State Bank of India [SBI] Complaints & Reviews

Before going to the main story let me introduce myself in a nutshell.

Name : Parimal Kumar Ray
Address -
Residence : AC-115, Salt Lake City, Kolkata - 700064
Office : Gandhi Colony Madhyamik Vidyalay (HS), Regent Park, Kolkata - 700040
Occupation : Assistant Teacher
Service Tenure: Since 1988 till date.
Contact Numbers -
1. [protected] (R)
2. [protected] (O)
3. [protected] (M)
PAN : ACHPR0235M

Now we can enter into the story.

I needed a Credit Card for some online transaction. As I always prefered services from Nationalised Sectors so SBI was my first option. Roaming different branches in Tollygunge area I finally discovered that South Kolkata bound Credit Card dealing personnels are available only in Jadavpur University Branch. I visited JU SBI Branch three times and get astonished that the rpresentative, Mr Prokash of SBI Card was very irregular to attend his duty. Trying for consecutive three days I got the person.

I was told that a minimum sum of Rs 20,000/- is to be deposited as Fixed Deposit in SBI to get a SBI Credit Card. I also noticed an advertisement which in a tricy way had an expression that FD and Credit Card are coupled. As I was in need and had nothing to loose having a FD I opened one such with a sum of Rs. 25,000/- on 13th December, 2010.

In the evening on that very day I received a verification telephone call on my mobile from their Kolkata office and another from Gurgaon after one or two days. They provided an Allpication Number[protected] and an appeal for a processing time of 21 days by SMS. In 2nd week of January, 2011 I tried to track the status of my application from SBI Card Website. An automated message was generated saying that it was then under process and I could further enquire into the same after 5 days if I wish so.

After listening three times to that "5 Day Story" I sent ultimately a mail on 23rd February, 2011 for clarification. At the same time also knocked Mr Prokash stating the recent position. He then asked me to apply for it afresh. According to his suggestion I did it on February, 26th, 2011. By that time their Customer Service Executive Sajitha replied on 3rd March in connection to my mail, dated[protected].

The message was - "At the outset, we regret to inform you that as on date, we would be unable to accept your application for the SBI card. We would like to assure you that our business decision for not accepting your application for the SBI card has been made in good faith and is certainly not indicative of your credit worthiness."

The game was repeated again with my second application having all verification formalities like address, phone, occupation etc etc providing an application number[protected] and a 21 days processing time. After a gestation period of 21 days I checked the status online. After having two "5 Day Stories" I finally got an automated message on[protected].

It was - "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."

Being a bonafied tax payer and an Indian Citizen I have every right to know the following facts -

1. What sort of problem was there to provide me a credit card?

2. What sort of business relation is there between SBI and SBI Card?

3. Why SBI displays such tricky advertisement that imposes a coupling between FD and SBI Card?

4. Why SBI Card uses the SBI Logo?

5. What criteria do SBI Card follow to issue a credit card?

6. Why SBI allows SBI Card Personnels to promote their business under SBI's premises?

This may be treated as press release for awarness of future applicants and to attract the attention of higher authorities.

Thanking you.

- Parimal Kumar Ray

I have submitted a written request to update my UK mobile number on 4th March in person. My signature is verified and I was told that it will be updated immediately - but never happened.

When I raised a ticket (652018) regarding this, I was given a reference number EHS[protected] and I was informed that my request is pending for approval and they asked me to mail - mailed on 25th March from my registered email ID . But I didn't get any response.

I'm in UK and need to access my account through internet banking.

For the above reasons I don't want to transfer money and maintain the account which has no way of access when in abroad.

Ticket no: 667059

Dear Sir
on dated 06.04.2011 i was went to state bank naharpur branch for cash deposite when i reached the counter the counter's banking person said your account is out of delhi so you had not deposit here and in bank a notice was on the wall out branch accountholder deposit his money to Bhagvati telecom budh vihar i want to know whose this person and what is the gurantee that our money is safe in another bank when i ask bank security he is authorised person
when all the branch in core banking then why branch not deposit other's branch account . you had not heared to us so i have a last way to close my all account of sbi because you are unable to do somthing

I AM HOLDER OF SBI CREDIT CARD FOR THE LAST SO MANY YEARS AND I HAVE RECEIVED MY RENEWED CARD AT MY CHANGED ADDRESS BUT EVEN AFTER ALONG WAIT MY CARD HAS NOT BEEN ACTIVted TILL DATE.I REQUEST YOU EITHER TO ACTIVATE THE SAME OR CANCEL THE CARD WITHIN THREE DAYS. MY CARD NO. IS [protected] AND VALID UPTO 03/2016.

NAME OF HOLDER K K SHARMA
CHIEF MANAGER
STATE BANK OF PATIALA REGIONAL OFFICE
42 SUBHASH ROAD DEHRADUN
MOBILE NO.[protected]

Dear Sir,
I would like to bring to your notice that I had deposited a cheque ( Cheque No. 1673 drawn on UCO Bank, Banka dated 15.01.2011 ) of RS.51,700 ( Rupees Fifty thousand seven hundered only) on 15th january 2011 which till date has not been credited to my Saving Account No.[protected].
I approached and requested the concerned Branch Manager & officials of SBI, Mirjanhat many a times but they ignored my complain and approached in a hostile attitude. Let me add that this cheque was against the death claim of LIC policy of my husband and its urgency can well be understood. I am loosing the interest as well.
Hence, you are requested to kindly resolve the problem with a sympathetic view at the earliest.
Thanking you,
Yours sincerely,
Manju Rani Singh
W/O Late Anil Kr. Singh,
Patel Nagar, Sikandarpur
Mirjanhat, Bhagalpur,812005
Dated :-07.04.2011

Hi,

Name : Santosh Gupta

Mob : [protected]

One Balance Transfer of Rs.6000 was booked on 2nd March. I have never booked it and raised complain about it.
When I called SBI customer care, they told me that they have booked complain and will be resolved in 14 days. When I checked after 14 days, the Complain Ticket was closed without any resolution. I have called up many times and every time customer care says that someone from their side will call in 2 days.
Recently 3 days before again I called up then that time one executive named Khusbu again gave me new complain ticket no[protected]. She told that in 24 hours I will get a call from their manager.

