State Bank of India [SBI] Complaints & Reviews

My SBI ATM Card Is Not Delivered . My ATM Card Booked at BNPL SP Hub MANIPAL on 22/04/2015 and Tracking No is- EK[protected]IN. I Contacted Burdwan RMS, they told me the post bag of 26/04/2015 is missing. My Address Is- 2nd Bye Chandmari Lane, North Arabinda Stadium, Post+Dist- Burdwan. Pin- 713101 My mobile no is [protected] Plase Take Necessary Action and Do The Needful. Thanks & Regards, ARITRA ROY

Dear Sir/Madam, I tried to take Rs.5500/- using SBI ATM- debit card on 13th May 2015(19:42:13hrs) at Karnataka bank ATM Centre, Rc Road Tirupathi. At that time, the transaction status was Issuer Unavailable (Response Code - 091). So I didn’t get the amount from that transaction. But the amount of Rs.5500/- was debited from my account. I request you to look into the matter and make credit o[censored]ndispensed amount of Rs 5500/- at the earliest. Please find the below details: Account and Transaction Details: My Account Number :[protected], Account Holder Name:-C Swathi, Branch : Annamaiah Circle Branch, Tirupathi, Date & Time of Transaction: 13-May-2015 (19:42:13hrs) Transaction Number:-KBL[protected], ATM WDL ATM-ID-KBL09015, NOTE: I have informed this issue to SBI Helpline and they gave the Complaint Reference No:AT[protected] immediately for my complaint. The amount is yet to be credited. Regards C Swathi, Ph No- +91 [protected].

Dear Sirs We have received complain ID N0 1043217 and yet have not been able to resolve the issue and have been receiving SMS from the concerned bank regarding unjustified payments with interest which is growing higher We request you to please help us resolve the issue Regards Arwah Salim Dalal

My registration number is [protected] and my name is g sri ramya and I have applied for sbi po, exam to be conducted in june. I have wrongly entered my category as general. Actually am OBC.Please correct it to OBC, Sir. my email [protected]@gmail.com

it is to inform you that the i am making the payment of above Said ARN of passport reissue appointment at 11:30 the otp had enterded but your server shows that I was logged out and no message was received by you when i chek the payment status it was showing FAILED So ihad done the payment with another credit card of AXIS Bank Now at 2:30 PM a message from your side had send that the payment has made by you. You are requested to cancelled the payment and refund it in my account . Thanks kamaljit Singh ([protected])

Sir/Mami want to complaint about SBI branch manager o[censored]rban Estate 2, Hissar, Haryana. He uses bad language talking with the customers like 'tu" and i have complained that i am not recieving OTP while doing transaction with debit card and it has been 15 days yet there is no solution to my problem and he today he said that have some patience . Even he said that he has no acoountability in case of failure . So, i request you take a strict towards misbehaviour of your employees who are creating a negative image of SBI in our mind and please take steps to solve my problem . My a/c details are given below - Name - Ramesh Kumar Garg A/C No. - [protected] Branch Code - 17698

Respected sir, I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again. Details of my account: Full Name :Deepak kumar Mohapatra A/c with SBI Main Branch, Bhadrak, Odisha A/c No. is [protected] Thanks & regards, Deepak Kumar Mohapatra +91 [protected]

SBI cc team called me many times until i submit my documents to apply for card on card. Once i submit the documents it is since 20 days, i have no update on that. Even the numbers which they called from are not connecting cc team also the executive who collected the documents from me. please do the needful.

Kindly allow my account for transaction at POS 00010001 or suggest me some solution to pay online system with secure a/c or how to activate my card No. or a/c No. in online payment system. Moreover i have already registered my mobile No. and also with 3D secure for my a/c. As i received the message from SBI saying that the transaction at POS
00010001 declined due to authentication failure, when I try to order or pay through online system from my card No. and a/c No.

