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State Bank of India [SBI] Complaints & Reviews

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J
jeevanreddyjk315
from Bengaluru, Karnataka
Feb 18, 2019
Resolved
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Resolved

Hi, i have registered for sbi life - shubh nivesh endowment plan in 2016. My policy due date for this year was on 9th january 2019. On 7th january 2019 i have paid my premium amount of rs.49734/- from my hsbc credit card no ending 1308 and the same details are showing in my insurance account. On january 27th 2019 again the premium amount of rs.49734 /- is debited from my hdfc credit card no ending 2217 without my notice. when i raise a complaint The executives from sbi are saying the amount is already refunded. but whereas i didnt get single rupee. Please find below my details.

Policy holder name : jeevankumar reddy
Policy number : [protected]
Order no. : 6602736
Hdfc credit card number : 3608 xxxxxx 2217

Please return back my money of rs.49734/- immediately. I am sending reminders and calls every day to customer care. The worst ever response from them. I tried all the ways to escalate this issue and count do it. Please can you help me with the escalation matrix. i am not getting any support from them. Please help me to get my money of Rs.49734/-

Regards,
Jeevan. G
Apr 2, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
State Bank of India [SBI] Customer Care's response
Dear Jeevan,

We have forwarded your concern to our team and will ensure to get call back arranged shortly for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Verified Support
Feb 21, 2019
State Bank of India [SBI] Customer Care's response
Dear Jeevan,

Out team tried calling you multiple times on the mobile number registered in our records ending with 3310, however, we were unable to connect with you.

Further, we would like to inform you that the excess premium has been processed by bill-desk on 12.02.2019 and you will receive the same within 8-10 working days. Hence, we request you to check your account from where the premium is paid.

For any further assistance or clarification please contact us at [protected]@sbilife.co.in

Thanks & Regards,
SBI Life Insurance - Customer Care
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    P
    piyuN
    from Pune, Maharashtra
    Feb 18, 2019
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    Address: Bulandshahr, Uttar Pradesh, 431148

    Dear sir

    A refund of 511 rupees was successfully processed on 2 December 2018 to my account. This amount should have been credited to my SBI account by 12 January, but i have not received the refund till 18 february 2019 .

    I have called the state bank of india customer service and they told fill the charge back form to nearest branch but this is not possible.I have confirmed with flipkart and phonepe also and they have successfully processed the refund.
    The Unique transaction reference no is :P1812021430472562586174 and the ARN no :[protected].

    kindly go through the charge dispute emails, locate the pending refund and follow the path back to phonepe's payment processor to locate the refund.

    If you Contact me then please contact using mail id : [protected]@gmail.com

    Please issue solved as early as possible.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Mar 15, 2019
    Updated by piyuN
    Please update the status
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      Prashant Bhairav dutt Pokhariyal
      from Surat, Gujarat
      Feb 18, 2019
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      Address: Bharuch, Gujarat, 393002

      Sir, I have invested in L121G SBI One India Fund-Groth in 17/01/2007 but couldn't get any updates even any letter from SBI Mutual Fund, so I wan the details of my fund . Even if my Mobile number, pan card number and email address is wrong I want to update it are as given under.
      Folio number:- 8162892
      Mobile number:- [protected]
      E-mail id:- [protected]@gmail.com
      Pan card number:- AESPP7555H
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        M
        mukesh sangwan
        from Jaipur, Rajasthan
        Feb 18, 2019
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        Address: Jaipur, Rajasthan, 302004

        Dear Sir,
        My name is Mukesh Bai. I am customar of SBI with the account no. is [protected].
        My ATM card was dispatched on[protected].
        My speed post parcal no. is EB[protected]IN. As i tracked the status of ATM Card it shows "My ATM card is returned due to insufficient addresses."
        I'm very upset. Please resend this ATM card at this my sbi branch address :-

        State bank of India
        RTO Ground
        Jhalana institutional area
        Jhalana doungri, Jaipur
        IFSC CODE No. SBIN0032014.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          Vj Kutty
          Feb 18, 2019
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          Address: 630561

          Dear Sir/Madam,
          Good evening. This Vijayaraja A. I'm living in vembattur. I have SBI bank account in vembattur branch past 4 years. Now I don't use my SBI bank account. Because I lost lot of amount from my account. When I went to ask the reason for this detection, branch manager did not give proper reason. And one time i have raised the complain mail. After one week the branch manager called me and asked me why did you complain me. I said I want the reason for debited amount that's why I raised the complain like that. After this incident when I go to bank he hated me. Now a days my mother bank also faced same problem. Yesterday she take a passbook and went to ask the reason but the manager don't give correct reason & respect. Recently I went to see the bank. There lot of people's complaints bank manager and officers. I asked them to complain but they don't know how to complaint. That's why i writing this mail for that peoples.

