State Bank of India [SBI] Complaints & Reviews

Respected sir, i am Amar nath jha from Birmitrapur Branch SBI of India i beg tot state that on 6th june2013 at 07 hrs: 17mins i made paymente through sbi net banking sbi birmitrapur for making pan card of my son but from my account of birmitrapur Rs199 was been debited from my account to pan services for making new pan card .I talked to the manager say 6 days from today he gave me toll free no to enqiure my payments he then told me to enqiure from sbi toll free no,The reputed officer told me the payment is not been delivered to pan card services .he then aseked me to give complain about this to SBI MANAGER OF BIRMITRAPUR with written application i also gave him application and proof regarding this matter sir kindly help me because moneys are earned through lot of hard work.Sir the Manager of SBI Birmitrapur didnt helped me out think if the money will be more then Rs199 then what we have done ,regards yours faithfully amar nath jha advocate mob-[protected] and this was repley from the emudra pan card With reference to your below email, we wish to inform you that 06 June, 2013 at 07 hrs: 17mins you haave tried to make the payment but the payment is not successful. Hence, we request you to check the same with your Bank. We would be glad to assist you at [protected]@emudhra.com, for any further assistance or clarification. Regards, Anjana ________________________________________

This is regarding rs 5000 paid as advance for rs 30000 at Apollo Hospital Emergency for my grand mom Patient Name (Mrs.Minati Kar) (70 years age) on 17-sep-2013 at 03:45 A.M. The cashier informed us that payment of rs 5000 is rejected due to lack of balance but I received the following sms: "Thank you for using your SBI Debit Card 622XXX6330 for a purchase worth Rs5000 on POS 07063040 at APOLLO HOSPITALS ENTER Madras I IND txn#[protected].".I raised complaint online as well as called customercare [protected] with PO[protected]. My complaint was rejected with following reply mail: "Dear Sir/Madam,We regret that your Feedback/Complaint could not be registered due to incorrect details provided by you.May we request you to kindly Call on our Toll free No.[protected]/[protected] to know more/ register your Feedback/Complaint or download the Feedback/ Complaint Form from our website (www.sbi.co.in) and submit the duly filled in Form to your Home Branch.3. We assure you of our best services. Thanks and Regards,Team SBI (CMS)" If SBI is going trouble its esteemed and valueable customer with no fault of mine,I will forced to take action. I had same problem with ICICI and problem was resolved on the same day.

I have applied SBI credit card through executive He has taken my documents with my application. My SBI Card application no. is[protected] I received one message stating that "We regret, we are unable to accept your request for SBI CARD as it does not meet our internal policy requirement(s) for card issuance". Please let me know why i am not eligible for SBI Card as I have submitted valid proof of residence and PAN no. If there is some problem, please let me know or return back my photocopies. My Mobile number [protected] bharath kumar

on 4th august i went to ATM of State bank of Patiyala, Baddi (H.P) to withdraw cash but cash did not dispensed niether transaction slip nut later i found that my account is debited by Rs. 40000 AT SINGLE TRANSACTION. i lodge complaint in my home branch i.e State Of India, Sector-11 , Rohini, Delhi-85, and its more than a month i still haven't got any satisfactory reply. they are not telling weather i will get my money or not and how much time will take??

In Restaurent Cloud nine Bhosri, purchased for 180Rs dtd 08.0913 but i have lost 1610 rs extra in that hotel, but they are telling they have not received that amount, we got messgae in mobile also, but they strongly disagreeing. POS no.12423128 We have given compliant to SBI also.- complaint no.PO[protected] Please help immiediatly. Name.Jeevan T shetty. Account no.[protected] Mob no.[protected]

My name is manoj patel and i am puting this complaint on behalf of my father(G S Patel),i requested a cheque book in a form of written application of my father saving account on 8th august 2013 by my hand in a SBI HET Bhopal Branch,one of the sbi employee assure me that it will deliver at my home address within 7 days but we didnt get it. I call SBI BHOPAL HET Branch on 29th of aug 2013 for checking status of cheque book they replied its been dispatch 26th of aug and will deliver to you within 2 or 3 days then i check my postal office for the same after a week nothing is there. Again i call them and the answer is different this time,they told me your check book is issued on 4th sep 2013. then i thought its a government bank and this is how they work. After getting a non sense and irritating answers from a very valuable and intelligent employees of sbi i decided to call the toll free number again i get nothing. My father is retired from his services and comes in a senior citizen category so i just want to know is that a way to treat customers. Help me in that. Thanks Manoj [protected]

