Claimed

Star Health And Allied Insurance Complaints & Reviews

1
Updated: Mar 16, 2026
Complaints 598
Resolved
121
Unresolved
477
Contacts

File a complaint to Star Health And Allied Insurance

Having problems with Star Health And Allied Insurance?

File a complaint and get it resolved by Star Health And Allied Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Star Health And Allied Insurance reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
d_nike05
from Qadian, Punjab
May 15, 2016
Report
Copy

Claim payment

Address: Ludhiana, Punjab, 141114

My name is gagandeep singh from city samrala, district ludhiana, pincode 141114.

And my contact no is [protected]

Star health insurance is one of the worst health insurance company in the world.

They collect money for insurance and said your claim is completed within 10 days

But my father claim pending 3 month and after three month they said your claim was rejected.

And...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gerajiv
from Hyderabad, Telangana
May 2, 2016
Report
Copy

Claim not settled

Address: 500081
Website: www.starhealth.in

My name is rajiv.And i am recently admitted in apollo jubilee hills for back pain related complaint.As usual hospital have done some routine investigations and after 2 days discharged, stating that i may have a lesion on dorsal vertebral column, and asked me to undergo contrast mri, which i rejected as i dont want to expose for too much radiation.

Before i was admitted i filled a form at the hospital and also informed star...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajvir gupta
from Delhi, Delhi
Apr 17, 2016
Report
Copy

No terms and condition given before admitting in hospital

Address: New Delhi, Delhi, 110018
Website: www.starhealthinsurance.com

I am gitika gupta
I was admitted in orchid hospital c-3/91-92, janakpuri, new delhi
When i went for my problem in hospital at that time all star health insurance intructors were talkig very politely with me.
When the time came for claim after 2 to 4 days then they denied my approval and made us excuse that uti diagnosis is done after 2 years of our policy
Now i have paid the bill of 23, 140 then i called in...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bala.1209
from Chennai, Tamil Nadu
Apr 6, 2016
Report
Copy

Grievance for repudiation of claim no cli/2016/700002/0275617

Address: 400610
Website: www.starhealth.in

I have taken a mediclaim insurance for my parents from STAR HEALTH starting February 2015, my mother was admitted to the hospital in the month of December for Acute Pyelonephritis, AKI, SAIO.

The company took almost 35 days to revert on the claim status, finally after regular follow up I was informed that my claim was rejected due to the following reason:

Although the present admission of the insured patient...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh R R
from Mumbai, Maharashtra
Mar 20, 2016
Report
Copy

Systematically conducted - health insurance policy fraud

Address: Thane, Maharashtra, 421201
Website: www.starhealth.in

I had taken health policies for my senior citizen father, my mother, my family (my wife and my dependent child) and my parents-in-law from Star Health and Allied Insurance company.
As I was making the payments, I was recorded as Promoter for the aforesaid policies.
It had been a practice maintained by the Star Health's concerned person to inform us about the policy annual premium amount on the phone or in person and, collect...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
svrrites
from Bengaluru, Karnataka
Mar 11, 2016
Report
Copy

Claim of treatment underwent

Address: Chennai, Tamil Nadu, 560078
Website: www.starhealth.in

I am a Star health Insurance policy Holder. I underwent Treatment for dengue In Fortis hospital, Bangalore and after discussing with them sent a re-imbursement claim. They asked me to send it to Delhi. They received it and kept it from 13.1.2016 till February 2016 and then they sent it to their chennai office. The chennai office received it on 11.2.16. Till today 11.3.2016, I have not received any feedback from them. I am calling them and...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
awadheshkrshah
from Mumbai, Maharashtra
Mar 9, 2016
Report
Copy

Rejection of claim on false ground.

Address: 600031
Website: www.starhealth.in

I had filed my claim in the month of July 2015 while there was still a month to renew the policy, but Starhealth deliberately kept on asking same documents repeatedly and not informing me of rejection of my claim.

Had Starhealth intimated me before renewal of policy i would not have paid Rs. 15, 846 as renewal premium and at least saved amount of Rs. 15, 846.00

however Starhealth had intention of collecting premium...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Roy George
from Chennai, Tamil Nadu
Mar 2, 2016
Report
Copy

Claim rejection without investigation

Address: Thane, Maharashtra, 421501
Website: www.starhealth.in

Claim id: 0298562

Unfortunately, my wife slipped & got fractured leg for which doctor has
asked to operate post checking the MRI scan.


Now we got an update on claim stating it was pre-existing disease named
: Diseases of the musculoskeletal System and their complications
which is baseless.
& in their website the reason mentioned is again contradictory.

I have...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavitha Vijay
from Bengaluru, Karnataka
Feb 22, 2016
Report
Copy

Health insurance policy closed without prior renewal notice

Address: 560041
Website: www.starhealth.in

This is with regards to my mediclaim policy (Policy No P/141125/01/2015/008741) which I last renewed on 13/01/2015. As i had purchased this policy through an agent, i used to get renewal notice every year and also get calls on my phone number. But this year I had changed my mobile number and also sent a phone number update requesting email to [protected]@starhealth.in, but nobody bothered about my email and also I forwarded the same email again...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ritusrivastava
Jan 28, 2016
Report
Copy

The company does not give claims and fooling customers

Address: New Delhi, Delhi, 110017
Website: www.starhealth.in

My name is Ritu Srivastava, have Policy No ID Card Number:[protected] with
ID Card Number:[protected] and Intimation Number :CLI/2016/161200/0309059. I was admitted to hospital for 7 days at Sitaram Hospital. While applying for cashless claim that they rejected that patient is admitted without having any disease or sickness and they also mentioned that doctors at Sitaram Bhartia are fraud. I am wondering whether i am patient or star health....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sushil kumar kundnani
from Bhongaon, Uttar Pradesh
Jan 10, 2016
Report
Copy

