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StashFin Complaints & Reviews

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Updated: Jan 21, 2026
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StashFin reviews & complaints page 53

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S
Shivani0802
from Noida, Uttar Pradesh
Jun 26, 2020
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Non payment of my Emi

Hi I really want to complain regarding executive sitting in this company ms sanjana Kumari...Everyone knows we are not getting salary since 3 months due to pandemic.I clearly told I will clear my May and June Emi in July . Still she is misbehaving torturing me that she will send legal notice. At this point of time why people are misbehaving they should understand the situation....
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Umar Rehan
Jun 23, 2020
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This is the worst scenario i have ever seen where the lending team is continuously giving me false commitment.

We also have a word of mouth and commit further with your commitment and i have done it more than 3 times and your team has failed to transfer funds

Im still waiting for the 24 hours form last one week
Are we just fooling our self to make a single transfer??

I will expect a closure in next two hours of time
As per commitment.

Loan account number is 17213002
Aug 13, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2021
StashFin Customer Care's response
Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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    Praneet Chakravorty
    Jun 17, 2020
    Resolved
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    Resolved

    Dear customer,

    Thank you for choosing stashfin personal loan. Your personal loan account sepc[protected] stands closed as on[protected]

    This was the message i closed the entire loan on june 6th

    1. The no dues certificate that i got was for only 3500 where as the cheque given by me for the foreclosure was around 47 thousand

    2. Even after the closure the akara capital pvt. Ltd/ stashfin deducted and amount of 6039 as bounce charges without any authorisation especially after giving me the ndc most horrible customer service and pathetic financial entity

    Would ask for quick response and a refund of 6039 for bounce charges in the name of ecs even after the entire closing of the account
    +2 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    StashFin customer support has been notified about the posted complaint.
    Verified Support
    Feb 11, 2021
    StashFin Customer Care's response
    Dear Customer, we hope your query was resolved after our telephonic conversation. If there is still something that remains unanswered, please don't hesitate to reach out to us.
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      A
      Arun khakhlari
      from Bangalore, Karnataka
      Jun 14, 2020
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      Address: Stashfin ( Akara capital advisors pvt ltd) Bangalore

      I had taken a loan of 10000 from stashfin app (Emi-1908) total 6 emi and fast emi february and second emi march i paid and i did not pay next emi because of lockdown and rbi announces moratorium relief. They didnt inform us about the whole moratorium opting on the app. I am telling for the last 2 months provide to me moratorium but they r not providing moratorium an recovery agent calls every day and told me to clear the dues. I already told them. I do not have money yet but they are not understand my problem and 4 times ecs bounce and 2360 rupees deducted from my bank account and still showing in my app unnecessary penalty 8700 rupees. They have been hampering my cibil continuously help me please
      +3 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Feb 11, 2021
      StashFin Customer Care's response
      Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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        M
        Mahinder Karakoti
        Jun 13, 2020
        Resolved
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        Address: NH 8 smallkha delhi

        Sir, our hotel is not yet open because of the karona virus and the lockdown. We're getting half a month 's salary. Because of which my financial condition is not good, i am not paying the loan instalment. The rbi and the central government have not cut anything till august. But we are not getting any assistance from you. You are also imposing a fine with your loan installment. During this, your customer care and your bank didn 't find any or any message on behalf o[censored]s to consider this kind of act as fraud to me.
        Aug 13, 2021
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Feb 11, 2021
        StashFin Customer Care's response
        Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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          D
          from Anand, Gujarat
          Jun 11, 2020
          Resolved
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          Resolved

          Address: NEW DELHI
          Website: WWW.STASHFIN.COM

          Sir i have taken loan of rs.5000/-on dtd.23/12/2019 and amount paid of rs.6450/-on 26/02/2020 of full amount. Sir as per agreement mention 1% interest per month but they are charging of 15% interest on monthly basis and 180% per annual which is not correct. Now they are also demanding of rs.832 more interest from me. And they have been reported to cibil dept today. Sir i have already paid full amount on 26/02/2020 of rs.6450/-.
          Sir i think so this company is doing fraud with me. They are already charding of 180% interest on annual basis. Please complete my issue otherwise i will be complaint to police and suit file to cunsumer forum at bharuch.