I was recharging my Airtel mobile # [protected] online using e banking. When i was submit the payment of 210/- at the time of final process show error java script error messing and payment Debited form my account but not transfer to Airtel e recharge. I was complained to my home branch State Bank of India Berhampur Sharda Road Meerut Meerut City 250002 for refund my money back. Number of time go on home branch but no result. Till now my money not received. transition detail is 25-Jul[protected]Jul-2013) TO TRANSFER INB Airtel AIRTEL_RECHARGE Paym MSBI[protected]IGK4334937 TRANSFER TO[protected] 210.00 So Please take Necessary action against the matter on State Bank of India Berhampur Sharda Road Meerut Meerut City 250002. Thanks & Regards, Prafull Verma 963 Bhrampuri Meetut [protected]

Recently I lodged an online complain with the banking ombudsman of RBI, about the counterfeit note (Rs 1000), I withdrew from State Bank of Mysore (Bangalore) ATM on 14th of this month.
And in the morning of 17th Sept I got a call from some MOHAN KUMAR (Mobile # +91-[protected]), posing to be a State Bank of Mysore employee, to refund me the Rs. 1000.
In the due conversation he gave me another call from the SBI Customer Care (+[protected] [call waiting], to assure me that it is the call from the bank to authenticate the issue.
I am amused that he had my card number & cvc code.
He assured me that the amount will be deposited to my account by 1130 Hrs today (17/09/2013).
To my suspicion when I checked my balance, Rs 3750 had been deducted from my account, & I am left with a balance of only Rs. 240.
When I called up the number, from which I got the call (Mobile # +91-[protected]), they produced their helplessness over the matter.
Now, my issue is how come a person have access to the banking ombudsman mails, & if has access, how did I get the call from the bank customer care (+[protected].
This I suspect is the involvement of some bank employee.
Sir, I request you to look into the matter & solve the issue.
And today I got a mail from the Manager of my branch citing helplessness & washing hands off the matter, citing the customer's fault, But the customer is always at the receiving end.
Thanking You,
Faithfully.
SITAKANTA MOHAKHUD

To The Section Officer, Pension Sec., ICAR, Krishi Bhavan, ICAR, New Delhi-`110001 Sub: Revision of PPO No.5052 in respect of Chander Mohan Luthra, Ex-PPS, ICAR Hqrs, S/B A/c No.[protected]. Ref: Your letter No.1-32/2011-Pension dated 29th May, 2013 and 9th July, 2013. Sir, With reference to your letter on the subject cited above wherein my pension w.e.f. 1.10.2011 after my superannuation has been revised to Rs. 8376.00 due to grant of one increment on 1.1.2006 and due to further commutation of Rs.96.00, my pension is reduced to Rs.8280.00. In this connection, I may bring to your notice that the Manager, SBI ( C & I) , Main Branch, Parliament Street is yet to take action on my revision of pension as indicated in your letter referred above. In view of the above, I request that an expeditious action may please be taken in cognizance of your letter referred above addressed to State Bank of India, New Delhi for payment of revised pension and necessary arrears w.e.f. 1.10.2011. I, therefore, request that SBI may be pursued to take immediate action as requested. Yours faithfully, Date the Aug., 2013. CHANDER MOHAN LUTHRA EX-PPS, ICAR, NEW DELHI 286-SFS, MUKHERJEE NAGAR, DELHI-110009 Copy to The Manager, State Bank of India (C & I), Parliament Street, New Delhi-110001 for immediate necessary action as requested above. Copy of lCAR letter dated 29th May, 2013 on the subject is enclosed for reference. CHANDER MOHAN LUTHRA

Hi, my name is Nirmal Singha and I am a genuine SBI customer having my account in Sonai Road Branch, Silchar. I had full trust on SBI untill I came to know that this revered bank has for no valid reason deducted Rs 5000 /- on 5/7/2013 from my account([protected])) which shows as lien amount on my net banking account and set hold in my passbook. I therefore urge you to kindly help me getting back my money... Thanks!!!!

