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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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G
gangim
from Hyderabad, Telangana
Nov 11, 2014
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Hi Team, Statebank of India, KPHB, Temple bustop. The sate bank of india inside 2 SBI ATMS and Cash deposit machine is not working. The customer is waiting for money withdrawals and cashdeposits .The ATM machines is not working I told to SBI Bank Manger (KPHB) KBK MANOHAR he is behaving rudely and not taking any bank responsibilitys.Today morning onwards the ATM machines is not working and bank manger not taken any action on customer complaints. Please take appropriate action to SBI Bank Manger KBK Manohar. if you need any clarifications and information call me at [protected] Regards Gangi Reddy [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    creativenigiesh
    Nov 11, 2014
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    Address: Kanyakumari, Tamil Nadu

    Dear Sir, I am working in Saudi Arabia. I have an existing SBI saving bank a/c in SBI thingal Nagar branch.I wanted to open a NRI account in SBI same Branch, in the application form it is clearly mentioned that if you have an existing account then document verification is not necessary, but when asking they said an introducer's signature is mandatory. I filled the form and got an introducer signature and sent it.But now they are telling that signature from embassy is necessary. If they tell it earlier I could have get it from embassy. The application form should be corrected. In order to get the detail my relative visited SBI branch 5 times. People are getting NRI account in SBI with out visiting foreign in some branches. I followed the procedures and now they are denying that they can't open account for me with out embassy sign. Please change/correct the application form/ or implement same procedure to all. thanks and regards, Nigiesh Kumaradhas
    Aug 14, 2020
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      aswin2010
      from Madurai, Tamil Nadu
      Nov 10, 2014
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      Address: Madurai, Tamil Nadu

      My present ATM card issued by SBI is found damaged very badly, and unable to use the same. Please give me the detailed instructions how to get the ATM number blocked so as to get a fresh card. Unable to use the toll free number since i find it very difficult to get the contact thro' toll free number. Till I get a fresh card, I have to get witrhdrawls thro form only and I am 73 years old railway pensioner and I find it difficult to go to the parent bank everytime to get money. Pls oblige. A.Subramanian
      Aug 14, 2020
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        amanudixit
        from Pune, Maharashtra
        Nov 10, 2014
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        Address: Mainpuri, Uttar Pradesh

        SIR, MY NAME IS PRACHI DIXIT.I AM A STUDENT.I NEEDED TO BE A ACCOUNT IN SBI BRANCH BEWAR CBRANCH COE 2524.I WENT THERE WITH RATION CARD AND COLLEGE IDENTITY CARD.BUT THEY REFUSED THAT WE WILL NOT ACCEPT, BRING A WRITTEN LETTER FROM YOUR COLLEGE.VERY HARDLY I GOT IT, BUT AGAIN THEY REFUSED.THEY AGAIN SAID THAT WE WOULD NOT ACCEPT WRITTEN IDENTITY PROOF, BRING OUT A TYPED LETTER.TODAY I WENT AGAIN WITH TYPED LETTER SIGNED BY PRINIPAL OF MY COLLEGE.BUT AGAIN THEY WERE REFUSING.I ALSO WENT TO THE MANAGER BUT HE ALSO DID NOT LISTEN TO ME.HE SAID IT IS NOT MY MATTER.
        Aug 14, 2020
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Sayali Deshmukh
          Nov 10, 2014
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          Address: Pune, Maharashtra

          I am Sayali Deshmukh, a resident of Vadgaonsheri, Pune. Recently I dropped into my nearest SBI branch, which is newly opened at Vadgaonsheri. I went there to fetch account opening forms under the Jan Dhan Yojana but the attendant just denied and said that they do not open accounts under that scheme. How on earth is this possible that I am denied to open account under the scheme in India's biggest publich sector bank??!! I dont understand what might be the probable reason for the person to deny it?! I would like to be communicated on this matter soon! Contact no. [protected] Mail ID: sayalideshmukh.[protected]@gmail.com
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Arunkpandey
            from Gwalior, Madhya Pradesh
            Nov 10, 2014
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            Address: Gwalior, Madhya Pradesh

