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Star Health And Allied Insurance Complaints & Reviews

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Updated: Mar 16, 2026
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Star Health And Allied Insurance reviews & complaints page 23

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H
hemantppt
Dec 1, 2016
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Settling mediclaim # 0160644

Address: 411027
Website: www.starhealth.in

Even undergoing medical treatment under star healths "network hospital", and submitting all relevant documents for claim in originals, i am being asked various one and the other document under "different names" makes no sense.

This is potentially delaying the claim settlement and inviting frustration.

This claim is open over 4 months and no response on time.

Kindly help getting appropriate actions...
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V
vilwadriraju
from Mumbai, Maharashtra
Nov 24, 2016
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Medical insurance

Address: Mumbai City, Maharashtra

I am a customer of star health insurance. My last policy expired on 15th nov 2016.
Nobody informed me that it was due for renewal. The insurance company did not send me any renewal notice. And their agent also slept over it. I have never had to use their facility ever since i bought their policy some six-seven years before.
Nevertheless as i believe in insurance and i happen to remember that this was due for renewal, i went...
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U
ulka s garud
from Mumbai, Maharashtra
Nov 5, 2016
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Claim no0155879 for mrs ulka garud

Address: Thane, Maharashtra, 421202
Website: www.starhealth.in

My claim no 0155879 is pending for 3 month now. we have submitted all case papers at dombivali(e)star office pl.let me know why said claim
is not settled? pl. inform to my agent Mr.DD DESHPANDE DOMBIVALI(E) and explained him your requirements
brief history
i have gone through angioplasty, surgery in the jupiter hospital-thane on 28th july2016. i have got two medical insurance policies namely
new india assurance...
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R
Rajeev Bhargava
from Delhi, Delhi
Nov 2, 2016
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Biggest fraud of Insurance companies

Address: 110070

On or about 28th March 2016 we received a call on land line to pay and renew the policy due in few days . On enquiry we were advised that above mediclaim policy number in the name of Aakanksha Bhargava exist. We asked for the details and surprised to see the details. To the best of our memory we requested for householder policy as my daughter got married and wanted to insure her new house.
We requested for copy of the mediclaim application...
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J
jittujain
from Bhopal, Madhya Pradesh
Oct 25, 2016
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Payment deducted without permission

Address: Thane, Maharashtra, 400615
Website: www.starhealth.in

Dear
My self jitendra jain from thane. I have received call from your department regarding switch my icici lombard policy. They insist to me that they are given many featured instead of icici lombard policy. On there request i planned to switch my policy to star health. After that your department concern executive force me to paid immediate and they send me policy switching form. And they were take my credit card no. With expiry date....
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M
mndey
from Noida, Uttar Pradesh
Oct 17, 2016
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Not response of reimbursement

Address: Ghaziabad, Uttar Pradesh, 201010

Sir mera customer id no.4904706/1 hay. Mera baby aaush nath dey ka cashless plan pahle aaplogo ne reject kar diya or phir rembursment ke liye jab maine apply kiya tou aaj tak mejhe koi document nagi mila hay. Mujhe saari document submit kiye aaj 7 month ho chuk ahay lekin compony se mujhe koi letter nahi aaya hay. Mere liye toy yeh useless plan hay or main kisi koi suggest bhi nahi karoonga ki koi star health ki police le....
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1
123nanhu
from Mumbai, Maharashtra
Oct 13, 2016
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Health issues

Few months ago I was suffering from coronary heart disease. My doctor said that I have to undergo heart surgery, but I was worried about medical bills & hospitalization charges. A relative of mine suggested for Star Health Insurance and I contacted them. I got myself insured and undergone the surgery. Very happy with the service of Star Health Insurance.
Feel free to contact on this no[protected]/[protected] and solve your problem...
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S
sunilm54
Oct 1, 2016
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My claim no.0175084

Dear sir,
. I submitted my mediclaim at your Moradabad office on 06/09/2016 but despite my repeated conversations they are not responding properly.
Talking on your toll free number i have come to know that documents are not sent to Chennai office yet.Several times i tried to contact your Moradabad office on their landline number and mobile number both but they don't pick up the phone and the chennai office responds that they...
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H
Hrusikesha
from Bengaluru, Karnataka
Sep 21, 2016
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Accidental death benefit

Website: www.starhealth.in

When i tried renew the policy company's site took me to one notice and it was written that i should read it and if all particulars are found correct then i shall make online payment for policy .it was written on policy that 5 lakh accidental policy is included in the health policy.i made payment but, in policy paper there was no writing as to accidental insurance benefit.

customer id no[protected]...
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B
bijayakumar1983
from Cuttack, Odisha
Sep 19, 2016
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Star health insurance cashless claim deduction is not justified

Address: Cuttack, Odisha, 754004
Website: www.starhealth.in

​claim reference:-
​claim intimation no. - cli/2017/191212/0162564
Date of intimation[protected]
Policy-no/adv receipt no. P/191212/01/2016/003678
Network hospital - santi hospital, cuttack
Reason for admission - left proximal ureteric calculus with mild hydroureteronephrosis
Date of discharged[protected]

​health insurance reference:-​
Star health - family health...
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A
Azii
from Jaipur, Rajasthan
Sep 18, 2016
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Star health policy