          So, kindly take the sevior action to branch manager and officers. I hope you will understand our problems and take the correct actions for this query. I'm waiting for your valuable response.

          I have attached the bank details for your reference.

          Thank you...

          Regards,

          Vijayaraja A
          +1 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Feb 18, 2019
          Updated by Vj Kutty
          Dear Sir/Madam,
          Good evening. This Vijayaraja A. I'm living in vembattur. I have SBI bank account in vembattur branch past 4 years. Now I don't use my SBI bank account. Because I lost lot of amount from my account. When I went to ask the reason for this detection, branch manager did not give proper reason. And one time i have raised the complain mail. After one week the branch manager called me and asked me why did you complain me. I said I want the reason for debited amount that's why I raised the complain like that. After this incident when I go to bank he hated me. Now a days my mother bank also faced same problem. Yesterday she take a passbook and went to ask the reason but the manager don't give correct reason & respect. Recently I went to see the bank. There lot of people's complaints bank manager and officers. I asked them to complain but they don't know how to complaint. That's why i writing this mail for that peoples.

          So, kindly take the sevior action to branch manager and officers. I hope you will understand our problems and take the correct actions for this query. I'm waiting for your valuable response.

          I have attached the bank details for your reference.

          Thank you...

          Regards,

          Vijayaraja A

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            N
            Nitika.02
            from Mau Aimma, Uttar Pradesh
            Feb 18, 2019
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            Address: 226016

            Sir,
            I have visited so many banks. But this bank is worst among all of them. My saving account is in your sbi munshi puliya branch lucknow your branch code is 11213. Their staff is so rude. I just asked the lady about the token machine polietly. She just ignored me and when i asked her again she started shouting on me. This is how they talk when a customer ask for help.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Not responding to customer
            Not even giving the deposit form .and telling that the forms are not there, still they are Infront o[censored]s
            Very inconvenient service and not cooperating with customers
            My account number is [protected] and IFSC - SBIN0005428. No action was taken against my account by the Branch Manager of the unauthorised transaction SBI BRANCH ARAON of Rs.1000 on 07/02/2016.
            There has been an unauthorized transaction on my sbi account by ddr Bajaj Auto of rs 800/ without my knowledge. This seems like a fraud case to me. Please reverse the transaction as soon as possible.
            Sbi a/c number- [protected]
            Mobile number- [protected]
            Email id - [protected]@gmail.com
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              M
              Madhavi Puli
              from Bengaluru, Karnataka
              Feb 18, 2019
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              Address: Nellore, Andhra Pradesh, 524101

              Hi team,

              This is madhavi,
              D/o p. V rathnam,

              Issue: every month 1 st he is getting pension amount from aps rtc (1946/-rs).

              Last month i have checked balance amount, it was 13000 above.
              This month i have checked almost 5 to 6 times and it showing wrong available valence like 2740 /-rs

              Can you please let us know, what can i do now and tell me the process to get my dad amount.

              Thanks,
              Madhavi p
              [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Serving account ko DSP me Cheng karna

              insufficient balance in my dad account - Comment #3355597 - Image #0
              My name is DIPAK WALKE and Iam Having Saving Account SBI Branch KOREGAON BHIMA .my saving account no. is [protected] i've not received sbi atm card. Plz send my ATM card As soon as possible. not come in post at one month ago why tell me atm post details or contact number
              ddw's reply, Feb 13, 2019
              My name is DIPAK WALKE and Iam Having Saving Account SBI Branch KOREGAON BHIMA .my saving account no. is [protected] i've not received sbi atm card. Plz send my ATM card As soon as possible. not come in post at one month ago why tell me atm post details or contact number
              I have deposited 4000 ₹ at SBI CDM (04/02/2019 16:36:01) near SBI Kondhwa branch pune, money went inside machine but amount is not deposited in the account. I have received the receipt saying Entered, Retracted Info, Please contact branch manager for clarification.
              Sir,
              my a/c -[protected]o
              name - sita devi
              i have try to withdraw rs 3500 on 7th feb 2019, my balance has been debited and not withdraw
              So please check and refund my balance
              Rgds
              Sir,
              i had transfer 1600.00 saudi riyals from tahweel al rajhi bank the reference

              number for this payment is[protected] to State Bank of india (SBI) on

              4/2/2019 but it has not yet reached kindly look this matter .