Now after 3 days today I called up, Mr. Pritesh from SBI told that the issue was never raised to their manager and it will again take another 14 days.
When I talked with their senior person Mr. Rahul,he said that I have booked the BT and they cannot reversed it. I asked for the proof which he straightaway rejected.

Is this the way SBI working? Customer service is just name and no effort is there from SBI to help customer.

I have almost lost faith in SBI.

Date:[protected],
Chennai.

Dear Sir/Madam,

I am K.Lokesh, I had my SBI bank account in Andhra university Campus, Vizag, Andhra pradesh, Right now i am in chennai, On[protected], around 9.30 p.m, i was trying to draw money from a ATM(ATM ID:S10A[protected] in chennai, i entered my credentials and amount Rs. 3000/- to draw.I waiting to collect money, It displaying message "please wait transaction is processing " , This message is displayed for about 2 minutes. Afterwords it said "Transaction Time out" . But i did not get neither money nor receipt from ATM. Then after i approached near by other ATM , There I checked My account Mini statement, The Mini statement saying i had drawn money Rs 3000/-. With out geting money from my account through ATM , Rs 3000/- is debited. So I request the concerned authority , Please take appropriate steps to recover my money Due to ATM issues as soon as possible.
Thanking you sir,
Yours obediently,
K.Lokesh.
My Bank Deatils:
Account name : K. Lokesh
SBI Account number : [protected]
Branch name : Andhra university campus, Vizag ,A.P.
ATM ID where i did transaction: S10A[protected]

Dear sir / Madam

Pls do the need ful asap

Thanks nd Regards

Vikrant Singh
[protected]


Dear Madam

FYI

Please look into matter as i had already conveyed this matter to you and your goods office .

Regards
Vikrant Singh
+91 [protected]
S/O M.P.SIngh


[protected] Forwarded message[protected]
From: Vikrant singh <[protected]@gmail.com>
Date: Mon, Oct 18, 2010 at 5:56 PM
Subject: Re: Fw: Contact us Alert
To: [protected]@rbi.org.in
Cc: dgm.[protected]@sbi.co.in



Dear Sir

I have the honour to say regarding your kind attention and please look inti matter on personal basis as no response has came till date .

Thanking you
M.P.Singh
[protected]


On Mon, Oct 11, 2010 at 7:18 PM, Vikrant singh <[protected]@gmail.com> wrote:

Dear Sir

Please find the mail attached for refernace for your goods office regarding a pension matter of Mr M.P.Singh details are given below .

Regards

M.P.Singh
[protected]


[protected] Forwarded message[protected]
From: <dgm.[protected]@sbi.co.in>
Date: Mon, Oct 11, 2010 at 6:08 PM
Subject: Fw: Contact us Alert

To: pstocgm.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
Cc: Vikrant singh <[protected]@gmail.com>


LHO KOLKATA /CPPC KOLKATA
The mail was forwarded earlier also. It appears that the grievance of the customer has not been redressed .Please look into the matter onceagain and arrange for immediate redressal of the customer's grievance under confirmation to the Corporate Centre.
Dy.General Manager, Customer Services Dept
State Bank of India
Corporate centre, Mumbai
[protected],22740432,FAX 22742431
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/11/2010 06:04 PM -----

From: Vikrant singh <[protected]@gmail.com>
To: dgm.[protected]@sbi.co.in
Date: 10/09/2010 02:20 PM
Subject: Re: Fw: Contact us Alert







Dear Sir ,

Still the case is pending and kindly look me the right path . Hope you understand as the manger of S.b.i garulia branch given the word that they will solve the issue in 2 months so we waited but 2 months gone and The P.P.O was lost from their custody .

Kindly do the needful asap

Regards

Vikrant singh
S/O M.P.SIngh

[protected]
[protected]


On Tue, May 4, 2010 at 2:42 PM, <dgm.[protected]@sbi.co.in> wrote:

Branch : GARULIA



KOLKATA LHO
Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.
The redress may also be informed to RBI by email.
DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 05/04/2010 02:40 PM ----- From: CGMCSD <[protected]@rbi.org.in>
To: "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc: "'[protected]@gmail.com'" <[protected]@gmail.com>
Date: 05/03/2010 04:31 PM
Subject: FW: FW: Contact us Alert







Dear Sir,

Kindly resolve it immediately.

Regards,

B.N.Lonare

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Thursday, April 29, 2010 7:30 PM
To: CGMCSD
Subject: Re: FW: Contact us Alert

Dear Sir
Still waiting dor resolvence of the issue .

regards


On 4/26/10, CGMCSD <[protected]@rbi.org.in> wrote:
Dear Sir,

This is very serious. Kindly solve it immediately.


With kind regards,

B. N.Lonare, AGM
Customer Service Department,
Reserve Bank of India,
Central Office,
Amar Building, 1st Floor,
Sir P.M.Road,
Fort, Mumbai - 400 001.

Phone No.[protected] Fax No. [protected].


-----Original Message-----
From: Help DBOD
Sent: Friday, April 23, 2010 1:29 PM
To: CGMCSD
Subject: FW: Contact us Alert


________________________________________
From: [protected]@gmail.com[[protected]@gmail.com]
Sent: Sunday, March 21, 2010 7:25 PM
To: Help DBOD
Subject: Contact us Alert

TO
Banking Matters

FROM
M.P.Singh
Gov employee

Dear Sir/ Madam With due respect i vikrant singh want to know your kind attention towards a serios matter . Mr M.p.Singh who was a goverment employee in indian air force was not getting his pension from nov 2007 till date . his PPO number is 08/B/14/13756/89 , Designation Ex Sgt M.P.SINGH Ticket No 619339 T retired from Indian Air Force on 30th Nov 1989 . He was suppose to submitt the life certificate in the month of nov2007 but unfortunately he didnt . Then he submitted in the month of January 2008 . then again in 2009 . Now again in 2010 by under certificate of posting . still he is waiting . Sir want to ask you a simple question . If it was happned to you u will get it solved by latest 1 week though its a common man show it is taking 3 years and god knows how many more years more ??????????????? HIS saving bank account number is [protected] State Bank of India Garulia 24 pgs (n) west bengal pin 743133 . The manager is also not cooperating regarding this matter kindly look into matter as soon as possible . With Regards Vikrant SIngh [protected] [protected]

Regards
RBI WebMaster

Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.





Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.
--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---







Reply Forward

Vikrant singhDear Madam FYI Please look into matter as i had already conveyed this matter ...
10/19/10


Reply |CGMCSD to dgm.customer, me
show details 10/20/10

Dear Sir,

Please look into this long pending issue.

Regards,

N Kim Guite
AGM, CSD

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Tuesday, October 19, 2010 4:26 PM
To: CGMCSD
Subject: Pension stopped from Nov 2007
- Show quoted text -
Dear Madam FYI Please look into matter as i had already conveyed this matter to you and your goods office . RegardsVikrant Singh+91 [protected]S/O M.P.SIngh[protected] Forwarded message[protected]
From: Vikrant singh <[protected]@gmail.com>
Date: Mon, Oct 18, 2010 at 5:56 PM
Subject: Re: Fw: Contact us Alert
To: [protected]@rbi.org.in
Cc: dgm.[protected]@sbi.co.in

Dear Sir I have the honour to say regarding your kind attention and please look inti matter on personal basis as no response has came till date . Thanking you M.P.Singh[protected]On Mon, Oct 11, 2010 at 7:18 PM, Vikrant singh <[protected]@gmail.com> wrote:Dear Sir Please find the mail attached for refernace for your goods office regarding a pension matter of Mr M.P.Singh details are given below . Regards M.P.Singh[protected][protected] Forwarded message[protected]
From: <dgm.[protected]@sbi.co.in>
Date: Mon, Oct 11, 2010 at 6:08 PM
Subject: Fw: Contact us AlertTo: pstocgm.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
Cc: Vikrant singh <[protected]@gmail.com>


LHO KOLKATA /CPPC KOLKATA The mail was forwarded earlier also. It appears that the grievance of the customer has not been redressed .Please look into the matter onceagain and arrange for immediate redressal of the customer's grievance under confirmation to the Corporate Centre. Dy.General Manager, Customer Services Dept State Bank of India Corporate centre, Mumbai[protected],22740432,FAX[protected] Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/11/2010 06:04 PM -----From: Vikrant singh <[protected]@gmail.com>
To: dgm.[protected]@sbi.co.in
Date: 10/09/2010 02:20 PM
Subject: Re: Fw: Contact us Alert





Dear Sir ,

Still the case is pending and kindly look me the right path . Hope you understand as the manger of S.b.i garulia branch given the word that they will solve the issue in 2 months so we waited but 2 months gone and The P.P.O was lost from their custody .

Kindly do the needful asap

Regards

Vikrant singh
S/O M.P.SIngh

[protected]
[protected]On Tue, May 4, 2010 at 2:42 PM, <dgm.[protected]@sbi.co.in> wrote:

Branch : GARULIA



KOLKATA LHO
Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.
The redress may also be informed to RBI by email.
DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 05/04/2010 02:40 PM ----- From: CGMCSD <[protected]@rbi.org.in>
To: "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc: "'[protected]@gmail.com'" <[protected]@gmail.com>
Date: 05/03/2010 04:31 PM
Subject: FW: FW: Contact us Alert





Dear Sir,

Kindly resolve it immediately.

Regards,

B.N.Lonare

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Thursday, April 29, 2010 7:30 PM
To: CGMCSD
Subject: Re: FW: Contact us Alert

Dear Sir
Still waiting dor resolvence of the issue .

regards


On 4/26/10, CGMCSD <[protected]@rbi.org.in> wrote:
Dear Sir,

This is very serious. Kindly solve it immediately.


With kind regards,

B. N.Lonare, AGM
Customer Service Department,
Reserve Bank of India,
Central Office,
Amar Building, 1st Floor,
Sir P.M.Road,
Fort, Mumbai - 400 001.

Phone No.[protected] Fax No. [protected].


-----Original Message-----
From: Help DBOD
Sent: Friday, April 23, 2010 1:29 PM
To: CGMCSD
Subject: FW: Contact us Alert


________________________________________
From: [protected]@gmail.com[[protected]@gmail.com]
Sent: Sunday, March 21, 2010 7:25 PM
To: Help DBOD
Subject: Contact us Alert

TO
Banking Matters

FROM
M.P.Singh
Gov employee

Dear Sir/ Madam With due respect i vikrant singh want to know your kind attention towards a serios matter . Mr M.p.Singh who was a goverment employee in indian air force was not getting his pension from nov 2007 till date . his PPO number is 08/B/14/13756/89 , Designation Ex Sgt M.P.SINGH Ticket No 619339 T retired from Indian Air Force on 30th Nov 1989 . He was suppose to submitt the life certificate in the month of nov2007 but unfortunately he didnt . Then he submitted in the month of January 2008 . then again in 2009 . Now again in 2010 by under certificate of posting . still he is waiting . Sir want to ask you a simple question . If it was happned to you u will get it solved by latest 1 week though its a common man show it is taking 3 years and god knows how many more years more ??????????????? HIS saving bank account number is [protected] State Bank of India Garulia 24 pgs (n) west bengal pin 743133 . The manager is also not cooperating regarding this matter kindly look into matter as soon as possible . With Regards Vikrant SIngh [protected] [protected]

Regards
RBI WebMaster

Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.


Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email. --- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---
--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---



Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email.

Reply Reply to all Forward


Reply |dgm.[protected]@sbi.co.in to Kajal, sbi.04473, sbi.01720, me
show details 10/21/10

KOLKATA LHO REMINDER

Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.

The redress may also be informed to RBI by email.This is in confirmation of our tele message to the Branch Manager/ Manager (accts) on 20.10.2010


DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax

----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/21/2010 12:28 PM -----
From:CGMCSD <[protected]@rbi.org.in>
To:"'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc:"'[protected]@gmail.com'" <[protected]@gmail.com>
Date:10/21/2010 04:51 AM
Subject:FW: Pension stopped from Nov 2007






Dear Sir,

Please look into this long pending issue.

Regards,

N Kim Guite
AGM, CSD

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Tuesday, October 19, 2010 4:26 PM
To: CGMCSD
Subject: Pension stopped from Nov 2007

Dear Madam

FYI

Please look into matter as i had already conveyed this matter to you and your goods office .