PLEASE PAY YOUR ATTENTION REGARDING THE MATTER B . P . KESHRI & CO. CHARTERED ACCOUNTANTS New Market, Dharamshala Road, Jharia Tel :[protected], Mob :[protected] P.O.Jharia ( Dhanbad ) 828111 ( Jharkhand ) E-Mail.[protected]@rediffmail.com Dated ; 06/05/2015 TO, Office Incharge of Customer Care Services Sub : Complain Regarding non-co operation for providing Necessary Information and required documents for taking education loan From S.B.I Jharia Bazar Branch Code – 1225 and the manner Of talking your Branch Manager is not good but erred Dear Sir, With refrence to above subject I would like to draw your kind attention regarding the manner and Conduct of your Branch Manager of SBI, Jharia Bazar-Branch Code-1225. Sir I personally visited your branch Manager for taking Education Loan of my Daughter Sujata Bharti, Who is B.COM ( Hons ) and qualify for MBA Post Graduate Course at Bangalore Based Institute- “ ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES “ When I asked to your Branch Manager, he could not reply satisfactory answer regarding procedure And what Documents required, and how I can get education loan for my daughter, H e become angry to me and his reply was in rough manner, which I feel vary bad. If he can not treat well With customer just like me, how anybody prospect cooperation from your Branch Manager of SBI JHARIA BRANCH Code -1225. Only he replied If you are owner of House and permanently resident of Jharia and the house is in your name Then I will talk with you otherwise you may go. Sir I request you to kindly control over the behavior of Your Branch Manger of SBI JHARIA BAZAR CODE-1225 and guide me how a person can get education loan from SBI and what documents required. The conduct of your branch manger of SBI JHARIA BAZAR BRACH CODE-1225 is not follow the basic Principle of citizen charter but the activity of branch manager is just like a dictator, there are so many charges and complain lodged against this branch by several customer of this branch. You are requested to look into the matter and take necessary action, So that your customer may satisfy with Bank services. Thanking You. Yours Faithfully B.P.Keshri, C.A KINDLY PAY ATTENTION HOW ANY ONE CAN AVAIL EDUCATION LOAN FROM YOUR BRANCH IN SUCH A SITUATION WHICH I HAVE FACED WITH YOUR SBI JHARIA BAZAR BRANCH CODE-1225.

PLEASE PAY YOUR ATTENTION REGARDING THE MATTER B . P . KESHRI & CO. CHARTERED ACCOUNTANTS New Market, Dharamshala Road, Jharia Tel :[protected], Mob :[protected] P.O.Jharia ( Dhanbad ) 828111 ( Jharkhand ) E-Mail.[protected]@rediffmail.com Dated ; 06/05/2015 TO, Office Incharge of Customer Care Services Sub : Complain Regarding non-co operation for providing Necessary Information and required documents for taking education loan From S.B.I Jharia Bazar Branch Code – 1225 and the manner Of talking your Branch Manager is not good but erred Dear Sir, With refrence to above subject I would like to draw your kind attention regarding the manner and Conduct of your Branch Manager of SBI, Jharia Bazar-Branch Code-1225. Sir I personally visited your branch Manager for taking Education Loan of my Daughter Sujata Bharti, Who is B.COM ( Hons ) and qualify for MBA Post Graduate Course at Bangalore Based Institute- “ ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES “ When I asked to your Branch Manager, he could not reply satisfactory answer regarding procedure And what Documents required, and how I can get education loan for my daughter, H e become angry to me and his reply was in rough manner, which I feel vary bad. If he can not treat well With customer just like me, how anybody prospect cooperation from your Branch Manager of SBI JHARIA BRANCH Code -1225. Only he replied If you are owner of House and permanently resident of Jharia and the house is in your name Then I will talk with you otherwise you may go. Sir I request you to kindly control over the behavior of Your Branch Manger of SBI JHARIA BAZAR CODE-1225 and guide me how a person can get education loan from SBI and what documents required. The conduct of your branch manger of SBI JHARIA BAZAR BRACH CODE-1225 is not follow the basic Principle of citizen charter but the activity of branch manager is just like a dictator, there are so many charges and complain lodged against this branch by several customer of this branch. You are requested to look into the matter and take necessary action, So that your customer may satisfy with Bank services. Thanking You. Yours Faithfully B.P.Keshri, C.A KINDLY PAY ATTENTION HOW ANY ONE CAN AVAIL EDUCATION LOAN FROM YOUR BRANCH IN SUCH A SITUATION WHICH I HAVE FACED WITH YOUR SBI JHARIA BAZAR BRANCH CODE-1225.

Hi Team, I am Vineel Nirogi. Today I met an incident where SBI branch, Punganur, Chittoor(dist) Andhra Pradesh. Accountant, Branch Manager is saying Personal Accident Insurance Mandatory while opening the account. Below is the conversation happened. Entered into the bank and asked for new account opening form. Accountant demanded for Rs.1000/- for giving the form. Paid it and collected the form. Filled in all the fields in application. I have seen a form for "Personal Accident Insurance". And went to accountant and asked if it is mandatory. Accountant said it is mandatory and it costs me Rs.500/- Later I asked it is available at Rs.100/-, 200/-, 500/- and I would like to go with Rs.100/-, Accountant replied Rs.100/- was only for last year and now it is not available and minimum is Rs.200/- I replied to accountant "It is not mandatory" in any branch, I dont want to apply for that. She asked me to contact Cheif Manager. Below is the conversation Me: Good Afternoon Sir, Branch Manager: Yes Me: "I came for opening the account for my Mother-in-law and for that, Accountant is saying "Personal Accident Insurance" is Mandatory. But I don't want that. We are already paying LIC to my Mother-in-law.Is it Mandatory to pay for insurance to open the account?" Branch Manager(Angry and started shouting): Yes, this is not of my interest. This is been proposed by PM Narendra Modi and as per the SBI It will be good if you pay it. Me: But, I don't want it Sir, we are already paying LIC premium to Mother-In-Law Branch Manager(With increasing voice): They why do you need account? I have been seeing you from morning 10:00AM fighting for just Rs.100/-.(Village people around started telling, we are also paying it.. It is just Rs.100/-) Me: Its not about Rs.100/-. It is not required for us. Why should we pay. Branch Manager: "SO YOU DONT WANT IT" Me: yes. Immediately he started tearing off the "Personal Accident Insurance Form" and asked me "Do you really need the account?" Me: Yes Branch Manager wrote on top of my application "No insurance" and have put it aside WHAT IS THE CRIME HERE? This branch serves many villages nearby and many illiterates. They doesn't even know meaning of insurance. If they ask at accountant level Rs.500/- is mandatory and If you ask again the same person Rs.200/- is mandatory. If you ask the Bank's Chief Manager Rs.100/- is Mandatory. If you fight with him then it is not mandatory.If there are 1 lakh applications and if it is mandatory to Rs.200 in avaerage. Total amount will be Rs.2, 00, 00, 000/- If this is their calculation Isn't it a fraud? This is my complaint.

