Star Health And Allied Insurance Complaints & Reviews

I have taken a senior citizen red carpet insurance policy for my mother. She hospitalized in non network hospital at my native in Rajasthan so we had to claim all medical expenses. For the same I made a claim in September 2014 with submission of all required documents. These documents were clearly checked by their employee Sachin at their Vashi branch in Navi Mumbai and acknowledged the same. Worst is, they had taken more than 20 days to confirm that they had received the claim at their claim help desk. Later on, I had received a notification that they required the same documents which I had already submitted. I had also given my consent to insurance company that they would contact to hospital if they require any additional document or have any query but insurance company was knowingly delay my claim and not providing any justification. Later on they rejected my claim on 09th December, 2014 citing that I hadn't submitted the required documents so they were not able to process my claim although I had confirmed on conference call with their grievance executive Megha Maharana and Vashi branch employee Sachin that they had received all the required documents. I had escalated this issue to their nodal officer but didn't receive any answer till now. I had also escalated it to IRDA and BIMA Lokpal and awaiting their resolution. I believe it is really a cheap company, just collecting money for a cause but not supporting when we require at most. Please stop relay on this company and invest your hard earned money on genuine insurance company although you need to pay some extra premium. My insurance claim intimation no -CLI/2015/700002/0117627

I have taken a senior citizen red carpet insurance policy for my mother. She hospitalized in non network hospital at my native in rajasthan so we had to claim all medical expenses. For the same i made a claim in september 2014 with submission of all required documents.

These documents were clearly checked by their employee sachin at their vashi branch in navi mumbai and acknowledged the same. Worst is, they had taken more than 20 days to confirm that they had received the claim at their claim help desk. Later on, i had received a notification that they required the same documents which i had already submitted. I had also given my consent to insurance company that they would contact to hospital if they require any additional document or have any query but insurance company was knowingly delay my claim and not providing any justification. Later on they rejected my claim on 09th december, 2014 citing that i hadn't submitted the required documents so they were not able to process my claim although i had confirmed on conference call with their grievance executive megha maharana and vashi branch employee sachin that they had received all the required documents.

I had escalated this issue to their nodal officer but didn't receive any answer till now. I had also escalated it to irda and bima lokpal and awaiting their resolution. I believe it is really a cheap company, just collecting money for a cause but not supporting when we require at most. Please stop relay on this company and invest your hard earned money on genuine insurance company although you need to pay some extra premium.

My insurance claim intimation no - cli / 2015 / 700002 / 0117627

Please take this complaint on higher priority and teach star health a lesson to abide by rules which are drawn by insurance authority

this is with reference to the policy no. -: p/161112/01/2015/001905 of the star health policy.I had applied for a claim of rs 14071 in december 2015 for the prehospitilization charges of the patient MR SUDHIR MODI.this is to inform you that the net payable charges are not paid by the company and i have only got the cheque of rs 3779.00 and the company is liable to pay me rs14000.00 .I have already sent the orginal documents ie th receipts of the bills and also the reports which were prescribed by the doctor. so i kindly request you to look at this matter and give the necessary claim..I want the complete amount for which i am liable i.e rs 14071.00/- Sir my problem has nt solved till yet.It has been more than 1 month from when i have registered the complain but no solution has been provided till yet.also 6months ago i had apply for the claim but there is no solution.is this why we open a policy in your company???...this is just a way of making fool of people.now it has been a big time.they are not even replying for the matter.also i have SUBMITTED ALL THE ORIGINAL DOCUMENTS TO THE COMPANY, SO I DONT HAVE ANY PROOF ALSO NOW OF WHICH THEY ARE TAKING BENEIFIT BY NOT GIVING THE CLAIM regards tarun modi [protected]

Respected Sir My Complaint is this, i have sumbitted all documents to star health office on 28-mar-2015 for my claim but still no response from star helath policy My Claim No :-CLM/2015/700001/253701 Regards Bhupinder Singh [protected]

