StashFin Complaints & Reviews

Website: www.stashfin.com

StashFin application is not obeying Govt's order for moratorium of EMI. They are sending me sms and calling me often to pay the Emi. They are adding penalty every day for me. Kindly take action against this company.

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R

Ram Senthur

from Karaikal, Puducherry

Dec 15, 2021

I repaid the loan but still, they suit-filed against me.

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I want to ask stashfin about emi moratorium facility... As per rbi guidelines all financial companies are providing emi moratorium facility to their customers due to covid19 problem... Because our salary office are closed due to lockdown.. So salaries are not disbursed on time... So there is much money problem.. Kindly five me emi holiday this month.. Because as all financial institutions are giving emi holiday to their customers..
Stashfin kindly reply me about this because my emi is due today.. Thanks
Sukhdev singh
[protected]
[protected]@gmail.com
.

Aug 7, 2021

Complaint marked as Resolved

Apr 24, 2020

Updated by Sukhdev Singh. consumer complaints logo
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Stashfin — regarding emi moratorium facility

1 Review
India
Sukhdev Singh. on Apr 11, 2020
Mark as Resolved

I want to ask stashfin about emi moratorium facility... As per rbi guidelines all financial companies are providing emi moratorium facility to their customers due to covid19 problem... Because our salary office are closed due to lockdown.. So salaries are not disbursed on time... So there is much money problem.. Kindly five me emi holiday this month.. Because as all financial institutions are giving emi holiday to their customers..
But now stashfin company is sending me messages again and again to pay the EMI..other companies like KREDIT BEE etc has postponed my EMI to next month by charging only Rs..200 which is a affordable option..
So stashfin company kindly postpone my EMI to next month...at that time our salaries will be disbursed and i ll pay easily...
Stashfin kindly reply me about this because my emi is due today.. Thanks
Sukhdev singh
[protected]
[protected]@gmail.com
.

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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Website: www.stashfin.com

Dear sir / madam

I am not able to reach stashfin. The contact no provided ([protected]) never works. I keep calling mr. Sanjeev walia - the grievance officer on [protected], but he disconnects the phone or never responds.

There are no contact nos in bangalore also.

Based on the recent guidelines / norms from rbi, i hereby would like to reschedule my loan repayments wherein it can be deferred for 3 months due to the covid-19.

Installment amount is rs.8397/- per month. I will not be in a position to pay the loan installment for a period of 3 months due to financial constraints in the present market conditions.

The next repayment due date should be on 12.07.2020 as per rbi norms.

My repayment track record has been very clear and have never defaulted.

Awaiting an updated immediate response.

Regards

Sunil fadnis

[protected]

Aug 13, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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Address: 60 Arjun Nagar 3rd Floor, Kotla Mubarakpur, New Delhi, Delhi 110003, India

Website: www.stashfin.com

I pay loan but not closed fraud company last month march i received message pay your loan rs.5900 waived all charges and close loan. I pay rs.5900 on 26march, before pay i talking on whatsapp stashfin [protected] company officer he also said pay rs.5900 and 7 working days loan close but now loan not close and customer officer not reply me. I hate this fake fraud company.

Aug 7, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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Website: www.stashfin.com

Good evening sir.

Name premchand kannavaram
Mobile: [protected],

Stashfin issue the loan amount of 3000rs to me and i paid them back with penality for no reason i paid them 4400rs and cleared the dues.. How ever when i check my cibil report dated march 8th 2020 it says i missed payments twice with them
I was shocked to see that. They gave me loan only once i paid them back. However they mentioned in cibil stating i missed payments twice.. Attached cibil report screenshot for your kind reference.

In regards to this i tried calling them and email them on below details no one bothered to revert me back.

Sir kindly help me to update my payment in cibil.. It's effecting my score.
—

Pls convey below to stashfin.

Issued loan amount was 3000rs i made the payment back to you guys.. Why it is not updated in my cibil yet..

R u guys sleeping???

I want this to be updated in my cibil.. O made the payment.. Also u mentioned i missed the payments twice. Hiw come it is possible when u guys gave me loan only once and i paid it back to u guys. R u guys kidding me right?

I[censored] want me to post in consumer portal i will do it right away.. They will screw ur happiness

Regards
Premchand
[protected]

Mar 22, 2020

Updated by Premchand K Still now I have not received any update..kindly do the needful

Apr 02, 2020

Updated by Premchand K Hey ### reply me stashfin

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Website: www.stashfin.com

I have paid my loan yesterday but they are not updating app and charging late fee daily... They are reporting cibil daily after payment also... Today they sent me to pay again... Total paid amount is 3826..   replace all

Aug 6, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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J

je amour

Mar 24, 2020

I have taken loan of 5000 in November 2019 I have closed my loan by paying 12500 by February 2020 still they are not issuing Noc and they have filed suit against me. Because of this my CIBIL has damage totally please I need help very badly. They don't have any contact details only automatic voice machine. My registered number is [protected].