              Anish Baby
              [protected]
              anish.[protected]@gmail.com
              Sir,
              I used my atm on 08/02/19 @12:59 p.m in orientation bank Rs5000 w/[protected]@OBCATM WC177701fm A/cx8730 on08Feb19Txn#[protected], please credit back my amount. My account number is [protected]
              I am going to your Branch at 11.30 am., Branch code 11588, At. Post ta. Mul Dist Chandrapur, Your cashier is to slow, when I asked to yo My number is coming at 1.30p.m.your cashier, he say me i am boss of this bank. You should be complaint our senior officer, who is not do anything.
              State bank manager, azad road branch district- amroha (U.P)- 244221, say me yr mother cheque not drow in my acc. becouse not any one acc. in my branch . plz help me . kta aisha koi rule h ki same bank ki cheque other brabch mai caise ya withdraw nahi ho sakta
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                K
                kuldeep kumar singh K.D.
                from Gurgaon, Haryana
                Feb 18, 2019
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                money deducted in the name of othpg with airtel money

                This is regarding an unauthorized transaction made with my debit card of inr 4999
                My account is debited with the name of othpg airtel money with rs 4999 without any message.
                I never share card details to anybody.
                Please give me a solution.
                I have compliant to my bank but they have not gave my any satisfaction answer so i request please provide me a solution...
                +1 photos
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                R
                Rv Meena
                from Meerut, Uttar Pradesh
                Feb 18, 2019
                Resolved
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                Resolved

                Address: Sikar, Rajasthan, 332703

                I make payment to paytm for a product and payment from sbi account. Than i return product and paytm accpt my return and send my refund to sbi accoun.
                Paytm send me refund of rs.390 to my sbi bank account but money not received. I chek my account properly but not show any amount.
                Refund done by paytm on[protected] at 3.11pm.
                My sbi account number is - [protected]
                Ifsc - sbin0031127
                Feb 22, 2019
                Complaint marked as Resolved 
                Solution provide me in Very minimum time by sbi
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Feb 19, 2019
                Updated by Rv Meena
                Paytm provide me reference id-
                75503729049027135660748
                Feb 19, 2019
                Updated by Rv Meena
                Paytm send me proof with date and time that paytm send refund in my sbi account.
                Detail provide by paytm to me is in image--

                Feb 20, 2019
                Updated by Rv Meena
                Tell me the status of my this complaint
                My pension accounts SBI dehri Branch code. 2859 my loan application cancelled without permission I asked for reason but they do not tell me any reason about it . they threaded me
                I opened my account in sbi skmch branch muzffarpur Bihar for taking passbook I went in branch many times but I didn't get passbook staff says today link fail, staff is on leave when I went to talk with branch manager he doesn't talk in proper way it is very irritating behavior such a bad service by SBI I never thought about this.
                Please credit card and dibit card mothley setment and loan details action please
                I have transferred a sum of Rs 20, 000 to account no-[protected] by mistake sbi branch with ifsc code-SBIN0002742 on 5 Dec 2018..kindly revert back the payment to my account [protected].I tried to talk to the individual but he is not responding..please do the needful..I being an army person not have much money
                Thanks
                Kumar vikram
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                  R
                  Ranjaym
                  from Gyanpur, Uttar Pradesh
                  Feb 18, 2019
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                  Address: Barabanki, Uttar Pradesh, 212601

                  Dear sir
                  Ac no [protected] and ifsc cord sbin0001213 ac /ho shnesha kumari sir i am useing anydesk softwere. Phone recharg but my account suddenly didction rs 9000. Sir i am useing payment mode bhim rbl aap. I am contacts costamar care. Then using costamar mob no [protected]
                  Yesterday in my account.
                  Sir i requested you please help and help immediately.
                  +1 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dear sir,

                  My Name is Nandlal Bodhi Paul, I am a Sbi account holder. My account number is [protected], my account has been debited 15 times of inr 295 for transferred to INVESTMENT INTERMEDI without noticing me. Total cost deducted of inr 4425. Please kindly refund to my account.

