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StalkBuyLove Complaints & Reviews

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Last updated Dec 11, 2021
Complaints 414
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StalkBuyLove reviews & complaints page 13

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P
PreethiPrabhu
from Mumbai, Maharashtra
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initiated return but still not received my refund

I have initiated my return on 30th May and they have still not picked up my product. I have not got my refund as well. They told me they will pick up their product in 48 hours but they have still not responded.I have dropped multiple mails and raised customer care complaints but no response at all. They don't have any customer care number to call also....
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C
CA Ekta Pari Mandhyan
from Mumbai, Maharashtra
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order no 101810059

I hav almost written 4-5 mails to SBL and tried calling several times on customer care number which is under maintenance fr more than 2 weeks. However there has been no response from SBL yet.
I placed my order on 31 may, it was a prepaid order, however havnt recd delivery yet nor recd any update from SBL.
Request you to kindly look into the same if product cannot be delivered kindly provide a refund of INR 861...
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M
Megha_fitnesssavvy
from Khanpur, Uttar Pradesh
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not refunding my amount

I placed the order on 30th may 2019 and on 11 th june i got a call from someone on behalf of stalk by love and told me tht thy cancelled my order bcoz of some reason and asked my debit card no. So tht he can refund my amount which is clear tht the call from someone fraud and after tht i wrote a mail to stalk by love asking the status of my order and in reply of it i got a mail tht the product didn't cleared quality department so thy cancelled...
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B
blahblah23xi
from Kanpur, Uttar Pradesh
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order status

My product was picked up more than 1 week ago and I haven't got any status after that. I have sent more than 15 emails but only ticket is received and no one is replying to those emails. Their costumer service is under maintenance hence no source to contact.
I am very disappointed in stalk buy love's costumer service and I will never recommend it to anyone . I will not buy anything from your site.
Process my refund asap....
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U
unnati11146
from Mumbai, Maharashtra
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product not received

Address:410210

I placed an order from this app of 20th May by the order id[protected], which means it has been 25days today and i haven't received my order neither can I see any improvement in the order shipment. Everytime i open app to track order they extend it by 1 day, I've also mailed them a million times but got reply from their end. This is a sheer case of fraud. They are looters, nobody will reply to you, there customer support is also [censored], everytime...
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9
937
from Mumbai, Maharashtra
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order not received 101803003:

Address:Mumbai City, Maharashtra, 400020

The order was placed on 1st 22nd of May and the date of dispatch was 5th June, Today it has been 19th of June, still there is no visible sign of getting it dispatched..send so many mails & reminder but not received any reply from them..Also customer care no under maintenance..Pls confirm the status also confirm the reason for delay.Who is concern person for this compliant..how to contact?this is very poor service.....
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S
Shrads33
from Gurgaon, Haryana
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items never got delivered and no refund

Address:New Delhi, Delhi

Hi Team,

Its been more than 15 days for my order.Till date haven't received any information about the delivery.No response over emails and their number is under maintenance.

After waiting for so long i cancelled the order on my payment to be refunded in my bank account. The wait never ends its a clear case of fraud and mental harrassment .If you don't have resources to deliver then you should not fool customers...
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V
Varsha912
from Noida, Uttar Pradesh
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items never got delivered

Address:Tower B 506 , Prateek Wisteria, Sector 77, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Team,

Its been more than 15 days for my order.Till date haven't received any information about the delivery.No response over emails and their number is under maintenance.

After waiting for so long i have cancelled the order, now i will wait for my payment to be refunded in my bank account. The wait never ends its a clear case of fraud and mental harrassment .If you don't have resources to deliver then you...
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F
Falak Ashraf
from Gurgaon, Haryana
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order not yet received

Address:New Delhi, Delhi
Website:www.stalkbuylove.com

I placed my prepaid order on 2 june[protected] and its been almost 2 weeks since i got any update. Sent so many emails but no response. I need to know the status of my order. If you cant deliver the order before 14th june( which is estimated date given) I would want a refund!! This was my first purchase and I'm so disappointed!! This has never happened to me before. Your site was recommended by so many influencers. Looks like you only like...
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A
Ananya Unofficial
from Mumbai, Maharashtra
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refund problem

I had placed a order for a top costing Rs 471. I received a confirmation email too. Now it has been more than a month and now they cancelled the order yet they have not refunded me. I had placed another order of Rs 839 for a pain of jeggings and a top on the same website which also has been cancelled and they have not refunded me yet. Their customer care also does not respond. I receive only computer generated feedbacks from them for my complaints...
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S
sneha Tadkal
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white top

Address:Electronic city, 560100

I had ordered a white top from one account and cancelled it within few minutes.This cancelled product still got delivered to me.On return till today I did not receive any message about return received and refund initiation.Pathetic service!!!