I have deposited Rs-50, 000 to SBI Dual Advantage Fund-Series VIII on 02.04.15. The Check no was 505234.But the deposition date was over. Therefore, as per clause of the fund the would have been re-funded, but till date the amount is not re-funded. Pl do the needful to re-fund the amount as early as possible. Regards Prakash Sardar Saving Account No-[protected]

I Rajesh Kumar, having an account in Antop Hill, Mumbai branch. for the last two months i visited 6 times to the bank to open a new account in the name of my wife. But every time the staffs of this branch tells us that we are not opening any account. I want to know how you can deny to open an account. My mobile no is [protected]

Refund not credited for a failed transaction even after two months. On calling customer support they give excuse and create new complaint no every time. They don't have a toll free number, every time I call had to spend more than 25 rupees as the executive receives the call after 15 minutes only. Three times I made them create new complaints. Now they are saying it will take 45 to 120 days to process this complaint, where merchants refund amount in max one week for failed transaction. Transaction date: 23th March. Merchant: GoIBIBO.COM Using SBI credit card. SBI Credit card registered no: [protected]@gmail.com Registered contact no: [protected] Amount:5193 Communication with customer care executives: 2nd April: Customer support executive: Vishal adhikary Complaint no: 1-hc930n Solution provided: Will be refunded within one week. 24th April: Customer support executive: Vidyasagar Complaint no:[protected] Solution provided: Said that previous complaint no is not valid. Created new complaint & said amount will be refunded in one week. 29th April: Customer support executive: Jagadish damodaran Complaint no: 1-[protected] Solution provided: Said that previous complaint no didn't process for some reason. Created new complaint & said amount will be refunded in one week. 7th May: Customer support executive: Aaishwarya She said that its in process and will take 45 days to 120 days. Please help me.

Sir My Account No [protected] 31 March INSURANCE PREMIUM But I Dont Insurane.Do Not Application Submit. After Submit A Complaint I Bank Manager Today Now No rs. 100 Money Back Ple Take A Step For Unnececery Blance Cut.

Bearing Ac No. [protected] Name : Bhim Sujee Add : Mgasong/Tmpreng/ 782485 CSP Operator : SBI Kiosk Banking : Tumpreng 3A840636 The Manager of the link branch under Dongkamokam SBI have written the pass book financial entry and now the branch is closed. after checking in other branch it is found NIL in amuont. In total 17000 Rupees is pocketed by the Manager. so i would like to complain to the forum against the Manager and Donkamokam SBI for not interested in the recovery of my amount.

Respected sir, . I beg to say my a.c in sbi jail road bangla bazar.i went to entry of pass book in parag dairy branch.mrs raj Kumar employs lost my pass bank pass book.and say that go your branch made the new pass book.my a.c no [protected] name lalit sen.employs rajkumar misbehaving with me.so please take action on this matter as soon as possible. lalit sen Mb no- [protected]

Dear Sir/mamm kindly i am requesting you tha i was apply for fresh atm card 4-5 month ago but ATM card not recived ...My account no is [protected] and my account is in Sbi branch newsadak kanpur...please sir give me a suitable feedback as soon as possible..

R/sir, Name :- Satpute Kalpana Bhaiyya Add.-Sudampuri Ward No. 06, Near Hanuman Mandir Wardha- 442001A/c No. :- [protected] Mo No. [protected] Branch: State Bank of India Main Branch I am widow of a serving soldier, who has lead his life for the nation on 05 Aug1992 I have been granted special family by PCDA(P) Allhabad vide thier PPO No. S/CORR/403759/2014 dated 10 Nov. 2014 pertaining to No. 13914544W Late Ex- Hav Bhayya Satpute.So Please Revised Rate of Special Family Pension Basic Rs. 8712/- p.m ( Rupees Eight Thousand Seven Hundred and Twelve Only) payable p.m wef 24/09/2014. So kindly accept my complaint & revised my special family pension with arrears from dated 24/09/12 credit to my account as early as possible. Thanking you Smt Kalpana B. Satpute