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R

ramasaidulu marripudi

Mar 27, 2020

Dear sir/ My name is Ramasaidulu, I loan the stashfin rs1000/-, 15 days later Today amount paid the 1273/- at ICICI net banking, but stashfin amount pay the message, call centres, customer care, support not respond ING,

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ramasaidulu marripudi's reply, Mar 27, 2020

Stashfin loan service is wasted, but amount paid, but amount pay message, customer care and support not respond

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Address: Chennai, Tamil Nadu

Hello team,
This is my loan application no #sess[protected].
I got a mail from stashfin, your loan distributed with 48 hours amount will be reflected your account, almost 10 day completd still now the amount not credited my account,
There is no proper response for query and no contact option and no live support and phone support.
Please check and provide the solution immediately. Thanks you

Mar 5, 2020

Complaint marked as Resolved

Thank for Immediate response for my loan, Loan amount credited to my account Thank You Very much team

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Address: 110081

When i pay your emi amount by ecs mode on time so why are reporting by company in cibil that i have paid late payment. That was bad experience for company, please solve this problem as soon as,. Loan id - [protected], mob [protected]
2nd problem-i have taken 1lakh but cibil show 2 loan 166211 with akara capital and another laon show 80000 with dmi finance and also showing outstanding amt 1341 but no any dues.

Aug 6, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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Address: New Delhi, Delhi

Website: www.stashfin.com

I had applied for a loan on stashfin with the application reference no seuz[protected], which got approved. However the loan amount is not credited in my account despite i received a message saying that the loan amount is disbursed in the account. So stashfin, solve my issue right away or else a very stringent action will be made against you guys. I am posting here to seek help from consumer complaints forum.

Aug 9, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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A

Awesome Gyaan

Mar 10, 2020

I took a loan from stashfin of 3000 tenure of 45 days. I repayed my loan within a week with interest . And in emergency they didn't have me a loan.This and their customer care executive are so poor. Not recommended at all.

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D

Deepali Magare

Apr 6, 2020

I had already paid amount ...but stashfin company have auto debited in my account...I have proof... please reverse me my amount Rs.1211/-

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Address: 520010

My name is agasyaraju ravichandra with registered mobile number [protected]. I recieved a call from+[protected].. (Stasfin) and told that my loan application was approved and i need to send 3450 to a/c holder - star loan group
A/c no - [protected]
Ifsc code - fino0001001
Amount - inr 3450/-
Fino payments bank.. Later for gst processing, documetation charges i sent total 23000 details attached.. Now i got a doubt whether it is genuine or fraud.. I requested them to cancell my loan application and refund all my payments i made... Even for cancellation and refund now they are asking to send 4000.. All my discussions held with mr. Saxena..
Now please let me know what is happend is this a fraud or not... And what happens to all my payments made.. I have trust on stasfin.
Please help me ion this regard

Aug 7, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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R

Ram Senthur

from Karaikal, Puducherry

Apr 6, 2020

I don't have enough money to live then how can I pay the EMI. They didn't follow govt's order to postpone the EMI and charged late payment fee.

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Dear sir,

This has reference to subject matter, i had taken loan from stashfin financing company and due to one and another reason i haven't paid the required loan amount. But i had paid major amount committing to pay the rest amount by 29.02.2020. But the collection team is still harassing not me but my family persons. Under this circumstances it is very awkward moment to face.
Please register my complain and take necessary action as i have paid the major amount and committed to pay the rest within this week.

Aug 7, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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Address: Thane, Maharashtra, 421302

Dear Team,

i have made the full payemnts to Stastfin accounts, and still theree accounts are showing as outstanding on Cibil in the name of "FICCS". I have called them many times but have not got any proper updated from them . ans i am following up with them since october. Everytime i get reply is it will be updated in 45 days but still its not updated. Because of this my score has been dropped to 702 from 795.

Kindly rectify or else will go to labour court

[protected]
Sagar A

Aug 14, 2021

Complaint marked as Resolved

Feb 24, 2020

Updated by sagarasw And i have also shared my cibil report with them Thrice but no update now whenever i put and complaint on their portal, i never get a call or message from them. I really dont understand how these people works, they need to udgrade themself

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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Address: Gandhi Nagar Mahoba, Mahoba, Uttar Pradesh, 210427

Loan is not disbursed yet and its been since 4 to 5 days. And the time is already running for repayment. Want to file against company. The company customer care is also not responding to my complaints. I have a ticket id for complaint i. E.292601 but the customer care has not contacted me yet. Its been more than 48 hours to the complaint. At the time of disbursement message they have also not shared the utr id with me so that i am not able to track the payment in my bank. Also its seems a bigger fraud in the networking as the banking details showing in the app is not mine and its not editing also. The account is registered for a company. I can share a screenshot of that bank account with this.

