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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
santoshmishra77
from Varanasi, Uttar Pradesh
Nov 29, 2014
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Dear Sir/Madam, I am the Managing Director of Milan Infracon Private Limited and i am having the my Company Current Account in State Bank of india at Parsipur branch (Sant Ravidas Nagar) My account No is [protected]. Today i went to meet Mr. Vivek Shing ( Branch Manager) with my Praposel of Dairy farm i showed him my approval which i am got from the UP State Government the Branch Manager Directly Given the Bad reply that it is not in credit Criteria with out seen my Documents. Some days Back I was Submitted the file for Car loan file with my all 3 years ITR and my last on year Bank Statement the Branch Manager not logged my case and he has given me the reply that i am not understanding the source of income in your file as it is clearly showing in my Bank Statement that 95000 Rs. Salary Crediting in my Account on top off that his giving me reply that i don't understand the your source of income when i asked him what kind of source income that you are not understanding can you please give me the proper reason that why you are not doing the case is his telling that i can do your work but you have to pay the extra percentage in directly his asking the Bribe. I told him that i will not pay you the extra percentage and if you are not doing the case then i will close my current Account from the Bank. Mr Vivek Shing (Branch Manager) Directly told me that you can cancelled your account. That means his not bother about the Customer his just want Bribe. So i am cancelling my account from your bank and i will going to file the case against Mr. Vivek Shing (Branch Manager) Santosh Mishra Managing Director Milan Infracon Private Limited [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    M Panda
    from Mumbai, Maharashtra
    Nov 29, 2014
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    Address: Sambalpur, Odisha

    Dear sir, Respectfully, I beg to state that I have sanctioned Car Loan on dated 20.10.2014. My Car Loan Account no. [protected]. At the time of car loan sanctioned I request to Branch Manager, SBI, Budharaja Branch for standard instruction (S.I.) that my monthly EMI deduction should be made Rs. 10000/- on every month 10th and repeatedly I request him to several times but he was not set S.I. till date. Kindly arrange to do the same immediately. Secondly, The processing fee Rs. 1964/- will deducted from my account on dated 20.10.2014, After my repeated request that also not adjusted till 7.11.2014. The interest also charged (Loan Amount Rs.385000/- + Interest Amount Rs. 1964/-) on 31.10.2014. So kindly arrange to refund the interest of processing fee from 20.10.2014 to 07.11.2014. Thirdly, You know that what type of service made by Branch Manager, SBI, Budharaja Branch give to customer. So, I request you to kindly arrange for transfer my Car Loan Account no. [protected] to my home branch State Bank of India, Brajrajnagar immediately for easy to collect the statement and time to time any type of enquiry & quick service. Thanking You. Yours faithfully (Manoranjan Panda) Car Loan Account no. [protected] SB Account No. [protected] Qr. No. B-59, Konark Lane, At-Po- Orient Colliery Brajrajnagar Dist- Jharsuguda (ODISHA)
    Aug 14, 2020
    Complaint marked as Resolved 
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      Ayaz Zanzeria
      from Bangalore, Karnataka
      Nov 29, 2014
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      Address: Bangalore, Karnataka

      I have a credit card from SBI. I was residing in Mumbai when I had got the card. I have now moved to Bangalore. I had sent a scanned copy of my registered rental agreement, letter from HR of my company to kyc.[protected]@sbicard.com along with the completed form with a copy of my PAN card for them to update my address on file. They have refused to update my address and have also blocked my email address. As a result, I am not able to correspond with them. Telephonic customer service is pathetic as they just place calls on hold for long durations and do not provide any kind of resolutions. I have given the same set of documents to other banks (IDBI Bank) and loan companies (Bajaj Finance) and they have readily accepted and updated my address. It is only SBI Credit Cards who are acting stupid in this regard. All I want is my address to be updated. For such a simple query, I should not have to go through so much hassle and harrassment... I have not yet received any kind of communication from SBI Customer Service till date and I am still waiting. On one hand, these bank people talk about beware of spam and phishing in an attempt to prevent fraud... on the other hand, they refuse to update records when customers inform them about change of addresses so that my credit card related information can fall into the wrong hands - thus encouraging fraud... who can be trusted??? Is there going to be any kind of resolution to this??? Somebody better provide a sensible solution to this problem... To top it all, their web portal (under Contact Us) section says, to contact them, simply send an sms "Problem" to [protected] and they will call back within 24-48 hours... I have till date sent this sms thrice to them: first on 05.11, second on 13.11 and the third today... I have yet to receive any kind of response from SBI... on their web portal, they have mentioned four email addresses: however, all emails sent to these are bounced back by the administrator... on their portal they have mentioned contact numbers... none of them work... they do not have physical offices... only a mailing address... this is very suspicious... are these truly a credit card company or just another scam??? considering that they are not contactable nor are they contacting their customers...
      We would love to get in touch with you and
      address the issue, request you to please mail us your contact or card details
      at [protected]@sbicard.com mentioning reference number 061014 in your mail to
      enable us to address your concern on priority.
      Please mail us the additional documents/information at [protected]@sbicard.com to help us address your concern at the earliest.
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        B
        bmkolekar
        from Mumbai, Maharashtra
        Nov 29, 2014
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        Address: Satara, Maharashtra

