State Bank of India [SBI] Complaints & Reviews

Dear Sir/Madam, On 4th Sep 2013 I purchased two mobile phones from the mobile store on 6 months and 12 months EMIs. The transaction was made on SBI visa credit card. The card statement of 5th Sep'13 stated that I need to make a full payment of INR 86, 998. When I contacted the SBI cards, they informed that on 6th Sep the EMI has been claimed by the mobile store and I need not make any payment. On 19th Sep I called again to verify what they said before and this time they said that I need to make the payment of minimum due amount which was INR 4349.93. I made a payment of INR 4350.00 on 23rd Sep and on 25th Sep shockingly I found an amount of INR 86, 998 has been debited from my savings account to which the credit card is linked. I immediately called the customer care and asked for a clarification. Ms. Priya, the customer service executive said that since my credit card is an auto debit one so the whole amount has been charged against my savings account on the due date of payment. That was a news to me as I never opted for an auto debit option. Because to my knowledge requesting for an auto debit requires one to fill up a downloaded requisition form called "SBI group direct debit mandate" and along with that a verification statement from my bank is required to be sent to the SBI cards office. All these I never did and neither were all these explained to me when I applied for a credit card. This is a clear breach of conduct of SBI cards. When I said all these to Ms. Priya, she gave me an option of credit refund, to which I agreed. On 13th October I got a call from Ms. Mansi Sharma saying that they have started processing my refund and all they need was a scanned copy of my PAN card. I immediately sent them my PAN card copy and gave them a call back on 16th Oct. They confirmed that they have received my PAN card copy and within 5 working days it will be reflected on my savings account. I am currently in New Zealand for some official work and on 23rd when I again called them from here, since the money was still not refunded and someone named by Mr. Mahesh Babu said that it will take another 7 working days to get it credited. He could not even give a justifiable reason for this delay. I twice wrote an email to the nodal office. Mr. Sachin Panwar on 16th and 23rd of Oct and got the same reply that the case will be investigated thoroughly and they would revert back within 7 working days. Till date I have not heard back from him. I also wrote an email to the grievance redressal officer, Ms. Rashmi Gupta and yet to get a reply from her as well. Today is 28th October and its been 1 months and 23 days I am being subjected to unwarranted harassment by all levels of officials of SBI. It seems they take all these issues quite lightly and do not bother about the agony caused to its customers. Kindly advise me on how to put this case in the consumers court and get it resolved ASAP. I have attached herewith the screenshot of my credit card statement which will depict the story clearly. Kind regards, Arijit Chakraborty

MY PREVIOUS credit card no [protected] BILL AMT 1400/- WHICH WAS NOT PAID
BUT AFTER ONE MONTH 1400+465= 1865/-
can u tell me ANY ONE CAN OR ANY ORGANISATION OR BANK CAN GIVE ME 33% ON 1400 IN A MONTH ?
THAN WHY I WILL PAY 465/- (33%ON 1400) EXTRA in a month
RAKESH KR KHATRI [protected]

Dear Sir,

My Ac No. is [protected]
Branch : MODASA (GUJART).

Sir, I have applied for ATM card 15 days ago. But still today I do not receive ATM card. Sir I can't believe that service of the largest and prestigious bank of india is very poor. Today when I content my bank the officiator says that " AA JA AGA". Sir that is not proper answer from reputed bank of india.

Sir I request you to do needful as far as possible.



Yours


Shailesh V.Patel.

Dear Sir,

Recently I have transfered My A/c from SBI jaaggapeta to SBI sarkanda bilaspur branch, but my CIF code is not been transfered; so I am not able to properly operate my account. I have sent request to sarkanda (CODE-4834) branch several times but yet they are unable to do so. Please look into my request and do the needfull.
Thanks,

YOGESH SHANKER KAUSHIK
MO-[protected]
MY ACOUNT NO-[protected]

I cannot view my account information online . when ever i login the error message says account not mapped and asked to raised ticket under customer care care tab to resolve within 2 days .i have raised many ticket but not yet resolved the issue .Please investigate for this issue and resolved it for me.my bank branch is SBI MANTRIPUKHRI .

I have Shubhyatra account ([protected]). Log in ID: EERAMA1984 I have raised a ticket[protected] for SBI on 03/Oct/2013. I was having 12500 points on 01/Oct/2013 and when i checked again on 03/Oct/2013 i was having only 105 points. I have not used any points for making transactions. I have send email so many times but there is no reply. So please look in to it ASAP.

dear sir/madam i need to attaract your attention following problem i m facing:on 20th oct. 2013, 22:00 pm shopping online bill payment not done through sbi atm cum debit card. on 21st oct. 13:00 pm mobile recharge payment not done. my ac.no.[protected] i shall be highly obliged to you. thanking you. yours faithfully prithvee singh

I avail car loan, amonted Rs. 1 lac in March 2006.(Loan A/C No.[protected]) from State Bank of India, Station Road, Anand branch.At the and of duration i.e. in March 2013.When i inquired for 3 to4 times to both, above said branch and also at RASMEC branch, V.V.Nagar, SBI, Anand provide me statement of my loan A/C No. [protected]. According to statement all 84 instalments have been paid during sticulated time periode. Even though almost one third amount(29, 391/-) of basic loan amount (i.e. Rs. One Lac) is outstanding. I personaly visited to both above said branches for several time, but no body responded me properly. I wrote letters, one on 15/03/2013 and second on 3/08/2013.Surprisingly they did not repply me till to date. It is my humble request to do needfull to solve my above said problem. Thanking you, Sunil R. Patel C-47, Veterinary staff quaters, Vidya Dairy Road, Anand 388001. e mail i.d.: [protected]@yahoo.co.in