Dear Sir, My Policy detailsName -Mr.Kiran Dattatray Acharekar Policy Name - Star Health And Allied Insurance.My customer id[protected] Claim No. - 0278420, PolNo - 016139.I was suffering from acute fever, vomiting & weakness from 1st March, 2015. Hence I went to doctor Mr. Sachin on 2rd march, 2015, who after checkup advised to have a blood check up.Blood checkup was done on 3rd march, 2015. and I was detected with Typhoid. After which Doctor Mr. Sachin told me to be checked up by a specialist doctor.On 04th march 2015 I had appointment with Mr. Kamat Doctor and he admit me for further treatment procedure in his hospital 'Swastik' at 3:45 PM.But according to policy, I informed you and you sent a doctor for verification of my illness. But the concern Doctor did not check me properly, he only clicked few photos and send the report stating that, the person does not require to be admitted to the hospital.I was really surprised by his non professional action. Since my economical condition is not good, I could not arrange money for hospital expenditures.Therefor I requested Dr. Kamat to give me discharge on that instinct.This incident made me belief that, you specially hire the Concern person and give them bonus amount to reject poor patients case files, like in my case.Still I have not recovered from the illness due to your irresponsible and incompetent behavior .So even after suffering to this extent, I am kindly requesting you to refund my 2 years policy amount and my clam amount 10, 000/- rupees.If even further, you will not support me, I will sue you and go to consumer court. I have already cc to consumer forum in this mail.Along this mail I have attached related documents .

I my self AADIL KHAN,
i have taken a mediclaim from star health company
my policy number is p/171116/01/2014/020054.
and my claim number is 0077974.

i have submite my original document of my claim to star health co. in branch Mira road pin 401107.
past 6 month they are just fooling me saying we have receive only copy document from that branch, and not receive original,
They are not providing me any thing. Please help me
my number is [protected].

With Due Regards, I Vinod Nayak, would like to bring it to your attention on the un ethical practices adopted by Starhealth. Case History: We @ MarksMan healthcare Solutions wanted to avail the insurance for all our employees. We had get in touch with the tele sales of Starhealth for the quote. Below email which we have received from Saranya from the tele sales which clearly mentioned that the policy included Maternity Benefit. The quote was forwarded to Mr Mane who is a Sales Manager in the company( Mumbai- Dadar Brach). We had made the payment and the policy was activated as on 12th Jan 2015. Now we came to know that Maternity is not covered for the employees. When we wanted to take this up we were informed about cancelling the policy by Starhealth. This procedure clearly indicates that this is not the first case like this. It looks like Starhealth has mastered in such unethical activities, and if any one raise any issues on the ethical practices by Starhealth, they simply offer to cancel the policy and refund the money. I hope Ministry of Finance and IRDA will look into the same on utmost priority as thee practices might look larger that what we experience. MarksMan is a first Indian born health economics agency and would like to inform that we are in touch with major key players in media and social networking, who in particular write only about healthcare insurance in India. You can even go through our related posts on FB page to understand more: https://www.facebook.com/MarksmanHealthcare We might have to blow the whistle now so that much more organisations will not fall under such gambit. Please find the attachment for the Policy copy and the quote received fr your reference We request you to take necessary actions on the same

Sir I had two health policies of Rs 10 Lak with your company in hope that i will get the best treatment through you. But as I contacted the BAnsal hospital managment of Bhopal M.P got the information that Star health management is not interested in having the relation with their hospital, where as many of the other company were listed for cash less treatment. This is a serious loss for me at Bhopal if i will not be able to get the treatment from a good hospital. May please look at the matter so that we can continue our trust with your organization. Ravindra T Joshi Bhopal

I have applied for health insurance and money got deducted on 8th jan 2015 but company neither responded back nor refunded back money. What IRDA a is doing for such cases where company is earning at the cost of customer and keeping money for long without any response Such CHOR company should be banned immediately and penalised heavily, . Their CEo should be arrested for such malpractice

I have taken star Health policy of 2 LAC in 2013 Jan and upgrade it to 3 LAC on Jan 2014 and in May I have taken a claim of about 70, 000 for my wife Gall Bladder Stone operation, Now I want to upgrade policy to Rupees 5 Lac from last 7-8 days they are ignoring it and now they just called as said I can’t upgrade policy and its pure company decision whom ever company wish they can upgrade, no law or no where written this on website nor any document for it. My Policy Number is P/700002/01/2014/014462. Please help us to solve this.