        dear sir, i have sbi bank atm card in last 6 months, but their PIN are not getting yet i was visit my home branch but he tell some unexpected answer, so please send me pin, thank you your customer
        Aug 14, 2020
        Complaint marked as Resolved 
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          NEE SBI
          from Mumbai, Maharashtra
          Nov 28, 2014
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          Address: Mumbai City, Maharashtra

          MY NAME IS NEERAJ I HAVE THE CARD OF AMERICAN EXPRESS BUT BCOZ OF LESS AVAILABLE CREDIT THEN I APPLIED THE TATA SBI CREDIT CARD OF 499 ANUAL CHARGES BUT MY CARD IS NOT CAME MY ADDRESS THEY R SAYING MY ADDRESS IS NOT VERIFIED THE BANKERS PEOPLE IS NOT GETTING MY ADDRESS BUT I HAVE THE LOAN OF TATA MOTOR FINANCE, I HAVE ALL THE VEHICLES OF TATA WHICH PAPER IS REGULARLY DELIVERED MY HOME ADDRESS THEN HOW BANKERS IS NOT REACH MY HOME PLS FOLLOW MY CASE MY APPLICATION NO IS[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            NASHIT ALI
            from Bengaluru, Karnataka
            Nov 28, 2014
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            Address: Akola, Maharashtra

            I have a saving account in your Barshitakli Branch (SBIN0004764) with account no [protected], and placed a cheaque of Deutche Bank Bangalore No.0485 on dated 19/09/2014 to my account, but it is more than 60 days the cheque amount not get credit to my account, after communication with your bank staff they are not able to give me satisfactory answer and advice me to put on waiting, the cheque is placed on the month of September and after one month its validity will be expired. So I request to you please do needful.
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              SUPREME705
              from Noida, Uttar Pradesh
              Nov 28, 2014
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              cheque no.233107 dated 25/11/2014 of sbi sec -2 noida branch and deposited in sbi alpha-1 greater noida branch in sb a/c no.[protected] not being cleared inspite of passage of 3 days.This will lead to great consequences as i have to deposit this money tomorrow to hospital for an open heart surgery on the patient who is in critical condition.If the cheque donot get cleared and money donot get deposited in sbi greater noida branch than surgery would not happen tomorrow and god forbid if something happens to the patient, the persons manning this cheque clearing system will be held responsible for the same.PLEASE DO SOMETHING IMMEDIATELY RABINDRA SINGH [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                J
                jigneshgosai
                from Delhi, Delhi
                Nov 28, 2014
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                Address: Mehsana, Gujarat

                Dear sir, my name is JIGNESHGIRI GOSAI i opened my acct no [protected] at visnagar. yeaterday i did net banking from my debit card([protected]) in freecharge.in website but insted of freecharge i was payed money of 249rs in that web site but they told me you were not payed money in this site and after deduction of 249rs sms came in my mobile (POS 00011051 at PAYU ACCELYST SOLUTION urgaon D IND). so what can i do pls help me for return this amount.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  8
                  86Sanjeev
                  from Chennai, Tamil Nadu
                  Nov 28, 2014
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                  Address: Rewa, Madhya Pradesh

                  Dear Sir, My Father was getting pension from State Bank of India in Hanumana Branch but he was expired on dated 01st june 2014 after that for family pension we had submitted all the related documents but till now we didn't getting family pension. Because of that we are facing so many financial problems from last 5 months . Sir, there is a humble request you to please reslove this issue as early as possible. Father A/c no. [protected] Mother A/c no. [protected] ( in which pension has to come) Regrads, Ashok Pandey Mob:- [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    G
                    gswain
                    from Bhubaneshwar, Odisha
                    Nov 26, 2014
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                    Address: Khordha, Odisha

