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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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S
skmuraalikal
from Chennai, Tamil Nadu
Aug 18, 2014
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Address: Chennai, Tamil Nadu

Dear Sir/Madam, I am K.Murali and based in Chennai. I am holding SBI credit credit with last four digits 1649 and my mobile number is [protected]. I was offered an EMI account of 48842 in the month of April. In order to close that EMI account, I paid the same amount via my ICICI account. Also I called the SBI customer care people and informed them. They said the emi amount will be reduced every month from the repaid amount. This month I suddenly noticed that I was forced to pay nearly 3 months emi amount in addition to that amount. I am unable to understand the exact things happened in the emi calculation. Please kindly interfere and resolve this. Rgs, K Murali
Aug 14, 2020
Complaint marked as Resolved 
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    maharajanp
    from Mumbai, Maharashtra
    Aug 18, 2014
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    Address: Bangalore, Karnataka

    On August 16th, 2014 I attempted to withdraw money on a SBI ATM (S10A[protected] around 5:15pm. Before I was entering the ATM I was told by a person who came out from the ATM that the machine was not responding. But since I needed money I want to give a try withdrawal of money. After inserting the card, I selected the Banking option and tried entering the PIN. When I entered the first few digits of the PIN, there is no indication on the screen that I entered the PIN and no * (asterisk) appeared. Then, I tried cancelling the transaction by entering CLEAR, CANCEL and everything. The point is that I have not entered the complete PIN. The screen looked to be hanged and was not responding. By that time, there was another person who came in and trying with his card. After I left the ATM, few minutes later I got an SMS that my account has been debited with Rs.10000. I logged into my online account immediately and the transaction was actually happened. I was shocked though I didn't enter the PIN completely and without going into any of the transaction how it had happened. I made a compliant by contacting the customer care with the transaction details. I went back to the ATM to see if anyone had withdrawn the money, but there were people queued up and no one seem successful withdrawal of money from that ATM. Transaction #: 3096 SBI Debit Card: 622xx8100 Compliant TicketNo: AT[protected] Please investigate at the earliest and do the reversal.
    Aug 13, 2020
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      H
      hanspal singh
      from Dhanbad, Jharkhand
      Aug 17, 2014
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      Address: Kohima, Nagaland

      To SBI, Credit Card Division, Kolkata Sir, Ref : SBI Credit Card No.[protected] With reference to the above Credit Card, which I am holding for the one year with credit limit Rs.10, 000/-, now I would like to increase the credit limit up to Rs.50, 000/- to enable me to meet out my requirements. Hence I request you to kindly arrange the same at the earliest. Thanking You, Yours faithfully, (Balwinder Singh
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        Reenu Vikas Sharma
        from Delhi, Delhi
        Aug 17, 2014
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        Address: Sirmaur, Himachal Pradesh

        sir, Reg no [protected] Name REENU KUMARI Venue of examination HIMALAYAN GRO UP O F PRO FESSIO NAL INSTITUTIO NS NEAR SUKETI FO SSIL PARK RO AD KALA-AMB SIRMAUR HIMACHAL PRADESH INDIA 173030 Now I am in MEERUT(U.P) so i want to change my exam centre
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          H
          HAQUEMD
          from New Delhi, Delhi
          Aug 17, 2014
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          Address: Katihar, Bihar

          dear sir i went sbi atm azamnagar katihar for withdraw money when i wanted to entered in atm then security person came to me and he told me if you want withdraw money you will have to paid Rs. 20 otherwise you cannot withdraw money i opposed who told me even i wanted to enter atm he brought nanda studio shopkeeper that is beside atm who came and replied same i got frusted he misbehavier with me please sir take actiion as soon as possible so that other public do not take bribe him for withdra money contact no.[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            M
            misika
            from Digapahandi, Odisha
            Aug 16, 2014
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            Address: Ganjam, Odisha

            Dear sir, my first mob.no.is damaged.so please change my old number and my new registered.I say to my bank manager by phone last one month from chennai they response to me.I have not received my any transaction so please registered my new mobile number--:[protected]. I am worked on chnnai.my a/c no.[protected].name--MISIKA GHANSHYAM.reg Thanking you
            I forgot my old mobile number, now the new mobile number is [protected]. Therefore, it is requested to change my mobile number in SBI saving account.
            I forgot my old mobile number, now the new mobile number is [protected]. Therefore, it is requested to change my mobile number in SBI saving account.
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              mukeshmishra1974
              from Raipur, Chhattisgarh
              Aug 16, 2014
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              Address: Bilaspur, Chhattisgarh

