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StashFin Complaints & Reviews

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Updated: Jan 21, 2026
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StashFin reviews & complaints page 54

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K
kkcallingyou
May 22, 2020
Resolved
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Resolved

Address: New delhi

I have cleared my loan but at my cibil it appears as loan balance is 7500
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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    K
    kodee waran
    May 22, 2020
    Resolved
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    Resolved

    Bad response my app display
    Aug 13, 2021
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2021
    StashFin Customer Care's response
    Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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      K
      Kiran Prakash Jena
      May 20, 2020
      Resolved
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      Resolved

      Hi,

      I took a loan from stashfin, after 5 days tried to reach them to payoff, but none of their customer care was available. Then i paid the full amount but, still i am getting messages requesting more payment. Initially their customer care representative called me asked they have wavied of all charges due to covid-19. I also have a message confirmation of the same. Just i have to pay the actual amount which was shown to me. Then i paid that amount, but after that again and again then are sending requests for more payment.
      Aug 12, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2021
      StashFin Customer Care's response
      Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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        D
        Deepali Magare
        May 18, 2020
        Resolved
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        Resolved

        Address: Delhi
        Website: consumercomplaints.in

        I have already paid loan amount but still not close my stashfin loan... My cibil score wrongly update because of that...
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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          R
          Ravi Saini Banga
          May 17, 2020
          Resolved
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          Resolved

          Address: # 950 sector 2

          Dear sir Madam,
          I have paid your emi amount 1250 through rozarpay upi my registered no. Is [protected]
          Kindly close my loan asap.
          Thanks
          Ravi Kumar
          +1 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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            S
            Sorabh Vfx
            May 16, 2020
            Resolved
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            Resolved

            1.) fraud company bouncing 5-6 nach from your bank each bounce cost you 500-700

            2.) 40-60 rupee per day late fee

            3.) due to covid19, they're using their customers charging 400/- for each snooze and 18% interest per month

            4.) please remove this application from play store sir it's humble request from suffering customer.

            5.) they are harrashing us in this crisis covid19

            6.) i'm paying almost double money to them
            Aug 7, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            I suggest staying away from them.
            Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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              S
              Subrat Vicky
              May 14, 2020
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              already paid emi

              Am took a loan and clear it before due date but still it shows on my cibil .and its been 2months ....
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              V
              Vijay Singeresu
              May 5, 2020
              Resolved
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              Resolved

              Hello team,
              This is my loan application no# 4401937.
              I got a mail from stashfin, your loan distributed with 48 hours amount will be reflected your account, stashfin team collected transaction charges almost 17k but till not received loan amount, stashfin team is not responding through mails and calls worst service in the world, almost 35 days completed still now the amount not credited my account,
              There is no proper response for query and no contact option and no live support and phone support.
              Please check and provide the solution immediately. Thanks you
              Aug 5, 2021
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2021
              StashFin Customer Care's response
              Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                J
                jassjangra
                May 4, 2020
                Resolved
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                Resolved

                Address: 60 Arjun Nagar 3rd Floor, Kotla Mubarakpur, New Delhi, Delhi 110003
                Website: www.stashfin.com

                I have taken rs 3000 loan i have got manymessages to pay some amount for closing the loan as they have waivedoff my charges and interest so i have done the payment but they arent showing the loan as close and also in one cibil score check app the account is showing as default and written off. I have all the proof s and all details, i have tried contacting to the company many times but they arent reposnding
                Aug 9, 2021
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Feb 12, 2021
                StashFin Customer Care's response
                Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                  B
                  Bushan111
                  from Hyderabad, Telangana
                  May 2, 2020
                  Resolved
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                  I have informed to moratorium my emis but they are harriasing me to pay emis by calls and messages by using abused language and bounced by cheque with charges of 590rs. They are forcibly told to pay the emi for the month of march and i have paid too. Iam searching to moratorium in the stashfin app its showing like snooze option no moratorium option in that. And if i opted to snooze its showing that you should pay intrest amount and snooze. Please do the need full sir, this is my humble request sir.