Please respond to mails. No one replies when mailed to the following mail ids [protected]@starhealth.in joel.[protected]@starhealth.in Grievances.[protected]@starhealth.in veni.[protected]@starhealth.in [protected]@starhealth.in Can you please give a mailid of this company. When asking to resolve on phone, they answer saying that I need to mail. But no one replies to my mails.

We started policy from star health insurance from year 2010 onwards but we had taken 3policies each for myself, my brother, my parents ...till 2014 there were 3 policies each . Now in 2014we decided to get all the policies merged so that the premium amount decreases as we hadnt made any cliam till date . And till date we have almost paif rs. 125000As premium. 24900*5:-. Now when we have lodged a claim the onsurance company is not ready to pay the damages as they say becoz the policy has merges the premium amount has reduced to 18000rs. We can not process the claim. Our agent mr. Danish pervez was also the one who had made us more money by giving us false hopes ans promoises as zyadya premium bharoge toh cliam jaldi milega... Would request you.to take some strict action so as to stop such frauds from happening

Dear Sir/Madam, CLAIM NO.-0180755, STAR HEALTH INSURANCE Sakshi Saini My Daughter Sakshi Saini hospitazation claim pending. Please reply me my final bill amount = 39, 349/- but star health insurance paid only 35, 000/- and post hospitalization Charges total amount = 7443 only they paid only 1774/-, please help me reimburse me remain amount. 4389 + 5669 = 10058 balance. Kindly do the needful at the earliest. Regards, Gurdev Singh Saini Mumbai [protected] [protected]

My parents took a Health insurance for Rs.3, 00000 in Star health and allied insurance co limited on 22 June 2012.For the past 3 years we have been paying the insurance premium of Rs.10208 .We have paid nearly 31000 as premium in this three years My illiterate parents took the insurance through an insurance agent. Recently, i accidentally found that the Date of birth of both my parents were incorrect.So we brought this issue to the insurance company's notice.After few weeks we came to know that the insurance was cancelled without any notice First, it was the mistake of the insurance company because they provided the insurance without getting any proofs for age and they have entered a wrong DOB in their records Its their duty to verify the age and provide the insurance.These people are money minded, they just want to make profit by pulling illiterate people like my parents and extract money from them Why should we suffer when those people don't do their jobs of providing insurance only after verifying the age with age proof? And we have not made any hospitalisation claims in this 3 years Cancelling the policy when the mistake is on their side is totally unacceptable.The policy should go on Atleast they should refund the premium amount paid Rs.10208 for the current year which was paid on 9th June 2014 Details Policy no P/111120/01/2015/000583 Insurance branch office Adayar with code 111120 Insurer Name M.S.Sulthan Ariff Phone number [protected]

Hello Sir, This is w.r.t. to hospitalization claim for my father. We have taken a policy for mediclaim for my father, the policy no. being P/700002/01/2014/015691. My father was hospitalized due to Chest Pain in Mar 2014 in Fortis Hospital Kalyan. During hospitalization, cashless was rejected for reasons unknown. Now while claiming for medicalim hospitalization expenses, I'm just being harassed by asking this documents and that which we have provided but still they have not given the claim amount of approx Rs 29000/- The customer care executives just do not care for my claim status and everytime I call them either they laugh off or tell me that my status is not visible in system. My claim status no is 0237857

