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Star Health And Allied Insurance Complaints & Reviews

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Updated: Dec 8, 2025
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Star Health And Allied Insurance reviews & complaints page 23

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H
Hrusikesha
from Bengaluru, Karnataka
Sep 21, 2016
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Accidental death benefit

Website: www.starhealth.in

When i tried renew the policy company's site took me to one notice and it was written that i should read it and if all particulars are found correct then i shall make online payment for policy .it was written on policy that 5 lakh accidental policy is included in the health policy.i made payment but, in policy paper there was no writing as to accidental insurance benefit.

customer id no[protected]...
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B
bijayakumar1983
from Cuttack, Odisha
Sep 19, 2016
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Star health insurance cashless claim deduction is not justified

Address: Cuttack, Odisha, 754004
Website: www.starhealth.in

​claim reference:-
​claim intimation no. - cli/2017/191212/0162564
Date of intimation[protected]
Policy-no/adv receipt no. P/191212/01/2016/003678
Network hospital - santi hospital, cuttack
Reason for admission - left proximal ureteric calculus with mild hydroureteronephrosis
Date of discharged[protected]

​health insurance reference:-​
Star health - family health...
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A
Azii
from Jaipur, Rajasthan
Sep 18, 2016
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Star health policy

Address: Mumbai City, Maharashtra

Hi,

I am really disappointed by investing under this cheap company. At the time of selling us this policy we were given false information. Post we bought their policy, we got to know from one of my family person who works at an hospital that this is a pathetic insurance company and 90 percent of the claims are rejected in their hospital when they are sent to Star company. We still continued with it for 2 years, thinking that...
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W
Wazzim
from Noida, Uttar Pradesh
Sep 16, 2016
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Health Insurance

Address: Kolkata, West Bengal, 700023
Website: www.starhealth.in

Dear Team,

I am a Health Insurance policy holder from your company since 2011 for my mother & father under the Family Optima plan however this year during renewal we had encountered serious issues due to family shifting and demise of my grandfather due to which I could not renew my policy during the stipulated time however I ensured that the policy gets renewed during the grace period. During the grace period I had tried to...
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S
Suganchand Agarwal
from Surat, Gujarat
Sep 1, 2016
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Complaint against Star Health Insurance company

Address: Chennai, Tamil Nadu, 412101
Website: retail.starhealth.in/landing/google/allpolicies/index.html?utm_source=google&utm_medium=cpc&

We have enrolled for star heath policy since last yrs and never used anytime never made any claim.
This year last month my mother was hospitalised and we had applied for medicliam but i was surprise by the behaviour given by Star health.
Our agent MR Jadhav who resides in pune told us he is not responsible for anything and we have to manage or self he has not eaten our money moreover calling at Chennai head office they block...
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N
Nadudabal
from Mumbai, Maharashtra
Aug 22, 2016
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Fraud is done my policy, policy cancel

Address: Azamgarh, Uttar Pradesh, 276122

Sir, i manoj kumar jaiswal, s/o ayudhaya prasad, post, chandpatti, dist, azamgarh. U. P. Mb. [protected], mujhe star health insurance ke naam se bol kar ke phone aaya tha, jisne ek baar rajat aur doosari baar manoj naam bataya tha, jinka phone no. [protected], [protected], ki aapko bonas milne wala hai aur aap 48000/- fourty eight thousand rupees star health insurance ke naam pe daal dijiye, aur main unke bahkawe me as gaya, ukth rshi ko maine...
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N
niyoma
from Bhubaneshwar, Odisha
Aug 21, 2016
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Claim rejected policy no p/151121/01/2016/003762

Address: Chennai, Tamil Nadu, 422003
Website: www.starhealth.in

Sir/ madam,
This is in reference to the above subject matter, i would like to inform you that we have mediclaim policy since 2011.
We have converted our existing mediclaim policy of national insurance company ltd last year based on your company advisor’s confirmation that all the existing benefits will be converted and continue in star health policy and no break will be considered.
Recently one of my family member...
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R
rosary
from Chennai, Tamil Nadu
Aug 13, 2016
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Customer id 4957653-1 and claim no 0159813

Address: Chennai, Tamil Nadu, 600 096

Dear sirs,

My customer id[protected] and pol no 057587. I had planned to be admitted in Fortis

Malar Hospital in Chennai to operate Carotid and Vertebral arteries. On 9th aug 2016

I became unconscious for one minute while I was in the church. Followed by

examinations and investigations at nearby Apollo Hospitals by Dr. Balakumar.S.

It was diagnosed as both the carotid...
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B
BinucNair
from Thiruvananthapuram, Kerala
Jun 30, 2016
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Full payment not received against claim amount (claim no. 0096349)

Dear sir,

I would like to inform you that three days ago my wife had admitted in hospital for a minor surgery and the total bill amount is only rs 12, 336/-. out of this amount you have been settled only rs.11, 100/- and the balance amount paid by myself.