                  Thanking you
                  Bharath bushan
                  [protected]
                  [protected]@gmail.com.
                  +3 photos
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  May 02, 2020
                  Updated by Bushan111
                  Cheque bounced statement

                  May 02, 2020
                  Updated by Bushan111
                  Dear.
                  Sir / Madam.

                  As per RBI circular Banks and ever NBFC's are following the RBI Circular, and the CITI bank is done my EMIs Moratorium without intimation.
                  But this Stashfin guys are demanding and harriasing the customers tonpay the EMIs in this LOCK DOWN crisis time. And I'll attach the CITI bank mail with. See how Polite and Decently thebsent the mail. But this Stashfin people are torchering the customers please look in to this as soon as possible and do the needful.

                  Regards
                  Bharath Bushan
                  [protected]@gmail.com
                  [protected]

                  Verified Support
                  Feb 12, 2021
                  StashFin Customer Care's response
                  Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.
                  My brother has taken loan from the app. He was unable to pay the loan on time because he havnt got the salary for the last 3 months. Kindly help me out of it
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                    U
                    Upendra kumar chaurasia
                    Apr 23, 2020
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                    emi extend monitor

                    Please help emi extenD
                    Mob [protected]...
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                    E
                    Er. Sanjay
                    Apr 20, 2020
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                    loan regarding

                    Address: Akara capital Adviser pvt ltd 58 Floor arjun nagar kotla Mubarakpur delhi

                    My name sanjay bharti from himachal pardesh. I was apply loan 10000 but i have received money only 1000. Idont know how comes this loan. Company executive call me then i will pay 1150 rupees july 2019. Agin call me 4 to 5 month plz pay late fee. I told him i will not pay late fee i have already paid 1150 rupees. They call my contact list and use abusive language.. Then i have received mail though stashfin yours all penalty weived of[censored] will...
                    +3 photos
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                    D
                    Deepali Magare
                    Apr 20, 2020
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                    cibil score not updated

                    Address: Delhi
                    Website: consumer complaints.in

                    I have made the full payemnts to Stastfin accounts, and still outstanding on Cibil in the name of "PAISA BAZAAR .COM" Because of this my score has been dropped to 517 from 780

                    Kindly rectify....
                    +2 photos
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                    H
                    HariBabu Rapuru
                    Apr 20, 2020
                    Resolved
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                    Resolved

                    Address: stashfin banglore ,delhi
                    Website: www.stashfin.com

                    I was told that as i am regular paying customer i have been choosen for no processing fee and no interest loan. They told me on phone which is recorded.
                    But my loan amount and repaying amount has got 5000 difference. I realised lately. I have submitted issue on chat on your website.. That too multiple times. For multiple queries got just one call. From. Customer. Care they heard only my query but informed me they will come back but nevever contacted back. Always some random ppl call me and need to narrate story again but nobody come back for second time with proper response.
                    Tickets -214325, 266987, 269891
                    I was trying to reach them from nov 2019, their contact no mentioned in auto msg never work - [protected].
                    In last 3 months few ppl claimed that they are from stasfin legal team and i explained complete story and forwarded mails and ticket details.
                    Again same story no body cares to respond
                    Few of their contacts
                    [protected], [protected], [protected]

                    I request you to ask stashfin for sales call made to me and terms and conditions explained, it was recorded line.
                    If they committee wrong, loan to be closed and to be updated to cibil too
                    If they didn't committee wrong i can pay back what ever they claim to be paid.
                    Attached mail detail and if you require watsup chat details i can send you please let me if you require.
                    Thanks in advance,
                    They can find loan details with my mobile no - [protected].
                    +1 photos
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2021
                    StashFin Customer Care's response
                    Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.
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                      P
                      pradeep pradhu
                      Apr 16, 2020
                      Resolved
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                      Due to covid issue RBI announced for monotorium option from April 1st I am requesting this stash fin people for monotorium option they said if we pay the current emi then we can opt for monotorium option and I paid after paying also again they deducted the emi means they collected twice and I asked for refund but now they are saying it has been adjusted towards next month emi I would not suggest any one to take Loan from this company its ah worst company and worst employs working they will not solve our issues this company is not following RBI guideliness
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2021
                      StashFin Customer Care's response
                      Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                        S
                        Srk Prasadaraj
                        Apr 16, 2020
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                        emi purpose

                        Address: 112,3rd cross, vijayanagar Whitefield
                        Website: Google

                        Dear Sir's & Team

                        I want to RBI moratorium facility till 31st May 2020. Please accept this request.