            Sir, I am a senior citizen and have AC. No.[protected] at SBI Branch Code 4352 City Centre Gwalior(M.P). I got maturity amount of TDR issued against this account on dt.28.07.14 deducting income tax. It is to let you know that Form 15G/H has already been submitted for this year, I Contacted to Manager of this branch, but without any result. Kindly look in to matter and tell me how will I get refund of this amount, Regards Hariday narayan Pandey C/o Arun Pandey Doordarshan Colony Gandhi Road Gwalior
            Aug 14, 2020
            Complaint marked as Resolved 
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              D
              Dipak J SHah
              Nov 10, 2014
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              I had filed PIL in Ahmedabad for this case. The case is simple. Per Indian Contact act when an application for ATM card was issued to customers It was Free of cost. Upon this signed contract, where there is a change in terms of contract there has to be a fresh Contract signed. Bank and all associate bank did, they together gave simple Advertisement intimating to all customers of SBI and their Associate Banks by such public News Paper Advertisement that they will levy charges Rs 50/- . In a s9ingle day at least Rs 400 crores collected charges from customers . Poor Customers can not do any thing.under such dictatorship of the Bank.' No fresh agreement was signed by Customers.!!! Bank if not giving any response to this. What happened to my PIL, is that Advocate on Record claimed that the Notices were not issued and or reached, served them the copy of notices !!! Due time was allowed to me to file. On the date of next date of hearing I said to Hon. Court that the addresses are full and correct as given on web. But earlier order was made by Hon. The Then Chief Justice of High Court of Gujarat that if fresh addresses are not filed by me the Petition would be dismissed. Though on the record other Respondent had been delivered the Notices??? The Advocate did such mischief in the process and adjusted with JJJJJ!!! When Reserve Bank of India and other Banks like state bank of saurashtra had been served with the notices at least cause to this must be taken by Hon. Chief Justice should not have done such Mischief in this case. This is crystal clear on paper.!!! Reserve Bank of India is silent observer till this date . No action is taken by Reserve Bank of India on SBI and their associates. This all Customers are suffering from bad practices from all angles!!! This copy has been sent to R B I, President of India and all Government offices.
              Aug 14, 2020
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Natekar Daryappa
                from Delhi, Delhi
                Nov 10, 2014
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                Address: Pune, Maharashtra

                Name : Daryappa Mallappa Natekar Loan A/c No . : [protected] saving A/c no. : [protected] My home loan in your SBI bank in year 2009 and interest is 8%, but today we have paid higher interest (approx. 13%) against home loan . I have checked with my account branch also, but no-body responses me. I will cross checked with bank and today your home interest is 10.5% only. But I have paid higher interest (approx. 13%) last 5-6 months. So please reduce my interest of home loan and also debit my extra interest money. If any debut call me on [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                call me on [protected]
                call me on [protected]
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                  shreehema
                  Nov 10, 2014
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                  Address: Namakkal, Tamil Nadu

                  I have an account(Account number: [protected]) in SBI-Komarapalayam (IFSC Code-SBIN0007041) since Dec-2012 without any black-logs. I gave a cheque to a person (Cheque number: 407455) on oct-30 and told him to produce the cheque in bank on Oct 31. As i said he produced the cheque on oct 31 but cheque was bounced saying 'Insufficient Balance'. But Oct 31 morning 8.17AM my salary of 25k got credit to my account and even got a confirmation message from SBI saying amount of Rs.25, 149 credited to SBI Account but the same day around 11.50AM cheque was bounced. I logged a complaint through Online SBI to know the reason how the cheque was bounced though i maintained sufficient balance but without any resolution complaint was closed by branch office(Complaint number: CB[protected]. Also i didnt get proper response from my branch office.It is giving me a huge mental torture, since i am a girl i cant handle this. Please i kindly request you to provide me a solution for this.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    parthivi puri
                    Nov 9, 2014
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                    Address: Kanpur, Uttar Pradesh

                    Dear sir/madam my name is parthivi mehrotra i am living in ratan lal nager kanpur i want to open my account in your ratan lal nager kanpur branch but main concern is in my kyc i have pan card as a photo id proof and my mobile bill as a address proof i am visited in your sbi branch last 2 times, 1 time when i visit the branch i meet branch manager Mr, pravin awasthi but he say to me as per our kyc we cant accepted and today again i visit the branch i meet Ms, anuradha garg i am say that i have mobile bill as a address proof she say we cant accept mobile bill but in your sbi account opening form you r mention we are accaptad telephone bill, so plz suggest me what can i do for account open in your ratan lal nager kanpur branch, and a am also attach your kyc list in your account opening form plz do the needful Regards Parthivi mehrotra Mob[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      mpnem51
                      from Aurangabad, Maharashtra
                      Nov 8, 2014
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                      Address: Jalgaon, Maharashtra