Regards
Vikrant Singh
+91 [protected]
S/O M.P.SIngh
[protected] Forwarded message[protected]
From: Vikrant singh <[protected]@gmail.com>
Date: Mon, Oct 18, 2010 at 5:56 PM
Subject: Re: Fw: Contact us Alert
To: [protected]@rbi.org.in
Cc: dgm.[protected]@sbi.co.in

Dear Sir

I have the honour to say regarding your kind attention and please look inti matter on personal basis as no response has came till date .

Thanking you
M.P.Singh
[protected]
On Mon, Oct 11, 2010 at 7:18 PM, Vikrant singh <[protected]@gmail.com> wrote:
Dear Sir

Please find the mail attached for refernace for your goods office regarding a pension matter of Mr M.P.Singh details are given below .

Regards

M.P.Singh
[protected]
[protected] Forwarded message[protected]
From: <dgm.[protected]@sbi.co.in>
Date: Mon, Oct 11, 2010 at 6:08 PM
Subject: Fw: Contact us Alert
To: pstocgm.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
Cc: Vikrant singh <[protected]@gmail.com>


LHO KOLKATA /CPPC KOLKATA The mail was forwarded earlier also. It appears that the grievance of the customer has not been redressed .Please look into the matter onceagain and arrange for immediate redressal of the customer's grievance under confirmation to the Corporate Centre.Dy.General Manager, Customer Services Dept
State Bank of India
Corporate centre, Mumbai[protected],22740432,FAX[protected] Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/11/2010 06:04 PM -----
From:Vikrant singh <[protected]@gmail.com>
To:dgm.[protected]@sbi.co.in
Date:10/09/2010 02:20 PM
Subject:Re: Fw: Contact us Alert










Dear Sir ,

Still the case is pending and kindly look me the right path . Hope you understand as the manger of S.b.i garulia branch given the word that they will solve the issue in 2 months so we waited but 2 months gone and The P.P.O was lost from their custody .

Kindly do the needful asap

Regards

Vikrant singh
S/O M.P.SIngh

[protected]
[protected]
On Tue, May 4, 2010 at 2:42 PM, <dgm.[protected]@sbi.co.in> wrote:

Branch : GARULIA




KOLKATA LHO
Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.
The redress may also be informed to RBI by email.
DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 05/04/2010 02:40 PM -----From:CGMCSD <[protected]@rbi.org.in>
To:"'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc:"'[protected]@gmail.com'" <[protected]@gmail.com>
Date:05/03/2010 04:31 PM
Subject:FW: FW: Contact us Alert










Dear Sir,

Kindly resolve it immediately.

Regards,

B.N.Lonare

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Thursday, April 29, 2010 7:30 PM
To: CGMCSD
Subject: Re: FW: Contact us Alert

Dear Sir
Still waiting dor resolvence of the issue .

regards


On 4/26/10, CGMCSD <[protected]@rbi.org.in> wrote:
Dear Sir,

This is very serious. Kindly solve it immediately.


With kind regards,

B. N.Lonare, AGM
Customer Service Department,
Reserve Bank of India,
Central Office,
Amar Building, 1st Floor,
Sir P.M.Road,
Fort, Mumbai - 400 001.

Phone No.[protected] Fax No. [protected].


-----Original Message-----
From: Help DBOD
Sent: Friday, April 23, 2010 1:29 PM
To: CGMCSD
Subject: FW: Contact us Alert


________________________________________
From: [protected]@gmail.com[[protected]@gmail.com]
Sent: Sunday, March 21, 2010 7:25 PM
To: Help DBOD
Subject: Contact us Alert

TO
Banking Matters

FROM
M.P.Singh
Gov employee

Dear Sir/ Madam With due respect i vikrant singh want to know your kind attention towards a serios matter . Mr M.p.Singh who was a goverment employee in indian air force was not getting his pension from nov 2007 till date . his PPO number is 08/B/14/13756/89 , Designation Ex Sgt M.P.SINGH Ticket No 619339 T retired from Indian Air Force on 30th Nov 1989 . He was suppose to submitt the life certificate in the month of nov2007 but unfortunately he didnt . Then he submitted in the month of January 2008 . then again in 2009 . Now again in 2010 by under certificate of posting . still he is waiting . Sir want to ask you a simple question . If it was happned to you u will get it solved by latest 1 week though its a common man show it is taking 3 years and god knows how many more years more ??????????????? HIS saving bank account number is [protected] State Bank of India Garulia 24 pgs (n) west bengal pin 743133 . The manager is also not cooperating regarding this matter kindly look into matter as soon as possible . With Regards Vikrant SIngh [protected] [protected]

Regards
RBI WebMaster

Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.







Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---







Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email.

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

Reply Reply to all Forward


Reply |Vikrant singh to dgm.customer
show details 10/21/10

Dear Sir,

The pension was stopped from nov 2007 .

Thanks and regards




On Thu, Oct 21, 2010 at 12:32 PM, <dgm.[protected]@sbi.co.in> wrote:

KOLKATA LHO REMINDER

Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.

The redress may also be informed to RBI by email.This is in confirmation of our tele message to the Branch Manager/ Manager (accts) on 20.10.2010


DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax

----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/21/2010 12:28 PM -----
From: CGMCSD <[protected]@rbi.org.in>
To: "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc: "'[protected]@gmail.com'" <[protected]@gmail.com>
Date: 10/21/2010 04:51 AM
Subject: FW: Pension stopped from Nov 2007






Dear Sir,

Please look into this long pending issue.

Regards,

N Kim Guite
AGM, CSD

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Tuesday, October 19, 2010 4:26 PM
To: CGMCSD
Subject: Pension stopped from Nov 2007

Dear Madam

FYI

Please look into matter as i had already conveyed this matter to you and your goods office .

Regards
Vikrant Singh
+91 [protected]
S/O M.P.SIngh
[protected] Forwarded message[protected]
From: Vikrant singh <[protected]@gmail.com>
Date: Mon, Oct 18, 2010 at 5:56 PM
Subject: Re: Fw: Contact us Alert
To: [protected]@rbi.org.in
Cc: dgm.[protected]@sbi.co.in

Dear Sir

I have the honour to say regarding your kind attention and please look inti matter on personal basis as no response has came till date .