Office management not forwarding my documents to company

Address: Kota, Rajasthan, 324002

. I submitted all documents city management officer Mr.Nazim ...he is very lazy and not responsible and i am suffering from month, i have all document copy i did complain of company email id they said we didn't found documents, i could not get treatment because of insufficient money sushil kundnani Costumer id[protected] mobile number --[protected] i m still waiting...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sushil kundnani
from Dehra Dun, Uttarakhand
Jan 8, 2016
Report
Copy

City office management not forwarding my documents to company

Address: Kota, Rajasthan, 324002
Website: www.starhealth.com

Star Health Insurance — Claim is not provided in company is not responding. I submitted all documents city management officer Mr.Nazim ...he is very lazy and not responsible and i am suffering from month, i have all document zerox copy i did complain of company email id they said i didn't found documents, i could not get treatment because of insufficient money sushil kundnani Costumer id[protected] mobile number...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Partha Konar
from Kolkata, West Bengal
Dec 29, 2015
Report
Copy

Tampering in the proposal form

Address: Chennai, Tamil Nadu
Website: www.starhealth.in

Dola patra konar ID Card No[protected] Tampering done in the column 4l) of Insured Person Details Where to mention any other problem whereas it was originally filled by me as 'NO' it was tampered as 'Yes', a serious offence rather can be called a crime if the credibility is concerned...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abineshr
from Srivilliputhur, Tamil Nadu
Dec 22, 2015
Report
Copy

Regarding the STAR Health Insurance claim - denied @ KIMS hospital Trivandrum

Address: 629302
Website: www.starhealth.in

Hi All, Name : Kanthaswamy D Consumer ID :[protected] Date : 13/12/2015 I was suffering from sever stomach pain, back pain and fever for quiet a long time, I thought of consult a doctor in Kims Hospital when i went to the hospital I gave my health card and consult the doctor and the doctor advised to admit in the hospital mean time I have informed the insurance company about the admission and they asked some query to filled by doctor...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
somenath07
from Chennai, Tamil Nadu
Dec 16, 2015
Report
Copy

Star health rejection of cashless mediclaim

Address: Chennai, Tamil Nadu, 600031
Website: www.starhealth.in

Policy no: P/700001/01/2015/000298 customer ID:[protected] Claim No:0270018 Complain No: CR[protected] Name: Somenath Roy (Proposer) Reimbursement for the cost of treatment of Mr. Dharmadas Roy (Father) My father is currently suffering from cerebral attack. i)This is not a pre-existing disease. ii)I have filled-up the application form online in consultation with their executive Mrs Jaysudha (In the year 2013). iii) After paying...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
get2sid
from Delhi, Delhi
Dec 12, 2015
Report
Copy

Not responding for claim

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, I am siddharth srivastava taken policy .under this policy i have been admitted to hospital for treatment .at that time star health don't cover me under policy, after that star health decline my claim whichstar health have told me will get reimbursed. But now star health is saying that I have no need for hospitilization after having 105degree fever. Claim no:CLI/2016/700002/0140003 Kindly reply with immediate effect. Thanks...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhay kr ray
from Mumbai, Maharashtra
Dec 4, 2015
Report
Copy

Not giving the proper amount of money.

Address: Kolkata, West Bengal
Website: www.starhealth.in

I have paid 17, 635 from CHQ no. 000027 on 24/10/2014 (Policy no. P/191125/01/2015/001556. proposed code- 3855425 .issue office code 191125. Period of insurance- from 31/10/2014 to midnight of 30/10/2015 Total premium 8, 899.)i should have been getting 8, 736 in return which i have not got....
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
zaaramjadkhan
from Bengaluru, Karnataka
Nov 24, 2015
Report
Copy

Claim rejected

Address: 560084

Policy no P/700002/01/2015/032142, recently my daughter has suffered from viral fever, 2nd time i had admitted my daughter in same hospital but first i got full claimed amount, 2nd time they have rejected my claimed, they are telling that Follicular Tonsillitis - Viral Fever diseases is does not cover in my first year policy, when i purchased this policy anywhere its not mentioned, Claimed was only Rs 4169 only...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjiv basu Mallick
from Gwalior, Madhya Pradesh
Nov 22, 2015
Report
Copy

Non-provision of relevant information to customer

Address: Kolkata, West Bengal, 700022

Dear Sir, I am a customer of Star health medical insurance where-in I had purchased a medical insurance policy by the name "Mediclassic", bearing policy number P/700002/01/2014/012120, that is invogue till 05 December 2015, (unless renewed). I had forwarded a small enquiry about the insurance policy coverage. The query is :- "Whether the surgical procedures for treatment of the ailment "OBSTRUCTIVE SLEEP APNEA", namely Uvulo pharyngo...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjaneyulu sv
Nov 21, 2015
Report
Copy

Genuine my mother accident claim got rejected

Address: 500020
Website: retail.starhealth.in

Hello Team
Policy Number: P/700002/01/2016/010445
Claim number CLI/2016/700002/0103633

I took DIABETESIND policy for my mother close to 2 years ago and paid two term(paid 70, 000 Inr), 3 moths ago she met with an accident (feel down from bed) she has been hospitalized in NIMS Panjagutta with treatment of traumatic C4C5 IVDP.

Star insurance Doctors were keep on asking the documents again and again...
Helpful
Found this helpful?
Write a comment
Report
Copy