              I bulrush Jbrapara Mukesh Mishra, Bilaspur (Cttishgd) resident, my savings account in State Bank of India, which is 6, 220, 180, 483, 400, 063, 572th ATM card numbers, thereby fraudulently 16/08/2014 at 17:40 am and were out of money at different times 's. 6, 220, 180, 483, 400, 063, 572th extracted money from my SBI debit card numbers, details of which are as follows - dated 16/08/2014 17:40 AM pos 470, 000, 000, 005, 904 and 100 rupees were purchased after 4000 from POS [protected], [protected] 4000 POS, POS [protected] from 5555, the 5555 POS [protected], [protected] 5000 POS, POS [protected] 5000, 5000 posse [protected], [protected] POS 2500, 5000 POS [protected], [protected] posse 2500, 2500 posse [protected], [protected] POS fraudulently Rs 2500 to have been taken out.
              Aug 14, 2020
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Hi,

              Have you got any details of POS [protected] ??
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                K
                kuldp13
                from Mumbai, Maharashtra
                Aug 16, 2014
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                Address: Udupi, Karnataka

                DATE OF TRANSFER: 13/08/2014 AT 2:55PM ISD Sender Bank account Details: Name: Kuldeep Shetty Ifsc no.SBIN0004426 Ac. No.[protected] Receiver Bank account Details: Citi Bank account no. [protected] Current Account CITI0100000 Amount 25260Rs Amount is still not credited to the Receiver. Regards, Kuldeep
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                DATE OF TRANSFER: 27/08/2014 AT 2:00PM ISD Sender Bank account Details: Name:kamal uddin Ifsc no.SBIN0007648 Ac. No. [protected] Receiver Bank account Details: HDFC BANK. account no. [protected] Amount 50000.00Rs Amount is still not credited to the Receiver. Regards, kamal
                DATE OF TRANSFER: 27/08/2014 AT 2:00PM ISD Sender Bank account Details: Name:kamal uddin Ifsc no.SBIN0007648 Ac. No. [protected] Receiver Bank account Details: HDFC BANK. account no. [protected] Amount 50000.00Rs Amount is still not credited to the Receiver. Regards, kamal
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                  P
                  Paragksinha
                  from Mumbai, Maharashtra
                  Aug 16, 2014
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                  Resolved

                  Address: Gaya, Bihar

                  Dear Sir, I am writing this email on behalf of my mother Smt. Sheela Sinha (W/o (Late) Dr. Kapil Deo Narain Sinha). I wish to state that my father (Late) Dr. Kapil Deo Narain Sinha, after his retirement from the services of the Government of Bihar in the year 1995, had transferred his savings account from State Bank of India Hazaribagh Branch to State Bank of India, Purani Godown Branch, Gaya. Out of the said proceeds, he had created one fixed deposit of Rs. 20, 000/- (rupees twenty thousand only). The details of the said fixed deposit is mentioned below: ODTC A/C No: [protected] S T D R No: 66796 Amount at the time of FD : Rs. 20, 000 FD Holder Name : Kapil Deo Naraian Sinha Date of maturity 15/07/1999 However, after my father's demise in March 1998, the certificate of the said fixed deposit was misplaced. Since, then we have visited the said branch of SBI umpteenth times with all the requisite documents including renunciation by all the legal heirs of my father in favour of my mother Smt. Sheela Sinha, affidavits, letters from two persons holding account in the said branch etc., Here, I also wish to state that I hold a joint account with my mother in the same branch of SBI (S.B. A/c no. [protected] - Parag Kumar Sinha and Sheela Sinha) and three STDRs. I wish to state that the branch is yet to trace the said fixed deposit and my mother is yet to receive the money due to her on account of redemption of the said FD despite several complaints to your esteemed offices. Every time we visit he branch we are given one reason or the other for non disbursement of the money. It is very disheartening to know that a bank of SBI's stature and capabilities has not been locate a fixed deposit. The latest reason that has been advanced is that the FD was opened by my father and since then the FD A/C number got changed due to transition of manual paper based system to computer based automated system. In such transition, new account number got assigned to my father's FD and now its untraceable. Furthermore, the concerned officials refuse to take the documents stating that these documents too may be misplaced in the process. I request you to take urgent steps for resolution of my complaint/request failing which I on behalf of my mother would be constrained to take other legal measures available to me. You can understand that my patience with your banking system has reached its nadir due to non resolution of my complaints since last 14 years or so. My mother is a senior citizen and stays with me at Mumbai because of her medical conditions and it is not possible to go to the said branch of State Bank of India (Godown Branch, Gaya). I have sent emails in this regard earlier as well and as a routine have received complaint no. as well. However, nothing beyond that. Requesting for immediate attention and resolution, With regards, Parag K Sinha [protected] on behalf of Smt. Sheela Sinha (w/o Late Dr. Kapil Deo Narain Sinha)
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    RAJUXMIB
                    from Delhi, Delhi
                    Aug 15, 2014
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                    Address: Panipat, Haryana