Thanking you
M.P.Singh
[protected]
On Mon, Oct 11, 2010 at 7:18 PM, Vikrant singh <[protected]@gmail.com> wrote:
Dear Sir

Please find the mail attached for refernace for your goods office regarding a pension matter of Mr M.P.Singh details are given below .

Regards

M.P.Singh
[protected]
[protected] Forwarded message[protected]
From: <dgm.[protected]@sbi.co.in>
Date: Mon, Oct 11, 2010 at 6:08 PM
Subject: Fw: Contact us Alert
To: pstocgm.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
Cc: Vikrant singh <[protected]@gmail.com>


LHO KOLKATA /CPPC KOLKATA
The mail was forwarded earlier also. It appears that the grievance of the customer has not been redressed .Please look into the matter onceagain and arrange for immediate redressal of the customer's grievance under confirmation to the Corporate Centre.
Dy.General Manager, Customer Services Dept
State Bank of India
Corporate centre, Mumbai
[protected],22740432,FAX 22742431
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/11/2010 06:04 PM -----
From: Vikrant singh <[protected]@gmail.com>
To: dgm.[protected]@sbi.co.in
Date: 10/09/2010 02:20 PM
Subject: Re: Fw: Contact us Alert










Dear Sir ,

Still the case is pending and kindly look me the right path . Hope you understand as the manger of S.b.i garulia branch given the word that they will solve the issue in 2 months so we waited but 2 months gone and The P.P.O was lost from their custody .

Kindly do the needful asap

Regards

Vikrant singh
S/O M.P.SIngh

[protected]
[protected]
On Tue, May 4, 2010 at 2:42 PM, <dgm.[protected]@sbi.co.in> wrote:

Branch : GARULIA




KOLKATA LHO
Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.
The redress may also be informed to RBI by email.
DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 05/04/2010 02:40 PM -----
From: CGMCSD <[protected]@rbi.org.in>
To: "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc: "'[protected]@gmail.com'" <[protected]@gmail.com>
Date: 05/03/2010 04:31 PM
Subject: FW: FW: Contact us Alert










Dear Sir,

Kindly resolve it immediately.

Regards,

B.N.Lonare

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Thursday, April 29, 2010 7:30 PM
To: CGMCSD
Subject: Re: FW: Contact us Alert

Dear Sir
Still waiting dor resolvence of the issue .

regards


On 4/26/10, CGMCSD <[protected]@rbi.org.in> wrote:
Dear Sir,

This is very serious. Kindly solve it immediately.


With kind regards,

B. N.Lonare, AGM
Customer Service Department,
Reserve Bank of India,
Central Office,
Amar Building, 1st Floor,
Sir P.M.Road,
Fort, Mumbai - 400 001.

Phone No.[protected] Fax No. [protected].


-----Original Message-----
From: Help DBOD
Sent: Friday, April 23, 2010 1:29 PM
To: CGMCSD
Subject: FW: Contact us Alert


________________________________________
From: [protected]@gmail.com[[protected]@gmail.com]
Sent: Sunday, March 21, 2010 7:25 PM
To: Help DBOD
Subject: Contact us Alert

TO
Banking Matters

FROM
M.P.Singh
Gov employee

Dear Sir/ Madam With due respect i vikrant singh want to know your kind attention towards a serios matter . Mr M.p.Singh who was a goverment employee in indian air force was not getting his pension from nov 2007 till date . his PPO number is 08/B/14/13756/89 , Designation Ex Sgt M.P.SINGH Ticket No 619339 T retired from Indian Air Force on 30th Nov 1989 . He was suppose to submitt the life certificate in the month of nov2007 but unfortunately he didnt . Then he submitted in the month of January 2008 . then again in 2009 . Now again in 2010 by under certificate of posting . still he is waiting . Sir want to ask you a simple question . If it was happned to you u will get it solved by latest 1 week though its a common man show it is taking 3 years and god knows how many more years more ??????????????? HIS saving bank account number is [protected] State Bank of India Garulia 24 pgs (n) west bengal pin 743133 . The manager is also not cooperating regarding this matter kindly look into matter as soon as possible . With Regards Vikrant SIngh [protected] [protected]

Regards
RBI WebMaster

Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.







Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.
--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---







Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email.

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---



Reply Forward


Reply |dgm.[protected]@sbi.co.in to N, me, sbi.04473
show details 10/21/10

Dear Sir,

Kindly check up your account . The Branch credited an amount of Rs.42000 pending settlement of the pension claim. Today we contacted the BM and their Accounts Manager Sri Bhaktha on this long pending matter. Please contact them at 033/25863306 for more details. The matter is also being followed up with the CPPC kolkata

thanks and regards,

DGM,Customer Services,
State Bank of India
Corporate centre, Mumbai
[protected],22740432,FAX 22742431



From:Vikrant singh <[protected]@gmail.com>
To:dgm.[protected]@sbi.co.in
Date:10/21/2010 04:26 PM
Subject:Re: Fw: Pension stopped from Nov 2007






Dear Sir,

The pension was stopped from nov 2007 .

Thanks and regards




On Thu, Oct 21, 2010 at 12:32 PM, <dgm.[protected]@sbi.co.in> wrote:
KOLKATA LHO REMINDER

Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.

The redress may also be informed to RBI by email.This is in confirmation of our tele message to the Branch Manager/ Manager (accts) on 20.10.2010


DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/21/2010 12:28 PM -----From:CGMCSD <[protected]@rbi.org.in>
To:"'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc:"'[protected]@gmail.com'" <[protected]@gmail.com>
Date:10/21/2010 04:51 AM
Subject:FW: Pension stopped from Nov 2007







Dear Sir,

Please look into this long pending issue.

Regards,

N Kim Guite
AGM, CSD

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Tuesday, October 19, 2010 4:26 PM
To: CGMCSD
Subject: Pension stopped from Nov 2007

Dear Madam

FYI

Please look into matter as i had already conveyed this matter to you and your goods office .

Regards
Vikrant Singh
+91 [protected]
S/O M.P.SIngh
[protected] Forwarded message[protected]
From: Vikrant singh <[protected]@gmail.com>
Date: Mon, Oct 18, 2010 at 5:56 PM
Subject: Re: Fw: Contact us Alert
To: [protected]@rbi.org.in
Cc: dgm.[protected]@sbi.co.in

Dear Sir

I have the honour to say regarding your kind attention and please look inti matter on personal basis as no response has came till date .