          They are demanding more interest of rs.832/-which is not to be done payment and they have reported to cibil dept. If they will be not report than i will be take action against stashfin fraud company new delhi.
          Aug 12, 2021
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Feb 11, 2021
          StashFin Customer Care's response
          Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
          I took a loan from Stashfin and I had made all the payments on time, except one last payment, but in my credit report i can see these people have updated my wrong status. Its still showing Active loan but i had paid this amount. Beware of these people's, they can reuin your CIBIL score.
          Kindly help me
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            A
            abdul9458
            Jun 9, 2020
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            extra emi deducted after foreclosure

            Hi myself abdul raheem from bangalore and on 5th june my emi cheque has been bounced in my account so today on 8th june i had foreclosed the loan and paid complete outstandings in stashfin application and again in the evening am receiving the emi deducted sms and before that also during the lockdown once my cheque bounced but they did not deducted any money and asked me to pay the emi again n again but this time after receiving the full payment...
            +1 photos
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            S
            Sems Sen
            Jun 8, 2020
            Resolved
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            Resolved

            Dear sir

            I want pay my emi my mobile is not open stashfin app

            Please help me
            Aug 7, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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              A
              Akshay Ramesh Powar
              Jun 4, 2020
              Resolved
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              Overdue charges Not Give reliefs Moratorium RBI Guidelines

              Address: 1948 'C' Word Maharana Pratap Chowk Kolhapur.

              Stashfin agents still continuously calling for Monthly emi this amounts to harassment especially after RBI briefing on deferring of EMI for 3 months, the lady Said these updates does not cover them and they are going to recover the money.

              This matter needs to be reported to higher authorities as it is a complete disregard of RBI update....
              +1 photos
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              C
              captainz2020
              Jun 1, 2020
              Resolved
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              Payment Done but charges not waived off as promised

              I took a loan of 5000 from Stashfin. Due to Covid19 crisis I was unable to pay remaining EMIs. On May 5th 2020 I got call from Stashfin customer care executive and he assured that if I pay the complete outstanding I won't be charged any penalty charges. He sent me link to pay Rs.6400. I made the payment of Rs.6400 on 5th May 2020. But till date the remaining charges have not been waived off and I am getting daily 2-3 SMS and emails asking...
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              Address: Rahul [email protected]

              Sir my name is rahul kumar bhardwaj and i took a loan in it.
              And i have refused my lanka, which is still showing me to my credit
              My name rahul kumar bhardwaj
              My mobile number [protected]
              My email id rahul[protected]@gmail.com...
              +1 photos
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              S
              Sonyaa Kamble
              May 29, 2020
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              No way to contact them

              I have a loan from stashfin and i have been paying my emi's on time. Due to the pandemic situation i was in a financial crisis and was it in a situation to pay my emi. I am a single mother and have no support from my husband. I got a 50% salary cut from my company. I was extremely worried when the emi morotorium was announced on 27th march and i thot of contacting stashfin to help me avail of the morotorium. There is no way to contact...
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              R
              Ramanagouda Police Patil
              May 28, 2020
              Resolved
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              Resolved

              I was requested loan for 1000 rs, and They're transferred me Rs- 1, ONLY ONE RUPEE,

              And they charging me within 15 day Rs:- 1250,

              Now Rs:- 2273...????

              Even the loan amount is NOT Credited to My account,

              Please resolve this issue
              +3 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                Ramanagouda Police Patil
                May 28, 2020
                Resolved
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                Please call me urgent any Stashfin right person. Mobile :- [protected] This app is worst means worst, Please don't install this app, This app and this company cheat, I was requested loan for 1000 rs, and They're transferred me Rs- 1, ONLY ONE RUPEE, And they charging me within 15 day Rs:- 1250, Even though the loan amount is NOT Credited to My account, Worst this app and Comp Very Big cheating company.
                +2 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Feb 11, 2021
                StashFin Customer Care's response
                Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                  H
                  May 28, 2020
                  Resolved
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                  Resolved

                  Dear sir, i am from a poor family, i had taken a loan of 10000 from him for three months but now the job and lock is closed due to lockdown, due to which i could not repay the loan, you know now it is difficult to manage the house right now under the condition of corono virus, which is such a policy of the morotium that one has to pay emi first and then get the morotium, now sir if i had the money, i would have taken emi by paying emi in it but when in such a serious situation, you do not understand anything and call and message me everyday saying that you do anything or take it from a family member, make such threats, now everyone has money in this situation, now sir, do not know anything. I request you to help me
                  +1 photos
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 11, 2021
                  StashFin Customer Care's response
                  Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                    S
                    Suprakash Maity
                    from Delhi, Delhi
                    May 27, 2020
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                    emi rs. 4513/- deducted but didn't taken any loan

                    Address: 60 Arjun Nagar 3rd Floor, Kotla Mubarakpur, New Delhi, Delhi 110003

                    Hi team,
                    Greetings of the day!!

