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Star Health And Allied Insurance Complaints & Reviews

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Updated: Dec 8, 2025
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121
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Star Health And Allied Insurance reviews & complaints page 22

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T
Tijo.Joseph
from Bangalore, Karnataka
Feb 10, 2017
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Policy not generated

Address: Bangalore, Karnataka, 560029

I have taken Star Health & Allied Insurance's MediClassic Policy (Individual) Insurance Policy on 22 - Dec - 2016 through online. Even after making so many calls they have send details of Medical test and its conducted on 10-Jan-2016. I have waited for all most 20 days to get a feedback from Star Health and on 1-Feb-2017 have raised a complaint (CR[protected]) with Star Heath regarding the policy. Even though i call them from 1-Feb to 10-Feb,...
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ShrinivasBhat
from Bengaluru, Karnataka
Feb 8, 2017
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Denial of a claim for a shoulder surgery stating that it is per-existing and they cant ascertain the fact

Address: 560038
Website: starhealth.in

Dear Sir/Madam,
Star insurance Insurance policy P/141211/01/2017/010080 of 15L . They have declined my cashless claim for a shoulder surgery by stating that it was preexisting. I had a severe fall from a cycle on jan22 2017 and immediately shown the doctor next day and after the MRI scan was advised a arthroscopic shoulder surgery which has been declined by the insurance company. Their argument is not convincing and I feel cheated...
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V
varsha21
from Pune, Maharashtra
Jan 30, 2017
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Not replying after purchase of policy

I had purchased star health family optima plan in the month of november but in between the process after medical diagnosis, I disapproved policy and sent mail to starhealth to discontinue it but now they are not entertaining my calls and not even replying to me.
Person who was looking after my policy and used to call me many times a day, now not responding to it.
This seems like fraudulent activity on their side....
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S
Suresh Kumar Vemparala
from Chennai, Tamil Nadu
Jan 23, 2017
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Star health insurance claim is rejected after submission of all the original documents

Address: Chennai, Tamil Nadu, 600040
Website: www.starhealth.in

I have submitted the original documents including x-Ray, Malaria Test Strip to Star health in September month
Query was raised by star health and requested the Complete Indoor case papers and Duration of the disease
Query raised documents was sent to Star health(Indira Nagaer Branch, Bangalore through DTDC courier) on September-26th-2016
Courier was received by Star health Insurance Indira Nagar branch, bangalore on 28th-September-2016br...
+1 photos
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V
vysonom
from Delhi, Delhi
Jan 20, 2017
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Required Justice in case of Rejection of Claim for Policy no : P/700002/01/2016/030461

Address: Thane, Maharashtra, 401105

With reference to above mentioned policy, I would like to inform you that we do not had any per-existing disease at the inception of the policy on 20/10/2015 and almost one year has been passed since opting the policy. Now My wife Nishita Vyas got severe pain in her stomach on 9th Oct, 2016 late night after which we had rushed to Dr Madhavi Goel (Padmavati Maternity, Bhayander East, Thane) where she had given injection for pain relief and...
+13 photos
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Loganathan Bharathi Chellappan
from Chennai, Tamil Nadu
Jan 19, 2017
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Not providing cashless hospitalation after 30 days waiting period

Address: Chennai, Tamil Nadu, 602024
Website: stat health insurance

Hi Team,

My sister admitted in hospital for loose motion on 17th Jan 2017 and claim registered with 0380317 but it has been rejected and stating that 30 days waiting period but i took policy on Dec 12th 2016. Please find the policy number and patient name
Policy no: P/700002/01/2017/059486
patient name: Poornima S

i have 3 emails before my sister got admitted in hospital and star health confirmed...
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Shruti101
from Noida, Uttar Pradesh
Jan 18, 2017
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Incapability to handle sensitive issues

Address: Ghaziabad, Uttar Pradesh, 201010
Website: www.starhealth.in

Yesterday, my brother in law had an heartattack so he was admitted to the nearest hospital .My sister(his wife ) had him insured through corporate policy.Even after providing all relevant docs, the tpa are asking irrelevant questions as why angiogram was done instead of other treatments which was but obvious done after doctors suggestion since ECG showed ST Depression.They need to understand the delicate sitution of the patient and the family...
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S
SSAutomation
from Pune, Maharashtra
Dec 27, 2016
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Lazy Staff NOT taking serious about policy delivery

Address: Pune, Maharashtra, 411013

Hi,

Since last 5 years we are taking policies of our employees. We changed the sales persons 3 times for quick service issue.
This time we are dealing the task through Mr. Rajendra Badgujar ([protected]) who is working under code of his wife.

We have given a request on 25th Nov16 & after many calls reminders he NOT given us policy on 23rd Dec16 which we require as per our customer's (Siemens) requirement....
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R
raj neelam
from Dehra Dun, Uttarakhand
Dec 27, 2016
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Health policy consent letter haab1593

Address: Dehradun, Uttarakhand, 248001
Website: customer complaint

Hi, i start processing health policy for star health through easy policy,
2nd of november medical done,
Medical report received 2oth of november, too late,
As per report star health not agree for insurance,
I ask for return of money on 29th of november,
Till date money not received???[27th of december
It is almost two month of money deposit to star health, ]...
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6
69 mohit
from Jaipur, Rajasthan
Dec 14, 2016
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Unethical behaviour

Address: 302004

Dear sir,
My name is ashok verma, 3/chaa/ 31 jawahar nagar jaipur. I am a customer of star health and allied insurance company ltd. My mediclame policy no p/221100/01/2016/002651. My mediclame no 0128205/21/july/2016 or 0298763 / 10/nov/2016 not setteled by insurance company, insurance company. I have hold star health and allied insurance company ltd mediclame policy last 7 years, please help me, my phone no is [protected] jaipur rajasthan....
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R
Rajes1
Dec 11, 2016
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Resolved

Address: Kolkata, West Bengal, 700028
Website: www.starhealth.in/claims

I brought Red-Carpet Start Health Insurance online for my parents-in-laws on7th Jan'16. My father-in-law had an accident at our house and later he had admitted at Nursing Home and Shoulder has been operated on 22nd of July. We have submitted all the necessary document at local Star Insurance office. But till today we did not find any progress on the claim reimbursement process. Always from customer care, they are saying they need some more time.