Total coverage of my insurance policy you can check by yourself. i expected that star health insurance is well reputed and systematized organisation. so i...
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R
Rajeev Bhargava
from Delhi, Delhi
Jun 29, 2016
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Mediclaim

Address: 110070

Please note that attached proposal form is not signed by us.
Contact number as mentioned in policy does not belong to us
How you did insurance without photograph and other relevant document/details (No email/ no photograph) of the proposer?
Where is the cash less medi claim card and policy papers?
Details of the policy holder is false. Signature are forged.
This cheque was taken for householders policy...
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C
ChaitraN
Jun 7, 2016
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Rejection of claim

Hello,

I am very disappointed at the way Star Insurance handled my mothers case. They never did any tests when they issued the policy, though I insisted for them to conduct the same. My mom underwent a Gall Bladder stone removal operation in June 2012, before they carry on the operation, all tests were conducted & heart valves were clear. Over a period of time, she had chest pain & showed to the doctor in Novemeber & she underwent...
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B
bappahore
from Siliguri, West Bengal
May 30, 2016
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Non settlement claim

Address: Hooghly, West Bengal, 745221
Website: star health

I would like to inform you that i have one rembrushment claim for my on dated 15 th feb 2016. The operation of my mom done at 24th feb 2016. After that i submitted all relavant document to the star health.In month of april16 the claim settlement team raised some quary which i submitted.
I am facing so much problem for arranged that paper because the hospital is so far from my place. But after all submission of paper, i was informed...
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D
d_nike05
from Qadian, Punjab
May 15, 2016
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Claim payment

Address: Ludhiana, Punjab, 141114

My name is gagandeep singh from city samrala, district ludhiana, pincode 141114.

And my contact no is [protected]

Star health insurance is one of the worst health insurance company in the world.

They collect money for insurance and said your claim is completed within 10 days

But my father claim pending 3 month and after three month they said your claim was rejected.

And...
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G
gerajiv
from Hyderabad, Telangana
May 2, 2016
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Claim not settled

Address: 500081
Website: www.starhealth.in

My name is rajiv.And i am recently admitted in apollo jubilee hills for back pain related complaint.As usual hospital have done some routine investigations and after 2 days discharged, stating that i may have a lesion on dorsal vertebral column, and asked me to undergo contrast mri, which i rejected as i dont want to expose for too much radiation.

Before i was admitted i filled a form at the hospital and also informed star...
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R
rajvir gupta
from Delhi, Delhi
Apr 17, 2016
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No terms and condition given before admitting in hospital

Address: New Delhi, Delhi, 110018
Website: www.starhealthinsurance.com

I am gitika gupta
I was admitted in orchid hospital c-3/91-92, janakpuri, new delhi
When i went for my problem in hospital at that time all star health insurance intructors were talkig very politely with me.
When the time came for claim after 2 to 4 days then they denied my approval and made us excuse that uti diagnosis is done after 2 years of our policy
Now i have paid the bill of 23, 140 then i called in...
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B
bala.1209
from Chennai, Tamil Nadu
Apr 6, 2016
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Grievance for repudiation of claim no cli/2016/700002/0275617

Address: 400610
Website: www.starhealth.in

I have taken a mediclaim insurance for my parents from STAR HEALTH starting February 2015, my mother was admitted to the hospital in the month of December for Acute Pyelonephritis, AKI, SAIO.

The company took almost 35 days to revert on the claim status, finally after regular follow up I was informed that my claim was rejected due to the following reason:

Although the present admission of the insured patient...
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Y
Yogesh R R
from Mumbai, Maharashtra
Mar 20, 2016
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Systematically conducted - health insurance policy fraud

Address: Thane, Maharashtra, 421201
Website: www.starhealth.in

I had taken health policies for my senior citizen father, my mother, my family (my wife and my dependent child) and my parents-in-law from Star Health and Allied Insurance company.
As I was making the payments, I was recorded as Promoter for the aforesaid policies.
It had been a practice maintained by the Star Health's concerned person to inform us about the policy annual premium amount on the phone or in person and, collect...
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S
svrrites
from Bengaluru, Karnataka
Mar 11, 2016
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Claim of treatment underwent

Address: Chennai, Tamil Nadu, 560078
Website: www.starhealth.in

I am a Star health Insurance policy Holder. I underwent Treatment for dengue In Fortis hospital, Bangalore and after discussing with them sent a re-imbursement claim. They asked me to send it to Delhi. They received it and kept it from 13.1.2016 till February 2016 and then they sent it to their chennai office. The chennai office received it on 11.2.16. Till today 11.3.2016, I have not received any feedback from them. I am calling them and...
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A
awadheshkrshah
from Mumbai, Maharashtra
Mar 9, 2016
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Rejection of claim on false ground.

Address: 600031
Website: www.starhealth.in

I had filed my claim in the month of July 2015 while there was still a month to renew the policy, but Starhealth deliberately kept on asking same documents repeatedly and not informing me of rejection of my claim.

Had Starhealth intimated me before renewal of policy i would not have paid Rs. 15, 846 as renewal premium and at least saved amount of Rs. 15, 846.00

however Starhealth had intention of collecting premium...
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R
Roy George
from Chennai, Tamil Nadu
Mar 2, 2016
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Claim rejection without investigation

Address: Thane, Maharashtra, 421501
Website: www.starhealth.in

Claim id: 0298562

Unfortunately, my wife slipped & got fractured leg for which doctor has
asked to operate post checking the MRI scan.


Now we got an update on claim stating it was pre-existing disease named
: Diseases of the musculoskeletal System and their complications
which is baseless.
& in their website the reason mentioned is again contradictory.

I have...
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