State Bank of India [SBI] Complaints & Reviews

On 08 Sep 2011 at about 2000 hrs I have tried 3 times to withdraw Rs 4500/- fm Axis Bank ATM Counter, Laketown, Nabagram, Jalpaiguri- Distt by using SBI ATM but neither Amt nor balance statement recd. Immediately I have withdraw Rs 4500/- fm IOB ATM Counter. Thereafter I have registered a written complaint at SBI SF Road branch and accordingly Rs 9000/- (Rs 4500+Rs 4500/-) have been found credited as on 12 Sep 2011 but balance Rs 4500/- still has not been credited as on 13 Sep 2011. My Savings Bank A/C No is [protected]. It is therefore, requested Rs 4500/- may kindly be credited at the earliest.

Regards
Bijan Bhusan Dhar

Sir,

I the undersigned my name Ajay Vishwakarma had visited the sbi ghatkopar west branch on 13 sep 2011 at 1.00pm for preparing the dd i had experienced the roude behaviour and the quality of services was not satisfactory .I had taken half day frm my office and gone for urgent work i was in q from 1.00pm and aftr some time staff sd lunch time the q was told go other line n when my no came they sd go in the same q for dd i was standing 1 r for it n i get my work done aftre 2hrs .This was the bad experience for me n i can not go to work becoz of delay in the services given by the staff .
Kindly do the need ful sbi is claming we r the best in service and this kind of services was unexpected i also hold a/c think to cancel it.

To
Nodal Officer, (Manager Customer Service))
SBI Cards 10 th floor,
Infinity tower C
DLF CYBER CITY, DLF Phase – II
GURGAON
PIN : 122002.

From
I.SRINIVAS
MOBILE : [protected]
Rly. Qr.No. 503/1, BNITN Colony,
Near Dharma Nagar
Behind Rly.Co-operative Stores,
VISAKHAPATNAM ( A.P )
PIN: 530 004.
Email id : [protected]@yahoo.com

Respected Sir,
SUB: Request you please send clearance of my SBI Credit Card
A/C No.[protected] which was closed and De-list my name
From CIBIL defaulters list, my balance Nil.

This is 1st reminder you are requested 7 days time i.e., from 30th Aug 2011

I, I.Srinivas was an SBI Credit Card Holder, bearing Card No.[protected]. I had cleared all the dues on my account and Card was closed in the 2007 year. How my name was kept in the CIBIL defaulter list from your end without any intimation. This CIBIL information was informed to me by SBI Dondaparty Brnach in Visakhapatnam Dist on 20th July 2011. While I was applied for Personnel Loan Causing My Father is Heart patient.
Actually I asked to close the Card from January 2007, at last your Call centre staff was told that your card was closed and no due from my side and need not required any letter. After that from July’2007 onwards I did not received any due statements from Your end.
Further I also contacted two to three times to your SBI Credit Card representative of Chennai through Toll free. They said that my balance is nil and already my card was closed in the year 2007, On 27 th July 2011, I was Contacted through Toll free Your Chennai Representative Miss Radhika gave me reply as my balance is nil and card was closed. I asked her, why my name was kept in CIBIL defaulter list. She was requested to me one weak time and gave a reference no.[protected], after one weak again I was contacted to your toll free no. again asked 5 days time like that they are extending but there is no proper reply.
I under stood that your representatives are wrongly fed my name in the CIBIL defaulters list. I am lower class person. Customer do not suffer from your end. Once again I request you to kindly check it and delete my name from CIBIL defaulters list and send a proper clearance paper from your end. Above said from address or send email as early as possible and oblige me.

Please don’t give me a chance to Proceed Legally.
Thanking you sir
( I.SRINIVAS )

On 08 Sep 2011 at about 2000 hrs I have tried 3 times to withdraw amount of Rs 4500/- by using SBI ATM Card from Axis Bank ATM Counter, Laketown,Nabagram but neither amount received nor balance statement has since been received. Thereafter I withdraw Rs 4500/- fm IOB ATM Counter. After that when I received mini statement fm SBI ATM counter found that Rs 13500/- (Rs 4500/-+Rs 4500/-+Rs 4500/-) debited. On 09 Sep 2011 myself registered a written complaint at SBI SF Road Siliguri and as on 12 Sep 2011 it is found that Rs 9000/- has since been credited and balance Rs 4500/- still not yet credited. Now Rs 4500/- is required to be credited now.