                    i own sbi visa debit card. i need OTP to register in SBI 'verified by visa' 3D secure service for online purchasing. i send sms OTP <last4digit of my card> to 5676791 from my mobile as mentioned in sbicard website. but reply comes 'this mob number is not registered with us'. I'm not getting sms for my ATM transactions and OTP? I Also tried to call OTP helpline numb[protected], but wen i entered my card numb, its saying 'no such card number in their records'... no idea what i happening... can i expect any help from here...?!
                    RAJEEV RAJPAL
                    A/C NO. [protected]
                    DEBIT CARD NO. **** **** **** 8883
                    BRANCH CODE 16969
                    REGISTERED MOBILE NUMBER...[protected]
                    EMAIL ID... [protected]@HOTMAIL.COM
                    PLEASE SOLVE THE MATTER
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      pahalwan singh
                      from Ahmedabad, Gujarat
                      Aug 15, 2014
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                      Address: Jhansi, Uttar Pradesh

                      i have saving account no [protected] at SBI/ADB Kota jn. Govt (IGFRI Grass land Jhansi) cheque deposited at SBI, Karari Branch Jhansi on 07.08.2014, Rs 64271/-. This amount hold on 08/08/02014 by 7477 SBI, Karari Branch Jhansi due to KYC. i have already submitted KYC document at my SBI Bank. Why should be hold by SBI, Karari Branch Jhansi on my accuont. Please removed this hold. Regards - Pahalwan Singh, Kota -Raj. Mobile No. [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        R
                        Rajesh Ranjan
                        Aug 15, 2014
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                        Resolved

                        SBI Debit Card: Not getting OTP

                        Address: Bangalore, Karnataka

                        Hi,

                        I am SBI customer at IISc, Bangalore branch. Recently I got mail in my id linked to SBI a/c about 10% cashback offer in SBI debit cards. I tried banking using my debit card but found I'm not getting OTP. However I never had any problem using online banking for shopping and transactions.

                        I tried contacting via customer care services but they asked me to visit my bank. I went to bank, and they asked me...
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                        M
                        mukkara
                        from Delhi, Delhi
                        Aug 14, 2014
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                        Address: YSR, Andhra Pradesh

                        Dear Sir, This is m. venkata krishna reddy my account number is[protected], siddavattam branch, kadapa dist my mobile number is [protected]. Please activate sms alert to this number .this is for your kind consideration and necessary action. Thanking you .
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dear sir,

                        kindly register me for sms alert for my SBI A/C No. [protected], Debit Card No.[protected] to my mobile No. [protected].

                        Thanks...
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                          bhawani shankar khinchi
                          from Ahmedabad, Gujarat
                          Aug 14, 2014
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                          Address: Ahmedabad, Gujarat

                          on 11th july i go to atm and draw amount Rs, 10000/- but machine dispense only Rs.5000/- and another transaction i draw Rs.5000/- but machine dispense only 2500/- means received Rs. 7500/- against withdrawls of Rs.15000/-at ATM Omkar Residency, Vastral, Ahmedabad .after i complain to sbi amraiwadi branch on 12the July, 2014 of abovesaid case, they reply me we will enquire, and after one week he told me that your transaction is successful, afterthat i will complain to branch manager, He told me that we will enquire, and after ten days he cant give me any answer, afterward he told me that we will mail again to atm manager but no one can give me any reply from bank after that i will decide to complain customer care. my transaction No.is 4217 and 4218 . so you request to check my problem and arrange to collect my Rs. 7500/-
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            N
                            nidhioberai
                            from Delhi, Delhi
                            Aug 14, 2014
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                            Address: New Delhi, Delhi

                            In my saving account Rs.10, 000 is showing as lien amount it should be in clear balance .

