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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 46

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K
kaushik makwana
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong interest calculated and charged

Address:Surat, Gujarat

I am holding a standard chartered bank inner circle platinum credit card with /removed/ this no. and I had taken a loan against credit card and as per my convenience and also by bank latter loan interest rate is 1.6% per month but they charged to me more . I had sent many mail to on card, [protected]@scb.com and also on head.[protected]@scb.com but they reply me that only my loan detail and condition not try to look into the matter.

And...
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Akash Deep Chaudhary
from Kapurthala, Punjab
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Credit card issue with wrong information

Address:Chandigarh, Chandigarh

This is regarding Standard Chartered Credit Card which was issued to me on many wrong commitments.Exectuive from local DSA located in Manimajra, Chandigarh.Agent when fill my form, promise that sir i[censored] apply Card u'll get life time free card without Annual & joining fee + no extra transaction charges on any transaction, but u need to spend for 5000/- in 1st month.As I recvd Card I fullfill terms.I was shocked when I received my...
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G
goldashim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of Redemption Items

Address:Gautam Buddh Nagar, Uttar Pradesh

This complaint is regarding 1). Non reciept of redemption item which are NOT recieved from last three months 2). Non reciept of titanium card from last two months but bank is not taking effective measures to solve the complaint. Kindly go through following for understanding the history of communication between customer and bank/customer care for above matter ===>FIRST COMPLAINT 02/09/2013 : ===>Customer Expectation :- ...
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V
Venu M Gowru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for my Standard Chartered cancelled credit card NOC letter.

Address:Hyderabad, Andhra Pradesh

Need help. Since 4 days I am requesting NOC letter on my cancelled Standard Chartered credit card, but not getting any reply & responce from Standard chartered bank. When I call Standard chartered bank customer care they're tellling they don't have my cancelled credit card details & will take some time for giving responce without any acknowledgement / reference number for my request call. Please let me know is there...
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Y
yrj18
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of services to a preferred bank account holder

Address:Hyderabad, Andhra Pradesh

there is very poor service by standard charterd bank

as what ever its executive promised they failed to do so

no proper response in bank branch

no proper information given by customer care

since last six months i am faceing a horrible situation

i strongly request you to take necessary action .

Prakash...
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R
rohitchanana
from Hyderabad, Telangana
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Switch Fee for Interest Rate Reduction (margin %age) - Home Loan

Address:Bangalore, Karnataka

SCB charges a switch fee for reducing the interest rate, this would be about .25% of the outstanding loan amount. The burden of interest itself is so huge at times that making a payment of switch fee does not seem to make sense. The bank needs to work with the customers thus enabling them to continue paying the EMI despite the inflation and market scenario. Case in point - the margin %age when I signed up was too high, and over period...
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Address:Chennai, Tamil Nadu

I want to transfer my loan out of SCB to State Bank of Mysore. State Bank is requesting for either attested copies of the originals or a orignal verification appointment for their legal team. SCB is refusing both and is instead issuing plain copies of the originals. I dont think any bank is going to approve large loans based on just plain copies. I believe a original verification is an idustry norm and disappointed that SCB is unfairly refusing...
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A
ayanb015
from Pudur, Tamil Nadu
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Not providing

Address:New Delhi, Delhi

I have made settlement for my credit card and payed all the amount as per the letter provided by bank. After that I am repeatedly following up for no dues letter but they are not providing the same. I do have all the mail communication and settelment letter with me. Name Ayan Bhattacharya Standard chartered bank manhattan platinium credit card....
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writeto_venkatesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized transaction in my credit Card

Address:Bangalore, Karnataka

I saw a dispute online transaction in my standard charted credit card ending 9082. I have not done any purchase in the online website WWW.ATU.DE WEIDEN but standard charted bank is quoting that transaction was done by me without proper evidence. I need the bank to provide proper details like invoice, etc, to prove that I have done the transaction. Amount was around 14k, which was huge. Please let me know how to solve the issue....
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U
umakanta12
from Delhi, Delhi
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I have some wrong billing on credit card no 4541982333202536

Address:Mumbai City, Maharashtra

I have been Using the Standard chartered Credit card of the number given above since last three years.Before One and half year in the month of June-12, some wrong amount was debited on my statement. I have complained regarding that wrong amount through mail and through customer care number also. But the same problem was not ressolved and caried forward to subsequent month by accumulated with intrest and penality. My above card is expired...
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N
nmehta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Back for the transaction is not given.