TO,
THE OFFICER, LOCKPAL BANKING
REGLOFFICE, HOSNGABAD ROAD
BHOPAL.

SUB:MERE S/A NO.[protected] SE 20000.00 KISI ANYA DAWARA NIKALA GAYA
REF:MERA COMPLENT NO. AT [protected] DT 17.06.2011
[protected][protected][protected][protected][protected][protected]------
.RESPECTED SIR,
MERA S/A SECL BRANCH BILASPUR( BRANCH CODE NO.07258)HAI.MERE S/A ME MUJHE ATM CARD MILA HAI MAI UAS CARD KO DELHI ME USE KAR RAHA THA. MAI AKASH INSTITUTE JANKPUI ME PMT PREPRATION KAR RAHA THA AUR WAHI VIKASPURI ME RAHTA THA.DT 04.06.2011 KO VIKASPURI ME JO ATM M/C SBI KI LAGI HAI WAHAN PAR MAI PAISE NIKALNE KE LIYE GAYA TO WAHAN SE PAISE NAHI NIKLA TAB MAI USKE PAS HI 15-20 FEET KI DURI PAR SBI KI DUSRI M/C SE Rs 900.00 NIKALA JISKI RECIPT MERE PAS HAI JISME 12.45 PARTXN NO. 3133 ATM ID S10S[protected] VIKASPURI PVR SONIA LIKHA HAI.PAR DT 04.06.2011O HI 12.46 PAR MERE A/C SE Rs.20000.00NIKLA HAI .
MERE PAPA DT.16.06.2011 KO SBI BR. ME PASS BOOK POSTING KARWAY TO MUJHE PHONE PAR 20000.00 KYO NIKALE PUCHE TAB MAINE 20000.00 NAHI NIKALNE KI BAAT KAHI TAB PAPA BANK KE DWARA BATAY GAYE NIYMANUSAR KARYWAHI KIYE.DT 17.06.2011 KO COMPLENT KIYE TAB BANK NE TRASACTION SUCCESSFULL EJ ATTACHED KA REPLY DIYE . PHIR FIR KAKE AGAIN MAI COMPLENT DARJ KIYA SATH HI VIDIO CLIPIG KE LIYE APPLY DT 22.06.2011 KO KIYE.PARANTU AAJ DT TAK VIDIO CLIPING NAHI DIKAYA GAYA JABKI 2000.00 FEE BHI MAI DENE KI BAAT APNE COMPLENT PAR LIKH KAR DIYA HOO.MAI BANK KI KUCH BAATON PAR SAHMAT NHI HO PA RAHA HOO JISE MAI KARMANUSAR AAPKO BATA RAHA HOO.

1. SIR MUJHE TRASSECTION EJ REPORT DIYA GAYA HAI USME MERE TXN NO.1421 TIME 12.46 M/C NO S10G[protected]AUR KISI ANYA KA TXN 1415,1416 ,1417, 1423& 1424 DIYA GAYA HAI. MAI EJ REPORT KE SAATH POLICE STATION GAYA TO FIR LIKH LIYE PER THANA INCARGE BHI YEHI BAAT BOL RAHE THE KI EJ REPORT PAR AAP KE TXN 1421 PAR PAISA NIKLA HAI TO BANK KO TXN 1420,1419,1418& 1422 DENA CHAHIYE KYO NAHI DIYE AAP FIR ME ESKA VIVRAN DE DEYE, JISKA VIVRAN MAI FIR ME DE DIYA HOO.

2.MAI RM SBI BILASPUR KE PAAS MILA TAB UNHONE ATM MANAGER KO KAYWAHI KARNE KAHA . ATM MANAGER SE MAINE ESKI JANKARI MANGI KI BANK MUJHE TXN MERE AAGE & PICHE KA KYO NAHI DIYE TO UNHONE BATAYA KI WHO HUM NAHI DE PAYENGE.

