State Bank of India [SBI] Complaints & Reviews

in 2007 my mother and father planned and got home loan from SBI,singanallur and built a house more ovwer the bank without informing us took 25,000 rs as insurance amount after two months of building house my father died in a heart attack, when we claimed the bank for insurance they are not replying properly and saying that they didnt insure the house and now they are not ready to return the amount back,as single with health hazards mey mother is struggling a lot to pay the home loan,myself and my brother still studying in school and college respectively

Dear Sir,

While doing the payment of my electricity bill of Amount Rs2720/- dated 24/9/2011, I got an error message like "Sorry!Your transaction was declined. Please try again.". Which means that this money should not be charged by SBI Gold Card after three days.

I am requesting you to refund my amount in my account and do not charge the amount of Rs2720/- which has wrongly charged by your system dated 27/9/2011 from me.

My Card Details:


Regarding the above transaction, I am giving a reference code Auth Code: T74518. After harashment of 22 days, today they have issued me "Auth Code: T74518".

I had filled and send the Dispute Form by Post and by Fax which has been received by Dispute Manager, SBI Card People, as he had told me on phone.

The Details of error-message which has been received by me as a credit Card Customer:-

Sorry!
Your transaction was declined. Please try again. Reason – Network Delay.

Transaction Details: MCIT[protected]
Transaction Reference Number:[protected]:52:16
CRN/CA Number: [protected]
Due Date: 1/9/2011.
Bill Amount: Rs 2720.00
Pay From: Credit Cards/Debit Cards

Card and Transaction details:


Card No.: [protected]
Nature of Dispute: Transaction Failed due to Network Problem.
Date of Debit: 27/08/2011
Amount of debit: Rs 2720/-
Also kindly punish them for this kind of activity.


Regards,
Abhay
[protected]


Reference mail for you:

1.

Dear Sir,
With reference to this "Auth Code: T74518", I am requesting you to refund paid the electricity bill Charge of Rs2720/- on dated
24/08/2011 using SBI Card.

In Details:

While doing the online payment, I received
an error message that this transaction has got failed.

After this event, I paid the said amount using HDFC card and this
transaction has successfully done.

But after three/four days I received a confirmation message from SBI
Card that my transaction of Rs2720/- has paid successfully.

Hence, BSES dept has got Rs5440/- instead of Paying Rs2720/- only.

So I am requesting you to return my money Rs2720/- which has been
taken by your server for which transaction has got failed due to
network problem.

Our Electricity bill has attached herewith.

Details:-


Regards,


Abhay Kumar
[protected]

Dear Sir

I need the provisional certificate urgently for Principle and interest for the financial year 01-APR-10 to 31-MAR-11.My SBI HOME LOAN ACCOUNT NO. IS [protected].

I have taken loan from SBI, ANKLESHWER branch. The branch is far from my place.hence I request tosend me through email at the earliest.

Please give your response to [protected]@gmdcltd.co.in

Regards,
birendrakumar ramsundar mahato mobile no. [protected]

Respected Sir I have not remember my ATM pin code this time so please send me my ATM pin code through my mail id or mobile number urgently please.
Name Mohammad Rafeek S/o Late Sh. Kashav Ali, VPO Batheri, Tehsil Padhar, Distt. Mandi (HP)
A/c no.[protected]
Name of Branch Katipari (Padhar)
Mobile No. [protected]
E.Mail I.D. [protected]@gmail.com

Despite Vapi declared as a Speed clearing centre by RBI, the SBI has stopped accepting their non Home CBS cheques in their Inward clearing.

All the Banks are adhering to the RBI norms and are honoring their non home CBS Cheques at Vapi Centre except SBI.

We are facing difficulties in getting our Non Home SBI cheques honoured. How can there be different set of rules for SBI.

BAKHTAWAR SALMAN Complaints & Reviews - NON-COLLECTION OF MONEY FROM SBI ATM
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BAKHTAWAR SALMAN

