State Bank of India [SBI] Complaints & Reviews

I am an SBI account holder A/c No [protected] ( Shivajinagar Branch Bangalore). I have been receiving my pension in this account since 2011. For the past two months I have not received my pension. ( for April and May 2015. Shivajinagar Branch has not replied satisfactorily to my telephonic enquiry. The pension is transferred to Shivajinagar branch from Ansarinagar Branch. SBI Ansarinagar has stated that they have already transfered the necessary documents by April 20, 2015. Till now the pension for two months has not been released. We are not sure where the problem lies. The same may be sorted out as early as possible.

I had done a purchase of INR 2744 in lifestyle store gurgaon .During bill payment my first pos unsuccessful and second was successful. On 23rd may itself the unsuccessful transactions of 2744 was reversed but again on 25 th may account was debited for INR 2744 against the same old transactions which failed on 23 rd may . Please look into this on priority and get my A/c .this is my a/c no.[protected] From Kusum giri [protected]

Respected Sir, As for your information myself MD. WAZID ALI son of MR. MUHAMMED ALI beg to say that, an education loan of Rs. 2, 20, 000 has been sanctioned to me by SBI bayron bazar Raipur (c.g). After completing the course period I have contacted the bank for repayment of the residual amount. The bank statement given to me by SBI has some fault which are as follows:- 1) The first cheque given to me dated 6 dec 2010 of Rs. 59, 000/- but the bank statement shows the debit amount of Rs. 61, 652.00 2) The EMI of Rs. 590/- dated 10/07/2011 not withdrawn by the bank(having sufficient amount in the account) 3) The bank statement shows no entry of the EMI dated 14/11/2011 of Rs. 1180/-, 12/02/2013 of Rs. 1180/- and 11/03/2014 of Rs. 1900/- where as the account book shows the withdrawl of the following E.M.I.s by SBI. 4) the bank has fixed the EMI of Rs. 1180/- for 12 month but withdrawned 19 EMIs after informing, the bank stoped the EMI of Rs. 1180/- and refixed the EMI of Rs. 1900/- for 2 years (24 EMIs) in the new mandate form. These irregularites increases the preiod intrest and also the residual amount. Therefore all the copys of the doccuments forwarded for your kind decision. thanking you.

sir, I have an account in your respective bank My account no.details are [protected] nagarbhavi second stage bangalore 560072 I had dropped a cheque in this account on 10th April 2015 CHEQUE NO. 001783 amount of 5000 but till today your bank has not neither this cheque cleared nor returned We has gone so many times to BANK But every times they speak come tommorow come tommorrow not taking this matter serious now tell me WHAT TO DO who will solved our problem ? kindly solve it one time we already massege UNHAPPY to [protected] 15 days ago they called me and after listening told me will be solved but not yet please solve our problem THANKS yours faithfully mohd aslam

Savings account no [protected]at Maya enclave Maya puri N Delhi ppo no[protected] I have retired from central government at Delhi No pension benefit has been received till date ppo received by bank on 13 April 2015 retired on 31 January 2015pl look into the matter

ONLINE PAYMENT THROUGH CREDIT CARD MADE FOR ADMISSION PROCESS. REFERENCE NO[protected].--- APPLICATION FORM NO -2008925.---APPLICANT NAME--JANKI RAJESH OZA--- BANK REFERENCE NO[protected].---PAYGATE REFERENCE NO[protected]PAYMENT AMOUNT 300/-Rs PAYMENT MADE BY SBI CREDIT CARD. FOR FURTHER ADMISSION PROCESS WE REQUIRE JOURNAL NO. PAYMENT MADE ON 28/5/15. WE HAVE NOT YET RECEIVED JOURNAL NO.

Dear sir I am sri jyoti swarup somjaji a/c holder of jatni main branch, now I am staying at bhadrak and I want cheque book from bhadrak branch is it possible? other wise i want to apply chq book in online plz send the detail procedure. Thanks with regards jyoti

I have been issued a Credit Card from SBI. Though I have not purchased or not withdrawn direct cash using this card, however I have been billed Rs. 3, 600/- for this card. I want to know the reason for this amount and further also I want to deactivate my Credit Card. The helpline No. is not responding. Please let me know the process to deactivate my card and also waive the charges. Thank You With Regards Yatan Kumar Sinha Email - [protected]@gmail.com Mob. - [protected]

