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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 1112

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J
jitendra t
from Gurgaon, Haryana
Feb 22, 2014
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Address: Ballia, Uttar Pradesh

i have an joint account in SBI Ballia branch (a/c no.[protected]), which was not active. I have deposited KYC to activate my account in May 2013 and also give an application for issue of ATM card to branch manager but till date i have not received my atm card, since i am defence personal i am facing difficulties with this issue. Please arrange to expedite and insure delivery of atm at the earliest. My mobile no. is [protected]
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    Bala_7
    from Gurgaon, Haryana
    Feb 22, 2014
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    Address: Chennai, Tamil Nadu

    Hi, I had applied for a Sbi Gold credit card. A lady executive called me up and promised me that definitely you will get the credit card.I got one message from SBI stating your application is under process. Then next day under online status of SBI credit card they mentioned "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."I have given all the documents .Please tell me what are the reasons for rejecting my application.APP NO:[protected], D.O.B: 18.11.1987
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Customer,

    Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


    Regards,
    SBI Card
    Dear Customer,

    We have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.


    Regards,
    SBI Card
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      skp naik
      from Kolkata, West Bengal
      Feb 21, 2014
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      Address: Khordha, Odisha

      i have a savings acct bearing no [protected] at khandagiri, Bhubaneswar (Odisha). i had applied there while on leave to chage the spelling of my name from Pattnaik SK Sub as Shasikanta pattnaik wich was changed as sashikant pattnaik (Also wrongly spelt in my pan card). i am stayin at leh ladakh of J & K and not possible to visit the office again. my application may please be verified again to change the same. Also i had applied in the same application to change my mobile no from [protected](Being Prepaid sms cannot be recd in J & K area) to a post paid mob no as [protected]
      Thanks
      SK Pattnaik
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        rnv1985
        from Bengaluru, Karnataka
        Feb 20, 2014
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        Address: Bangalore, Karnataka

        I have placed an online request for SBI Credit Card, and without even getting a verification call from SBI, my application got rejected. My application number is[protected] and as the status says "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time." May i know what is that policy ? My salary is good enough to meet any bank's policy and so is my credit history. I don't understand what kind of policy they have. I have a well maintained credit history. Could you please tell me any valid reason why my application has got rejected. With this kind of incident in lined, I started believing in this quoted by one of the complainers "I think that is the one reason why national banks cannot competitive with private banks. Private banks are updated and advanced. May be the reason is private banks have young people in positions who will work properly."
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Customer,

        Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.


        Regards,
        SBI Card
        Dear Customer,

        Thanks for talking to us. We will get back to you as per your convenient.

        Regards,
        SBI Card
        Dear Customer,

        Thanks for talking to us. Trust your queries have been responded. Please confirm if any further assistance is required.

        Regards,
        SBI Card
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          D
          Debashis Karmaker
          from Kolkata, West Bengal
          Feb 19, 2014
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          Such a bad experience banking with SBI specially at SBI Basirhat(code- 0030) and SBI Taki(code- 6867) branch. Issues: 1. SMS does not come after withdrawal/debit of amount. But service charges are being debited from account regularly. Complaints/applications has been submitted for several times, no result. 2. Net Banking does not work. Firstly they gave the net banking kit but did no activate it. I reported this. After a long time they activated the kit but there is no transaction rights given to the account. After contacting several times nothing has been done. 3. Spelling of account holder name is different from what is submitted in KYC application. Separate application to change name spelling has been submitted along with supported documents, but no change. Only thing I get is harassment, helplessness and total waste of time. Staffs are too arrogant and they do misbehave. They hardly give proper information and most of the time they would give wrong information. They don't mind telling lie. Even complaining issues online didn't help me. No one bothers to call me in response to the complaints. So, here is my post.
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            K
            Kamleshwar Dwivedi
            from Mumbai, Maharashtra
            Feb 18, 2014
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            Address: Rewa, Madhya Pradesh

