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Star Health And Allied Insurance Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 564
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Star Health And Allied Insurance Phone Numbers

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1-800-1024477
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1-800-4252255
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+91 44 2828 8800
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Star Health And Allied Insurance Website

Star Health And Allied Insurance Head Office Address

No.1, New Tank Street, Valluvar Kottam High Road
Chennai
Chennai District
Tamil Nadu
India
600034

Star Health And Allied Insurance reviews & complaints page 27

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R
raja kollipara
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not yet received customer identity card

Address:Andhra Pradesh

Respected sir, we have taken a policy to my mother on[protected] namely FAMILY HEALTH OPTIMA INSURANCE POLICY.Details of policy is


Policy no. p/131214/01/2012/000040

Proposers code:AA[protected]

...
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K
kardiva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not respond/Cheating

Address:Mumbai City, Maharashtra

I Had taken a Health insurance Policy. (Coustomer Id: AA[protected]-1‏)

Coverage: 2 Lac; from Star Health. In 2007, when I took policy, I had declared that he has Diabetes. In Nov 2011, he was hospitalized for Acute Renal Failure and accordingly under went an operation for Circumcision, Hernia and Spleenectomy. We got him admitted in a hospital which fall in their cashless list. When the hospital sent a letter to Star health...
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R
rp.gaurav
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health Insurance claim Rejected

Address:Chandigarh, Chandigarh

I Gaurav Raj Prashar Policy holder of Star Health No. P/161113/01/2011/002113 Star Health Optima Insurance Policy for last 3 years and have not claimed any ammount till August 2011.
On 21st of Sep. 2011 i diganose with Post retrograde uretherogram hypotension and admitted to hospital and Dischare on 22/09/11. Hospital was not in the list of cash less. I submitted my claim after doing all the formality with Star Health Chandigarh office...
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A
ajayrangari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim rejected

Address:Nagpur, Maharashtra

Dear Sir,

I am a customer of Star health Insurance with Policy no P/151116/01/2011/000224 valid fom 10.04.2010. They have refused to reimbursed the hospitalization bills for the month of february 2011. Bill amount is Rs 27150 ( Twenty Seven thousands one hundred and fifty only). As per policy it should be reimbursed. Please guide.


Regards,

Ajay Rangari
Mob No. [protected]...
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S
sachin guota
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment of cashless amount for the hospital expenses by Star Health & Allied Insu

Address:Delhi

Sir, I must accept one of the biggest mistakes in my life was to rely on Star Health and buy their mediclaim policy for my parents.
Last week only (12th October 2011), I had to take my father to the hospital and he had to be hospitalized. Unfortunately just after two days, my mother also fell ill and had to be hospitalized. My father was diagnosed with “Arbo Viral Flu” and mother was diagnosed with “Chickengunia & Typhoid”....
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P
ptalus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair rejection of my claim

Address:North West Delhi, Delhi

I am having an insurance poilcy from this company with insurance cover of Rs. 300000/-. This is my 3rd year of policy and I lodged a claim with the company on 20/8/2011 which was well received in the claims department in Delhi of the company. I kept on following up for the status of the claim with the customer support team which in turn assured me that the cheque is coming in one weeks time. To my disbelief, I was told by the customer...
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A
ajohnso2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Cashless claims on unethical grounds

Address:Pune, Maharashtra

I am in mid of an email battle with Star Health and Allied Insurance and thought it is time to go ahead and write a review to appraise the general public on how this insurer is fooling and fleecing customers by denying claims when there is no case of denial.

Background is I had bought a senior citizen red carpet policy for my mother aged 60 and renewed it over these years for a sum assured of 2 lakhs. The good thing stated...
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R
RitheshN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Hospital Claim

Address:Udupi, Karnataka

Dear Consumers, This is to inform you that please avoid going for Star Health Insurance as they rejected my first claim of 3000 Rs without giving me proper reason. When they want us to get insured make big promisec and when it comes to claim process they want to stay far away...I kindly advice not to go for health insurance like Star Health Insurance who only know to cheat people. Please save your imp and hard earned money.

Disgraceful,...
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A
ajai nigam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimbursement of medical bill

Address:Lucknow, Uttar Pradesh

I submit medical bills of Smt. Kamini Nigam to Star Health and Insurance Company for reimbursement but Star Health not Settle bill till date Please help me.

Son (Ajai Nigam)
Mob:[protected]...
+1 photos
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M
manish_singh
from Bharuch, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Death Claim

Address:Bharuch, Gujarat

Respected Sir,
My uncle was taken a policy in star health and allied insurance co ltd as on date 13/05/2011 and policy inception date was 18/05/2011.This policy covered 1 Lakh sum assured of medical and 1 Lakh sum assured of life insurance. My uncle was dead as on 30/05/2011 due to CHORNIC PENCREATITIS disease.
According to claim Report we have claim to company but they rejected...
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H
himuddu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No claim status

Very bad experience right from tracing the whereabouts of claim documents to the despatch of cheque. No one knows where the docs are and they keep giving you someone others reference and call back hopes. No replies to the emails sent on customer care id as well as grievance email id. The staff is arrogant and feels they are gods and can do anything. Reason i was given was that no employees in surat branch so your claim got stuck. why do you...
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V
vineetgupta69
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of claim by the company on baseless ground

Address:Ghaziabad, Uttar Pradesh

I am Vineet and i have a madiclaim policy no.- P/161121/01/2011/000357 with star health.. In the month of march 2011 i went to Shroff Eye Center, New Delhi after having some problem in my right eye. They detected it as Retinal Detachment with a giant retinal tear & an emergancy surgery was done the same day. It was a major surgery & i was discharged next day from the nursing home after my post operative checkup, bendage,instructions...
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A
ashreddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in service

Address:Chennai, Tamil Nadu

I had obtained two health policies on 07-February 2011 from ‘Star Health and Allied Insurance’ in Chennai (T. Nagar branch).