Dear Sir, With respect to above, i want to inform you about the misbehaviour of one of employee (Assistant Clerk, Age Around 50) of SBI (Link Road Branch Bharuch Region Gujarat). Today[protected] I am waiting for submitting the challan in front of Entry Gate of SBI Link Road Branch before opening of branch in morning, starting timing of branch is 10:30. At 10:30 I see in my watch I knock the door because Door Is locked from inside, he opened the door and start insulting me for knocking the door. Then when door opened i want to counter for submitting challan at that time I am not talking to him still he is insulting me for knocking the door and telling the rules etc. When I say something he starts in loud voice. After completing my work I try to giving the answer still he misbehave and tell me to go out. In between Manager also supporting him for that and I am in hurry I am not complaining his branch manager for him and I also not knowing the name of that employee. So my complain is about behaviour of an employee who is responsible for giving services to the customers in this very bad conditions of summer. Customer visits the branch for support instead he misbehaving to the customer in this summer where already temperature is already high, whether giving satisfying answer and calm behaviour to the customer he start giving rules and regulation. Due to all this thing when I came back I skipped from one very bad accident on my way I am on bike. Am I correct to ask, Is it the right direction for doing Banking. If Yes, then I never allowed anyone to open account in your bank. Ghanshyam [protected]

The above deposit got matured on 28th may.I have already given my instruction to the bank branch through two separate letters, one handed over though New Delhi branch Dwarka sector 5, and another through speed post dated 23rd May to transfer the funds to my savings bank account no. [protected] in SBI linked to the same CIF NO. [protected]. l have sent e mail to Jayanagar 2nd block branch on 26th May as well as 2 mails on 28th May.Tried to speak to the bank through contact numbers 26563632 and[protected] with no success. I am a senior citizen presently in Delhi, and not possible to visit the Jayanagar 2nd block branch in Bangalore. Request to transfer the funds immediately to my savings bank account.

P. RAVIKUMAR OF SOUTH WESTERN RAILWAY TOOK POLICY ON[protected] AND TOOK PAYMENT OF PREMIUM OPTION THROUGH SALARY DEDUCTION. EVERY MONTH DEDUCTION DETAILS COMES IN PAYSLIP. ON ENQUIRY IN PLI OFFICE IT IS LEARNT THAT PREMIUM IS NOT COMING OR ACCOUNTING REGULARLY. THE SAME ISSUE WAS COMPLAINED IN WRITING TO THE CONCERNED AUTHORITIES. I HAVE NOT YET RECEIVED ANY ANSWER. POLICY NO. KT-402752-CC type EA. LAST COMPLAINT GIVEN DATE:[protected]. PLEASE DO NEEDFUL. I HAVE BEEN WORKING AND LIVING IN BANGLORE FROM[protected].

R/Sirs, Upon my inquiries regarding PRADHAN MANTRI JANDHAN YOUJNA, HOUSING LOAN AND ATM CARD, to the SBI Vasna Br, Vadodara, one lady officer very very roughly and roudly and 3 times within 1 months. Always she ans this type to all. Pl do the needful at the earliest. Regards, PRATAP B JAIN M=[protected]

We (Mrs. Rupali and Dr. Amolkumar Hule) have applied for home equity loan (20 Lacs) through Byculla branch to RACPC Mumbai South on 11 May 2015. We had submitted all the required documents too. On 23 May I visited the RACPC Mumbai South (Chinchpokli) office and got to know that additonal document is required (which I was not asked to submit till date. If I would not have visited the office in person, it would have been further delayed). On the same day (23 May), I submitted the additional required document. I was told that the loan sanction & account opening will be completed by 27 May and I was given appointment of 28 May (5 to 6 pm by Bhavna Shah). During my visit, the processing office Ms. Bhavna Shah was casual in her approch, saying that (in Hindi) "aapne pahale bhi loan liya hai, aapko to malum hi hoga ki SBI mein time to lagta hai". I requested her to process the loan sooner as the requirements are all met. She was very casual in her approach and said that "we will work as per our speed and not based on customer's requests". I got the impression that this officer is pretending that she is loaded with work and she don't want to do her work swiftly. As of now I didnot receive any call for appointment confirmation. Kindly look into the matter and improve SBI services by - making the staff customer friendly by giving up the attitude of "customer is in need and we can take our sweet time to process their requests". Practically, other competative banks (especially Pvt. banks) as providing much better services (and faster) to their customers. I am a patriotic person, wish to see India further flourishing...SBI being PSU is doing well but can do much much better if it's employees get the right attitude of doing their duties ON OR BEFORE TIME TO DELIGHT THE CUSTOMER and to avoid delay in processing! Jai Hind! My email ID is: amol.k.[protected]@gmail.com