Hi guys, Here i write a complaint/review against Star Allied Health Insurance Co. which is one of the most pathetic insurance companies i have ever come across with. Recently, i underwent an operation of Arthoscopy Bankart Lesion where my shoulder was dislocated due to the accident. Firstly, when i met with an accident on 06/06/14, i felt it was just a jerk and with a small pull back of my shoulder, the pain subsided and I DIDN'T GO TO THE DOCTOR which is quite human actually as you really don't realize what happens during the accident. The next time it repeated, i went to the doctor and got it checked. He asked for a surgery to be done, that's when i applied for Insurance claim with these arseholes and firstly they denied my cashless facility and sadly i arranged the money and got it operated. In the cashless claim, they mentioned they would reimburse as per merit and all documents were submitted to them post my operations for reimbursement. Then the b*****, decline the claim saying on Medical Grounds saying there was no evidence of accident on 6th which was mentioned to them earlier as i never went to the doctor on that date. This could have been further clarified by my Dr. who is supposedly on the best OPD doctors in India today. These GUYS ARE A SCAM AND I SUGGEST ALL OF YOU NOT TO TAKE INSURANCE POLICY FROM THESE GUYS, THEY WILL STAB YOU IN THE BACK AT THE LAST MOMENT. I HAVE GONE THROUGH THIS TERRIBLE EXPERIENCE AND ALSO CAME TO KNOW, THEY HAVE DONE THIS FOR MOST O[censored]S. All they do is TAKE the premium from you and when you NEED THEM, THEY WILL MAKE YOU RUN LIKE MAD DOGS AND THEN SIMPLY DENY THE CLAIM. My statement to all of you insurers, this is the last company you should signup with. You might just end up dead and they would still require evidence that you are dead. I WILL NEVER RECOMMEND THIS COMPANY TO ANY OF MY FAMILIES OR CORPORTE ORGANIZATIONS WITH WHOM I WORK WITH. This policy was taken from policybazaar.com. Regards, Suhaib L. Star Health Insurance Pain Claimer Reimbursement Claim :- 78402 Ph. :- [protected]

Policy no: P/191119/01/2014/004604 previous policy: P/191119/01/2013/003553 Last year for the same policy we paid : rs 15396, this year they asked us to make payment of rs 26966 and take a new policy. As per their new rules they forced us to upgrade our policy to a new policy paying more money to get the same desired services as the last policy.

It was such a horrible and the worst experience I had till date with a policy selling company like yours. Your employees have no etiquette how to talk or behave on phone while they are selling their policies. I got a call from this number- [protected]. I don't know the name of this and crazy female who talked to me regarding the star health insurance policy on 19th September, 2014 after which another employee shared the details with me and then this female called me up on 22nd Sept, 2014 to follow-up with me. I have never encountered such an ill-mannered, nonsense, and rude person in my life like this lady who was shouting on me and behaving in a totally unacceptable manner just because I told her that I am not planning to buy the policy at present and will paln for it later. After that she was cutting my phones when I called her back many times. She didn't have the guts to talk to me or pick up my phone. Just an advice from my side- Escalate this to your higher authority that they should do a background check before they hire their staff. To hell with your company, your policies and your staff. Shame on you guys. It is a sincere advice from my side to all the customers not to go for any policy or any thing being offered by this company. They are just good for nothing. Regards, Shalini

I have taken Star Health and Allied Insurance Company Limited Policy No. P/171116/01/2014/001843, my policy renewal date is 17/06/2014 but after calling star health person shri. Jayram Ganapathi Kamath is not coming to renew my policy. due to this my policy still not renew. plz co-operate to renew same policy. Regards, santosh maruti palshikar.

http://retail.starhealth.in/landing/google/allpolicies/index.html?utm_source=goo...⇄


I have attached the link of the website of Star Health Insurance.

This idiotic company is harassing us by calling in every fifteen minutes to me from last 6 Months.
This company has been a problem to me.
They have called me thousand times.
Every day they call me 8-9 times with different numbers and the stupid intercom keeps me awaited on the waiting line, after that the person speaks about the insurance policy.

Even after saying no for many times, the day by day numbers of call is increasing.