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Star Health And Allied Insurance Complaints & Reviews

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Updated: Jun 15, 2026
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Star Health And Allied Insurance reviews & complaints page 3

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M
Mitesh N Zinzuvadia
Jul 9, 2022
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Star Health has denied my wife's genuine claim of surgery

Dear Sir/Mam,

I am Senior Engineer at Vadodara based company Rotex Automation Ltd in Gujarat. Our company has done group medical policy from Loop Health India in which Insurance company is Star Health India. In March 22 My wife suffered from severe pain in stomach and we have consulted through well known doctor Dr. Mehul Damani at Planet Woman Hospital, Ahmedabad.

Our group medical policy having total sum insured...
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Address: Meerut

Respected sir,

I would like to inform you that i have taken medical policy for my parents and policy no is P/161212/01/2022/013001.
My mother got stomach pain suddenly yesterday then we went to kmc hospital Meerut they have admitted my mother and start the treatment and kmc TPA department has sent mail for approval of cashless treatment to Star health company but they rejected the claim.
Star health say that...
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I had purchased Medical insurance from star health for my mother on Feb, 2021. My mother was admitted on Mar, 2021 due to very serious health condition and I could not use Star Health Insurance as there is a 30 day waiting period. However, I had used my office Insurance instead to cover the expenses of the procedure.

For a second procedure on May, 2021 (Day Care Procedure), I had used Star Health Insurance to cover the expenses....
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K
karpagam chandrakumar
Nov 27, 2021
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Claim wrongly credited to some other account

Address: Banyan Tree , Block 4 , Flat No S1 , Second Floor, Vellalar Street, Senneerkuppam, Poonamallee

Hope you all are doing good!

With reference to the trial mail, need to inform you one thing. Yesterday Ms. Karpagam (Mano’s sister) enquired this case with customer care team of Star Health and got to know that the claim is already settled on 6th October 2021 and amount has been transferred to the following account:

Bank A/C –[protected]

Transaction Number – N[protected]
br...
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K
kisan gunjal
Aug 9, 2021
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In case of non-receipt of payment

Address: Karegaon

To inform the company that the claim has been delayed due to Covid 1 to, the answers are as follows. There were too many local hospitals for another 04 to 05 months...
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kisan gunjal
Aug 5, 2021
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Regarding Non -accrual of claim

Address: at-Kearegao gavtan ,Tal-Parner.

Dear sir
in case the executive do not give proper answers while calling the company and asking for opinion, the customer will be credited for another 02 month...
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Address: 1, ALAM PUR ROAD, PO Bidhan garh

Dear Sir/Madam,

I am AMIT Kr GHOSH is requesting you to cancel the agent code of Star Health and Allied Insurance Co.Ltd. Please cancel my Star Health Code as I am working in FUTURE GENERALI INDIA Insurance Company Limited and cannot work in any insurance company working here.

I have mention the details given below.

Name : AMIT KR GHOSH
Agent code : BA[protected]
Company : Star Health...
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S
sanjay kumar kapur
from Delhi, Delhi
Dec 24, 2020
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Non payment of claims for Dialysis (Day care procedure)

I have been waiting for my Claims submitted to Claims department of star health and allied insurance company .Firstly they wrongly guided that Dialysis is not covered in my policy and after 2 years they said it is covered and i can claim my amount through reimbursement process now the claims are submitted with them and inspite of accepting the claims they are giving vague answers that they have not recd the claim documents and they are just...
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S
shiv shankar sarkar
Jan 12, 2020
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claim rejected (cli/2020/191124/0707650)

Address: Co Pravash chandra sarkar, po Ranidanga, Siliguri, Dist Darjeeling, west bengal, Darjeeling, West Bengal, 734012

Dear sir/ madam
Greetings!!

On 3rd of december 2019 at 7:30 pm my mother admitted on medica north bengal clinic, hospital siliguri, due to stomach pain.
My mother she have medical insurance from star health & allied insurance company since last 3years, she didn't take any kindly of treatment last 3years. It was the first time she took claim from insurance company. But unfortunately they rejected, sir their was...
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S
Sudarshan Hg
from Mumbai, Maharashtra
Jul 29, 2019
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cashless approval not provided

Address: Hebbagodi, 560100

Sir my p/141119/01/2019/001095. Cli/2020/141119/0291742.in report dengue positive came and plate count 155000 came doctor told to admit the patient. So we admited in hospital when policy taken they told cash less now thy delaying for cash less approval. Very sad. I am rafer dont take star health insurance. Stupid, cheating star health. I will to court u should refund my 2 years money 26000....
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B
baskaran2805
Jul 29, 2019
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spam marketing calls from star health insurance

Address: Chennai, Tamil Nadu

Of late, i have been receiving lot of annoying spam calls from m/s. Star health and allied insurance. These irritating calls not only consume my time, but also cause rs.70 per each incoming call as i am on international roaming with vodafone. I attended 3 of 11 such calls today (Alas! True caller app shows the caller id only when the call is over or missed and not during the active call). I am desperate now to find a way to stop this menace....
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Prerna Bakhru
from Chennai, Tamil Nadu
Mar 28, 2019
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paid less claim amount

Address: Nagpur, Maharashtra, 440024

This is in regards to the claim number cli/2019/700016/0733522 raised for a knee repair surgery done at dr mahajan hospital nagpur which is a tied up with star health.
The policy is on 3rd year running and is a senior citizen red carpet policy.
I was repeatedly told by the customer care officer that maximum 70% amount will be considered as the claim amount as it is a not existing disease, however, i was only provided with 50%...
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M
meeneya123
from Mumbai, Maharashtra
Nov 13, 2018
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complaint against "star health and allied insurance company ltd".