Address: Mumbai City, Maharashtra

Hi,

I am really disappointed by investing under this cheap company. At the time of selling us this policy we were given false information. Post we bought their policy, we got to know from one of my family person who works at an hospital that this is a pathetic insurance company and 90 percent of the claims are rejected in their hospital when they are sent to Star company. We still continued with it for 2 years, thinking that...
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W
Wazzim
from Noida, Uttar Pradesh
Sep 16, 2016
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Health Insurance

Address: Kolkata, West Bengal, 700023
Website: www.starhealth.in

Dear Team,

I am a Health Insurance policy holder from your company since 2011 for my mother & father under the Family Optima plan however this year during renewal we had encountered serious issues due to family shifting and demise of my grandfather due to which I could not renew my policy during the stipulated time however I ensured that the policy gets renewed during the grace period. During the grace period I had tried to...
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S
Suganchand Agarwal
from Surat, Gujarat
Sep 1, 2016
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Complaint against Star Health Insurance company

Address: Chennai, Tamil Nadu, 412101
Website: retail.starhealth.in/landing/google/allpolicies/index.html?utm_source=google&utm_medium=cpc&

We have enrolled for star heath policy since last yrs and never used anytime never made any claim.
This year last month my mother was hospitalised and we had applied for medicliam but i was surprise by the behaviour given by Star health.
Our agent MR Jadhav who resides in pune told us he is not responsible for anything and we have to manage or self he has not eaten our money moreover calling at Chennai head office they block...
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N
Nadudabal
from Mumbai, Maharashtra
Aug 22, 2016
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Fraud is done my policy, policy cancel

Address: Azamgarh, Uttar Pradesh, 276122

Sir, i manoj kumar jaiswal, s/o ayudhaya prasad, post, chandpatti, dist, azamgarh. U. P. Mb. [protected], mujhe star health insurance ke naam se bol kar ke phone aaya tha, jisne ek baar rajat aur doosari baar manoj naam bataya tha, jinka phone no. [protected], [protected], ki aapko bonas milne wala hai aur aap 48000/- fourty eight thousand rupees star health insurance ke naam pe daal dijiye, aur main unke bahkawe me as gaya, ukth rshi ko maine...
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N
niyoma
from Bhubaneshwar, Odisha
Aug 21, 2016
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Claim rejected policy no p/151121/01/2016/003762

Address: Chennai, Tamil Nadu, 422003
Website: www.starhealth.in

Sir/ madam,
This is in reference to the above subject matter, i would like to inform you that we have mediclaim policy since 2011.
We have converted our existing mediclaim policy of national insurance company ltd last year based on your company advisor’s confirmation that all the existing benefits will be converted and continue in star health policy and no break will be considered.
Recently one of my family member...
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R
rosary
from Chennai, Tamil Nadu
Aug 13, 2016
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Customer id 4957653-1 and claim no 0159813

Address: Chennai, Tamil Nadu, 600 096

Dear sirs,

My customer id[protected] and pol no 057587. I had planned to be admitted in Fortis

Malar Hospital in Chennai to operate Carotid and Vertebral arteries. On 9th aug 2016

I became unconscious for one minute while I was in the church. Followed by

examinations and investigations at nearby Apollo Hospitals by Dr. Balakumar.S.

It was diagnosed as both the carotid...
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B
BinucNair
from Thiruvananthapuram, Kerala
Jun 30, 2016
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Full payment not received against claim amount (claim no. 0096349)

Dear sir,

I would like to inform you that three days ago my wife had admitted in hospital for a minor surgery and the total bill amount is only rs 12, 336/-. out of this amount you have been settled only rs.11, 100/- and the balance amount paid by myself.

Total coverage of my insurance policy you can check by yourself. i expected that star health insurance is well reputed and systematized organisation. so i...
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R
Rajeev Bhargava
from Delhi, Delhi
Jun 29, 2016
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Mediclaim

Address: 110070

Please note that attached proposal form is not signed by us.
Contact number as mentioned in policy does not belong to us
How you did insurance without photograph and other relevant document/details (No email/ no photograph) of the proposer?
Where is the cash less medi claim card and policy papers?
Details of the policy holder is false. Signature are forged.
This cheque was taken for householders policy...
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C
ChaitraN
Jun 7, 2016
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Rejection of claim

Hello,

I am very disappointed at the way Star Insurance handled my mothers case. They never did any tests when they issued the policy, though I insisted for them to conduct the same. My mom underwent a Gall Bladder stone removal operation in June 2012, before they carry on the operation, all tests were conducted & heart valves were clear. Over a period of time, she had chest pain & showed to the doctor in Novemeber & she underwent...
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B
bappahore
from Siliguri, West Bengal
May 30, 2016
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Non settlement claim

Address: Hooghly, West Bengal, 745221
Website: star health

I would like to inform you that i have one rembrushment claim for my on dated 15 th feb 2016. The operation of my mom done at 24th feb 2016. After that i submitted all relavant document to the star health.In month of april16 the claim settlement team raised some quary which i submitted.
I am facing so much problem for arranged that paper because the hospital is so far from my place. But after all submission of paper, i was informed...
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