Standard Chartered Bank Complaints & Reviews

I am Standard Charted Bank credit card customer and in March 2013 paid the due amount on time and to my surprise in June I got the bill which came along with late payment fees and interest added. I sent mail to customer care but did not get proper and adequate response. After numerous efforts to resolve this issue, in one call I was told that this is due to non-payment of April bill which I did not receive.He told me that, Yes,...

Hi,

This is Murthy a holder of Standard Chartered Platinum credit card. I count not pay even the minimum amount balance for 2 months, but due to that the card is deactivated without my concent and more over the minimum amount payment options is cancelled. I can see that the interest and the late payment charges are added every month even after me paying it before the due date and also along with that the mails says that the...

Hi, I already have an existing personal loan.The loan number is 49756346. I have been getting calls from SC customer care saying that am eligible for top-up. It has been more than 2 weeks since I applied for top-up. I have not got the top-up loan yet. I applied for medical and personal reasons. I'm in urgent need of money for medical treatment. If you are not able to process the loan. Kindly reject and send the documents back to...

This is regarding the over due messages which I am receiving for my credit card [protected] for which the card was lost & is already blocked last year. (Ticket No[protected] I had called the customer care and they assured me that I shouldn't be bothered and no further messages should be sent to me.As per the last message sent on my mobile on 12th June 2014, the payment overdue shows as Rs 2290.14. I am not sure what this...

I am Standard Charted Bank credit card customer and in March 2013 paid the due amount on time and to my surprise in June I got the bill which came along with late payment fees and interest added. I sent mail to customer care but did not get proper and adequate response. After numerous efforts to resolve this issue, in one call I was told that this is due to non-payment of April bill which I did not receive.He told me that, Yes, there was...

I P.Bala kesava reddy holding standard charted credit card no 4622 **** **** 8632. From the day begin i get my credit card i dint receive any kind of alerts or any other information regarding my credit card. i am not getting any alerts for the transactions, and for the first time i did not get the monthly statement through mail or sms. i sent a request mail for the SCB to register my mobile no, but i did not receive any response. such a worst...

I have taken a personal loan with standard bank by May 2012. The tenure is for 5 years. I was told to sign in the agreement after getting the loan approval. But there were few things wrong than I committed. So the representative had to correct them in font of me and got extra signs for corrections. When I get the agreement copy after loan amount was disbursed, I was shocked. Since they got the sign for corrections, they changed few other...

Hello, I have a savings account in Sansad Marg branch New Delhi since 2006. (A/c No. [protected]) Today I noticed that my account is being debited by Rs.561 every month since October 2013. My original balance was Rs 6700 which now stands at Rs 2300. I called up the customer care and they informed me that I have a Preferred Banking account where I need to maintain a minimum balance of Rs.200, 000. If I don't do that, a penalty...

I had lost my Standard Chartered credit card [protected] in Shanghai while I was on my business trip in Shanghai on April 25th 2014. There was a fraudulent transaction for Rs.161490.58 (equivalent of 15, 800 Chinese RMB) by a unknown merchant “DONG MING YANG GONG”. I immediately unauthorized the transaction by sending "2" to [protected] as instructed by the bank and blocked the card. In spite of doing this, the bank didn’t...

Dear Sir/Madam, I have recently applied for new Credit Card (Super Value Titanium) and have received the same. Credit Card number is [protected]. But i have not received 4 digit PIN due to which i am unable to do any transactions. Even i couldn't make a call to Customer care without PIN. Request you to please issue me a PIN or else let me know if I can generate it online. My email id: sandeep.[protected]@genpact.com My Cell...

Dear Sir,
I had a Credit Card from Standard Chartered Bank with account number [protected] with DATE OPENED/DISBURSED[protected] and DATE CLOSED[protected] and DATE OF LAST PAYMENT[protected]. Inspite of repeated reminders from me and raising many CIBIL disputes even after two years it is still reflecting in the CIR report I took. Below are my details. Control Numbers: DATE:[protected] TIME:22:14:23 CN:711, 424, 025, DATE:[protected]...

The Credit card team cunningly involved and enrolled me for Standard chartered credit card, even after my rejection. When i received the card, i read the literature, which said the card will be activated after first transaction. I immediately destroyed and cut it in to four pieces and discarded to avoid any transactions. Now since few months, i have been getting SMS regarding overdue amt on the card. I have made official compliant to...

Hi, I was staying at Bangalore and was the Standard chartered Manhattan card(ending with 8686) from past 2 years. There was also a card account associated to my parental and self insurance EMI that I have bought thru this bank.I have been paying thru online using standard chartered website for both credit card and the regular EMIs.During July 2013, they have reissues the credit card by introducing new PIN and they have sent the new card to...

Dear Sir, I have applied for a new Credit Card in Standard Chartered Bank and submitted my documents on 11.04.2014. Application reference number #CC17NSS88S, mail attached. Following are the phone numbers on which i was contacted for new credit card: +91-[protected],[protected], 30498962, 43563729, 30498964. Since, i have submitted my documents on 11.04.2014, i am regularly following up for the status but getting no response. Kindly...

I got a SC credit card with my SC Salary Account. I decided to use it for a Cash Back offer with Flipkart in October 2013. I successfully placed my order and the order was delivered. After one month as per the terms of the cash back i was expecting to receive the cash back but same was not credited to my CC account. It was credited after launching complaint with the bank. When i tried to use that cash back i was informed that my card...

A charge was initiated on my card on 19th March 2014. This charge was created without notice and hence complaint was made to Standard chartered to stop the payment as this was illegal. Despite assurance and repeated follow ups with the customer service, head customer service, Nodal officers and Principal Nodal officer. The bank has failed to respond on why was the payment honored despite instructions / advise of the illegal nature. I would...

Hi, I had applied my credit card EMI-Instabuys Classic (Kuch Bhi On EMI) on 29th August'13 and EMI option started from Sept'2013-Rs.6446.88/- per month. Ms. Sushmita was the employee from standard charterd-[protected] who helped me to apply for EMI on credit card. As discussed with her below EMI has been decided: 37200 amount going in EMI for SCB credit card. After 3 months successful payment, i have applied for Pre-Closure...

i Tapan M Sheth having credit card holder for standard charter bank my card no is [protected]. but last month in my card some payment was deducted at rs 7921 that transaction reference no was [protected]. but i was not given any payment for my side i try to contact standard chartered bank but no one responses properly....

Hi, I had opted for Standard chartered bank credit card. After the usage I had not been receiving any statements, so i stopped using it after a few months. Finally i followed up and got the statements, the bank agreed to waive the late fee charges if i made an immediate payment, i did that. But now again they are calling me up and asking to make the late fee payments. they are harassing me for no reason. the services of the bank are really...

I had dropped cheque for rs. 16917/- in the drop box located in south city ii gurgaon haryana on 19.4.2014 generaly all my payments are deposited weel in advance as is clear from what i am writing to you here as well. Upon followup with the customer care on 25.4.2014 to cross cheque whether my cheque has been received becuae by then the cheque was not cleared from my account. Upon check with the records of the drop box location i came to...