            The Manager State Bank of India Main Branch Rewa Distt. Rewa (M.P.) 486 001 Respected Sir, I want to take cheque book. My account No- [protected], IFSC Code - SBIN0000468 kindly give me new cheque book. Thanks & Regards KAMLESHWAR PRASAD DWIVEDI MOB. NO. [protected] Current Communication Address : Kamleshwar Prasad Dwivedi HR - Deptt. Birla Ericsson Optical Limited, Udyog Vihar, P.O. Chorhata, Distt. Rewa (M.P.) 486006
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              R
              Radhu Mohana
              from Ghugus, Maharashtra
              Feb 16, 2014
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              I furnish the following details for your information and request to take action

              On 26-5-13 i have written a letter to paynet @billdesk.Com that i have remitted my credit card payment on 20-5-13vide transaction i.D.[protected] for a um of rs.4034. But i have receivd a letter from the above as detailed below.
              As requested by you please note that the following payment was declained while processing through bill desk'.

              Card no [protected]
              Payment amount rs. 4034
              Payment date 20-5-13
              Payment trough credit /debit card
              Transaction i.D. Mspg [protected]
              Please quote your transaction i.D.For any quary relating to this request.

              But on verification of my s, b, a/c on that day after receipt of this letter i have notice that the debitd amount was not refunded, hence i have requested the above paynet srvice to refund the amount.

              Due to non receipt of any reply i have remind the above on 18-7-13 to rsolve my request,
              But even after my reminder i havenot received any reply from thebank authoritiesso i have lodegd a complaint vide ticket no po[protected] to sbi card division to refund my acccount
              But till date i have not received any reply or rfund of amount

              Hence i request you sir to kundly look into the matter and kindly slove my request at any early date

              S, s, radhakrishnan 91 [protected]
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                G
                guptamahesh
                from Delhi, Delhi
                Feb 16, 2014
                Resolved
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                Address: New Delhi, Delhi

                To,
                Branch Manager
                State Bank Of India
                Chandani Chowk Branch (Pension)
                Delhi

                Sub: Dearness Relief on Pension.
                Ref: PPO No.WCR/21804/2008/0090/1593 dated 02/02/2009 & 17/05/2010.
                Sir,
                I have pension account in SBI account no [protected] in your branch As per above referred PPO issued from my parent organization i.e. W.C.Railway I was getting dearness relief as per my entitlement .My dearness relief has been stopped and amount of Rs.4000/-month is being recovered by your bank since Nov 2013.
                I was in supervisor cadre i.e. Non Gazetted cadre in CDA scale Rs[protected] at basic pay Rs (16100+4600) and have taken permanent absorption in DMRC after submitting my technical resignation to my parent organisation i. e. Railway, I absorbed by DMRC in IDA scale Rs.[protected] @ bqsic pay Rs 11000/- at minimum basic pay in scale (Copy enclosed) of the post. Settlement was made by my parent organization as per DOP&PW’s OM No. 45/73/97-P&PW (G) dated 02/07/1999 circulate vide railway board letter no F(E)III/99/PN1/21 dated 05/08/1999.(Copy Enclosed).As per para 4(ii)of this letter dearness relief is admissible who satisfy the conditions referred to in para 3(a).
                It is requested that my dearness relief may be released from Nov 2013 in my account as early.
                Thanking You

                (M C Gupta)
                B-99, Ist Floor
                Prashant Vihar
                Delhi-85
                Mobile No [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  Bhaskar Hazarika
                  from Delhi, Delhi
                  Feb 14, 2014
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                  Address: Golaghat, Assam

                  i applied for a housing loan in SBI NRC branch, Numaligarh, Assam in the month of December 2013. Till date i have received no information regarding my loan or at what stage it is in spite of going to the bank several times. Since January i am receiving the same information that the papers are sent to Tezpur for some verification. my SBI account no is [protected] Regards Dr Bhaskar Hazarika
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                    B
                    bijayakumar1983
                    from Cuttack, Odisha
                    Feb 14, 2014
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    Dear Sir,