I took Senior citizens Red Carpet policy (No. P/111113/01/2011/005071 valid from 07.02.11 to 06.02.12 Coverage: 2 Lakhs) for my father Sharad Annareddy (Age 63 years). I paid a total premium of Rs.9,326/- (via cheque no.420542 dated 04/02/2011). I had stated before taking the policy that he has Diabetes....
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P
PUKHRAJ GEHLOT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEDUCTION IN CLAIM AMOUNT

Address:Surat, Gujarat

MY POLICY NO CLAIM DEDUCTION RECEIVED CHEQE
AMOUNT AMOUNT AMOUNT 1. P/171213/01/2011/003694 7581.00 1923.00 5658.00
DHIREN P.GEHLOT

2.P/171213/01/2010/04448 6713.00 1132.00 5581.00
PUKHRAJ H.GEHLOT

3.P/171213/01/2011/15964...
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P
Pradeep Mittra
from Kolkata, West Bengal
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No response to claim

Address:West Bengal

I, had submitted my claim No: 00882 on 14/05/2011 and as yet there has been no positive response from the Insurance Co.On inquiry I, was informed that from a xerox copy of my original application photograph, the manager could deduce that the disease was pre- existing .( what deducing power he should have been a detective ) .In spite of the fact that I, had already cleared the medical examination before becoming eligible for a policy. I,...
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H
Harshvardhan Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response of claim # 0100560 dt. 16/03/11

Address:Nagpur, Maharashtra

I have taken star health policy p/151116/01/2011/002071 on 29/10/2010 (sum assured Rs. 2.0 lakhs) for my brother Mr. Vinod kumar singh. Unfortunately he admitted to hospital due to fracture on 28/02/2011 due to accident and accordingly I informed regarding this over helpline number. They provided me claim number 0100560 on same day and as per their procedure, I submitted complete documents for reimbursement on 16/03/11 to star health's...
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G
GANSHYAM VISHWAKARMA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AFTER SETTLING CLAIM FROM HEAD OFFICE ZONAL OFFICE MUMBAI IS NOT REALISING THE CHEQUE

Address:Thane, Maharashtra

I AM HAVING POLICY OF STAR HEALTH & ALLIED INSURANCE COMPANY.MY CLAIM NUMBER IS 95929.I HAD LODGE A CLAIM.ALL DOCUMENTS WRE SUBMITTED BY ME BEFORE 4 MONTHS BACK TO ZONAL OFFICE VILE PARLE.AFTER WARDS THEY FORWADED SAME DOCUMENTS TO HEAD OFFICE AND LATER ON MY CLAIM WAS PASSED FROM H/O.AND CHEQUE WAS DISPTACH TO MUMBAI.BUT THIS ZONAL OFFICE PEOPLE ARE NOT GIVING THE CHEQUE ONLY THEY ARE SAYING THAT THIS CLAIM IS UNDER INVESTIGATION.AFTER...
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D
dubalvimal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MEDICLAIM REJECTED

Address:Ahmedabad, Gujarat

I HAVE TAKEN MEDI CLAIM FROM STAR HEALTH AND ALLIED INSURANCE CO LTD.

DUE TO EXTREME ABDOMINAL PAIN AND VOMITING AS PER DOCTOR'S ADVISE I HAVE TO ADMIT MY WIFE MRS. PRITI V. DUBAL IN VEDANT MEDICAL HOSPITAL, GHODASAR, AHMEDABAD ON 6/2/2011 AND DISCHARGED ON 7/2/2011 SHE WAS ADMITTED FOR 24 HRS. IN THE HOSPITAL.

I HAVE SUBMITTED THE CLAIM ALONG WITH ALL BILLS AND PAPER PROVIDED BY DOCTOR FOR TREATMENT ON...
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S
saisuman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim is not provided in full and no response

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I got a policy for my mother 2 years back from Star Health Insurance and had filed the claim first time in the month of Dec2010 . My policy details are:
( Name : Kamla Matta ) , policy ( p/161100/01/2010/001606 ) ( claim no is 0073604 )
I would like to bring to your notice the way these people treat you when it comes to claim
settlement is that firstly they will not accept the papers and keep...
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K
khusa14
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DENIAL OF CASHLESS LETTER

Address:Mumbai City, Maharashtra

Dear Sir,

My mother is 60 years old. I took the star health policy 1 year back now I have paid the 2nd. Year premium also. Her policy number is P/171111/01/2011/007988 and the claim number is 0097632.
She was admitted to hospital on February 19, 2011, because more then 2 week she was suffering with the fever.

When we admitted to her, hospital people confirmed the provisional diagnosis of ACUTE FEBRILE...
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