Ordered the same top from another account...received the product .Requested for exchange. Product was returned and there is no message acknowledging the same.
I am calling customer...
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A
AyeshaAzeema
from Hyderabad, Telangana
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products not delivered for which I have made the payment already

Address:A64, FIEE Complex, Okhla Phase II, Okhla Industrial Area, Near C, Lal Chowk, New Delhi, New Delhi, Delhi, 110020

I've been chasing after the delivery of my orders for which I've made the payment of Rs. 9, 761 already and it has been more than two weeks now and the order is not dispatched yet. I've placed the order on 24th and 25th of May'19. And I'm trying to get in touch with their Customer service team and I'm unable to contact them, it says they're under maintenance.

Please help, it's a huge amount....
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A
Apeksha_17
from Gurgaon, Haryana
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refund not initiated, neither replying to mails

Address:122002

I purchased few items in dec 2018 and returned the same in January 2019.i asked for the refund in bank account and they kept me waiting till march 2019.after that they said there is some issue with the bank account, so they gave me money in form of points in SBL account. On 30may 2019, i requested them to transfer tge points to my bank account, they took the points from SBL account, but dint refund in my bank account. Neither they are responding...
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B
Bluma Gama
from Mumbai, Maharashtra
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order not received

I emailed them and DM'd them about a parcel (pre-order) I ordered over half a month ago (24th May) and I have not received it till now and they just don't bother to respond back so I commented on one of their posts informing them about the issue and they just keep deleting my comments. They don't have any time to respond back about our orders and to top it off instead resolving the issue they are choosing to delete the comments and ignore...
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A
Alisha Abraham
from Mumbai, Maharashtra
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order # 101808263 and 101812914.

Address:Kasarvadvali Ghodhunder road, Thane, Maharashtra, 400615

Hello,

Two of my orders from stalk buy love are stuck with Ekart services under Order #[protected] and[protected] with a status on Ekart website as RTO reject.
I emailed stalk buy love about this numerous times and even tried to contact them through phone but their customers care number is undergoing maintenance from a week. Since they failed to reply to my concern about the product, I tried to contact them on Instagram...
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T
Tanu ubhi
from Delhi, Delhi
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product not yet dispatched

Address:11-R Model town,ludhiana, Ludhiana, Punjab, 141002

I have ordered on 21st May, 2019 and not yet received my order of order ID:[protected] and even i had done payment in advance and now i am very much disappointed with stalkbyelove .Please dispatch my product as soon as possible within 2-3 days otherwise i m not going to order anything again i would be my last order with you until I received my order again.
Thankyou...
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V
Vih96
from Mumbai, Maharashtra
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clothes not dispatched yet

Address:New Delhi, Delhi

Order ID[protected], ordered by me on 19 May 2019 the clothes are still not dispatched/processed at their end. I do not get any updates rather than the usual apologies for the delay. The dispatching date just goes ahead every single day without any concrete responses from their end. I had made pre payment for this order even after that there is so much of delay in dispatching. I urgently need my order.

Order ID[protected] was...
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C
Chella Anusha
from Hyderabad, Telangana
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didn't refund my amount, order number 101794767

Address:Hyderabad, Andhra Pradesh, 500081

I am a new customer to stalk by love and i would like to bring to your notice that your services are disappointing to the customers.in what i call a horrific experience i bought a pair of tops (Order number[protected] on may 14th 2019 out of which one top doesn't fit the description given on the website and is of different color variant. So i initiated a return for my order and it took for ever for customer service to schedule a return pick...
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G
Gayatreed
from Mumbai, Maharashtra
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order id 101792959

Address:Regional dental college girls hostel, Near Regional dental college, 781032

What's wrong with you guys why my product has not been initiated. Please have some mercy on your customers. This is the first time i m having such an unsurity about my product. I cnt get the delay reason and that too no reply from your side too. You are having a pathetic relatuon with your customers. This product was supposed to ba a gift for my sister on her birthday ue on 30 th may. Please help me i'm getting my product. I beg you. It's...
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S
Srishti Gureja
from Gurgaon, Haryana
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return failed

Hi

One month back, i made a purchase from stalkbuy love, when i received a parcel i thought of returning one item from it due to the quality issues. I initiated a return requests. At the time of pickup, agent said there is some ean number that they have to enter in there system mentioned on the top or package outside, he entered it but number doesn't matched. He went without taking the product back. I contacted there customer...
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