                  Thanks and regard,
                  Nandlal.
                  Dear sir i am sbi customer a/c [protected] branch rudrapur 10207 i regestard for inb service i forget my user id pasword i visited to my home branch SBI, given to complaint. Few days over then I spoken withA M Manager he told u can go and ask sbi big branch I don't know how he will
                  Please help me sir not other my help customer my amount 499 Amazon transaction refund not come
                  Sir mere acount se paise kate ja rahe hai aur mujhe bataya bhi nahi ja raha hai 1500 r kat liye gaye sir m itna nahi kamata sir please meri madad kare mujhe mere paise vapas refund karaye
                  I have a S/F account in badly branch I had made so many call regarding my double deduction of an amount Rs.9999/- which I made on dated 28/07/2018 by ATM debit card, they are refuse to lodge my complaint, till then I wandering about my complaint but till now no positive reaction I reach from them.
                  Plzz give me mobile no. regestered with my bank account
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                    O
                    Ogyappa
                    from Chandrapur, Maharashtra
                    Feb 18, 2019
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                    Address: Solapur, Maharashtra, 413004

                    To sbi i am sbi customer. I am account holder. 15 february 2019 debit my account ₹189 but i cant understand where my money credited? Which person account credited my balance of amount. I want details my transaction. I want information my account details where my money go? Why you debited my account on 15 february. How is it possible? I was confused. Please provide me details.
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Feb 18, 2019
                    Updated by Ogyappa
                    Debit account rupees ₹189 on Feb 15 2019

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                      I
                      Indranil Bhattacharyya
                      from Kolkata, West Bengal
                      Feb 17, 2019
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                      Address: Kolkata, West Bengal

                      — original message —

                      From: indranilwbcsexe2002

                      Date: 11/18/17 1:52 pm (Gmt+05:30)

                      To: gm. [protected]@sbi.co.in

                      Subject: grievanve for not getting a locker

                      Sir, i am indranil bhattacharyya from new green park. Po - narendrapur. Kolkata - 700103 west bengal. I am an employee under govt of west bengal. I have a savings account bearing no. [protected] cif no. [protected] at teghoria kamalgazi branch (Branch code - 18129). We have also ppf accounts of my wife and son and two fixed deposit accounts in my name at that branch.

                      I applied for a locker on 07/10/2016 to the then branch manager at that branch when the locker facility was not available with that branch . Recently locker facility made available and i contacted the recent branch manager and handed over a copy of that prayer to her. A contact was made from the branch and today i. E. On 18/11/17, i went to the branch.

                      The branch manager insisted me to invest rs. 1 lac on sbi life or any other sbi mutual funds for allotment of locker.

                      My grievance / query — wherther investment in sbi life or in any other sbi mutual funds is a rule / prerequisite to get a locker at sbi.

                      Yours faithfully.

                      Indranil bhattacharyy

                      Mob no. [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Feb 17, 2019
                      Updated by Indranil Bhattacharyya
                      Still not received locker though complaint made to concerned Regional Manager of SBI and also to gm.[protected]@sbi.co.in
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                        S
                        smi7862
                        from Hyderabad, Telangana
                        Feb 17, 2019
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                        Address: YSR, Andhra Pradesh, 516115

                        This is noticed that rupees 212 (23.60 * 9 = 212.4) is being deducted from my sbi account on 07-02-19 in a row means in a day. It did show as "to transfer insufficient balance atm decline. And it did transfer to the same number as [protected] for 8 times and only one time it did transfer to this number [protected].
                        I would like to know why these kinds of decline charges are debited from the account.

                        Sbi branch: rajampet main branch, ysr kadapa.
                        Email: [protected]@ymail.com

                        Thank you.
                        +1 photos
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                          H
                          Habeena Akbar
                          from Tumkur, Karnataka
                          Feb 17, 2019
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                          sbi fraudulent

                          Address: Alappuzha, Kerala, 688526

                          I tried to widraw 10000 rs on 21st january 2019 at 11:05 am. And after all processing suddenly the atm got off. And after some time when it restarted i got a message on the atm screen that atm service is currently unavailable. And i didn’t get my money. I gave a written complaint on the branch and after that i complained online 2 times. Till i didn’t get my money back. My branch is sbi poochakkal branch kerala. Ifsc:sbin0070298. Now i’m...
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                          Akki AD
                          from Kolkata, West Bengal
                          Feb 17, 2019
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                          Address: 700122

