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StashFin Complaints & Reviews

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Updated: Sep 8, 2025
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StashFin reviews & complaints page 53

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S
Sems Sen
Jun 8, 2020
Resolved
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Dear sir

I want pay my emi my mobile is not open stashfin app

Please help me
Aug 7, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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    Akshay Ramesh Powar
    Jun 4, 2020
    Resolved
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    Resolved

    Overdue charges Not Give reliefs Moratorium RBI Guidelines

    Address: 1948 'C' Word Maharana Pratap Chowk Kolhapur.

    Stashfin agents still continuously calling for Monthly emi this amounts to harassment especially after RBI briefing on deferring of EMI for 3 months, the lady Said these updates does not cover them and they are going to recover the money.

    This matter needs to be reported to higher authorities as it is a complete disregard of RBI update....
    +1 photos
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    C
    captainz2020
    Jun 1, 2020
    Resolved
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    Payment Done but charges not waived off as promised

    I took a loan of 5000 from Stashfin. Due to Covid19 crisis I was unable to pay remaining EMIs. On May 5th 2020 I got call from Stashfin customer care executive and he assured that if I pay the complete outstanding I won't be charged any penalty charges. He sent me link to pay Rs.6400. I made the payment of Rs.6400 on 5th May 2020. But till date the remaining charges have not been waived off and I am getting daily 2-3 SMS and emails asking...
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    Address: Rahul [email protected]

    Sir my name is rahul kumar bhardwaj and i took a loan in it.
    And i have refused my lanka, which is still showing me to my credit
    My name rahul kumar bhardwaj
    My mobile number [protected]
    My email id rahul[protected]@gmail.com...
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    S
    Sonyaa Kamble
    May 29, 2020
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    No way to contact them

    I have a loan from stashfin and i have been paying my emi's on time. Due to the pandemic situation i was in a financial crisis and was it in a situation to pay my emi. I am a single mother and have no support from my husband. I got a 50% salary cut from my company. I was extremely worried when the emi morotorium was announced on 27th march and i thot of contacting stashfin to help me avail of the morotorium. There is no way to contact...
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    Ramanagouda Police Patil
    May 28, 2020
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    Resolved

    I was requested loan for 1000 rs, and They're transferred me Rs- 1, ONLY ONE RUPEE,

    And they charging me within 15 day Rs:- 1250,

    Now Rs:- 2273...????

    Even the loan amount is NOT Credited to My account,

    Please resolve this issue
    +3 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    StashFin customer support has been notified about the posted complaint.
    Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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      R
      Ramanagouda Police Patil
      May 28, 2020
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      Please call me urgent any Stashfin right person. Mobile :- [protected] This app is worst means worst, Please don't install this app, This app and this company cheat, I was requested loan for 1000 rs, and They're transferred me Rs- 1, ONLY ONE RUPEE, And they charging me within 15 day Rs:- 1250, Even though the loan amount is NOT Credited to My account, Worst this app and Comp Very Big cheating company.
      +2 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Feb 11, 2021
      StashFin Customer Care's response
      Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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        H
        May 28, 2020
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        Dear sir, i am from a poor family, i had taken a loan of 10000 from him for three months but now the job and lock is closed due to lockdown, due to which i could not repay the loan, you know now it is difficult to manage the house right now under the condition of corono virus, which is such a policy of the morotium that one has to pay emi first and then get the morotium, now sir if i had the money, i would have taken emi by paying emi in it but when in such a serious situation, you do not understand anything and call and message me everyday saying that you do anything or take it from a family member, make such threats, now everyone has money in this situation, now sir, do not know anything. I request you to help me
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Feb 11, 2021
        StashFin Customer Care's response
        Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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          S
          Suprakash Maity
          from Delhi, Delhi
          May 27, 2020
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          emi rs. 4513/- deducted but didn't taken any loan

          Address: 60 Arjun Nagar 3rd Floor, Kotla Mubarakpur, New Delhi, Delhi 110003

          Hi team,
          Greetings of the day!!

          My name is suprakash maity. Contact no-[protected], e-mail [protected]@gmail.com

          On[protected] stashfin aka akara capital advisors private limited
          Has deducted rs. 4513/- from my account whereas i didn't taken any loan from that company. Till that date i have dropped lots of mail to get back my amount but i didn't get any positive response from their side. I have...
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          G
          gurpreet888200
          May 27, 2020
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          I have same problem.Plz ask them there original name registered with rbi.I have asked many time but they are not telling.I you find plz share on this page.I found its name is akara capital but this name is not showing on rbi page.

          Plz make complaint after getting original name on this link.Rbi inki band bajyege.

          https://cms.rbi.org.in/cms/IndexPage.aspx?aspxerrorpath=/cms/cms/indexpage.aspx

          they are making fraud.because they had not implement any moratorium facility.Some of ccare exucutive told me they had implement this option after 4 april.turea
          Aug 13, 2021
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2021
          StashFin Customer Care's response
          Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
          dear gurpreet please contact directors of the company Shruti Aggarwal ([protected]@live.com) for more details about the company drop your email. i am the same as you they are harrasing me too and now i started collecting all the info to complain a file.
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            I
            iAccountant
            May 24, 2020
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            Stashfin has denied to give me emi moratorium, i have made timely payments from the beginning and never missed a single emi, but due to the pandemic i was removed from my job without any prior notice. Hence im unable to repay the loan.