3. MAI SAPTAH ME 2-3 BAAR BANK JAKAR BRANCH MANAGER & Mr JAIN SE KARYWAHI KI JANKARI LETE RAHTA THA SAMAY JYADA HO JANE KE KARAN



MAI PHIR REGINOL MANAGER SHRI BALAKRISNA SAHAB SE MILA TO ACTION HO RAHA HAI KAHA. ATM MANAGER SE GYAT HUWA KI VIDIO CLIPING 90 DINO KE BAAD MITJATA HAI TAB MAI USI DIN 30.08.2011 KO RM SBI BILASPUR KO REMAINDER DIYA AUR COPY 1SBI BRANH MANAGER 2AGM BHOPAL 3CHIEF VIGL. OFFICER BHOPAL KO BHI DIYA HOO.

4. 10.9.2011 KO BM SBI MUJHE BANK ME BULA KAR DELHI SE JO MAIL AAYA HAI USKO PADHAYA JISME LIKHA HAI KI HUM VIDIO CLIPING NAHI DE PAYENGE.PAR AAJ 12.09.2011 TAK MUJHE WRITEN ME KOI INFORMATION NAHI DIYA GAYA HAI .

5. MAI APNE 30.08.2011 KE COMPLENT PAR RM SBI BILASPUR ES CASE KO HIGER LEVEL PAR DE KYOKI ESME BANK KI VISVNIYTA PAR PRASN CHINH LAGTA HAI .

SIR MAI LOCKPAL BANKING KE MADHYAM SE ES CASE PAR JAANCHKAR JOBHI ES CHORI ME SALAGN HAI USE PUNIS KARE AUR MUJE MERI RAKAM VAPAS DILVAYE.



SHASHANK KASER
S/A [protected]
COMPLENT NO. AT [protected].

i tried to purchase online ticket of west bengal tourism development corporation for a package tour of heritage puja watching 2011 with the help of SBI debit card [maestro card] , during entering datas lastly they want card verification digit which is not mentioned in the said ATM card , so i couldnt book my tickects.

this is my complain that why there is no card verification digit in the maestro ATM card?

While withdrawing money through ATM from Syndicate Bank near Armenian Street, Chennai 600001 on 16.08.11 around 7.09PM for Rs.10,000/- , my transaction No.7474 (probably) as I hv not rcvd transaction slip, I didn't rcvd my amount. Immediately against my next transaction vide Transaction No.7475 dtd 16.08.11 at 7.09.53PM I got Rs.10000/- But in my transaction slip I have seen my S.A/c. No.[protected] (SBI, Parnasree Pally Br., Kolkata 700060) SBIN0002016, MICR No.[protected] debited twice.

Against my complaint on 17.08.11 I have complaint tkt No.AT[protected] and subsequently I got msg on my Mobile ( [protected]) on 20th and 25th " Please interact with your br". Again BM of my SBI Br. complaint on 6th September and got TKT No.AT[protected] and on 9th I got sms msg "Pl interact with your Br.".
On 10.09.11, I hv interacted all the concerned officials of my SBI Br. They have checked the Complaint Management System of SBI abd there it has been mentioned " the amount has either been reversed to the customer a/c or must be lying in the branch 98582 a/c."

Kindly appreciate from 16th August to Till Dt my a/c has not been credited and I am facing not only financial problem as well as mental harrassment for days together. Kindly look into this on SOS basis.

With warm regards, DEBANJAN CHOUDHURI
mob : [protected]
EMAIL: [protected]@yahoo.co.in

I withdrew Rs 15000 from sbi atm on 9/9/2011 from account no.[protected]. The account is in the name of Seema Rani. But the amount of Rs. 15000 was deducted twice from my account

POS PRCH amount deducted
POS PRCH amount deducted
Respected Sir/Madam,
I got my account with Rs.1020 less while I was checking my account for paying my September Month premium for SBI Maha Anan Plan life insurance on 5/09/11 and The said amount has deducted from my account on 2/02/11 in two terms on same days with 510 each...so please refund me the desired amount....i checked my transactions and found this very transaction in the name "POS PRCH"POS[protected] and[protected] AVENUES INDIA PVT LTD MUMBAI with the amount INR 1020 deducted from my SBI account...([protected])
so kindly look into my problem and refund me the desired amount