Address: Mumbai City, Maharashtra, 400066

Sir,
Myself 'parag vilas deshpande'. I am having health policy (Policy no p/171127/01/2018/000099) with 'star health and allied insurance company ltd'.
(Branch office :borivali east, shop no 129, 130, 131, 1st floor, hari om plaza, m. G. Road,, borivali east, mumbai 400066). I am paying my premium on regular per annum basis. Mr abhijit desai is my star policy agent and on mid 2017 he filed a claim to star office. He provided...
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Biaxident Vic
from Chennai, Tamil Nadu
Sep 1, 2018
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repeated nuisance calls

Address: Chennai, Tamil Nadu, 600010

I had applied for health insurance but got rejected as it did meet the company policy and got my cheque back. Now i keep getting multiple calls asking to apply for an insurance, i have politely told them the reason and not to trouble again. The agents keep calling and hassle stating that they will offer rs. 1000 off and will give silver coin. Then again and again i get hassling calls, i had warned them if i get another call in regards to...
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S
SUSHIL VASANT RAJE
from Mumbai, Maharashtra
Aug 7, 2018
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refund of my premium amount of rs 13, 275/- after rejection of my policy on 31/07/18

Address: Mumbai City, Maharashtra, 400031
Website: www.starhealth.in

I had applied for star health and allied insurance for hospitalisation policy on 24/07/18. Alongwith cheque for rs 13275
The amount was debited to my account on 25/07/18. They raised a query which i replied to eithin three days. Then they asked me to remove new x ray on my own expenses of rs 1400/- and submitted original x ray alongwith findings/reports
Which i submitted on 25/07/18. They then
Rejected my policy proposal...
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Address: 700136
Website: starhealth.in

I've already submitted my resignation to youon 29th june, 2018. After that i've received a call from star health asking me why i want to resign and they said that i'll receive a call from your head office (H. O.), chennai, but till date i've not received any call from your h. O.
On 18th july, 2018 when i meet the concerned lady at park street, kolkata office but she said that my branch office (I. E., from where i'm having my agency)...
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D
dpremkumar
from Changanacheri, Kerala
Jul 22, 2018
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claim not approved

Address: Thiruvananthapuram, Kerala, 695005
Website: [email protected]

I am using star health family insurance policy since oct-2009 till date our policy number is p/181100/01/2018/007557. From the last three years i did not use my insurance card. Unfortunately, my spouse has been hospitalized on 16th of july 2018 in cosmopolitan hospital, trivandrum, kerala. My claim number is cli/2019/181100/0192056.

The total bill claimed is rs1, 21, 479.00, and only rs 60, 972.00 has been approved.
br...
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D
divyarekhi
from Delhi, Delhi
Oct 1, 2015
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Non reimbursement of policy claim no. 0105413. Pls do something

Address: New Delhi, Delhi
Website: www.starhealth.in/

This is to raise voice against the injustice done by Star Health and Allied Insurance Company Ltd. My father had taken their star family health optima insurance plan (medical) from star health insurance last year in the month of June, which he got renewed on time this year.Recently my father got a semi paralytic attack & food poisoning and he got admitted in Fortis (Faridabad) hospital. He was admitted in ICU for 1& half day and various MRI,...
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M
MANU KANG
from Ludhiana, Punjab
Apr 9, 2015
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NOT REFUNDED AMOUNT DESPITE MADE POLICY FOR OTHER MEMBER FORCE SOL

Address: New Delhi, Delhi

URGENT COMPLAINT COURT MATTER This is the most impoortant matter Complait of forged selling of policies Below said branch and person rather than to refund amount made illigal policies unknowingly This is the matter we further persue in consumer affairs after GRO and IDRA that of Rather than paying refund which is applicable of not persuing Medical test of my Mother KAMALJEET KAUR Rather than to Refund the Amount of 12488 which...
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K
Kishore Chowdhary
from Mumbai, Maharashtra
Mar 24, 2015
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Delay in receiving claim no 0197948

Address: Thane, Maharashtra

Dear Sir, This is with reference to policy number Policy No- P/171117/01/2015/000587 of Insurance Company -Star Health and Allied Insurance company limited, Policy holders name - Kishore Krishnalal Chowdhary, Nature - Senior Citizen Red Carpet Insurance Policy-Schedule, Duration - 30/4/2014 to 29/4/2015. Premium paid receipt and communication letter is attached for reference. I undersigned, Kishore Chowdhary would like to bring...
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