                    My name is suprakash maity. Contact no-[protected], e-mail [protected]@gmail.com

                    On[protected] stashfin aka akara capital advisors private limited
                    Has deducted rs. 4513/- from my account whereas i didn't taken any loan from that company. Till that date i have dropped lots of mail to get back my amount but i didn't get any positive response from their side. I have...
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                    G
                    gurpreet888200
                    May 27, 2020
                    Resolved
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                    Resolved

                    I have same problem.Plz ask them there original name registered with rbi.I have asked many time but they are not telling.I you find plz share on this page.I found its name is akara capital but this name is not showing on rbi page.

                    Plz make complaint after getting original name on this link.Rbi inki band bajyege.

                    https://cms.rbi.org.in/cms/IndexPage.aspx?aspxerrorpath=/cms/cms/indexpage.aspx

                    they are making fraud.because they had not implement any moratorium facility.Some of ccare exucutive told me they had implement this option after 4 april.turea
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2021
                    StashFin Customer Care's response
                    Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
                    dear gurpreet please contact directors of the company Shruti Aggarwal ([protected]@live.com) for more details about the company drop your email. i am the same as you they are harrasing me too and now i started collecting all the info to complain a file.
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                      I
                      iAccountant
                      May 24, 2020
                      Resolved
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                      Resolved

                      Stashfin has denied to give me emi moratorium, i have made timely payments from the beginning and never missed a single emi, but due to the pandemic i was removed from my job without any prior notice. Hence im unable to repay the loan.

                      Kindly get them to give me the moratorium.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      i have same problem.Plz ask them there original name registered with rbi.I have asked many time but they are not telling.I you find plz share on this page.I found its name is akara capital but this name is not showing on rbi page.

                      Plz make complaint after getting original name on this link.Rbi inki band bajyege.

                      https://cms.rbi.org.in/cms/IndexPage.aspx?aspxerrorpath=/cms/cms/indexpage.aspx

                      they are making fraud.because they had not implement any moratorium facility.Some of ccare exucutive told me they had implement this option after 4 april.
                      Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                        iAccountant
                        May 24, 2020
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                        Resolved

                        Stashfin is an nbfc, they offered me line of credit loan and aproved limit was rs.49000. I started borrowing from them sometime in april -2018. Since the beginning i have been paying all of their emis on or before time and i have never missed a single emi. But all of a sudden in mid feb-2019 i received a call from them claiming that i have missed multiple emis. I replied that i have made all payments on time and would produce the supporting documents for the same. But they kept calling and sending sms and emails. I contacted their support team many time, each time they would say that there was glitch in their system and they would update the record but they never did, on the other side people from their recovery team started calling using fake names claiming that they were lawyers and would file legal case and all. After multiple attempts to contact their support team, i ultimately gave up and decided to close the loan. I closed the entire loan in july -2019 along with all the fine they charged me. I paid 30 percent more money for the mistake i did not do.
                        Later i also received the noc from the nbfc itself. But even after over charging and receiving full payment from my side they wrongly reported my payment details to the credit bureau. My credit score has dropped from 834 to 630 because of this. Its has been almost a year now and i have been continuously trying to contact them to address this issue but they wont respond at all.

                        I don't want any extra relief, all i want is for them to properly report my payment history to the credit bureau and update them that it was their mistake so that my credit report improve. Its has been almost a year, my credit report still shows that my emi from stashfin is overdue since 340 days. If possible i would appreciate if they pay me back the extra money they charged me.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        StashFin customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 12, 2021
                        StashFin Customer Care's response
                        Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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                          Shivani0802
                          from Noida, Uttar Pradesh
                          May 24, 2020
                          Resolved
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                          I have taken personal loan from stashfin last year. I have paid my emis till april 20. As i haven’t got my salary after that, i have been requesting all the bank people for moratorium benefits... I am unable to pay because of pandemic situation.. Pls avail my emi moratorium benefits..

                          Regards,
                          Shivani
                          [protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          StashFin customer support has been notified about the posted complaint.
                          Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.
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