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StalkBuyLove Complaints & Reviews

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Last updated Dec 11, 2021
Complaints 414
Resolved
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Unresolved
368
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StalkBuyLove reviews & complaints page 12

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S
Seema Mujawdiya
from Bengaluru, Karnataka
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money got deducted but order was not placed

Address:A-64, FIEE Complex, Okhla Phase - II New Delhi New Delhi District Delhi, New Delhi, Delhi, 110020

I placed an order on stalkbuylove on 19th June with order id :[protected] and amount : 11838/-. Money got deducted from my account but the order status was still coming as pending auth. I have cancelled the order on 22 June but no amount has been refunded to my bank account. I have tried to reach them on customer care email and phone no but they never respond. Could you please help me in getting this resolved....
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S
Sammie27
from Chandrapur, Maharashtra
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haven't received the order since past one month

I had ordered 5 items from stalk buy love on 31 may'19 and it's been almost one month, but i haven't recieved my order. Plus, whenever i call the customer care number, it says it's under maintenance and is not responding. So i dropped a mail regarding the issue but i got an auto generated mail saying they will reach out within 48 hours but they responded. It's been a week.
Order i'd:[protected]...
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M
MansiBadal
from Delhi, Delhi
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negligence by sbl and no delivery update

Hi sbl team,
I ordered a dress from sbl website on 19th may, (Order no[protected] which was first was supposed to be delivered on 2nd june, but it wasn't. You guys kept delaying the delivery everytime. It gets delayed each day. And now the deliver date shows to be on 29th june which i can bet will be delayed again the next day. It's has been more than a month since i ordered 3 dresses. And when i tried to reach for support from the...
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Chaudhary Trisha
from Delhi, Delhi
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order id :- 101808066 (refund not received)

Address:Building no 368, Durga ashram road chattarpure new delhi -110074, 110074

I was placed a order On 28th may. But material take too much time for dispatching. Thats why I had cancelled the order before one week. But I did not get my refund till now. When I get my refund.. too much discussing site. I will never purchase again. My first experience was not good. If I did not get my refund asap. I will come your office at the earliest. I need my money back....
+1 photos
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P
Pratibha Singh Thakur
from Mumbai, Maharashtra
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refund not received and unethical behaviour

Order number:[protected]
Placed on june 08, 2019
I was making a paying but the payment didn't processed and it was showing 'payment pending' in order section. I tried paying again and successfully completed it. But i didn't get any confirmation and also the order got cancelled later, on its own. I tried contacting the site but they didn't respond....
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M
Mallika.S
from Mumbai, Maharashtra
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refund not initiated since days

Its been more than 15 days, but my refund has not been initiated as yet. Why are they duping customers? We have to constantly write and beg for our own money? Also no reply or revert on mail, the customer helpline number is purposely not kept functioning. Social media is filled with complaints, they are blocking people or deleting comments regarding the same. Highly unprofessional. They should inculcate some ethics. Order Id[protected]...
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G
Gayatri Avarsekar
from Mumbai, Maharashtra
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order delayed since last 25 days

With reference to oder id[protected]
It's extremely disappointing that I have not received my order yet. The order was placed on 28th May. I have already paid Rs 1467 online.
StalkBuyLove is playing with people's money, time and patience.
The worst part is they are not replying to mails nor is their customer care team answering calls.
This is seriously irritating and concerning.

I am not interested...
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P
Priyanshu_02
from Bihar Sharif, Bihar
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request for return of product

I requested for my delivered order to be returned. But no one has yet came to do so. And the company customer care number is not serviceable, also they are not replying to emails. It's quite a frustrating situation. Someone should answer promptly and explain the situation properly. As it's a very bad customer service they are providing us. Apart from the return pickup, I also have several orders placed a month ago which are not delivered...
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Anindya Anindita
from Mumbai, Maharashtra
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return of product 101815310

Address:A-64 ,FIEE Comple , Okhla Phase - II, New Delhi - 110020, New Delhi, Delhi
Website:Stalkbuylove

I had initiated return by pickup 4days ago and I have been constantly trying to contact stalkbuylove but there is no response from the other side except the computer generated messages that they will get in touch with me within 24-48 hours. I tried calling the customer care number but it says the system is under maintenance and asks to call the next day. Please assist me with the return and refund process.

Order number[protected]...
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P
Priya J Ghosh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not getting delivered. to customer support. no update on the order. delay in delivery date.