Location: BAZAR BRANCH KENDRAPARA, Kendrapara, Orissa, India


salman4love on Sep 13, 2011


NON-COLLECTION OF MONEY FROM SBI ATM
My account no is [protected] in State Bank of India,Bazar Branch,Kendrapara.on[protected] when I want to draw a sum of Rs20,000-00 at about 4PM,I had been ATM 289 of SBI Municipal Market,Kendrapara and started processing to collect money though the captioned ATM but failed.on my repeated trail I could not able to collect money and the money returned to the ATM Machine.That, ill luck would have it the said amount also deducted from my account.
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Dear Sir/Madam,
I want to draw your kind attention about the following.
I am credit card user of SBI and card no is[protected].In the month of July I made a transaction of Rs 7341 using SBI credit card.I dropped cheque in the Belghoria branch of state bank.My statement comes at my permanent address(belghoria) and I stay in Bangalore.Some body from SBI (Agency code IBC0708) called me and requested to pay the pending amount.When I said I had already dropped the cheque then he said there are several cases in that particular branch where cheque is miising.So I requested him to collect pending amount from my father staying at Belghoria.That time he only promised that all late fine will be cancelled If I pay Rs 7342(Original transaction amount).My father gave him the cheque and I have attached the scan copy of the receipt.That time he never told that I have to give late fine also.If you see my past payment history you will find I have never paid late.Should he told that I have to pay late fine then I could have given that amount also.

Now recovery team is disturbing too much over phone to settle this account as If I am the guilty for this late payment.Agent name and and agency code also you can see in the receipt.So it is clear that either the agent is not littearte enough to understand credit card business or SBI has instructed him to act like this so that I step my feet into this trap.

Please clarify me regarding this issue.

Regards
Dhritiman Deb

Hi,

I have been approached by Croma Store to buy Tata SBI credit card on behalf of my purchased transaction of Rs. 5500/- and to followed that promise to give gift voucher of Rs. 950/-. Now it's been almost 9 months happened but still tata and sbi no mood to issue gift voucher and further to my contact to their customer center, no one is giving satisfactory answer to my queries. this is been shocked and shamed for company like TATA and SBI which gives false promise just to make credit card customer. I just want to aware other consumer that please don't buy TATA and SBI credit card simply based on their false promise to provide gift vouchers and credit points.

Bhavesh Vora

Sub: My all gold missing from my locker at State Bank of India,
Sir,
I Inderjeet Kaur have gone to operate my locker at State Bank of India Branch Govindpuri Modinagar on dated Sat 13 Feb 2010, I have sign in the locker book at 12.11 PM and gone to operate the locker room with bank peon Nerash but when I saw there in locker room my locker door is already opened and my 220 Gms of gold jewelry is not in the locker. I immediately inform to locker operate Officer Mr. Paliwal then He come with me in locker room and check all the locker situation and Mr. Paliwal say to me Madam this is a unexpected Incident and told me that Bank Manager is not on duty today please give a letter in this matter and Manager will tack the right action in this matter.
After being the 10 day there was no progress in this matter so my husband Ranjeet Singh has inform to police on dated 23 Feb 2010 and registered a FIR no 255/10 under IPC Section 420, 406 on dated 23 March 2011 in Police Station Modinagar after making the site survey by SHO Modinagar and Police Chowki In-charge Govind puri.
But after being a long period of 1½ year, there are no progress in this matter nor by police neither by Bank Officials, We are regular in touch with Police and request to SSP Ghaziabad more then four time and also with bank senior such as Chairman, DGM Customer, GM Local head office Delhi, Administrative officer Meerut, Regional Manager Ghaziabad, Bank Manger Govind puri Modinagar, These al Officers are not taking any step on other side misbehave to me and my husband and use unsocial words,

Thanks

Inderjeet Kaur
W/o Ranjeet Singh
Sant Ashram Govindpuri,
Modinagar, Distt. Ghaziabad up
MoBb; [protected]
SBI Saving A/c No. [protected]
Locker NO. 113

