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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 43

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K
Kishor Kumar BR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promise and rude behavior from SCB representative for personal loan

Address:Bangalore, Karnataka

Hi,
This is Kishor Kumar BR.
Loan account no : 49839411
This letter/Complaint I'm writing with heavy frustration.I have taken personal loan from standard charted, before that I have received call and message from [protected]
(Her name is Priya, Later I came to know that she is finance bud ha {all
this I heared from Standard chart manager Abhi, his no is [protected]})

Priya as explained...
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A
Apurba Bera
from Chennai, Tamil Nadu
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Regarding the banking statement of pay off dues

Address:Kolkata, West Bengal

I ashok bera have a complaint against "the standard chartered bank" from whom i have taken a loan, and when i am paying off the dues they are unable to give me a statement regarding how much left to be paid. Instead they are simply sending me messages in my mobile with out any hard copy. They are simply calling us and disturbing us for paying the dues. They are not at all giving me any statement of my dues. How much i have paid...
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Address:Pune, Maharashtra

I have a long waiting issue with Standard Chartered Bank, which I had pointed out over the phone to SCB customer Care many times in last 4.5 yrs but it landed on deaf ears, I suppose. Here I am trying to escalate it in this forum with the hope that I will get some positive response this time. I was holding SCB credit card # [protected] since July 2008 (exp date : July 2011). With this card, I was offered a Dining Plus card # 33...
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R
Rashmi Rekha Rout
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My issue #KMM17379532V98350L0KM

Address:Bangalore, Karnataka

Hi, My issue #KMM17379532V98350L0KM. In the month of October 2013, I have swiped my Credit card for purchasing a mobile. However, your bank had charged me trice of the same amount. I have swiped my card for one time your bank is charging me for three times. From Past 2 month I am following with up with you and getting the same irritating response that you are looking into the issue. How many more days you will take looking into it...
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M
MUTHUCCICCF
from Bengaluru, Karnataka
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Late fee with interest included in march 2014 credit card bill

Address:Chennai, Tamil Nadu

I have received a bill statement for march 2014 from Standard chartered Bank. i have informed the phone banking officer regarding this late fee issues once i receipt of my statement and they did not provide any reference no for my conversation held.then i have paid my entire amount before due date. But the late fee and interest is appearing on my statement even though i have my due amount before due time. Yesterday i have received a SMS from...
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Y
YCNBABU
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent dual debit - Pathetic customer service

Address:Chennai, Tamil Nadu

To highest official Standard chartered bank Chennai Sub – Pathetic consumer service My credit card no – [protected] Sir With deep regret I say, that dual debit happens very frequently, whilst using your card on online. I thought it happened only during railway booking, number of times and then reversal happens after few days, now it has also started happening for other payments too. Recent one being April -15 to Airtel...
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K
kszaveri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KYC

Address:Mumbai City, Maharashtra

Ref:A/c of H.H.The Prince AgaKhan Hostel Dhandhuka (savings a/c no. [protected] with your BKC Branch W e havebeen maintaining the above account with you since last 10 years . Since last three years we have been facing lot of difficulties with you for compliance of KYC.In fact since last two years you have stopped operations in our account. W e havebeen following up with your officials over telephone, through emails and even meeting them...
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T
tkpsarathy
from Chennai, Tamil Nadu
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credit card usage

Address:Chennai, Tamil Nadu

I am a holder of your Bank credit card since 2 decades and I have no issue either from my side reg payment nor from your service. But of late looking at the latest trend in duplicate cards being produced/ manufactured I am really dissuaded to use the card that too in petrol bunks. Can't your Bank take some steps to instil confidence in the credit card customer like me....
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L
Lakshmiprasanna Bhoganna
from Mumbai, Maharashtra
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Cancellation of credit card or reversal of annual fee.

Address:Bangalore, Karnataka

TO,

THE MANAGER
CREDIT CARD DEPT.

SUB: CANCELLATION OF CREDIT CARD.
OR
REVERSAL OF ANNUL FEE.

RESPECTED SIR,

I am having credit card of your bank Master Card [protected] I request to cancel the annul fee or cancel my credit card.
Thank you,
LakshmipRasanna B...
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N
NEC
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card cancellation and low Cibil score

Address:Chennai, Tamil Nadu

My credit card ending with #7677 was cancelled without informing in Dec 2013.

The bank had charged a Rs.500 over limit charge on my previous card which i had stopped using from July 2012 since it was expired and the bank had sent me a new card to use.