Address:Ahmedabad, Gujarat

Hello, My Name is Nitin, I am using one Standard Chartered Super Value Titanium Credit Card, As per offer available on my card, I did some transaction for electricity bill payment ( Torrent Power - Ahmadabad ), But there is no cash back given for the transactions. I did two transaction and both time there is not cash back given by the Credit card company. I tried to contact customer Care also, but not able connect with them. Please...
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A
avinash.cc
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

standard chartered credit card application is rejected without any reason

I frequently receive promotional emails & phone calls from standard chartered bank for applying for a credit card. I normally ignore but this time opted to apply for this. To avoid any fraud, I choose to apply online (#CCHR539A3V) on[protected]. I checked the status after 4-5 days, it says they can not offer me card at this time. I wrote them multiple emails asking for reason - all I am getting as response is - I did not meet certain...
+1 photos
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K
kashyap013
from Ahmedabad, Gujarat
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Worst Customer Care Service and false promises to maintain customer

Address:Ahmedabad, Gujarat

I have redeemed my rewards points of my slandered chartered bank credit card, on 22nd Oct, and cancel my order within 5 minutes, then in my points summary is written that your order is being canceled and points is re credited. But in actual it not credited on the same time have called on customer care and have to told my story 3 times to 3 different people then they told me you will be get credit within 48 hrs but after 7 working days I have...
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A
Abhinav Karmakar
from Bengaluru, Karnataka
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COMPLAINT: OVERLIMIT CHARGE NOT REVERTED. I WILL NOT PAY THE BILL

COMPLAINT: OVERLIMIT CHARGE NOT REVERTED. I WILL NOT PAY THE BILL

Hi Standard Chartered credit cards,

Just now I saw my bill for October. And I found that even after my multiple emails to standard chartered (attached below), you have not reverted the over limit charge Rs 561.80.

I WILL NOT MY CREDIT CARD BILL UNLESS YOU REVERT THE OVER LIMIT CHARGE.

I am a regular user of standard...
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A
arijit.chakraborty
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NRE account opening - misinformation and unprofessionalism by the NRI banking team

Address:Kolkata, West Bengal

Dear Sir/Madam, My wife, Ms. Priyanka Roy holds a salary account with Standard Chartered (SC). She was being told by Mr. Kishore Vijayakumar that there would be zero balance NRE/NRO account in case she opens an account with me and this would be based on her salary account. This was the sole reason my wife opened a salary account with SC. It was also being emphasised that once the privilege of "zero balance" is given the same...
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I
insta_buy
from Bengaluru, Karnataka
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Illegal extortion of money

Address:Bangalore, Karnataka

Guys please help me i am fed up of transfering money to these people... I was asked to pay 4000 for the card enhancement package eventhough i have not asked nor opted it. No one in this regard had made any kind of communication whether i want card enhancement package. I only had got a call from customer care for card renewal which i agreed since i was happy with the first year journey with this bank.Let me make it clear here nobody spoke...
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gourav samanta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cloudy Company policies

Address:Kolkata, West Bengal

Hi team, I am GOURAV SAMANTA and have been the owner for the S&C credit card ****-****-****-7485 for over 2 years now. However recently I find difficult to keep faith on your organization and I am not at all happy using your services and benefits. Last month, I failed to pay my dues within the due date, due to my slight negligence about not having checked the spam folder. I am not a computer expert and I do not know what content you...
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S
subhankar16
from Kolkata, West Bengal
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Issue regarding credit card account 9356505112538219

Address:Kolkata, West Bengal

I had a purchase using my credit card (Number [protected]) and opted for a 9 months EMI option. For the first month, the due amount for first installment appeared in my statement of the same account (of the credit card) and I made the payment. But, suddenly, from the second month, one more account([protected]) was tagged to my card for the EMI payment which was showing my EMI details. As usual, I made my payment for my account...
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laxman12345
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEED DAMAGED ITEMS MONEY FROM SPEEDEX RELOCATIONS INDIA MOVER & PACKERS

Address:Pune, Maharashtra

I HAVE SHIFTED MY HOUSEHOLD ITEMS FROM PUNE TO JAMNAGAR BY SPEEDEX RELOCATIONS INDIA( PACKERS & MOVERS )PUNE (SERVICE TAX NO- BKUPK9712QSD001) IN THE MONTH OF JULY-2013. MAJOR ITEMS ARE DAMAGED. I HAVE ALSO MAILED MANY TIMES BUT NO POSITIVE RESPONSE (CONTACTD TO Mr.Satish Kumar Jangra CELL NO- [protected], [protected], ADDRES- Om Sai Building, 13/1, Morya Park, William Nagar, Pimple Gurav, Pune-411 027. (PUNE) AND MR. RAVIDRA (HYDERABAD))...
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R@jneesh
from Mumbai, Maharashtra
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Unwarranted charges and refusal to redeem credit points

Dear Sir/Madam, This is with regard to my credit card no.[protected]. In the month of July my transaction value was 61, 329.29 and around 25th or 26th Standard Chartered executive from EMI section contacted me for using EMI option for six months. She told me in case I wish to make early payment there will not be preclosure charges and interest will be levied only for the period o[censored]se. I opted for this option. The bill got generated...
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