                    I had got a message from SBI i.e. hold for INR 799.After that I checked my account.I found my account bal to be 0.0 and my lien bal to be 781 for which there was no transaction mentioned.I did a transaction of 799 for which it was debited from my main account balance after that my remaining account bal was made 0.0 and lien amount of 781.00 Please explain the needful...
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Respected Sir,

                    In my SBI A/C balance is 20, 000/-, But 2000/- is showing in Lien Amount.
                    As i didn't given any standing instruction for Holding of amount.
                    Please clear this issue and credit the Lien amount in my account.
                    Long back I bought a mobile worth of Rs.1900 from Nokia outlet showroom in a mall(Mantri Mall, Malleshwaram), to which they have swiped twice my ATM card by saying that their e-Reader is not functioning properly. But afterwards I came to know that twice the amount was debited from my account. Even I have enquired the same to the shop representative, but he insisted me to ask my account holding bank.

                    I went to SBI Madurai branch and enquired about the same, finally they said within 2 months I will get back the amount. Though till today I didn't received any amount, in my account summary am seeing something LIEN Amount (Rs.1900). I don't know about that Lien amount.

                    So Please help me to get back the amount
                    Long back I bought a mobile worth of Rs.1900 from Nokia outlet showroom in a mall(Mantri Mall, Malleshwaram), to which they have swiped twice my ATM card by saying that their e-Reader is not functioning properly. But afterwards I came to know that twice the amount was debited from my account. Even I have enquired the same to the shop representative, but he insisted me to ask my account holding bank.

                    I went to SBI Madurai branch and enquired about the same, finally they said within 2 months I will get back the amount. Though till today I didn't received any amount, in my account summary am seeing something LIEN Amount (Rs.1900). I don't know about that Lien amount.

                    So Please help me to get back the amount
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                      M
                      mayur4sure
                      from New Delhi, Delhi
                      Nov 26, 2014
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                      Address: New Delhi, Delhi

                      I have opened zero balance account in SBI branch GT road shahdara, delhi-32, but the agent who is authorized by the branch collects 100 rupees from everyone for opening an account. Thrice a time i went to sbi branch for complaint but no one take responsibilty of that, all are just busy in saying go to branch manager who always disappear from his desk kindly look into the matter and resolve it .
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                        D
                        Daksh Bhatia
                        from Srinagar, Jammu and Kashmir
                        Nov 25, 2014
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                        Address: Ghaziabad, Uttar Pradesh

                        Sir This is to bring in to your kind notice that i got a call from [protected] today asking me about renewal of my ATM and demanded my card no and pin. He posed me as an employee of SBI and calling from Mumbai. When i inquired in details about branch and codes. he initially tackled then started abusing. Later on when i checked on internet, the no is registered in Bihar or Jharkhand and also there are other complaints for the same no. Please look in to the matter and save your costumer's money and Bank's reputation. Regards Daksh Bhatia
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                          logesindia
                          from Chennai, Tamil Nadu
                          Nov 25, 2014
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Hi, I received SBI credit card and I was told its free credit card and no administrative fee for 1 year. But I got the message from day1 and asked me to pay the penalty too. But I still have not activated my credit card. I taught of returning my credit card and called customer care, but no one is picking phone. its looks like they are keep dragging the matter and increasing the fee. How should I hand over my credit card? What is the procedure for that? If they asked fee, how should I avoid or file the complaint against to the bank? Please kindly clarify. Regards Logu
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 102811 in your mail to enable us to address your concern on priority.
                          We are awaiting the additional information ( Your card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.
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                            A
                            akibdadu
                            from Modasa, Gujarat
                            Nov 25, 2014
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                            Resolved

                            forget my DU no.for online transaction

                            Address: Sabarkantha, Gujarat

                            I complete form for online transaction for convocation fees of GTU.I complete all detail and transaction complete message receive and cut RS.512.36 .then at last step i got error from Internet and so i could not take my DU no.So help me to get my DU no.My detail are following. NAME: DADU MO AKIB MAHAMMADSALIM BIRTHDATE:[protected] ENROLLMENT NO.:[protected] TRANSACTION DATE:[protected] E-MAIL ID:[protected]@gmail.com MOBILE NO.:[protected]...
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                            m.v.k.sastry
                            from Hyderabad, Telangana
                            Nov 25, 2014
                            Resolved
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                            Resolved