                        Thanks & Regards
                        Prasad Raju....
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                        I have paid my loan 1885 directly from bank through auto debit but I received email from stashfin that my loan is unpaid and cheque bounce charges. How it's possible when my loan is recovered by them. Please clear this issue no customer service also. Very worst company I have ever seen. I have attached my screenshot for auto debited...
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                        R
                        Ram Senthur
                        from Karaikal, Puducherry
                        Apr 13, 2020
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                        stashfin application is not obeying govt's order for moratorium

                        Website: www.stashfin.com

                        StashFin application is not obeying Govt's order for moratorium of EMI. They are sending me sms and calling me often to pay the Emi. They are adding penalty every day for me. Kindly take action against this company....
                        +1 photos
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                        S
                        Sukhdev Singh.
                        from Hoshiarpur, Punjab
                        Apr 11, 2020
                        Resolved
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                        Resolved

                        I want to ask stashfin about emi moratorium facility... As per rbi guidelines all financial companies are providing emi moratorium facility to their customers due to covid19 problem... Because our salary office are closed due to lockdown.. So salaries are not disbursed on time... So there is much money problem.. Kindly five me emi holiday this month.. Because as all financial institutions are giving emi holiday to their customers..
                        Stashfin kindly reply me about this because my emi is due today.. Thanks
                        Sukhdev singh
                        [protected]
                        [protected]@gmail.com
                        .
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Apr 24, 2020
                        Updated by Sukhdev Singh.
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                        Stashfin — regarding emi moratorium facility

                        1 Review
                        India
                        Sukhdev Singh. on Apr 11, 2020
                        Mark as Resolved

                        I want to ask stashfin about emi moratorium facility... As per rbi guidelines all financial companies are providing emi moratorium facility to their customers due to covid19 problem... Because our salary office are closed due to lockdown.. So salaries are not disbursed on time... So there is much money problem.. Kindly five me emi holiday this month.. Because as all financial institutions are giving emi holiday to their customers..
                        But now stashfin company is sending me messages again and again to pay the EMI..other companies like KREDIT BEE etc has postponed my EMI to next month by charging only Rs..200 which is a affordable option..
                        So stashfin company kindly postpone my EMI to next month...at that time our salaries will be disbursed and i ll pay easily...
                        Stashfin kindly reply me about this because my emi is due today.. Thanks
                        Sukhdev singh
                        [protected]
                        [protected]@gmail.com
                        .
                        Verified Support
                        Feb 12, 2021
                        StashFin Customer Care's response
                        Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.
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                          S
                          Sunil Fadnis
                          from Tumkur, Karnataka
                          Apr 7, 2020
                          Resolved
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                          Resolved

                          Website: www.stashfin.com

                          Dear sir / madam

                          I am not able to reach stashfin. The contact no provided ([protected]) never works. I keep calling mr. Sanjeev walia - the grievance officer on [protected], but he disconnects the phone or never responds.

                          There are no contact nos in bangalore also.

                          Based on the recent guidelines / norms from rbi, i hereby would like to reschedule my loan repayments wherein it can be deferred for 3 months due to the covid-19.

                          Installment amount is rs.8397/- per month. I will not be in a position to pay the loan installment for a period of 3 months due to financial constraints in the present market conditions.

                          The next repayment due date should be on 12.07.2020 as per rbi norms.

                          My repayment track record has been very clear and have never defaulted.

                          Awaiting an updated immediate response.


                          Regards

                          Sunil fadnis

                          [protected]
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2021
                          StashFin Customer Care's response
                          Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.
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