I Nitin Sharma. Account Number- [protected] in SBI. I want to say that I have taken a loan previous year on 11 Sep 2012. There was a Insurance Policy- [protected] with it.
Then a call from one of your employees came to tell renew the policy But I refused to renew it for 15,000 rupees. But they deducted without my permission. I have recorded the call of your employee. I have evidence. I complained to Manager Mr. R G Roy he told me to meet Bhawna Khandelwal who is an employee in SBI PNB Branch, Ratlam. She told to complained about her and talked rudely to me. I want my back my money back in 5 days. Otherwise I will complain in police.

Regards,
Nitin Sharma
5, CHHOTI SITLA MATA, COLLEGE,ROAD RATLAM, Ratlam 457001
Mobile No:[protected]

BENGAL CIRCLE, ZONE-BIDHANAGAR, REGION --III BRANCH--RAHARA STN ROAD




Respected Sir,

I Shirsendu Sarkar, a Sb a/c holder of Rahara Station Road Branch, deeply disturbed and upset by facing humiliation,insult and inhumane attitude from a Rahara Station Road Branch staff toady dated 17th Sept. 2013 when I went to withdraw cash.

Around 2.25pm. I have reached branch and collected a token from Branch and then over 30 minutes passed when I was denied to call in spite of fellow customers who have come after me also withdrew cash then I inquired why it was happening to staff who were sitting is cash payment counter.

As soon as I told her, my name Shirsendu Sarkar, fellow staff, who did not have any business regarding this issue, but the staff started canvasing to all the other fellow customers and also staffs, charging me,that the person namely SHRISENDU SARKAR, occasionally sent mail to CGM & GM and since very fist occasions his attitude towards me was very nasty and I was being ill-treated like a convicted person. Can you imagine what was my feelings during that period even without done any fault? It was a terrible experience. When I asked him, it was limited between branch and me, then why were you doing such unacceptable thing? Unnecessarily he deliberately badly tortured me mentally. I almost broke down inside branch compound.

During that period other customers withdrew amount and due to that staff mis behaved I was denied to withdraw amount and when I contacted my elder brother Mr. Krishnendu Sarkar briefing the issue, he told with whom were you talking and surrender mobile to him(concerned staff) and he would manage to talk with the higher authority and if necessary branch would send report as per choice to higher authority. Even he added branch would decide when I would get cash even it could be much more longer upto 4pm. Whhen I asked his identity and he was reluctant to provide it.When I once again submitted my token no 182 then the cashier told me your no was already called and now it was not possible payment and advised me better collect another token number.

I was repeatedly insulted and abused by the barbaric attitude by staff of Rahara Branch. May I know sir, how many times I have registered complaint against this branch and I hardly visited the branch concerned. But today's incident really compelled me to think whether I should any longer continue in this branch or not. Before, that I must know who give him the authority to humiliated me such manner in front of all staffs and fellow customers like a culprit. Even, I have called RM North 24pgs but hardly got any co-operation from him also. Is it the culture of SBI towards customer and may I know whether now SBI is truly in the position to claim that Banker to every Indian. SHAME,SHAME & SHAME. It is beyond of my imagination that how a innocent customer were being treated like a convicted. Even the staff was dame care of any one of SBI top official whosoever it could be when I told him that matter would be escalated highest authority.

Henceforth, I am submitting to both of you, after ongoing my serious complaint, kindly investigate the issue, and take stringent action against the staff who UN-necessarily misconducted with me to huge extent. I need written apology at the earliest. I am really ashamed to think me the customer of the Rahara Stn Road Branch.

Thanking you.