Sir, 1. Pl refer my loan acct No[protected]. Out of the loan amount of 18.35 Lacs, a sum of Rs 13.98 lacs has been disbursed in two instalments of Rs 7.99 lacs and 5.99 lacs. 2. The remainder loan amount of Rs 4.37 is required to be sent for payment of my final instalment as per the details given below:- (i) Beneficiary Account Name - Army Welfare Housing Organisation (ii) Beneficiary Account No. - SB A/C No[protected] (iii) Beneficiary Bank ICICI Bank Ltd., IFSC ICIC0000007 9A Phelps Building, Connaught Place, New Delhi - 110001 3. Even after a lapse of 15 days, the manager SBI Wakadewadi Pune, has NOT disbursed my last instalment of loan . This has resulted in loss to me. Please instruct the concerned bank to disburse the loan immediately. Thanks. Brigadier P N Chaudhari

Sir My son studying at US has Viswa yatra card taken from SBI, NPOL branch, kakkanad, Kochi-682021, Kerala. For the last two times when I(father) submitted application for topping up the card with money with SBI, CEPZ branch, Kakkanad, Kochi 682030, Kerala (by money debited from my account), it took 2 days for the same. Recently, yesterday(27/5/15 at 1430 hours) I submitted application with SBI, CEPZ branch, Kakkanad, Kochi 682030 (with request to debit the equivalent INR from my a/c in SBI, NPOL branch, kakkanad, Kochi-682021, Kerala ) for topping up 2500 US $in the Viswa yatra card of my son, the transaction has not happened till now(28/5 at 1700 hours). As my son is studying in a University at US & has no other source of income the delay by SBI, CEPZ branch, Kakkanad, Kochi 682030 Kerala in making the transaction may be treated as a serious offence. It is requested to take necessary action for the same.

On 17 April 2015, I tried to draw Rs 9000/- from SBI ATM, Hauz Khas. Money was deducted from account but I didn't get cash. I had to complain... It was seen that 9000 had been deducted, reversed and deducted again on same day. After complaining, Rs 6500/- was deposited back in my acc on 27 April and I was told in mail that at times the money is reversed in phases !!! I complained again but everytime complaint was closed without being solved.. When I call customer care centre, they redirect me to home branch; when I tried mailing home branch, they hardly reply or just say it'll be done... I wonder how long it takes for a bank of this repute to reverse an error in my account due to fault in their ATM system !!!

Sir/Madam, This is to inform you that i lodged complain on 26th april 2015 about cash being wrongly debited. Its been more than 1 month and my issue is still not resolved.Firstly i made written complain, they took 10 days and then replied to visit the branch where my account is.When i went to branch they asked me which i gave.After few weeks they told me that my transaction is successful and cash has been withdrawn.

my sbi card number is XX5345. My name is srinu. Suddenly i have a received 5 messages that the $139.64 has been made by AT&T K004 9966 ESTOR / APL*APPLE ONLINE STORE. Plz try to get my money back. This transaction is made without my concern.

Hello,
I had accompanied along with my cousin to this Branch SBI MICO layout BTM 2nd Stage, Bangalore for updating Pass Book, it was a horrible experience from the Staff & Sub-Staff working there. The person who makes pass book entry and gives token no behaves as if he owns the entire bank and all o[censored]s are at his mercy, should hear to him and he screams and uses bad words at aged people, i complained to the Operations manager, who just didn`t hear anything and was sitting like a SOLID ROCK, That person was scolding with foul words at aged people and i felt very bad looking at it.

I hope strict action should be taken against the Sub-staff for screaming at their valuable customer and action against Branch Manager also for not bringing things to control. I asked the customers and they say it a daily routine they hear from the SUB-Staff.

They are spoiling the Bank Name, for a second i thought i entered a place filled with Local Rowdies.Shame SBI for recruiting and not giving proper customer service training.

I have communicated with the company several times earlier through emails, by phone regarding the withdrawal of my fixed deposit. In the last communication, I was informed that ''We wish to inform you that the Lien which was marked on your FD is already invoked and payment is already credited on your SBI Card Account and remaining amount has been refunded if any. Further we would request you to kindly visit to your Branch with fixed diposit certificate for further details. So, I went to my home branch which is located at Moodbidri, Karnataka to withdraw the money and to my surprise, the bank people informed me that the fixed deposit is made not in their branch but at GE Capital, Gurgaon. So, I requested them to transfer the money to my home branch, there was no email response even from nodal officer. All phone agents are like, we will send an email and resolve it within 72 hours but everytime i called they will say the same thing.To be very honest, SBI credit cards doesn't care much about their customers. I have complained many times, here is one of the request no.1-[protected].Hopefully, I will get my money back.