            Kindly get them to give me the moratorium.
            Aug 7, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            i have same problem.Plz ask them there original name registered with rbi.I have asked many time but they are not telling.I you find plz share on this page.I found its name is akara capital but this name is not showing on rbi page.

            Plz make complaint after getting original name on this link.Rbi inki band bajyege.

            https://cms.rbi.org.in/cms/IndexPage.aspx?aspxerrorpath=/cms/cms/indexpage.aspx

            they are making fraud.because they had not implement any moratorium facility.Some of ccare exucutive told me they had implement this option after 4 april.
            Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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              I
              iAccountant
              May 24, 2020
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              Stashfin is an nbfc, they offered me line of credit loan and aproved limit was rs.49000. I started borrowing from them sometime in april -2018. Since the beginning i have been paying all of their emis on or before time and i have never missed a single emi. But all of a sudden in mid feb-2019 i received a call from them claiming that i have missed multiple emis. I replied that i have made all payments on time and would produce the supporting documents for the same. But they kept calling and sending sms and emails. I contacted their support team many time, each time they would say that there was glitch in their system and they would update the record but they never did, on the other side people from their recovery team started calling using fake names claiming that they were lawyers and would file legal case and all. After multiple attempts to contact their support team, i ultimately gave up and decided to close the loan. I closed the entire loan in july -2019 along with all the fine they charged me. I paid 30 percent more money for the mistake i did not do.
              Later i also received the noc from the nbfc itself. But even after over charging and receiving full payment from my side they wrongly reported my payment details to the credit bureau. My credit score has dropped from 834 to 630 because of this. Its has been almost a year now and i have been continuously trying to contact them to address this issue but they wont respond at all.

              I don't want any extra relief, all i want is for them to properly report my payment history to the credit bureau and update them that it was their mistake so that my credit report improve. Its has been almost a year, my credit report still shows that my emi from stashfin is overdue since 340 days. If possible i would appreciate if they pay me back the extra money they charged me.
              Aug 13, 2021
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2021
              StashFin Customer Care's response
              Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                S
                Shivani0802
                from Noida, Uttar Pradesh
                May 24, 2020
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                I have taken personal loan from stashfin last year. I have paid my emis till april 20. As i haven’t got my salary after that, i have been requesting all the bank people for moratorium benefits... I am unable to pay because of pandemic situation.. Pls avail my emi moratorium benefits..

                Regards,
                Shivani
                [protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                  K
                  kkcallingyou
                  May 22, 2020
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                  Resolved

                  Address: New delhi

                  I have cleared my loan but at my cibil it appears as loan balance is 7500
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                    K
                    kodee waran
                    May 22, 2020
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                    Resolved

                    Bad response my app display
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2021
                    StashFin Customer Care's response
                    Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                      Kiran Prakash Jena
                      May 20, 2020
                      Resolved
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                      Resolved

                      Hi,

                      I took a loan from stashfin, after 5 days tried to reach them to payoff, but none of their customer care was available. Then i paid the full amount but, still i am getting messages requesting more payment. Initially their customer care representative called me asked they have wavied of all charges due to covid-19. I also have a message confirmation of the same. Just i have to pay the actual amount which was shown to me. Then i paid that amount, but after that again and again then are sending requests for more payment.
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 12, 2021
                      StashFin Customer Care's response
                      Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                        Deepali Magare
                        May 18, 2020
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                        Resolved

                        Address: Delhi
                        Website: consumercomplaints.in

                        I have already paid loan amount but still not close my stashfin loan... My cibil score wrongly update because of that...
                        +1 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                          Ravi Saini Banga
                          May 17, 2020
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                          Resolved

                          Address: # 950 sector 2

                          Dear sir Madam,
                          I have paid your emi amount 1250 through rozarpay upi my registered no. Is [protected]
                          Kindly close my loan asap.
                          Thanks
                          Ravi Kumar
                          +1 photos
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                            S
                            Sorabh Vfx
                            May 16, 2020
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                            Resolved

                            1.) fraud company bouncing 5-6 nach from your bank each bounce cost you 500-700

                            2.) 40-60 rupee per day late fee

                            3.) due to covid19, they're using their customers charging 400/- for each snooze and 18% interest per month

                            4.) please remove this application from play store sir it's humble request from suffering customer.

                            5.) they are harrashing us in this crisis covid19

                            6.) i'm paying almost double money to them
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            StashFin customer support has been notified about the posted complaint.
                            I suggest staying away from them.
                            Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                              S
                              Subrat Vicky
                              May 14, 2020
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                              already paid emi

                              Am took a loan and clear it before due date but still it shows on my cibil .and its been 2months ....
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