he also took luggage charges. The driver was also not co-operative....
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kannanbaskaran
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Driver Treat passenger for luggage

I was travelled Bangalore to Rajapalayam[Stop Madurai] on 5-Sep-2014 @10:00 PM [Madivala] Vehicle No is 3179, asked driver to stop in near Vijayan Hospital to collect few medicine, but he was not given the stop and argue like anything why you are coming this srs come from other bus. They stopped 1 Hr in Hosur, 45 near Motal in Krishnagiri and 20 min in dindugal - Please don't prefer SRS, it is very worst experience in my life....
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yuivaraja
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis behavior

Address:Krishnagiri, Tamil Nadu

i am the passenger in hosur the driver for bus no 5124 time 3.30 at hosur and reached at 6.30 pm at salem this bus was going to madurai the bledy [censored]ing driver was mis behaving to the ladies at salem i am sure the driver was punising in salem bus stand on tomorrow with cheppal slapping it is a very very same for srs travels i will not seenlike such a driver in local bus also pls take action against that driver other wise i will book a case...
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felixbaluindia
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bugs and creatures in the bus

Address:Belgaum, Karnataka

I had booked my travel from Belgaum to Managalore back to Belgaum for travel on 05092014 and 09092014 on SRS travels sleeper coach. The entire journey was very horrible as the bus was infested by bed bugs, mosquitoes and other creepy crawlies to mention the least. Very unhygenic conditions led to severe illness for me and mental trauma to say the very least. I would strictly warn other passengers from using the services of SRS travels any...
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surajmishra
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay and changing buses on the way

Address:Mumbai City, Maharashtra

Dear Sir/mam, I booked my ticket from mysore to mumbai for 8th sep.2014 timing is 5:15 PM.bus came on 6 PM and the changed the bus on the way. Saying that u all go in another bus, we r not going to Borivali, which is the last stop for this bus. But they changed the bus in chembur only. Bus no. 1539date : 8th sep.2014 I missed my one important meeting due to poor service of SRS travel....
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sonalinaik
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenient bus arrangement and late arrival

Address:Bangalore, Karnataka

We had book SRS bus from Belgaum to Bangalore on 9/3/2014 ( time : 9.20 PM), After reaching at stop by 9pm SRS person informed us that bus will be delayed by 30min but after 10pm they called again and told that we have to go into 12pm bus, after argument they told they would send us in different bus. At 11.15 pm they gave us different bus with very uncomfortable seat at the extreme last line eventhough we had book A1, A2 seat. They could...
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