Thanking you
M.P.Singh
[protected]
On Mon, Oct 11, 2010 at 7:18 PM, Vikrant singh <[protected]@gmail.com> wrote:
Dear Sir

Please find the mail attached for refernace for your goods office regarding a pension matter of Mr M.P.Singh details are given below .

Regards

M.P.Singh
[protected]
[protected] Forwarded message[protected]
From: <dgm.[protected]@sbi.co.in>
Date: Mon, Oct 11, 2010 at 6:08 PM
Subject: Fw: Contact us Alert
To: pstocgm.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
Cc: Vikrant singh <[protected]@gmail.com>


LHO KOLKATA /CPPC KOLKATA
The mail was forwarded earlier also. It appears that the grievance of the customer has not been redressed .Please look into the matter onceagain and arrange for immediate redressal of the customer's grievance under confirmation to the Corporate Centre.
Dy.General Manager, Customer Services Dept
State Bank of India
Corporate centre, Mumbai[protected],22740432,FAX[protected] Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 10/11/2010 06:04 PM -----From:Vikrant singh <[protected]@gmail.com>
To: dgm.[protected]@sbi.co.in
Date: 10/09/2010 02:20 PM
Subject:Re: Fw: Contact us Alert













Dear Sir ,

Still the case is pending and kindly look me the right path . Hope you understand as the manger of S.b.i garulia branch given the word that they will solve the issue in 2 months so we waited but 2 months gone and The P.P.O was lost from their custody .

Kindly do the needful asap

Regards

Vikrant singh
S/O M.P.SIngh

[protected]
[protected]
On Tue, May 4, 2010 at 2:42 PM, <dgm.[protected]@sbi.co.in> wrote:
Branch : GARULIA





KOLKATA LHO
Please attend to the grievance forwarded to us by RBI. It relates to a COMPLAINT on the non-payment of pension from December 2008 at your GARULIA Branch. As the matter is serious in nature, please monitor the issue personally .The customer may be advised of the steps taken for redress. Please advise us when the grievance is redressed.
The redress may also be informed to RBI by email.
DGM, Customer Service
Corporate Centre, Mumbai
[protected] 22742431 fax
----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE MUMBAI/CORP/SBI/SBG on 05/04/2010 02:40 PM -----
From:CGMCSD <[protected]@rbi.org.in>
To: "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
Cc:"'[protected]@gmail.com'" <[protected]@gmail.com>
Date: 05/03/2010 04:31 PM
Subject:FW: FW: Contact us Alert













Dear Sir,

Kindly resolve it immediately.

Regards,

B.N.Lonare

From: Vikrant singh [mailto:[protected]@gmail.com]
Sent: Thursday, April 29, 2010 7:30 PM
To: CGMCSD
Subject: Re: FW: Contact us Alert

Dear Sir
Still waiting dor resolvence of the issue .

regards


On 4/26/10, CGMCSD <[protected]@rbi.org.in> wrote:
Dear Sir,

This is very serious. Kindly solve it immediately.


With kind regards,

B. N.Lonare, AGM
Customer Service Department,
Reserve Bank of India,
Central Office,
Amar Building, 1st Floor,
Sir P.M.Road,
Fort, Mumbai - 400 001.

Phone No.[protected] Fax No. [protected].


-----Original Message-----
From: Help DBOD
Sent: Friday, April 23, 2010 1:29 PM
To: CGMCSD
Subject: FW: Contact us Alert


________________________________________
From: [protected]@gmail.com[[protected]@gmail.com]
Sent: Sunday, March 21, 2010 7:25 PM
To: Help DBOD
Subject: Contact us Alert

TO
Banking Matters

FROM
M.P.Singh
Gov employee

Dear Sir/ Madam With due respect i vikrant singh want to know your kind attention towards a serios matter . Mr M.p.Singh who was a goverment employee in indian air force was not getting his pension from nov 2007 till date . his PPO number is 08/B/14/13756/89 , Designation Ex Sgt M.P.SINGH Ticket No 619339 T retired from Indian Air Force on 30th Nov 1989 . He was suppose to submitt the life certificate in the month of nov2007 but unfortunately he didnt . Then he submitted in the month of January 2008 . then again in 2009 . Now again in 2010 by under certificate of posting . still he is waiting . Sir want to ask you a simple question . If it was happned to you u will get it solved by latest 1 week though its a common man show it is taking 3 years and god knows how many more years more ??????????????? HIS saving bank account number is [protected] State Bank of India Garulia 24 pgs (n) west bengal pin 743133 . The manager is also not cooperating regarding this matter kindly look into matter as soon as possible . With Regards Vikrant SIngh [protected] [protected]

Regards
RBI WebMaster

Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.








Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email.
--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---







Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email.

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

--- Disclaimer --- The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group. ---

Reply Reply to all Forward


Reply |Vikrant singh to dgm.customer, N, sbi.04473
show details 10/22/10

Dear Sir and madam

Thanks for your cooperation but the Question is not about 42 k the
question is why it happened . I want a written clarification from bank
regarding this issue .

The second thing is BM told we had arrange a interim . Why we take interim ????

We dont want help please ?

The CPPC SBi Vivekananda branch chief manager dont have time to talk
even with teir customers .