Thanking you,
Regards
RK Krishnananda singh

Dear Sir,

I have applied for ATM card in March-2011. My ATM Card recd at mention
address but due to some personal reason I am out of Indore for 2 months.
After that when I meet to SBI executive, she told me that ur PIN expired
and u have to applied for REPIN. I agree with her and applied for repin on
16/7/2011 Ticket No. AT[protected], after some days I have recd a message
in my mentioned moblie no. [protected] that ur PIN generated and pl collect
at ur SBI branch and speed post no. is also given i.e. EA[protected]IN. but
when I reached SBI Old Palasia branch executive said that she had not recd
any PIN, pls wait for a week. again next week I went to SBI executive said
that she had not recd. any PIN, I request her to log a ticket for new
REPIN, she logged a ticket (AT[protected] on 6/8/2011 and told me to come
after 10 days. I agree with her and now after 15 day I returned back to
SBI but executive said that she had not recd. PIN.

Means from 16/7/2011 to till date I am making round to SBI but I am not
able to get my PIN. Without ATM how I am suffering I know...

Could I know why this much time consumed to regenerate a single PIN while the ticket raised by SBI is on 06 Aug 2011. You all Imagine how much I suffer without ATM. All most each saturday I had taken leave from my office and went to SBI branch to know is the PIN came or not? And every time when I need money I have to go to bank, stand in a long line and then withdraw money.

For getting one PIN I went 7 time to SBI and spent approx 2310/- deducted from my salary, 280/- petrol, 50/- SBI for rePIN, and Time -14 hrs for too and fro from SBI.
Means for a single PIN I spent Rs. 2640/-, 14 Hrs Time, Risk on travel in traffic and Pollution in Traffic.

Till today 7-9-11 PIN is not received in SBI Old Palasia branch.

I want my Rs.2640/-

Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
A/c Holder: ravichandhiran.c
A/c No: [protected]
A/c with SBI, lawspet,puducherry
branch code:10507
mail id:[protected]@gmail.com
ph no:[protected]

MY NAME IS PRADEEP KUMAR.I HAVE SAVING ACCOUNT WITH SBI BANK.
SBI ATM HAVE 3 ATM MACHINE IN RUDRAPUR AREA.BUT ALWAYS IT IS OUT OF ORDER.DUE TO FAILURE OF SBI ATM I AM USING MY ATM WITH OTHER BANK'S ATM MACHINE.BUT MORE THEN FIVE TRANSACTION WITH OTHER BANK I AM PAYING 25/- FOR EVERY TRANSACTION.
FOR THIS I TALK WITH BRANCH MANAGER HE TOLD NETWORK IS FAILURE FROM MUMBAI.BUT THE ATM IS FAILURE MORE THEN ONE WEEK
.CUSTOMER ARE GETTING PROBLEM.
MORE BANKS ARE DOING LIKE THIS.THEY MAKE THERE ATM OUT OF ORDER OR FAILURE.CUSTOMER ARE GOING ON OTHER BANK'S ATM

RBI SHOULD HAVE MAKE OTHER RULE IF BANK'S ATM IS NOT WORKING.HIS CARD HOLDER CAN USE ANY ATM UNTILL BANK'S
ATM NOT WORKING PROPERLY.
PARDEEP KUMAR

Rs>4500/- debited from my S/b account but money by IDBI ATM ID 12501 of RTO ROAD MEERUT not delivered on 6/11/2011 at 6.30 pm Approx.s I am retd officer of the bank and senior citizen my S/B ac NO. is[protected] at SBI Kutchery branch Meerut Please do the needful at the earliest.

my sbi atm cum debit card is not working. its no is[protected] and valid from may 2007. so kindly block my atm card till the issue of a new card. this is issued with the name of shashi ranjan. my email add is [protected]@gmail.com

Sbi chhapra bazar branch is not working as bank, for a single deposite 4 hrs was wasted. I was in line, i saw the drama.
I met the branch manager, i felt as he just got up from the bed., i was trying to talk to him, but he was avoiding me, with big pain he opened his mouth...........jaiye aapka bhi jama ho jayega........
I ask complain book from him, that also he refused.
I found the followng
1: counter is operated from 2 side, front and back.
2: maximum bank staffs are old and dull.
3: branch manager is not suitable for this bank
4:bank is full of old local people
sbi sr. Officials must make surprize visit check and correct.