                    In this month I have caught and raised this issue as compared saw every months interests and found illegal type interest added. I have wrote an email on dated 22th January 2014 for clarification because calculation is totally wrong procedure.
                    2014 January Month Statement-
                    Total Outstanding - 80601.21
                    Purchased - 18021.56
                    EMI - 1711.12
                    Paid - 35000
                    Interest is 2096.61
                    But they have added INR 2697.69.
                    However, they have each every month added manipulate intensity to all the customers.
                    I have found this type of fraud, graft and illegal type manipulated interest added.
                    Kindly I beg to you, please provide me justice.
                    Still they have not cleared this issue and issued January Months Statement.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Bijaya,

                    We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details
                    at [protected]@sbicard.com mentioning reference number 071802 in your mail to enable us to address your concern on priority.


                    Regards,
                    SBI Card
                    Dear Bijaya,

                    We are awaiting the additional information (card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.


                    Regards,
                    SBI Card
                    Still my above problem is solved. I have already intimate you via email.
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                      C
                      Credit Samadhaan
                      from Agra, Uttar Pradesh
                      Feb 13, 2014
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                      Address: New Delhi, Delhi

                      Dear Sir/Madam I would like to bring to your kind notice that I was going through my CIBIL report & to my surprise I found the undermentioned entry. I would like to submit that I have never applied for any Loans in SBI & the undermentioned entry does not pertain to me at all. You are requested to investigate and remove the same from my CIBIL report at the earliest.

                      undermentioned is wrong and should be removed from my report in CIBIL - I have written to SBI and no one responds

                      Updated in CIBIL: ACCOUNT DETAILS DATES MEMBERNAME SBI DATE OPENED/DISBURSED[protected] ACCOUNT NUMBER[protected] DATE CLOSED[protected] ACCOUNT TYPE OTHER DATE OF LAST PAYMENT - OWNERSHIP INDIVIDUAL DATE REPORTED AND CERTIFIED[protected]

                      regards
                      Dilpreet S Nanda
                      [protected]
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                        manojsaha
                        from Sambalpur, Odisha
                        Feb 13, 2014
                        Resolved
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                        Address: Jalpaiguri, West Bengal

                        Sir
                        I am the customer(A/c holder) of SBI, Kumarghat branch (Tripura) and my account number is [protected]. Date 28/01/2014 and 12/02/2014 I send two application to SBI Kumarghat branch for transfer my savings account to SBI Maynaguri branch but not yet transfer my account . Now i'm very much frustrated. the telephone number of sbi kumarghat cannot be reached, and mobile phone of the bank manager cannot be reached, I want to know
                        the position of my applications and account. my mobile no is [protected].pls do contact me and do
                        the needful as soon as possible...
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          shubham_7_88
                          from Mumbai, Maharashtra
                          Feb 13, 2014
                          Resolved
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                          Resolved

                          Address: Raebareli, Uttar Pradesh

                          Dear Sir,

                          My self Shubham Srivastava and my contact no. [protected]. The bill of Rs 393.26 was generated on 15 Jan 2014 by SBI Credit Card and due date of paying bill was 04 Feb 2014
                          . After that i paid Rs 393.26 on 02 Feb 2014 via netbanking. But SBI Credit card again showing the outstanding amount of Rs 350 against my SBI Card No. [protected]. I talked two time with costumer care representative of sbi card and two answer i received from them, one is that you can't pay through netbanking if you have auto debit facilty and second said that minimum 72 hours required for settlement. Both answers are not justified. Please register my complaint and do early as possible.


                          Shubham Srivastava
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Feb 14, 2014
                          Updated by shubham_7_88
                          Dear Sir, My self Shubham Srivastava and my contact no. [protected]. The bill of Rs 393.26 was generated on 15 Jan 2014 by SBI Credit Card and due date of paying bill was 04 Feb 2014 . After that i paid Rs 393.26 on 02 Feb 2014 via netbanking. But SBI Credit card again showing the outstanding amount of Rs 350 against my . I talked two time with costumer care representative of sbi card and two answer i received from them, one is that you can't pay through netbanking if you have auto debit facilty and second said that minimum 72 hours required for settlement. Both answers are not justified. Please register my complaint and do early as possible. Shubham Srivastava
                          Dear Shubham.