Aug 7, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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Address: New Delhi, Delhi

Website: www.stashfin.com

I have a loan running stashfin by the name of soumya. Due to financial crisis, i haven’t been able to pay the amount on time, but have been paying it nonetheless. A collection executive named preeti has been calling and abusing me very badly over messages and as soon as i read them she deletes it. Abuses have been concerning my character and my parents. I don’t see how someone can have the audacity to do that and if this right then they should have the guts to not delete the messages. Her numbers are +91 [protected], ‭+91 [protected]‬, ‪+91 [protected]‬. And also beware, she pretends herself to be a police officer which she is not. Next time, i will make sure that i have screenshots with the messages saved. Stashfin - do you have an explanation for this? Or is this too casual for you to take an action on?

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Address: 56 saraswati nagar govindpuri gwalior, 474011

Hello team,

Loan application number - sesn[protected] as per the stashfin.

Approved loan amount not created into my account. But stashfin demanding for repayment

However, i haven't received any amount into my bank account. From this company. Now getting reminders for repayment. Requested to share the transaction ref number and screen shot of successful transfer. There is no proper response for query and no contact option and no live support and phone support.

Please check and provide the solution immediately. Thanks you

Aug 13, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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Address: Ghaziabad, Uttar Pradesh

This is suraj kasana who had taken an loan from your app due to some financial problem i did no payed the emi and asked your call executive that i will pay with intrest you charged than there is an call from this no.[protected] some one called me and without asking anything he statred his very bad language and now i want name of person alongwith name of third party name i have file the compailn against him.
Thnks
Regards
Suraj kasana

Aug 14, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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D

Deporal devi

Feb 24, 2020

This is Deporal devi i taken the amount 5900 i missed my payment and 5900 and extra charges 5000 still the account was not closed i didn't get my noc till now the amount was increased day by day

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Deporal devi's reply, Feb 24, 2020

I paid already 5900 and 5000 extra charges

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Address: Bangalore, Bangalore, Karnataka, 566047

Website: B

Hi,

Can you check with your system I have took 60, 000/Rs loan and also cleared whole amount. I have all the details when I paid. But from your side every time I am getting call to pay 3000Rs and they are saying it's due bill. I have all cleared invoices then why should I pay extra. If I am going to get again this type of call anymore, then take this seriously I'll complain to consume court. Hope you will also not like to pay extra from money from Pocket.

Hoping you understand my issues and resolve it ASAP.

Thanks

Aug 6, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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Address: 62, 3rd main, 5th Phase, Mahaganapathinagar, WOC road, Rajajinagar,, 560010

Website: Stashfin.com

Hello team,

Loan application number - sesn[protected] as per the stashfin.

Approved loan amount not created into my account. But stashfin demanding for repayment

However, i haven't received any amount into my bank account. From this company. Now getting reminders for repayment. Requested to share the transaction ref number and screen shot of successful transfer. There is no proper response for query and no contact option and no live support and phone support.

Please check and provide the solution immediately. Thanks you

Aug 14, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we hope your query was resolved. If there is still something that remains unanswered, please don't hesitate to reach out to us.

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Address: 52/3 chouksey Nagar nagar nigam colony, Bhopal, Madhya Pradesh, 462001

Website: Stashfin application

My loan 1050 was due since march and now it is 4300 approx i was ready to pay but before 3 month i continue tried to contact you. Sudden 15th of february i received a email from stashfin app. The email was that if you do 2700 payment today then your loan will be closed. Then i done the payment and yesterday i received an another email where showing you have to pay 1350 amount. Sir what is this customer are jock to you. Please give me satisfying answer otherwise i have to do police complain

Aug 8, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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Sir my account not credit loan amount
But next emi date show. Please any information give me
My loan amount not add in account. But emi date date showing in screen.
I have applied a loan from stash fin company the loan is showing disbursed to my account but i have not received any kind of money in my account! But emi date has been generated and my due is in 15days! Why shall i pay for the amt i have not received.

Aug 8, 2021

Complaint marked as Resolved

Verified Support

Feb 12, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.

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D

Devendra Kanojia

Mar 18, 2020

Sir muze loan amount transfer nahi huaa hai. Aur screen par EMI show kar raha hai.

StashFin Complaints & Reviews

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StashFin reviews & complaints page 55

stashfin application is not obeying govt's order for moratorium

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regarding emi moratorium facility

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reschedule loan repayment to stashfin due to covid 19

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paid loan not closed

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even after clearing loan due of 3000rs they have not updated in cibil still it shows i missed the payment.. affecting my cibil

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emi paid but they are not updating

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stashfin approved loan amount not credited into my account.

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wrong cibil report by stashfin

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total scam company

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application for personal loan regarding

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harassing call even paying loan

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cibil not updated

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regarding disbursement of loan

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collection executives harassing, abusing and character assassination

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stashfin approved loan amount not credited into my account. but stashfin demanding for payment

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vulgar language used by them

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iam pay all emi

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approved loan amount not credited into my account. but stashfin demanding for payment

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complain about loan

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amount is not credited

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