I was having SBI Silver & more credit card since more than 1 year with credit limit of Rs.26000/- and a yearly fees of Rs.299/-.
As per my use of card & regular payment terms, I called too many times & submitted my documents to SBI for the up-gradation of the credit limit, but they didn't.
(Please not that I am having HDFC-AXIS & STANDARD CHARTERED credit cards with a limit of[protected] as on today)
Further,
In July, I received a call from SBI person, told me to up-grade my SBI Silver & more card to Gold & more card ON BASIS OF MY HDFC CREDIT CARD with yearly fees of Rs.499/-.
I confirmed with that SBI executive that if you are going to up-grade the limit with this changes than I am interested, otherwise no need to take my documents & further process.
That SBI Executive assured me that the limit definitely will be up-graded 3 times more than you HDFC card limit basis.
I gave the documents and I received the process inquiry calls from SBI, even a SBI person came to confirm my information at my office & home.
Now the problem started...
End of July I received the welcome letter from SBI for Gold & more card with a limit of Rs.175000/-.!!!
But when I registered it for online on www.sbicard.com, I got surprised to see the limit of just
Rs.18000/-.??!!???
The very next day I called SBI credit card customer care and ask the clarification from the executive but they failed to give me proper answer...So I registered the complaint about the credit limit issue on 10th of Aug 2011. (feedback.[protected]@ge.com)
They just assured me that the problem will be solved within 7 days or 10 days but not solved till date.
So, again I complaint in upper level of customer care of SBI card (services.[protected]@ge.com) but still the complaint is pending to be solved, what the hell they doing? As each and every time I have to do follow up with them and each and every time I heard that your problem will be solved asap.
Yesterday (16.9.11), again I called to SBI care and talked with the Floor In-charge and asked the solution, he again gave me the time limit till Monday (19.9.11) your problem will be solved.
He also said me that It was might be a mistake by our department that the limit given to you is misprinted or miscommunication of our department. If this happen you will get only limit of Rs.26000/- and nothing more.
Should I can claim the limit as they sent me the welcome letter duly written the limit of Rs.175000/-
and what about the yearly fees? In old card it was 299/- and now in this new card the fees is 499/-,
and the limit is the same Rs.26000/-
So, what I can do in this case?? If the answer not come positive?
Can I write to RBI as per the guidelines of credit card that if your complaint not solved within a month you can directly write in RBI. Its already passed 1 month. Should I wait for monday or write in RBI?
Please help…eagerly waiting for the comments…

My credit card no is[protected]. i have alredy lodge a complain on 15/08/2011,in this regard i have received a call from representative of state bank of india that you have not to pay any amount as your account is settled.but i have received a statement from state bank of india dt 04/09/2011 demanding Rs 1364.16.pay immediately.once i have clearly wrote that it was their mistake and then also they are demanding Rs 1364.16 from me.plase do needful in the matter at he earlieast and settle my account.

Dear Sir,
I hold a credit card of SBI, which was blocked due to nonpayment, i had made the payment on 3rd of september 2011, but yet my card was not activated, and after i gave a call to the customer care they activated my card. also i always receive en number of calls from the centre for making the payment early in the morning even after making the payments. I do use cards of other banks but have never received more than one or two reminder calls.
I would request you to take appropriate action for the same.

Thanking You,
Rachna Shah
[protected]

SBI branch#13238 is a chorbazar. I go tehre evreyday and they tell me they will take care of my problem, but then do nothing. They owe us rs. 2000/- for uncredited interests in our PPF Accounts for April and may 2010. I found out the error when I closed our PPF accounts in April 2011.
I wrote to SBI chairman, DGM Complaint, Banking Ombudsman, Reserve Bank of India, but no action to date.
The latest from Banking Ombudsman:
Complaint No. [protected] got disposed, under Complainant advised that complaint is not maintainable: BOS requirement not met: earlier dealt by BO 9 (3) (c)
Regards,
Banking Ombudsman"
What is this gibrish? and from banking Ombudsman.
They are all CHOR!!!!

Dear Sir,

1. Our organisation has already been demand for a issue new cheque book agaisted PUBLIC FUND ACCOUNT (A/C NO [protected] ) to SBI, MG Road, Ambala Cantt branch on 20 Aug 201, but the cheque cheque not received to till date.

2. The account is purely Government Account. Various vendors payment are held up due to non availability cheques. You are requested to issue cheque book at the earliest please.

When i recharged my videocon number through sbi mobile banking i got a message transation succesful and money deducted from my sbi a/c but i got a message on mobile recharged failed

I am holding S/B A/C no. [protected] with SBI Chandkheda branch with net banking facilities and have D-mat A/C with HDFC Bank with DP Id IN300476 Client Id 40349382. I have applied through ASBA through net banking of SBI for Jaypee Infratech Ltd. IPO for 850 shares at cutoff @ Rs.117/- shares amounting Rs. 99450/- on 03.05.2010 and the same was modified for 200 shares on 04.05.2010 well before closing of bid with revised bid amount of Rs. 23400/- and it was duly acknowledged. Bid cum Application Number is 002E[protected]. It is noted that I have been allotted full 850 shares instead of modified application of 200 shares and total amount of Rs. 82365/- has been debited from my account causing hefty monetarily loss to me due to mistake of SBI net banking.

The issue was raised by me immediately as soon as I received the allotment through SBI customer care under ticket nos. 515886, 514617, 514167 and 517794 and grievance cell of SBI Portal under ticket no.CC[protected] and CC[protected]. SBI customer care as well as SBI Capital Market Branch, Mumbai has already agreed that the mistake is at their end and the matter will be resolved suitably. The matter is not resolved yet and still pending at SBI end.

