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Star Health And Allied Insurance Complaints & Reviews

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Updated: Mar 16, 2026
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Star Health And Allied Insurance reviews & complaints page 22

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B
buyeraditya
from Mumbai, Maharashtra
Apr 5, 2017
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Inappropriate sanctioning amount against claim

Address: Mumbai City, Maharashtra, 400072
Website: www.starhealth.in

Claim no 0000074,

No propotional cost was informed to patient even after submitting an estimated cost of operation.

Implant cost should be 100% reimbursed.
Inaopropriate additional propotional cost
INR 7962/- to be sanctioned.

is imposed to patient on below headers -

Professional charges - 8229/- ( why room tariff should affect the proff.charges, it should at max...
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N
Nas1973
from Kodungallur, Kerala
Apr 4, 2017
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MRI scan film

Address: Thrissur, Kerala, 680501

I was admitted in hospital for three days for back pain, and requested cashless which is approved, execp MRI scan which we have to claim separately. Normally we have to give stamped report and invoice of payment. But the stupidity they need MRI film too.. For what they need. I didn't understand. This supposed to be with the patient for their future investigations. Please don't elaborate the subjects and irritate people. Already your representative...
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S
sraghvi
from Khammam, Telangana
Mar 20, 2017
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Cheated by start health and their employee mr. e. suresh

Address: Hyderabad, Andhra Pradesh, 500051
Website: www.starhealth.in

I am paying health insurance policy to My father from last three years Plus, and wanted to cataract operation to my father claim No. 0338180 policy no.009337.

I was told by their agent and policy also they pay 50 % of the amount, when the time of operation i contacted and submit the cash less, they said due to rains in Chennai could not do, however can apply later, but it was rejected saying now they only give 20 K . I spent...
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A
ajayso
from Mumbai, Maharashtra
Mar 16, 2017
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Claim number - 0234021

Address: Mumbai City, Maharashtra, 400006
Website: starhealth.in

This is in regard with Star Health Senior Citizen Policy for my mother, insured amount is 2 Lakh. I had submitted the claim request on Oct 2017 (billed amount 4.4 lakhs). With multiple round of documentation ask from the claims department zonal office Mumbai.
After 5 months of running around and follow up, I have been told the approved amount is a mere 22.7% coming up to 1 Lakh. I have asked for details on how the claims department...
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C
Chetan Singal
from Kanpur, Uttar Pradesh
Feb 23, 2017
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Amount not refunded

Address: Agra, Uttar Pradesh, 125053
Website: www.starhealth.in

I purchased star health insurance from policy bazaar. But there were some exclusions so I immediately cancelled the policy. The company told me that your amount will be refunded in 10-12 days. But even today no amount has been refunded. No they are saying that they have deposited the amount but no amount has been deposited. Dont buy policy from star health...
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Sanjay Das Gupta
from Bilaspur, Chhattisgarh
Feb 20, 2017
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Premium Paid But Policy Receipt Not Given By Office Staff

Address: Bilaspur, Chhattisgarh, 495001
Website: starhealth.in

महोदय,
मेरा नाम संजय दास गुप्ता है और मै बिलासपुर (छत्तीसगढ़) का निवासी हूँ
पिछले वर्ष जुलाई महीने में मेरी मुलाकात "श्री आशुतोष श्रीवास्तव जी" आपके स्टार हेल्थ इन्शुरन्स...
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V
venkatesan
from Chennai, Tamil Nadu
Feb 16, 2017
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Renewal POLICY Nov from t.nagar to Anna nagar branch

Address: 600118

I am c.manigandan taking mediclaim for father and mother policy in past 3yrs through agent in t.nagar branch every year my father renwed the policy directly but agent not support any problem not satisfied the agent now cousin working in annanagar br they have doing all services so this year i have transfer the policy change the agent in annanagar br. Give the letter and cheque in annanagar br pls give Nov and transfer the policy and renew...
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H
HEMANT GULYANI
from Bathinda, Punjab
Feb 17, 2017
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Refund of money in my a. C

Address: 160003
Website: Www. Consumer complaints. In

I yudisther kumar applied for new policy but got rejected. So I want my refund of money. Deposited checqe. No 3323460

Dated[protected]amt.25875..I will be very thankful to company if they refund my money back in my a. C as early as possible and let me know the reasons that why my policy has been rejected. And why money has no been Credited in my a. C till date. And how much more time it will take to give my money....
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T
Tijo.Joseph
from Bangalore, Karnataka
Feb 10, 2017
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Policy not generated

Address: Bangalore, Karnataka, 560029

I have taken Star Health & Allied Insurance's MediClassic Policy (Individual) Insurance Policy on 22 - Dec - 2016 through online. Even after making so many calls they have send details of Medical test and its conducted on 10-Jan-2016. I have waited for all most 20 days to get a feedback from Star Health and on 1-Feb-2017 have raised a complaint (CR[protected]) with Star Heath regarding the policy. Even though i call them from 1-Feb to 10-Feb,...
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S
ShrinivasBhat
from Bengaluru, Karnataka
Feb 8, 2017
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Denial of a claim for a shoulder surgery stating that it is per-existing and they cant ascertain the fact

Address: 560038
Website: starhealth.in

Dear Sir/Madam,
Star insurance Insurance policy P/141211/01/2017/010080 of 15L . They have declined my cashless claim for a shoulder surgery by stating that it was preexisting. I had a severe fall from a cycle on jan22 2017 and immediately shown the doctor next day and after the MRI scan was advised a arthroscopic shoulder surgery which has been declined by the insurance company. Their argument is not convincing and I feel cheated...
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V
varsha21
from Pune, Maharashtra
Jan 30, 2017
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Not replying after purchase of policy

