[Resolved]  State Bank Of India [SBI] — Account number has changed to kagithapuram branch instead of fatehpur branch

Website:

www.sbi.co.in

(My friend Complaint) I am Bharathidasan.M from Namakkal. I am working in TNPL at Kagithapuram as a contractor labour since 1989. My SBI Bank Savings A/c No.[protected]. As required, initially I had opened SBI Saving bank account for crediting my salary from company in Karur due to non-availability of banks near TNPL. After several year Karur Extension counter has been opened at Kagithapuram for use of TNPL employees. After opening the extension counter at Kagithapuram i applied for change of branch from Karur to Kagithapuram to easy access. But Karur officials wrongly transferred my account to Fatehpur, Rajasthan (Branch code: 10453) instead of Kagithapuram (Branch Code: 10493). But having lack of knowledge I had only accessed ATM Card for withdrawing money from my account. Due to demonetization I could not able to withdraw the money through ATM’s. Recently I went to bank (in December-2016) to withdraw the money from Karur branch they only told that your account has been transferred to Fatehpur, Rajasthan (Branch code: 10453). Again i tried to transfer the branch from Fatehpur, Rajasthan (Branch code: 10453) to Kagithapuram by visited Karur Branch on dt.15/12/2016, they are not ready to answer against my request and even not ready to accept my complaint / application against transfer of account to Kagithapuram. After i called the complaint portal through phone 17/12/2016, they asked me to contact to branch (Kagithapuram) where u want to change it. Also i visited Kagithapuram branch and based on their information CIF no is in Karur branch and Account only transferred to Fatehpur, Rajasthan (Branch code: 10453). I need to change the Account Number and CIF number to Kagithapuram branch.

Kindly look into this matter and give me the solution against the above issue.