                            I lost my ATM Debit card and got it blocked on 27.08.2014 and applied for new card on 18.09.2014, but I have not received card even after 45 days. Again I applied for the same on 10.11.2014 on the advice of concerned bank manager. So far I have not received my card. Pl. look into the matter and do needful. The details are as follows: NAME: M.V.K.SASTRY SB.AC.NO. [protected] BRANCH: SBI, Nuclear Fuel Complex(09071), ECIL POST, MALLAPURAM, HYDERABAD 500062 R.R.DIST.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              sjangavali
                              from Pune, Maharashtra
                              Nov 25, 2014
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                              Address: Pune, Maharashtra

                              I have enrolled group health insurance for my family. My policy ID is -1958604 for from 21.7.2014 for 1 year. Within one month I paid hospitalisation expenses and medical expenses for my daughter, within period . After enrolling policy documents not received, card and any documents not received till two months, documents received after enrolling complaint in consumer forum. Now SBI general insurance rejected claim no.2605530 of Rs.8300/- for standing period. This is totaly wrong and its chitting- S.B.Jangavali- Mobile No.[protected]
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                                V
                                vishalwish
                                from Raigarh Fort, Maharashtra
                                Nov 24, 2014
                                Resolved
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                                Address: Pune, Maharashtra

                                Hello sir / mam, I am vishal jain, In SBI 8 Nov 2014 I was request for Debit Card Re-pin this pin generate but not dispatched. I was 3-4 time call to SBI help line no but they are not responding . Name :: Vishal Jain SBI Branch : Market Yard Pune A/C No :: [protected] Debit card no : [protected] thanks & regards Vishal Jain
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  chonbenthung hmt
                                  Nov 24, 2014
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                                  Address: Pune, Maharashtra

                                  Respected sir/madam I chonbenthung humtsoe have withdraw money from SBI ATM, kothrud branch where the bank itself is situated nearby, pune-411038 on date 16/11/2014 where I get a thousand note which is being torn that side part of is gone, and for which I immediately re- transferred it into my account by using the cash transfer machine where i get a cash memo/ status, 1 note retain for verification. But this matter has been already two weeks for which it is not yet credited into my respective account. Therefore, I suggest you to investigate such issue of getting torn notes and also kindly fix my problem and credit it back to my account number given below. Here are my details: Account number-[protected]. Home branch-wokha branch, wokha nagaland 797111. Card number-[protected]. Phone number-[protected]. E mail -chon.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  First let this forum be a good redressal of consumer grievance which I will rate 5 star next tim.
                                  Nothing is free of cost.
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                                    imran_armaan
                                    from Visakhapatnam, Andhra Pradesh
                                    Nov 24, 2014
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh

                                    Hello Sir/Madam This mail is regards to my credit card, today received a sms regarding my monthly statement which is showing higher amount then what i spent .I tried the customer care no and the service was pathetic, in that call it was saying the estimated waiting time for 20 minutes. With all my patient i was waiting for my calls answer but the call dropped after a long waiting more shame full is the call charged me 40 rupees. I don't understand what kind of service was that being Asia's largest bank is it customer centric or ? Few days before i received a call from your end stating that my SBI credit card is activated i have been charged with some charges which i don't understand how it can be charged in inactive state.I request you to prompt to solve this problem and revert me in the below mentioned no. [protected]. I am not disclosing my credit card number for security reason for further you can write to me to my email address [protected]@gmail.com both my mobile number and my email address is registered with you. Thanks and regards, Mohammad Imran [protected] Viskhapatnam-40.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Anil K8333
                                      from Nellore, Andhra Pradesh
                                      Nov 23, 2014
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                                      Address: Hyderabad, Andhra Pradesh

                                      Hi, I had done transaction using online SBI dated 16th Nov 2014. The transaction could not be completed due to some system failure but the amount(Rs. 400) was debited from my account. Given below are the details of the transaction: CCABK2DMD721IG00FBYTL5 TRANSFER TO 3 .6days completed but Amount not Credited on my account ...please refund my amount
                                      Nov 25, 2014
                                      Updated by Anil K8333
                                      Please refund my amount...how days to i was wait for it
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