I had purchased star health family optima plan in the month of november but in between the process after medical diagnosis, I disapproved policy and sent mail to starhealth to discontinue it but now they are not entertaining my calls and not even replying to me.
Person who was looking after my policy and used to call me many times a day, now not responding to it.
This seems like fraudulent activity on their side....
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S
Suresh Kumar Vemparala
from Chennai, Tamil Nadu
Jan 23, 2017
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Star health insurance claim is rejected after submission of all the original documents

Address: Chennai, Tamil Nadu, 600040
Website: www.starhealth.in

I have submitted the original documents including x-Ray, Malaria Test Strip to Star health in September month
Query was raised by star health and requested the Complete Indoor case papers and Duration of the disease
Query raised documents was sent to Star health(Indira Nagaer Branch, Bangalore through DTDC courier) on September-26th-2016
Courier was received by Star health Insurance Indira Nagar branch, bangalore on 28th-September-2016br...
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V
vysonom
from Delhi, Delhi
Jan 20, 2017
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Required Justice in case of Rejection of Claim for Policy no : P/700002/01/2016/030461

Address: Thane, Maharashtra, 401105

With reference to above mentioned policy, I would like to inform you that we do not had any per-existing disease at the inception of the policy on 20/10/2015 and almost one year has been passed since opting the policy. Now My wife Nishita Vyas got severe pain in her stomach on 9th Oct, 2016 late night after which we had rushed to Dr Madhavi Goel (Padmavati Maternity, Bhayander East, Thane) where she had given injection for pain relief and...
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Loganathan Bharathi Chellappan
from Chennai, Tamil Nadu
Jan 19, 2017
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Not providing cashless hospitalation after 30 days waiting period

Address: Chennai, Tamil Nadu, 602024
Website: stat health insurance

Hi Team,

My sister admitted in hospital for loose motion on 17th Jan 2017 and claim registered with 0380317 but it has been rejected and stating that 30 days waiting period but i took policy on Dec 12th 2016. Please find the policy number and patient name
Policy no: P/700002/01/2017/059486
patient name: Poornima S

i have 3 emails before my sister got admitted in hospital and star health confirmed...
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S
Shruti101
from Noida, Uttar Pradesh
Jan 18, 2017
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Incapability to handle sensitive issues

Address: Ghaziabad, Uttar Pradesh, 201010
Website: www.starhealth.in

Yesterday, my brother in law had an heartattack so he was admitted to the nearest hospital .My sister(his wife ) had him insured through corporate policy.Even after providing all relevant docs, the tpa are asking irrelevant questions as why angiogram was done instead of other treatments which was but obvious done after doctors suggestion since ECG showed ST Depression.They need to understand the delicate sitution of the patient and the family...
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S
SSAutomation
from Pune, Maharashtra
Dec 27, 2016
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Lazy Staff NOT taking serious about policy delivery

Address: Pune, Maharashtra, 411013

Hi,

Since last 5 years we are taking policies of our employees. We changed the sales persons 3 times for quick service issue.
This time we are dealing the task through Mr. Rajendra Badgujar ([protected]) who is working under code of his wife.

We have given a request on 25th Nov16 & after many calls reminders he NOT given us policy on 23rd Dec16 which we require as per our customer's (Siemens) requirement....
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R
raj neelam
from Dehra Dun, Uttarakhand
Dec 27, 2016
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Health policy consent letter haab1593

Address: Dehradun, Uttarakhand, 248001
Website: customer complaint

Hi, i start processing health policy for star health through easy policy,
2nd of november medical done,
Medical report received 2oth of november, too late,
As per report star health not agree for insurance,
I ask for return of money on 29th of november,
Till date money not received???[27th of december
It is almost two month of money deposit to star health, ]...
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6
69 mohit
from Jaipur, Rajasthan
Dec 14, 2016
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Unethical behaviour

Address: 302004

Dear sir,
My name is ashok verma, 3/chaa/ 31 jawahar nagar jaipur. I am a customer of star health and allied insurance company ltd. My mediclame policy no p/221100/01/2016/002651. My mediclame no 0128205/21/july/2016 or 0298763 / 10/nov/2016 not setteled by insurance company, insurance company. I have hold star health and allied insurance company ltd mediclame policy last 7 years, please help me, my phone no is [protected] jaipur rajasthan....
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R
Rajes1
Dec 11, 2016
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Resolved

Address: Kolkata, West Bengal, 700028
Website: www.starhealth.in/claims

I brought Red-Carpet Start Health Insurance online for my parents-in-laws on7th Jan'16. My father-in-law had an accident at our house and later he had admitted at Nursing Home and Shoulder has been operated on 22nd of July. We have submitted all the necessary document at local Star Insurance office. But till today we did not find any progress on the claim reimbursement process. Always from customer care, they are saying they need some more time.

Policy Details:
Policy No. : P/700002/01/2016/044749
Customer ID No. :[protected]
Intimation Number: CLI/2017/700002/0129139
Dec 31, 2016
Complaint marked as Resolved 
Resolved.
Star Health And Allied Insurance customer support has been notified about the posted complaint.
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    S
    shashu230
    from Nalgonda, Telangana
    Dec 10, 2016
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    CLI/2017/131128/ 0270314.Claim amount rs 165943-00 rejected

    Address: Chennai, Tamil Nadu, 600034
    Website: www.starhealth.in

    I had policies with insurance portability since 2007 to 2017 i.e till now.My wife under went uterus removal surgery in the month October 2016 in Hyderabad.The claim amount is Rs[protected].star health rejected claim due to not informed in the year 2014, when i came back to star health from new India assurance . by this silly reason they rejected my claim.star health could not considered my insurance with portability i.e last 9 years.this bitter...
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