With best regards,

Shirsendu Sarkar ([protected])


SB A/c--[protected]

Dear Respective, I think i don't have any other option left then placing a complain against SBI Credit card. The brief senerio: i have requested to cancel my Credit card by calling Customer Care, they accepted my request and replied that when cancelling any credit card the customer will get final settlement notification letter within 10 to 15 days of cancellation. i received two letters twice a day after this request around 11th day. the settlement notice clearly mentioned me to settle the SBI CC Account with Rs. 1563 point something before the due date mentioned in the notification. I have made the payments as mentioned in the Notice before the due date through online banking. No other communication was made to me via mail or telephone regarding the settlement or any thing. suddenly after two months I started getting email and sms notification specifying that my email statement for SBI CC has been generated and i have to pay the amount before due date. when i communicated this thing to customer care and rigorously followed up with Nodal Officer they told me that i have to clear my dues as the balance amount is more than i have paid. and as the remaining amount was not paid the interest is levied and now it is amounting RS 2000 around. I just need help and guidance that if i have received the notice with signature of Nodal Officer for the settlement why again i have to pay. so till date i have not paid any amount to SBI CC after settlement amount. As per my concern, if i would pay this time, again after some time they start sending me mails and sms and again tell me that settlement is not clear and you have to pay certain amount to clear it out and cycle will go on and on. I am also worried about CBIL. Please help me to resolve the issue. PFA Notice from SBI CC Department and Payment receipt for the payments made against that notice. thanks & regards Jay Kamdar [protected]

Sir,My name is Paoshimla Zimik wife of Mr.late Saila Marak.That is Mr.Late Saila Marak is an Assam Rifles,he bear a PPO No.[protected],and he got a retirement in the year 1991.After the retirement and death of Mr.Saila Marak the family did not process regarding in the matter of pension for many years and till now.
I visited the Head office of Assam Rifles,Pension cell,Shillong,Meghalaya,and The State Bank of India,CPPC,Guwahati,Bhangagarh,Assam,has suggested to concern office of the SBI,Phulbari branch,Code 02101,Garo Hills,Meghalaya-794104.But there is no proper response from the branch manager.In the year Saila Marak retired there was a person who had process the pension till 2006,but after the transfer of the manager the person could not process it again,because she was not an authorize person to hander that.Therefore,the new manager takes an advantage of the particular act and had done this.Thank so much for considering for the difficulties of the family I shall remain thank foreever.
Dated:18/09/2013
Yours Faithfully
Smt.Paoshimla Zimik
Place:Shyamnagar village
West Garo Hills,Meghalaya-794104.

i am a defence pensioner drawing my pension from sbi sector 30 Chandigarha/c no.[protected] code no. 1443.Ihave requested CPPC CHANDIGARH to transfer my pension a/c to SBI Badshah pur Gurgaon Haryana. Written request in proper format was submitted to CPPC CHANDIGARH on 10july 2013, but no action has been taken as yet. you are requested to pl intervene. Ic- 18320 col. B S AHLUWALIA Retd

sir I retire on 31 jul 2013. My PPO no 09/097/B/S/001208/2013,dated 10 jul 2013. same dispatched from CABS (Navy) on 11 Aug 2013. Already submitted live certificate on 29 Aug 2013. Other bank already has published pension. May I know bank will give market rate of interest. Request please issued my pension as possible. my account no. [protected] and I approached to my branch naval base visakhapatnam , they are telling due to software non working . SBI is larger bank this is silly answer. however please issued my pension for that my family should not trouble. thank u

Dear sir,
Iam using mobile banking from 1year but from 3 days iam getting the problem of synchronize I want to transfer the amount to other sbi account iam getting the problem is request cannot be processed goto settings synchronize your application this problem I notified so I synchronize but my problem not solved please help me sir

I losses 10000rs. by the problem of ATM machine on the date of 10/08/2012, I also complaint on line on the same date. but bank says, your transaction was successful, I requested please give me cc TV puteg, but bank not gave me any cc tv putag. I am sure in this putage, I am not receiving any rupees. so please help me for return my money.

respecter sir,
i, yuvraj thakorj m a having a SB account number in SBI, M.S.University Branch, BARODA, have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl.

I have a Volkswagen Vento Highline 2011 renewed with SBI General Insurance in January, 2013. My car was damaged in February, 2013 and i registered the claim for it in September, 2013. I paid a premium for one year and therefore any damages caused to my car after the renewal of my insurance is supposed to be covered under the policy. I have been denied claim just because i did not register a claim earlier. Also, a survey is conducted at the beginning of the one year tenure in which photographs of the current condition of the car is taken. Any damage caused to the car there after is supposed to be covered under the policy regardless of the date on which the claims are made. This is pure injustice as i have paid a premium for a whole year and if my car is not covered up for damages during that tenure then the whole purpose of insuring my car is defeated.