Regards

Vikrant singh
+91 [protected]

- Show quoted text -

On 10/21/10, dgm.[protected]@sbi.co.in <dgm.[protected]@sbi.co.in> wrote:
> Dear Sir,
>
> Kindly check up your account . The Branch credited an amount of Rs.42000
> pending settlement of the pension claim. Today we contacted the BM and
> their Accounts Manager Sri Bhaktha on this long pending matter. Please
> contact them at 033/25863306 for more details. The matter is also being
> followed up with the CPPC kolkata
>
> thanks and regards,
>
> DGM,Customer Services,
> State Bank of India
> Corporate centre, Mumbai
>[protected],22740432,FAX 22742431
>
>
>
> From:
> Vikrant singh <[protected]@gmail.com>
> To:
> dgm.[protected]@sbi.co.in
> Date:
> 10/21/2010 04:26 PM
> Subject:
> Re: Fw: Pension stopped from Nov 2007
>
>
>
> Dear Sir,
>
> The pension was stopped from nov 2007 .
>
> Thanks and regards
>
>
>
>
> On Thu, Oct 21, 2010 at 12:32 PM, <dgm.[protected]@sbi.co.in> wrote:
> KOLKATA LHO REMINDER
>
> Please attend to the grievance forwarded to us by RBI. It relates to a
> COMPLAINT on the non-payment of pension from December 2008 at your
> GARULIA Branch. As the matter is serious in nature, please monitor the
> issue personally .The customer may be advised of the steps taken for
> redress. Please advise us when the grievance is redressed.
>
> The redress may also be informed to RBI by email.This is in confirmation
> of our tele message to the Branch Manager/ Manager (accts) on 20.10.2010
>
>
> DGM, Customer Service
> Corporate Centre, Mumbai
>[protected] 22742431 fax
> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
> MUMBAI/CORP/SBI/SBG on 10/21/2010 12:28 PM -----
> From:
> CGMCSD <[protected]@rbi.org.in>
> To:
> "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
> Cc:
> "'[protected]@gmail.com'" <[protected]@gmail.com>
> Date:
> 10/21/2010 04:51 AM
> Subject:
> FW: Pension stopped from Nov 2007
>
>
>
>
> Dear Sir,
>
> Please look into this long pending issue.
>
> Regards,
>
> N Kim Guite
> AGM, CSD
>
> From: Vikrant singh [mailto:[protected]@gmail.com]
> Sent: Tuesday, October 19, 2010 4:26 PM
> To: CGMCSD
> Subject: Pension stopped from Nov 2007
>
> Dear Madam
>
> FYI
>
> Please look into matter as i had already conveyed this matter to you and
> your goods office .
>
> Regards
> Vikrant Singh
> +91 [protected]
> S/O M.P.SIngh
>[protected] Forwarded message[protected]
> From: Vikrant singh <[protected]@gmail.com>
> Date: Mon, Oct 18, 2010 at 5:56 PM
> Subject: Re: Fw: Contact us Alert
> To: [protected]@rbi.org.in
> Cc: dgm.[protected]@sbi.co.in
>
> Dear Sir
>
> I have the honour to say regarding your kind attention and please look
> inti matter on personal basis as no response has came till date .
>
> Thanking you
> M.P.Singh
> [protected]
> On Mon, Oct 11, 2010 at 7:18 PM, Vikrant singh <[protected]@gmail.com>
> wrote:
> Dear Sir
>
> Please find the mail attached for refernace for your goods office
> regarding a pension matter of Mr M.P.Singh details are given below .
>
> Regards
>
> M.P.Singh
> [protected]
>[protected] Forwarded message[protected]
> From: <dgm.[protected]@sbi.co.in>
> Date: Mon, Oct 11, 2010 at 6:08 PM
> Subject: Fw: Contact us Alert
> To: pstocgm.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in
> Cc: Vikrant singh <[protected]@gmail.com>
>
>
> LHO KOLKATA /CPPC KOLKATA
> The mail was forwarded earlier also. It appears that the
> grievance of the customer has not been redressed .Please look into the
> matter onceagain and arrange for immediate redressal of the customer's
> grievance under confirmation to the Corporate Centre.
> Dy.General Manager, Customer Services Dept
> State Bank of India
> Corporate centre, Mumbai
>[protected],22740432,FAX 22742431
> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
> MUMBAI/CORP/SBI/SBG on 10/11/2010 06:04 PM -----
>
> From:
> Vikrant singh <[protected]@gmail.com>
> To:
> dgm.[protected]@sbi.co.in
> Date:
> 10/09/2010 02:20 PM
> Subject:
> Re: Fw: Contact us Alert
>
>
>
>
>
>
>
>
> Dear Sir ,
>
> Still the case is pending and kindly look me the right path . Hope you
> understand as the manger of S.b.i garulia branch given the word that they
> will solve the issue in 2 months so we waited but 2 months gone and The
> P.P.O was lost from their custody .
>
> Kindly do the needful asap
>
> Regards
>
> Vikrant singh
> S/O M.P.SIngh
>
> [protected]
> [protected]
> On Tue, May 4, 2010 at 2:42 PM, <dgm.[protected]@sbi.co.in> wrote:
>
> Branch : GARULIA
>
>
>
>
> KOLKATA LHO
> Please attend to the grievance forwarded to us by RBI. It relates to a
> COMPLAINT on the non-payment of pension from December 2008 at your
> GARULIA Branch. As the matter is serious in nature, please monitor the
> issue personally .The customer may be advised of the steps taken for
> redress. Please advise us when the grievance is redressed.
> The redress may also be informed to RBI by email.
> DGM, Customer Service
> Corporate Centre, Mumbai
>[protected] 22742431 fax
> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
> MUMBAI/CORP/SBI/SBG on 05/04/2010 02:40 PM -----
>
> From:
> CGMCSD <[protected]@rbi.org.in>
> To:
> "'dgm.[protected]@sbi.co.in'" <dgm.[protected]@sbi.co.in>
> Cc:
> "'[protected]@gmail.com'" <[protected]@gmail.com>
> Date:
> 05/03/2010 04:31 PM
> Subject:
> FW: FW: Contact us Alert
>
>
>
>
>
>
>
>
> Dear Sir,
>
> Kindly resolve it immediately.
>
> Regards,
>
> B.N.Lonare
>
> From: Vikrant singh [mailto:[protected]@gmail.com]
> Sent: Thursday, April 29, 2010 7:30 PM
> To: CGMCSD
> Subject: Re: FW: Contact us Alert
>
> Dear Sir
> Still waiting dor resolvence of the issue .
>
> regards
>
>
> On 4/26/10, CGMCSD <[protected]@rbi.org.in> wrote:
> Dear Sir,
>
> This is very serious. Kindly solve it immediately.
>
>
> With kind regards,
>
> B. N.Lonare, AGM
> Customer Service Department,
> Reserve Bank of India,
> Central Office,
> Amar Building, 1st Floor,
> Sir P.M.Road,
> Fort, Mumbai - 400 001.
>
> Phone No.[protected] Fax No. [protected].
>
>
> -----Original Message-----
> From: Help DBOD
> Sent: Friday, April 23, 2010 1:29 PM
> To: CGMCSD
> Subject: FW: Contact us Alert
>
>
> ________________________________________
> From: [protected]@gmail.com[[protected]@gmail.com]
> Sent: Sunday, March 21, 2010 7:25 PM
> To: Help DBOD
> Subject: Contact us Alert
>
> TO
> Banking Matters
>
> FROM
> M.P.Singh
> Gov employee
>
> Dear Sir/ Madam With due respect i vikrant singh want to know your kind
> attention towards a serios matter . Mr M.p.Singh who was a goverment
> employee in indian air force was not getting his pension from nov 2007
> till date . his PPO number is 08/B/14/13756/89 , Designation Ex Sgt
> M.P.SINGH Ticket No 619339 T retired from Indian Air Force on 30th Nov
> 1989 . He was suppose to submitt the life certificate in the month of
> nov2007 but unfortunately he didnt . Then he submitted in the month of
> January 2008 . then again in 2009 . Now again in 2010 by under certificate
> of posting . still he is waiting . Sir want to ask you a simple question .
> If it was happned to you u will get it solved by latest 1 week though its
> a common man show it is taking 3 years and god knows how many more years
> more ??????????????? HIS saving bank account number is [protected] State
> Bank of India Garulia 24 pgs (n) west bengal pin 743133 . The manager is
> also not cooperating regarding this matter kindly look into matter as soon
> as possible . With Regards Vikrant SIngh [protected] [protected]
>
> Regards
> RBI WebMaster
>
> Notice: This email and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they are
> addressed. If you are not the intended recipient, any dissemination, use,
> review, distribution, printing or copying of the information contained in
> this e-mail message and/or attachments to it are s