                          Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            A
                            Anubha708
                            from Allahabad, Uttar Pradesh
                            Feb 17, 2019
                            Resolved
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                            Resolved

                            Address: Allahabad, Uttar Pradesh, 211019

                            A refund of 1099 rupees was successfully processed on 06 feb 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service but nobody has resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            Kindly locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

                            My refund reference number : [795807]
                            My account no is : [[protected]]
                            Feb 18, 2019
                            Complaint marked as Resolved 
                            Money refunded in the bank account.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Sivaraj2409
                              from Bengaluru, Karnataka
                              Feb 17, 2019
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                              Address: 560102

                              I made a upi transaction of ₹10, 000 using sbi anyware app to my another personal account on 15th feb 2019. The transaction was successful but the payment didn’t credited to my other account. I raised a dispute on the sbi app itself but even after 2 days, it is still in the same status “awaiting bank response”. I called the sbi customer support but they are not helping at all. I contacted sbi support via email but they didn’t even send a simple automated email confirming they got my complaint. Sbi is the worst bank to have an account. It’s been 3 days since the issue occurred, still no response from sbi by email nor sms.
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                manprert0508
                                from Hapur, Uttar Pradesh
                                Feb 17, 2019
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                                Address: Ahmedabad, Gujarat, 380024

                                This is to inform you that myself harlinkaur avtarsingh bagga having an account in sbi bank with
                                Account no-[protected] have been cheated on 12th of february 2019 with series of transactions of rs 310
                                And 65 via my sbi debit card 478xx4232. Total amount lost is 4440. Please note that the below mention
                                Messages in series came on my registered mobile number as:-

                                'thank you for using your sbi debit card 478xx4232 for a purchase worth rs65.0 on pos [protected]
                                At google *meme txn#[protected]. If not done by you, forward this sms from mobile number registered
                                With sbi to [protected] to block your card. You may also call[protected]'

                                Pls find attached all the transactions in series in pdf.

                                It is very surprising that i have not got any otp to approve the above transactions and still these
                                Transactions have been done.

                                This is my hard earned money and pls do the needful so that i get my money back.

                                I have written to sbi also, but no action has been taken.

                                Harlinkaur avtarsingh bagga
                                [protected]
                                57, meashwari society near amber cinema bapunagar
                                Ahmedabad
                                +3 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  V
                                  vijaya63775787
                                  from Rajahmundry, Andhra Pradesh
                                  Feb 17, 2019
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                                  Address: 380015

                                  Plz help me. I didn't do any transaction today with my state bank of india. I am using only sbi atm card, 15th february 2019 morning 10.53am to 11.15am 77 transactions done without my knowledge.in that i lost rs.9538/-. How it happens i couldn't understand. I did not use my atm card in any shops, or i did not do the any online transaction like phone recharge. I didnt have internet banking with state bank of india. Only i have pass book, cheque book and atm with me. Plz help me. The amount which lost it is 9538/- rs. How can get back is there any way? How to apply please respond me rest f details i will give further mail. I want give a complaint in the police station they are telling that it is online transaction we can not do anything. Better you contact bank people. That money only source please help me... I block the debit card and registered a complaint in sbi customer care.

                                  Thanking you
                                  Reagrds,
                                  Vijayalakshmi
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    rmeena269
                                    from Chennai, Tamil Nadu
                                    Feb 17, 2019
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                                    Address: Khunti, Jharkhand, 835210

                                    Respected sir,
                                    Respected sir,
                                    Maine ye credit card salary base pr liya h aur apne bhi isko mere ko salary base pr hi issue kiya h
                                    Aur meri salary 31.12.18 account main deposit ho gyi thi aur mere account main 31.12.18 ko 48000/- amount available tha tb apne credit card ka billing amount deduct nhi kiya aur credit card se late fee, dishhounor fee and finance charge deduct huwa tha
                                    Jisme late fee and dishhonour fee refund ho gyi h
                                    Lekin abhi tk finance charge ka amount -1084.53 refund nhi huwa h
                                    Iske liye main 3-4 time complaint kr diya abhi tk refund nhi huwa
                                    Isko refund kijiye
                                    Thanks
                                    Please action quickly on this matter
                                    Credit card no -[protected]
                                    Name ramesh kumar
                                    Ac no [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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