                          Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
                          Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


                          Regards,
                          SBI Card
                          Dear Shubham.

                          We tried to establish contact with you at 11:12 AM but we were unable to do so. Request you to please share a suitable time to call to address your concern on priority


                          Regards,
                          SBI Card
                          Dear Shubham,

                          Thanks for talking to us. We will get back you as per your preferred time.

                          Regards,
                          SBI Card
                          Dear Shubham,

                          Thanks for talking to us. Trust your queries have been resolved to the satisfaction. Please call SBI Card helpline for further assistance.


                          Regards,
                          SBI Card
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                            P
                            pantmc
                            from Delhi, Delhi
                            Feb 12, 2014
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I am a customer of SBI, AGCR Colony, Delhi branch and having a saving bank a/c No.[protected]. I went to withdraw cash of Rs.4000/- from the ATM at E-1/3, Dilshad Colony, Delhi on 09/02/2014. This ATM machine neither delivered me cash nor transaction slip in this regard, I did next transaction for withdraw Rs.3000/- this time ATM machine showed "transaction declined due to insufficient cash" but transaction slip not delivered. My account showing debited for R.4000/-in transaction no.8019 on 09/02/2014 without delivered the cash on that time, please look into the matter and re-credit my a/c. With Regards Mahesh Chandra Pant
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            You need to register written complaint with SBI.

                            As per RBI guidelines, they have to return your money within 7 days. If the bank fails to return your money in 7 days, they are liable to pay compensation of Rs 100 per day, provided you have lodged complaint with the bank within 30 days of "failed transaction" incident. Keep interacting with the bank IN WRITING regarding resolution of your problem reminding the bank that the money is yet to be returned.

                            SBI comes under RTI. If the bank has not returned the money in spite of your all possible efforts, send them queries under RTI like what action they took on receipt of your complaint, how they concluded that the money was dispensed... etc etc. You can even ask for copy of ATM replenishing log book/register.

                            Mangal.
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                              O
                              openeye
                              from Noida, Uttar Pradesh
                              Feb 11, 2014
                              Resolved
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                              Resolved

                              SBI ATMs have only the 500/- and 1000/- Rs notes with very dirty look and not acceptable in the market. I am very disappointed with this type of dirty notes. I withdrew 7 notes for 1000/- from SBI ATMs related to Sec 2 Noida and all of the notes was not good in look and today I have found a 1000 note with dot pen inks. I have attached an image regarding to explain my complaint.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                rajesh503
                                from Hyderabad, Telangana
                                Feb 11, 2014
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                Hello Sir, I'm using my SBI ATM cum Debit card for my online payments from since 2 years. Recently I had changed my 3D Secure code unfortunately I forget my 3D Security Code. So when I'm trying to change my 3D Security Password with the instructions in the website "https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp" after that the website is giving message that "your card is blocked on ACS it will be automatically unblocked on today midnight". This message is irritating me from since 1 month I also called CC of SBI on[protected] and I had spoken with Mr.Vinod Kumar who is senior in that even that person don't know what had happen regarding this issue he even don't know what is the meaning of ACS showing in the website and they kept me in hold for 13 Minutes. Finally they are saying to go to your SBI branch. I request the SBI Technical team to go through this matter and solve it ASAP. Thank You.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  prashantconsumer
                                  from Anand, Gujarat
                                  Feb 10, 2014
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh

                                  Dear Sir, I am regular user of SBI credit card. last month I paid TOTAL OUTSTANDING towards my card then too when statement generated in month of january 2014 they have charged me finance charged of RS.230. Kindly instruct SBI to reverse finance charged of Rs.230. Thanking you, PRASHANT TIWARI SBI CREDIT CARD NUMBER - [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Prashant,

                                  Thanks for sharing the card details, we will get in touch with you soon and address your concern at the earliest.
                                  Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


                                  Regards,
                                  SBI Card
                                  Dear Prashant,

                                  Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.