                      I had paid the amount online through Internet banking Rs 2940/- for MSEDCL on dtd 07/11/2014. Massage from your site came as Thank you for using SBI Internet banking, Your Transaction Ref No. IG00ECUMG5 for Rs 2940/- on 07/11/2014, 03:44:52 Hrs. but my MSEDCL payment not updated and getting paid bill of MSEDCL through online. Please look into the matter regarding and settle the my payment Rs 2940/- OTP for transaction MSEDCL is 66394655
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Subhasree Panda
                        from Mumbai, Maharashtra
                        Nov 8, 2014
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                        Address: Jajpur, Odisha

                        Respected sir, having a defence salary acct, i have not availed the sweep throw to mod balance facility in my sbi acct. I checked it keeping above 40, 000 rupees also.Req to activate this after 10000.00 rupees and date after 29th of every month. I complained before also but not been acted till. Pls action as earliest so that instead of my icici bank acct i will keep my salary amount in sbi only.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Respected sir, having a defence salary acct, i have not availed the sweep throw to mod balance facility in my sbi acct. I checked it keeping above 40, 000 rupees also.Req to activate this after 10000.00 rupees and date after 29th of every month. I complained before also but not been acted till. Pls action as earliest so that instead of my icici bank acct i will keep my salary amount in sbi only.

                        My account no- [protected]
                        Laxmikanta Mishra
                        Branch code- 012064
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                          SK LIAKAT
                          from Ranchi, Jharkhand
                          Nov 8, 2014
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                          Address: Birbhum, West Bengal

                          I am a state govt. Employee since 2006, recently i want to buy a house in my native place ( dubrajpur, birbhum, west bengal) in this regards i visit your branch name- dubraj pur, birbhum( west bengla) / suri, birbhum(West bengal) . Now my question is though i am a govt. Employee why your branch ignor me to give me the loan. And why your office denime me to give the loan hence i am a customer of your brance since 2007. If i not get the loan from your branch then i must transfer my account from your branch to other branch in urgent basis, because i need the money within 02 months from 01.11.2014. Now i request you to please give me the loan.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Subhasree Panda
                            from Mumbai, Maharashtra
                            Nov 8, 2014
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                            Address: Jajpur, Odisha

                            Respected sir, my defence salary acct doesn't function sweep throw as (balance transfer) to mod balance. I complained before also. I want to activate sweep throw after 10000.00 to mod balance so that i can keep my salary amount in the account only instead of transfer to icici bank. My acct details. Ac no. [protected] Laxmikanta Mishra Branch code-012064 Mob-[protected] Mail [protected]@gmail.com
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Respected sir, my defence salary acct doesn't function sweep throw as (balance transfer) to mod balance. I complained before also. I want to activate sweep throw after 10000.00 to mod balance so that i can keep my salary amount in the account only instead of transfer to icici bank. My acct details. Ac no. [protected] VIKASH CHOUDHARY Mob-[protected] Mail [protected]@gmail.com
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                              maheshmandal03
                              from Bantval, Karnataka
                              Nov 8, 2014
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                              Address: Dhanbad, Jharkhand

                              This deposit cheque Amt. 309083/- I am not received, but without me information and without my permission whole amount transfer through eligible.
                              Note :- This matter will be ten time complaint your system but not solution. I no heating I promise after 15 days matter will be done in the court with M/s. State Bank of India & Sri Alok Rajan, SBI Branch Manager.
                              And I am accept compair with any self to Sri Alok Ranjan rom personnel recovery.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Prem Ballabh Thapliyal
                                from Mumbai, Maharashtra
                                Nov 8, 2014
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                                Address: New Delhi, Delhi

                                SIR,

                                REQUEST TO CORRECT THE FATHER NAME IN THE APPLICATION NO. 1350105


                                APPLICANT NAME MEGHNA THAPLIYAL

                                ( to be corrected as ) FATHER NAME PREM BALLABH THAPLIYAL

                                kindly rectify your mistake, to details given above.