                            Why this amount is showing as lien amount and when i can use this amount.

                            Please clarify and resolve the issue on urgent basis I need that amount urgently...

                            Regards
                            Nidhi Oberai
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              J
                              Jumli Rime
                              from Bankura, West Bengal
                              Aug 14, 2014
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                              Dear Sir,
                              I would like to inform you that sir I am a customer of SBI, on 13/08/2014 night i was creating an account on paypal. After submitting my bank details few minutes later i got a message stating - Dear customer, you txn at ATM 00000001 declined as the requested amount exceeds your daily withdrawl limit. Kindly suggest me what action should i take regarding the matter.

                              Yours faithfully
                              jumli rime
                              email address- [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                jasonsingsit
                                from Delhi, Delhi
                                Aug 13, 2014
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                                Address: New Delhi, Delhi

                                My bank account shows a debit of Rs. 2000 each twice which I have not made on 13th August 2014 without any transaction references . I always got a SMSes in my registered phone number with every transaction I used to make but I didn't get any SMSes in the above mentioned instances. I request the consumer officer to kindly resolve my issue and let SBI urgently credit the amount in my account as I'm a student and badly in need of money for my education. ACCOUNT DETAILS: Account Holder: Thangminlen Singsit Account Number: [protected] Regsitered Mobile Number: [protected] Branch: Paona Bazar Brach, Imphal CONTACT DETAILS: Email: [protected]@gmail.com Mobile: [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  G
                                  Gkamy
                                  Aug 12, 2014
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                                  Address: New Delhi, Delhi

                                  dear sir/ma'am, you guys are awfully weak. I don't think customers like me will like this service of providing the debit card pin. there should be some ways to collect the pin other than only collecting from their bank branch by looking into the customer's situation when they even call and explain everything. This is too bad. there should be another way applying on the customer's bad situation to collect the pin.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Meena Venu
                                    from Chennai, Tamil Nadu
                                    Aug 12, 2014
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                                    Address: Chennai, Tamil Nadu

                                    12158 India, Tamil Nadu Consumer complaints and reviews about 12158 P. Venugopalan Aug 12, 2014 Amount deducted from my saving account instead it was showing transaction failure. Transaction failure but amount was deduced Sir, on 8-8-2014 i have purchased some cloth from The Chennai Silks Chennai by using Debt Card my account no. [protected] was debited by Rs.506/- but the payment was not made, though i received message TRANSACTION FAILED .your transaction ref.no. 8 Aug 2014 POS PRCH-POS[protected] THE CHENNAI SILKS CHENN-506.00 KINDY REFUNSD my amount immediately. My email: [protected]@gmail.com Cell No. [protected]
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                                      Vadid Valiulla
                                      from Bengaluru, Karnataka
                                      Aug 12, 2014
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                                      Address: Mumbai City, Maharashtra

                                      I purchased some goods worth 2461.76Rs from Dmart. For this transaction i swiped my SBI Mastercard debit card but there was no slip generated in return. The salesman told me to swipe the card again. Which i promptly did. Again no slip was generated. I was sure of balance present in the account hence asked the salesman to check for 1000Rs atleast. But again the transaction failed. Supposing that there is some issue with the swipe machine, i asked him to use the one besides him. Again a declined reply came. Finally i managed to collect cash and give to the Dmart personnel to settle the purchase. On returning back to my home, i checked my online transaction report and astonishingly it had a debit of 2461.76 + 1000 + 1000 = 4461.76 and further it gave me a Lien balance of 2461.76. I instantly raised a ticket through customer care. But nothing has been done as of now. Is there any possibility of the money getting transferred back. If not, is it possible that the Dmart account would have got credited? I am confused and have started hating SBI bank for the customer service they give. They are telling me that it'll take 45days for complete resolution. I doubt the complete resolution too... :(
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