From my saving account bebited 10, 000 rupees at18.09.2013 from mumbai kmb atm ghansiyan tower mumbai i give complain of branch maneger sbi east street brach camp pune at 21.09.2013 my complain no-at[protected] she spoken the your complaint closed after resolution but till date not any rsolution .But i give raepeat complain at 16.10 2013 my new complain no-at[protected] .my mobie no-[protected] name-md nafis haider.

i have my SB a/c in sbi -dhepaguda branch, gudari, rayagada dist, orissa. my current SMS alert phone no.-[protected].please change it to new no.-[protected].my debit visa card no-[protected].make my debit card registration for 3d secure for online payments

Sir, I took a car loan of Rs. 5, 00, 000.00 from SBI. When i signed the documents the rate of interest offered to me was 9.5%. I paid the monthly installments regularly for 26 months. They changed the interest rate from 9.5% to 11% from February 2012 onwards which was not informed to me. I requested a statement of my A/C and now the outstanding is showing Rs. 4, 21, 902. I would like to inform your kind forum that i was unemployed for about 6 months and was not able to make regular payments. I sincerely believe they are adding excess interest in ways best known to them. I request the forum to kindly look into the matter and help. My Car loan A/C : [protected]. Name: George Emmanuel Howell, Mobile: [protected] / [protected]

Hello sir,
I am Arvind Pathak,
I had tried to withdraw as sum of Rs.10, 000/- from ATM of SBI bhopal.
Amount has been debited to my account, the transaction did not go through and cash was not delivered even also no transaction slip came out .
Please provide me right direction to get my cash back thank you .

Detail is:-
Account In Corporation Bank
Name: [removed]
Account no : [removed]
ATM card No: [removed]
Debited Amount : 10, 000/-
Date: 10/10/2013
Time : 22:31
ATM Machine: 373075 At[protected]SBI bank shahjahanabad bhopal (mp))
My Contact no:
mobile no : [removed]
Email : [protected]@gmail.com

I have a saving account a/c [protected] and branch code 01821. I had submitted form for issue of ATM card on 22/08/2013. but till date could not receive ATM card and any information. my mobile no. [protected] and email address; [protected]@yahoo.in

Dear sir,
i have my account in indian bank at coimbatore, R S puram branch. on10.10.2013 i withdraw amount Rs.2000 in SBI ATM (82748)at noon in gandhipuram. i can't get the money in my hand but my account money get reduced please reply me sir my account no.[protected]. Branch:R S PURAM. Country: India, State: Tamil nadu District: COIMBATORE Phone no. [protected].

I am Shebin K Bijili...I don't know how it happened...A message was recieved on my mobile that ''thank you for using your SBI debit card 622XX5834 for a purchase worth Rs 506 0n POS [protected] at Billdesk.com_Billpay txn#[protected]".My account no. is [protected].I[censored] kindly refund my amount is I would be highly obliged.

I submit the high school certificatein SBI in Baheri Distt.Bareilly for the loan in pmry.Account No.is [protected] 107 I have finally deposit money of loan in 2008. sir till 2008 the bank officer not giving my certificate. Pl. help me and give the order for return my certificate.

Mohd Nasir S/0 ImtiyazAhmad R/0 Mohalla Islam Nagar Tahsil Baheri Distt. Bareilly U.P

Dear, Am taken home loan on SBI file no [protected]. Without my permission they debit amount 5175 RS against Premium Insurance.Am really depressed and bank peoples saying its an Mandatory. While am checking in Internet banking only i came to know they debited 5175 rs without my permission. The branch people not responding properly. Kindly provide me solution whether its an Insurance is Mandatory or Not. Thanks & Regards Karthick.SR

Dear sir, My name is Vidya Prakash from Seorahi, Kushinagar. I have opened a account ([protected]). On 9th Oct 2013 I ask about checkbook charge, Then manager says 1st checkbook is free after that will be charge. Then I submit an application for first checkbook, But on 11/10/2013 second checkbook have issued and Rs.100 deducted from my balance. So, Sir help me0. I am a student and I apply checkbook to make DD for submit my college fee. Vidya Prakash [protected], [protected]

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again

Details of my account:
Full Name : MANJUNATH IRAPPA YAVAGAL

A/c with SBI :- MADHURA COLONY.
HOUSE NO 4, WARD NO. 29
HUBLI

STATE :- KARNATAKA
DISTICT...

Respected Sir
I am widow of No 216811 late MWO Veeresh Kumar Verma who was drawing his service pension through State Bank of Aligarh Samad Road Branch . Now i Have open my account No after death of my husband bearing Account No [protected] with SBI Aligarh Samad Road Branch and requesting to them to release my family pension wef 21 Jul 2013. In this regard i written a letter to Records office Air Force Records Office subroto Park New Delh and they Reply that Your pension is already sanction vide PPO No 08/14/B/21850/1988 and the same is held with SBI Aligarh Samad Road but they ar5e not ready to listen me and always giving reply that your pension is not released by SBI Chandni chowk CPPC . therefore i request your kind honour please instruct SBI Aligarh to release my family pension at the earliest please . I am anable to come personnaly due to being alone and presently residing at chandigarh . I shall be greatful to you if do some thing for release my family pension please


Thanking you in aniticipation

Your faithfully
Smt madhu bhasini verma