                                Regards,
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Ayaz Zanzeria
                                  from Bangalore, Karnataka
                                  Nov 8, 2014
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                                  Address: Bangalore, Karnataka

                                  I have a credit card from SBI. I was residing in Mumbai when I had got the card. I have now moved to Bangalore. I had sent a scanned copy of my registered rental agreement, letter from HR of my company to kyc.[protected]@sbicard.com along with the completed form with a copy of my PAN card for them to update my address on file. They have refused to update my address and have also blocked my email address. As a result, I am not able to correspond with them. Telephonic customer service is pathetic as they just place calls on hold for long durations and do not provide any kind of resolutions. I have given the same set of documents to other banks (IDBI Bank) and loan companies (Bajaj Finance) and they have readily accepted and updated my address. It is only SBI Credit Cards who are acting stupid in this regard. All I want is my address to be updated. For such a simple query, I should not have to go through so much hassle and harrassment.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  I have not yet received any kind of communication from SBI Customer Service till date and I am still waiting. On one hand, these bank people talk about beware of spam and phishing in an attempt to prevent fraud... on the other hand, they refuse to update records when customers inform them about change of addresses so that my credit card related information can fall into the wrong hands - thus encouraging fraud... who can be trusted??? Is there going to be any kind of resolution to this??? Somebody better provide a sensible solution to this problem...
                                  To top it all, their web portal (under Contact Us) section says, to contact them, simply send an sms "Problem" to [protected] and they will call back within 24-48 hours... I have till date sent this sms thrice to them: first on 05.11, second on 13.11 and the third today... I have yet to receive any kind of response from SBI... on their web portal, they have mentioned four email addresses: however, all emails sent to these are bounced back by the administrator... on their portal they have mentioned contact numbers... none of them work... they do not have physical offices... only a mailing address... this is very suspicious... are these truly a credit card company or just another scam??? considering that they are not contactable nor are they contacting their customers...
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                                    hemantkadam25
                                    from Mumbai, Maharashtra
                                    Nov 8, 2014
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                                    Address: Mumbai City, Maharashtra

                                    Today I visited SBI, borivali (West) branch to open a PPF account. I already have a saving bank account on the same branch that is in SBI, chandawarkar road, borivali (west).(Open a saving account with pancard and addhar card as a document with new address) Recently I lived in BSNL QTRS so I have only pancard and aadhar card as my own address and telephone bill but it has on father name. (Ration card and electricity bill also available but it has my older address) But SBI refuse to accept aadhar card as my address proof. Hence I am not able to open my PPF account. I am not aware about RBI rules. Is aadhar card is really not accept as address proof then what is the use of aadhar card?????
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Pritesh Agnihotri
                                      from Ahmadnagar, Maharashtra
                                      Nov 8, 2014
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                                      Dear Sir My name is Pritesh Kumar Agnihotri my A/c No. [protected] in your anand nagar branch khandwa my OBC cheques no.[protected]/-) and[protected]/-) payable at khandwa clearing the bank in 24/10/14 when my cheque is not cleared at today. With Regards Pritesh Kumar Agnihotri Ganesh Ganj Khandwa [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        singh.deepak
                                        from Noida, Uttar Pradesh
                                        Nov 8, 2014
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                                        Resolved

                                        Address: Unnao, Uttar Pradesh

                                        dear sir/mam

                                        without any shoping money deducted from my sbi bank account shuklaganj city state uttarpradesh dist. unnao on 20/09/2014. a/c no. [protected] mr. ajay singh (bank holder) according to your knowledge to check the status of this cyber crime. cyber crime lucknow online complaints no. is 1281 is registered and showing under process. plz help me and any query regarding this plz revert me . some details provided by [protected]@happey.in are mention below
                                        The mobile wallet user knew your card's PIN and used the card to add cash to his wallet and subsequently moved the amount to his bank account.
                                        Here are the details of the transactions

                                        Txn ID Order Id Customer regn ID Txn Date and time Amount (in Rs.)
                                        Registered Mobile Number Registered Email Address Services Availed IP Address
                                        [protected] HPRCG[protected] 199729 [protected]:52:14 2000
                                        [protected] [protected]@gmail.com Bank cash out 27.62.251.222
                                        [protected] HPRCG[protected] 199729 [protected]:50:25 2000
                                        [protected] [protected]@gmail.com Bank cash out 27.62.251.222

                                        Also note the bank account details to which funds were transferred.

                                        Amount: 2000 + 2000
                                        Bank Account Name: akash kumar
                                        Bank Account Number: [protected]
                                        Bank Account IFSC: IDIB000G088
                                        Date: 20 sep 2014


                                        WITH BEST REFGARDS
                                        DEEPAK SINGH(bro. of card holder )
                                        MOB.-[protected]
                                        LANDLINE NO.-[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        most wanted beware from this cell no.[protected], [protected], [protected], [protected].this person living perbeliya dist purulia westbangal.
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