Policy Details:
Policy No. : P/700002/01/2016/044749
Customer ID No. :[protected]
Intimation Number: CLI/2017/700002/0129139
Dec 31, 2016
Complaint marked as Resolved 
Resolved.
Star Health And Allied Insurance customer support has been notified about the posted complaint.
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    S
    shashu230
    from Nalgonda, Telangana
    Dec 10, 2016
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    CLI/2017/131128/ 0270314.Claim amount rs 165943-00 rejected

    Address: Chennai, Tamil Nadu, 600034
    Website: www.starhealth.in

    I had policies with insurance portability since 2007 to 2017 i.e till now.My wife under went uterus removal surgery in the month October 2016 in Hyderabad.The claim amount is Rs[protected].star health rejected claim due to not informed in the year 2014, when i came back to star health from new India assurance . by this silly reason they rejected my claim.star health could not considered my insurance with portability i.e last 9 years.this bitter...
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    H
    hemantppt
    Dec 1, 2016
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    Settling mediclaim # 0160644

    Address: 411027
    Website: www.starhealth.in

    Even undergoing medical treatment under star healths "network hospital", and submitting all relevant documents for claim in originals, i am being asked various one and the other document under "different names" makes no sense.

    This is potentially delaying the claim settlement and inviting frustration.

    This claim is open over 4 months and no response on time.

    Kindly help getting appropriate actions...
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    V
    vilwadriraju
    from Mumbai, Maharashtra
    Nov 24, 2016
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    Medical insurance

    Address: Mumbai City, Maharashtra

    I am a customer of star health insurance. My last policy expired on 15th nov 2016.
    Nobody informed me that it was due for renewal. The insurance company did not send me any renewal notice. And their agent also slept over it. I have never had to use their facility ever since i bought their policy some six-seven years before.
    Nevertheless as i believe in insurance and i happen to remember that this was due for renewal, i went...
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    ulka s garud
    from Mumbai, Maharashtra
    Nov 5, 2016
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    Claim no0155879 for mrs ulka garud

    Address: Thane, Maharashtra, 421202
    Website: www.starhealth.in

    My claim no 0155879 is pending for 3 month now. we have submitted all case papers at dombivali(e)star office pl.let me know why said claim
    is not settled? pl. inform to my agent Mr.DD DESHPANDE DOMBIVALI(E) and explained him your requirements
    brief history
    i have gone through angioplasty, surgery in the jupiter hospital-thane on 28th july2016. i have got two medical insurance policies namely
    new india assurance...
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    R
    Rajeev Bhargava
    from Delhi, Delhi
    Nov 2, 2016
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    Biggest fraud of Insurance companies

    Address: 110070

    On or about 28th March 2016 we received a call on land line to pay and renew the policy due in few days . On enquiry we were advised that above mediclaim policy number in the name of Aakanksha Bhargava exist. We asked for the details and surprised to see the details. To the best of our memory we requested for householder policy as my daughter got married and wanted to insure her new house.
    We requested for copy of the mediclaim application...
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    J
    jittujain
    from Bhopal, Madhya Pradesh
    Oct 25, 2016
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    Payment deducted without permission

    Address: Thane, Maharashtra, 400615
    Website: www.starhealth.in

    Dear
    My self jitendra jain from thane. I have received call from your department regarding switch my icici lombard policy. They insist to me that they are given many featured instead of icici lombard policy. On there request i planned to switch my policy to star health. After that your department concern executive force me to paid immediate and they send me policy switching form. And they were take my credit card no. With expiry date....
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    M
    mndey
    from Noida, Uttar Pradesh
    Oct 17, 2016
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    Not response of reimbursement

    Address: Ghaziabad, Uttar Pradesh, 201010

    Sir mera customer id no.4904706/1 hay. Mera baby aaush nath dey ka cashless plan pahle aaplogo ne reject kar diya or phir rembursment ke liye jab maine apply kiya tou aaj tak mejhe koi document nagi mila hay. Mujhe saari document submit kiye aaj 7 month ho chuk ahay lekin compony se mujhe koi letter nahi aaya hay. Mere liye toy yeh useless plan hay or main kisi koi suggest bhi nahi karoonga ki koi star health ki police le....
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    1
    123nanhu
    from Mumbai, Maharashtra
    Oct 13, 2016
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    Health issues

    Few months ago I was suffering from coronary heart disease. My doctor said that I have to undergo heart surgery, but I was worried about medical bills & hospitalization charges. A relative of mine suggested for Star Health Insurance and I contacted them. I got myself insured and undergone the surgery. Very happy with the service of Star Health Insurance.
    Feel free to contact on this no[protected]/[protected] and solve your problem...
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    S
    sunilm54
    Oct 1, 2016
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    My claim no.0175084

    Dear sir,
    . I submitted my mediclaim at your Moradabad office on 06/09/2016 but despite my repeated conversations they are not responding properly.
    Talking on your toll free number i have come to know that documents are not sent to Chennai office yet.Several times i tried to contact your Moradabad office on their landline number and mobile number both but they don't pick up the phone and the chennai office responds that they...
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