                                  Regards,
                                  SBI Card
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                                    prashantconsumer
                                    from Anand, Gujarat
                                    Feb 10, 2014
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh

                                    Dear Sir, I am account holder in State bank of india, vasant vihar branch, Indore (M.P) Firstly, SBI debit card didnt work on 19/01/2014, shopkeeper swiped card first time but cancelled it because it was taking too much time, then swiped again and transaction completed and slip came out of machine.Transaction was for Rs.205. BUT Rs.205 debited from account two times. POS[protected] MPIN txn#[protected]. for Rs.205. POS[protected] MPIN txn#[protected] for Rs.205. Secondly, on 08/02/2014 I again used SBI debit card on dominos pizza, machine showed transaction camcelled but again Rs.108 debited from my account, slip didnt come from machine. POS[protected] IND txn #[protected] Thirdly, After this huge mistakes I got SMS on 10/02/2014. that my account has debited Rs.168.54. I took mini statement from ATM, It only showing Rs.168.54 DEBIT. Its my humble request to you to instruct SBI to return my all amounts. i.e 1. Rs.205. 2. Rs.108. 3. Rs.168.54. I shall be thankful to you for this. PRASHANT TIWARI SBI ACCOUNT NUMBER - [protected]. DEBIT CARD NUMBER - [protected] BRANCH NAME - VASANT VIHAR, INDORE (M.P)
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Sbi customer support has been notified about the posted complaint.
                                    regarding Rs.168 debit from account happens here in Goa from my friends ac . Also from my Sister ac Rs.80/- . same with my brother . I have to check my account statement tomorrow. all above debit comes on 10.02.2014.
                                    Even from my account, Rs 168.54 is deducted on 10/2/2014 and in mini statement its just showing 168.54 DEBIT.
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                                      harshesh aliwala
                                      from Mumbai, Maharashtra
                                      Feb 9, 2014
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                                      Address: Surat, Gujarat

                                      the complain was launched which was closed without information. The branch say theya re not responsible. The biller has added late charges of all the bills 50 rs. ticket no is 1610770. details are Customer Support Team 29/01/2014 We thank you for banking with us. Your above mentioned issue is interrelated by your branch. We request you to approach your branch for the relevant details. We regret for the inconvenience caused to you. Need your help as per biller the user code is changed which is not modified in your account. Customer Support Team 05/02/2014 Ticket deemed closed.
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                                        piyushkabra1989
                                        from Dehra Dun, Uttarakhand
                                        Feb 8, 2014
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        Sir I am the customer(A/c holder) of SBI, Tonk Road, Jaipur branch. date 04/02/2014 I transfered 13000Rs. to my client IDBI a/c through IMPS instant payment service using mobile banking app & I got TID-IMPS17/[protected]/ [protected]. My a/c was debit of Rs.13000 but not deposit or transfer successfully in my client IDBI bank a/c No.[protected]. so plz reverse this amount in my a/c asap. my a/c no & other details are as below- Piyush Kabra a/c No. [protected] mmid- 9002324 mobile banking userid- ehu135
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        This mission Is what i want you to realize that this have been my ambition and my personal dream, but for health reasons I am not capable to do it by myself, that why i contact you, whom I can have complete confidence. I count on your goodwill and especially your commitment .
                                        My name is Mrs. Habibb Abdul I am married to late Mr. Azizz Abdul, Please there is some Fund i want you to help me use for the less privilege, can you please get back to me for more information? God bless you.
                                        My name is Mrs. Habibb Abdul I am married to late Mr. Azizz Abdul, Please there is some Fund i want you to help me use for the less privilege, can you please get back to me for more information? God bless you.
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