Your help in this matter will be highly appreciated,

On 08 Sep 2011 at about 2000 hrs I have tried 3 times to withdraw Rs 4500/- fm Axis Bank ATM Counter, Laketown, Nabagram, Jalpaiguri- Distt by using SBI ATM but neither Amt nor balance statement recd. Immediately I have withdraw Rs 4500/- fm IOB ATM Counter. Thereafter I have registered a written complaint at SBI SF Road branch and accordingly Rs 9000/- (Rs 4500+Rs 4500/-) have been found credited as on 12 Sep 2011 but balance Rs 4500/- still has not been credited as on 13 Sep 2011. My Savings Bank A/C No is [protected]. It is therefore, requested Rs 4500/- may kindly be credited at the earliest.

Regards
Bijan Bhusan Dhar

Sir,

I the undersigned my name Ajay Vishwakarma had visited the sbi ghatkopar west branch on 13 sep 2011 at 1.00pm for preparing the dd i had experienced the roude behaviour and the quality of services was not satisfactory .I had taken half day frm my office and gone for urgent work i was in q from 1.00pm and aftr some time staff sd lunch time the q was told go other line n when my no came they sd go in the same q for dd i was standing 1 r for it n i get my work done aftre 2hrs .This was the bad experience for me n i can not go to work becoz of delay in the services given by the staff .
Kindly do the need ful sbi is claming we r the best in service and this kind of services was unexpected i also hold a/c think to cancel it.

To
Nodal Officer, (Manager Customer Service))
SBI Cards 10 th floor,
Infinity tower C
DLF CYBER CITY, DLF Phase – II
GURGAON
PIN : 122002.

From
I.SRINIVAS
MOBILE : [protected]
Rly. Qr.No. 503/1, BNITN Colony,
Near Dharma Nagar
Behind Rly.Co-operative Stores,
VISAKHAPATNAM ( A.P )
PIN: 530 004.
Email id : [protected]@yahoo.com

Respected Sir,
SUB: Request you please send clearance of my SBI Credit Card
A/C No.[protected] which was closed and De-list my name
From CIBIL defaulters list, my balance Nil.

This is 1st reminder you are requested 7 days time i.e., from 30th Aug 2011

I, I.Srinivas was an SBI Credit Card Holder, bearing Card No.[protected]. I had cleared all the dues on my account and Card was closed in the 2007 year. How my name was kept in the CIBIL defaulter list from your end without any intimation. This CIBIL information was informed to me by SBI Dondaparty Brnach in Visakhapatnam Dist on 20th July 2011. While I was applied for Personnel Loan Causing My Father is Heart patient.
Actually I asked to close the Card from January 2007, at last your Call centre staff was told that your card was closed and no due from my side and need not required any letter. After that from July’2007 onwards I did not received any due statements from Your end.
Further I also contacted two to three times to your SBI Credit Card representative of Chennai through Toll free. They said that my balance is nil and already my card was closed in the year 2007, On 27 th July 2011, I was Contacted through Toll free Your Chennai Representative Miss Radhika gave me reply as my balance is nil and card was closed. I asked her, why my name was kept in CIBIL defaulter list. She was requested to me one weak time and gave a reference no.[protected], after one weak again I was contacted to your toll free no. again asked 5 days time like that they are extending but there is no proper reply.
I under stood that your representatives are wrongly fed my name in the CIBIL defaulters list. I am lower class person. Customer do not suffer from your end. Once again I request you to kindly check it and delete my name from CIBIL defaulters list and send a proper clearance paper from your end. Above said from address or send email as early as possible and oblige me.

Please don’t give me a chance to Proceed Legally.
Thanking you sir
( I.SRINIVAS )

On 08 Sep 2011 at about 2000 hrs I have tried 3 times to withdraw amount of Rs 4500/- by using SBI ATM Card from Axis Bank ATM Counter, Laketown,Nabagram but neither amount received nor balance statement has since been received. Thereafter I withdraw Rs 4500/- fm IOB ATM Counter. After that when I received mini statement fm SBI ATM counter found that Rs 13500/- (Rs 4500/-+Rs 4500/-+Rs 4500/-) debited. On 09 Sep 2011 myself registered a written complaint at SBI SF Road Siliguri and as on 12 Sep 2011 it is found that Rs 9000/- has since been credited and balance Rs 4500/- still not yet credited. Now Rs 4500/- is required to be credited now.