| Address: Mumbai City, Maharashtra |
My name is sudesh kotian and I m holding a lap account no :[protected]. My tenure is for 10 years and I have already completed more than 5 years with your bank . I have been a regular payer of all my emi of rs 94911. Scb did not deposit my October 2013 emi cheque of rs 94911, in fact I had callled to ask why it is not debited, they said no it's fone so i left it, u can check my bank account had enough funds for emi . But on 29/11/13 SIPRA from scb called me from [protected], this is her direct number and she callled my wife and started arguing with her, my wife gave her my number and than I spoke to her, I explained her what happpend and told her it was mistake from your end and for this I want a email letter from your side stating the reason of why my emi did not clear on this day .she clearly told me that we did not deposit the cheque coz there was some alteration in the cheque, I told her u are contacting me after 45 days, in the mean time my Nov 2013 emi also got cleared . So she promised me that she will email me the letter stating the reason of emi not greeting cleared . She told me first u give dd of 94911, and than she will mail immediately, I prepared the dd in a couple of hours and she got it colllected, today on 2/12/13 my wife callled her to ask about the email, she told my wife no she can't give this letter, I felt sooo cheated by sipra, since morning I callled her 20 times she is not picking up my callls, I m reallly upset on this behaviour from scb employees SHIPRA ([protected]) . Because of this I will be changing my lap account to some other bank soon . Want u to take some strict action against shipra, waiting for ur reply and a email from ur side, my email id is [protected]@Yahoo.com
Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.
Regards,
Standard Chartered India