I ordered a dress from SBL website on 22nd May, 2019 ( order no.[protected] which was first was supposed to be delivered on 23rd June, but it wasn't . SBL kept delaying the delivery everytime . It gets delayed each day . And now the deliver date shows to be on 11th June which I can bet will be delayed again the next day . It's has been a month since I ordered the dress and I a customer has no idea of when I'll get what I bought from your...
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A
Aasthay
from Mumbai, Maharashtra
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order not delivered within given time

Address:New Delhi, Delhi

Order no[protected] placed almost a month ago and not yet delivered and their customer care number is undergoing maintenance since then. No updates whatsoever, no response and then after cancellation no refund has been done yet. No contact number other than customer care number has been provided. They don't respond to mails or anything. Very bad experience this time. I need my refund....
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S
Somya suravita
from Mumbai, Maharashtra
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negligence in my order

Address:Okhla, 110074
Website:Stalkbuylove.com

Placed an order on 21st may on stalkbuylove
Date promised was 1st June
Everyday they keep changing the delivery date
Not informing what issue is and all but just ignoring
I still haven’t received my order
Spent more than 4.5k at one go and this is the behaviour I am getting
Have mailed them no response
Insta messaged them, they are leaving it seen
Customer care number is always...
+11 photos
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Prapti taneja
from New Delhi, Delhi
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sbl not refunded my money and cancelled order on it's own

Address:New Delhi, Delhi

I have ordered 4 items from sbl, firstly it took them 15 days to deliver it n in between they cancelled 2 items on their own not refunded money for that as it was a prepaid order.Highly disappointed with sbl, I called them n number of times but that is also not working from last 2 weeks...what to do now.. my 1450 rupees are stucked n i was sbl fan earlier...
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Deepanshu Sapra
from Delhi, Delhi
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ordered 2 dress on 20th may order id 101803272

Address:Ambala, Haryana, 134003

Hi SBL Team,
I ordered a dress from SBL website on 22nd May,[protected]which was first was supposed to be delivered on 2nd June, but it wasn't . You guys kept delaying the delivery everytime . It gets delayed each day . And now the deliver date shows to be on 11th June which I can bet will be delayed again the next day . It's has been more than 2 weeks since I ordered the dress and I a customer has no idea of when I'll get what...
+3 photos
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M
Mansi Rajani
from Mumbai, Maharashtra
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return

Address:HIG 32, ADA Colony, Ramghat Road, Aligarh, Uttar Pradesh, 202001

My issue is I have raised a return request for five products...three from order number [protected] n
N two products from order number[protected]
It's been picked up today n after sometime courier partner called me that he will return it to me becoz EN number is not matching with ..I have given all products with all tags which I received... kindly send someone for pick up...
+2 photos
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V
Vish28
from Mumbai, Maharashtra
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not received the product

Oder id.[protected].
Placed an order on 21st May. Till date i have not received the product. Emailed to the customer care team and the only response i am getting are their automated mails stating that it will be delivered. Contacted them and they say the lines are not working, when one can clearly hear that its not an automated voice recorder but a person imitating that sound. Also, messaged them on instagram and got the same response...
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T
Twinkle Aggarwal
from Delhi, Delhi
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money not refunded for prepaid order

Address:New Delhi, Delhi, 110034

I have ordered lots of stuff from sbl, firstly it took them a month to deliver it in between they cancelled 2 items on their own saying quality issue and not refunded money for that as it was a prepaid order.Highly disappointed with sbl, they are just taking money by showing sales and discounts and processing delivery after number of calls and that is also not working from last 2 weeks...
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Panchali Mallik
from Mumbai, Maharashtra
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order 101802287 - 15 days since cancelled my order but refund not initiated

Address:A64 FIEE Complex,Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, Delhi 110020, New Delhi, Delhi, 110020
Website:www.stalkbuylove.com

Order no[protected] refund of over 950 rupees pending. I have come across multiple complaints ever since, have done several complaints myself. Have tried contacting customer care to no use. Seems have no option but file a complaint with consumer forum. This is so bad. And what an openly fraud website. Why is no one taking any action against it?

I was food enough to place an order @stalkbuylove. 20 passed since I placed the...
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S
skmr1112
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in order dispatch, order was placed on 1st june

Address:A-64 , FIEE Complex , Okhla Phase - II New Delhi - 110020, 560037

The order#[protected] was placed on 1st of June and the promise date of dispatch was 10th June, Today it has been 18th of June, still there is no visible sign of getting it dispatched.

The support is very poor, Earlier we used to get update on [protected] but seems this number is down from at least 3 weeks. there are no responses of the email sent to them....
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T
Tweesha
from Delhi, Delhi
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no refund processed for order 101808752

Address:A64, FIEE complex, Okhla Phase II, Okhla Industrial Area, Near C Lal Chowk, New Delhi, Delhi -110020, New Delhi, Delhi, 110020

Order number[protected] placed in on 29th May, no delivery till scheduled date, then I cancelled it on 8th June. No response to emails, no refund processed and customer care helpline under maintenance.

This is absolute fraud and I want to register a complaint and will file a suit in the consumer forum.

They are not even responding to mails, even if the helpline is under maintenance....
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