Ramakant
[protected]@gmail.com

sir,
we are running bansi gas service (indian oil corporation) agency in bansi distt.siddhartha nagar, by last 20 years,and from the beginning we have an accont in your bank, the no. is c/a[protected]. recently a accountant virendra verma has joined the branch, and started delaying daily transaction without intimating us. reason unknown. after asking the reason he told to come all the parteners of the firm infront of him. we have already complained about it to the manager. nothing has been done yet.
resulting we have opened today an new account in pnb.
and started daily trasaction from punjab national bank.
ashok tripathi
bansi gas service

dear sir,
I am ashok kumar gupta AC/No: [protected] of SBI jamshedpur(ranikudar branch).
my saving and salary account has been closed by your bank on 29th/08/2011.And it is still not revived on date 5th/09/2011.

sequence of events,

1) I have given a cheque for transfering an amount which cheque no 011588 in the account of madhaw kumar singh . SBI khagaria ac/no [protected]. on 29th /08/2011 @ 2:30 pm


2) On 30th /08/2011 when I checked my account through ATM @5:50AM my ATM was not responding .when I called on toll free no they suggested to meet branch manager .

3) On 30th at 2:30 PM I met branch manager Mr. Jeetu Tuddu he checked my account and replied your account has been closed by mistake and all amount transfered to the ac/no [protected].

4) Now again he made another mistake that is he created a new account on name without my permission and revert all amount in the new he created.

5) He transfered the amount according to the cheque no 011588. through new created account.

6) I dont know the new account I am not ready to use it .

7) According to branch manager the matter was communicated and it will revived within three days.

8) But till now it is not been revived and I am suffering a lot by this incident .

9) Above all I am unable to take my salary .

To
The Chief General Manager
State Bank Of India
Lucknow L.H.O.
Hazarat Ganj
Lucknow
UP

Respected Sir,
I have applied for SBI online a month ago with the S/A account no. [protected] and account holder name : Divyangi Mayank. I have received my username on my moblie on 4th August 2011 but my password has not couriered yet as written in the mobile messge. I have approached the Branch Manager SBI Lahurabir Varanasi regarding this issue but did not receive a fair response.

Kindlly , help me with this issue.

Thanking you

Your Sincerely
DIVYANGI MAYANK

Hello,
I received an email from security.[protected]@sbi.co.in today morning. The details in the email are written below.
Dear SBI Customer,

During our usual security enhancement protocol, we observed multiple login attempt
error while login in to your online banking account. We have believed that someone
other than you is trying to access your account for security reasons,
we have temporarily suspend your account and your access to online banking and will
be restricted if you fail to update.

As an additional security measure, you are required to fill the form attached to
avoid such occurence in the future.

Kindly submit the form attached to this email in order to enroll your State Bank Of
India account in the new online protection System.

If you are using Internet Explorer please allow ActiveX for scripts to perform all data
transfers securely.

Thank you for using State Bank Of India.
================================================================================...⇄
Please do not reply to this email.
This mailbox is not monitored and you will not receive a response.

There was a file attached which is named as SBI SECURITY ENROLLMENT FORM.pdf.html. If i download and open the file, it is very much similar to the SBI log in page. Kindly check this.

Thanks & Regards
Sreekanth G Pai

Sir,
With due regards this is to intimate that an amount of Rs. 3000 was not received during transaction , I made a complaint to the Toll Free Complaint Cell Nos. But till now after 10 days of transaction the lost amount not been credited to my account. Kindly look into the matter at the earliest. Thedetails are given as under for reference.
Thanking You, Your’s Faithfully
A/c Holder : Sunil Kapoor Sunil kapoor
A/c No. : [protected]
Date: 05 sep 2011
ATM : SBI ATM DINJAN MILITARY STATION
Date of TRANSACTION : 26 Aug 2011
ATM ID S10G[protected]
TXN No. 4713
Withdrawl Amount Rs. 7000
Received amount Rs. 4000
Complaint registered vide Tkt No. AT[protected]
ATM T NO.567676