Since i dint understand the details as soon as i started getting the reminders about a payment on the expired card, i called in to the bank and i was told i could...
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Address:Pune, Maharashtra

Hi, I have taken Standard Chartered credit card number ''[protected]". I have made payment of all my dues on[protected] and raised request for closuer of my credit card. I have been informed that my request has been send for closure after that i left out of country. Despite of card closure I recieved card statement with renewal charge. I immediately called customer care and get confirmation of bolcking of my card. After 2 years...
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M
MAHINDER PAL SINGARI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double claim lodged in my stan cha credit card ending with 3136

Address:New Delhi, Delhi

Dear we have been complaining for last 6 or 7 months regarding the double claim lodged in my stan cha credit card ending with 3136. Also raised over 6-7 complaint Nos in vain without getting any solution in addition complaint form has been faxed 4 times to designated FAX No. All Nodal office/ principle officer/card.services etc. Has been mail and hard copies of every communication and complaint form sent. Till date no action has been taken...
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C
chsurendra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg Credit Card dues cleared & CIBIL rating

Hi, As i was the member of standard charted credit card earlier & details of card is [protected]. I have raised a complaint for multiple times on extra charges, which has been debited in my account but there is no response from the bank. So, i didn't pay the credit card bill till i get a reply. At last, we made a settlement of that card & has been told that my rating in the cibil will not be effected. So, i made the settlement...
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Srinivas Raavi
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even Though request for credit card cancellation long back Banker is sending the Bill with annual fee with interest

Address:Bangalore, Karnataka

I took a Standard Chartered credit card one year back and at the time of issuing the card it was told that for first year there is no annual fees and from second year onwards there will be annual fees if I wanted to continue. After using the card for 2 months I wanted to cancel the card and informed the same to the customer care. After one year I received a bill showing the annual fee amount, so immediately I called the customer care and...
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natureloverankit
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error made on tds and service tax no on Challans

Address:Gurgaon, Haryana

Dear Sir,

I am CA. Ankit Bansal, working as Manager (Accounts) in Torishima Pumps (India) Pvt Ltd (TPIPL), a Private Limited Co. We are
maintaining our current account with Standard Chartered Bank, DLF Gurgaon Branch since incorporation of our
company. Our major banking functions are done through Standard Chartered only.
We have been depositing challans
regarding statutory payments through Standard...
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Sushila Trivedi
from Sirur, Maharashtra
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Not received pin number of credit card no - 4541982333549654

Address:Mumbai City, Maharashtra

Respected Sir, /Madam,

I the Credit Card Holder -Mrs. Sushila H. Trivedi of your Bank - M/s. Standard Chartered Bank (Manhattan), would like to bring to your Kind Attention that, I have not received the PIN Number of the said Card alongwith the Card.
So, Please be kind enough to provide us the New PIN Number of the Card No. - [protected]
Hoping that you will do the needfeull at your earliest.
br...
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sonu4nikk
from Pune, Maharashtra
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False charges

Address:Pune, Maharashtra

Dear customer service team CARD NO - [protected] Now this the height of worst customer service experience. Since last one year there hasn't been a single month that I haven't been disappointed with you guys. Every month I found some discrepancy in the credit card statement. Last month also your bill included the late payment fee of Rs 500, however I made the payment before due date(31st Dec'13), Once I mailed...
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soumitra.kabiraj
from Mumbai, Maharashtra
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Regarding unnecessarily charge of my credit card.

Address:Kolkata, West Bengal

Dear Sir, I, Soumitra Kabiraj, have sent you a written application regarding the termination of card, But one of your representative have assured me for continue to believe on Standard Chartered Bank. Though I have not activated the Credit card, I have received a message that my outstanding dues with your bank is Rs.1122/-. But why should I pay this amount, as i have requested you to terminate my card. But I have been trapped...
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santoshkshetty
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disbursement of Loan without consent.

Address:Pune, Maharashtra

Name : Santosh Shetty Phone :[protected] I have Applied For a Personal Loan in Standard Chartered Bank. The Sales Executive Mr. Suraj and his colleague Mr. Dilip Kumar Pandit, after confirming From Mr. Pravin Singh, has assured me that the loan will be processed on following terms, Loan Amount - 500000/-, Rate of Interest - 14.5%, Processing Fees - 1%, Tenure - 48 Months. But after taking all documents and post dated cheques from me,...
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p.v.saseendran
from Patiala, Punjab
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difficulty in settling payment reg.

Address:Coimbatore, Tamil Nadu

Dear sir, My credit card no [protected] I am facing regular complaint on settling payment to scb . the problem is if I am doing some purchase and settling payment through online ok . where as if the payment is in EMI style ie instabuy account then i will be in trouble . I use to pay through online without delay every month. I am not paying any part amount or minimum amount whatever total amount just settling it finished . Now...
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