Hi All, I have an A/C with SBI -[protected]., branch - Dankuni. I requested for online UN/PW and received after almost 3 months. As it was not working, visited branch multiple times and every time i receive a new envelope for UN/PW. None of them are working. Called customer support and they created a ticket#IB[protected].
After 15 days called again and they informed ticket is closed as issue is resolved. How? when? no reply. Still i am suffering and unable to use the Internet banking option.

respected sir/madam
i,RAJESH KUMAR MEENA, one of the customer of SBI and applied for ATM aqainst my a/c no.[protected] at MANTOWN Branch (04628),Distt- SAWAI MADHOPUR of RAJASTHAN state.I have been working in DELHI METRO as STATION CONTROLLER.ATM CARD is broken. I applied for new one but the branch manager and other staff pay no attention.i applied for it three times but didn't get. i come to branch on casual leave for this purpose but all in vain.

So, sir my request is that please issue the new ATM card with proper address which is given below:-
Name RAJESH KUMAR MEENA S/o SHRI TEEKA RAM MEENA
VILL-DHOLA BHATA POST-BADAGAOV (BHADOTI)
TEH/DISTT.- SAWAI MADHOPUR
STATE:-RAJASTHAN-3220


Thanking You

Respected Sir/Medam

About two years I have suffering dufficulty for getting education loan for my daughter who has entered professionl course B.Pharm, admit in ITM, Gida, GKP. State bank say that this B.Pharm course is not capeble for Service & etc. All original application & documents I have collected from Bank. So please help me & my daughter,s life.
My hole life I respect you always. Please help me.

Padmnabh Mani Tripathi
Vill+Post= Ghaghasara
Distt= Gorakhpur
Mob=[protected]

ATM Machine are useless in India. If money is not coming from atm machine then why it's debited from account.I used my SBI ATM CARD in following atm machine,CANARA BANK,FEDERAL Bank,DENA Bank.
But money has not come and it's debited from account.Who is responsible for that.SBI or other bank.I want these all bank in consumer court.Cause it gives me very mentally depression in 2hour my life is ruined cause of these.Let me know the procedure to have all these bank on Consumer Court.

Reply me on my email id: [protected]@gmail.com

Dear Sir,

I have been holding SBI Railway credit card. In one of my online payment, I made 150000 Rs instead of 15000. I called to the bank and they said that they will give my money back if I write to them for getting back credit balance attaching my pan card details. For the past one month, I have made hundreds of calls but nothing concrete has been done. One manager talked with bit of responsibility but later realised that was an eyewash. I am planning to write to Banking regulatory authority regarding this as I know people working there and in RBI.

I am just wondering if the customer defaults credit card payment the banks charge 4 percent of interest with hundreds of taxes, but why they are not giving my money back. Should I also hire persons to recover my money like credit card recovery agents.

Kuhan

SIR,
i beg to say that, My name is MD TASNEEM ASHRAF. S/O- MD SHAMIM ASHRAF
AT/PO-- BETHA, VIA- PARIHAR, P.S-- BELA;
I am a student of B-TECH(EEE) 2ND SEM. My college name is CT GROUP OF INSTITUTION,JALANDHAR. AICTE approval college. my economical problem is so weak. i had apply a edu loan in ADB SBI PARIHAR; Since 6 month ago; but no any response from there. please help me. MOB-- [protected], [protected], [protected]..

Dear Sir

1. I am praveena DM SBI cardmember my card Number is [protected]. I received your last call my moblile number [protected] on before 16th march 2011 but that time i am traveling in train 14th mar to 16 march so i cant understand your voice clearly 17th march 2011 i transfer Rs.8000/-(Eight thousand only) from My SBI account No [protected] to my SBI credit Card No [protected] but that time already my SBI Card is blocked due to minimum amount was not recover before 16th march 2011.

2. therefore I request you to pl except my request and activate my SBI card Number [protected] at the earliest as u possible and intimate to me on my mobile number [protected] or email ID [protected]@rediffmail.com . Finaly i promise u that I strictly observe such type cases in my future.

3. An early action will be highly appreciated.

thanking you sir


praveena DM

sir,

i santosh pawar having an a/c in the SBI SATARA (ADB BRANCH) a/c no [protected].

I am in army and presently at Uttarakhand. I transfered Rs 5000/- from my personal account (SBI[protected] to my account in SATARA ( reference No of the transaction is - (IT21516195 TRANSFER TO [protected] Mr. SANTOSH VITTHAL PAWAR)

but on 01 Apr 11 my brother was unable to withdrawal the amount from SBI ATM located at Shahupuri Satara.

On 03 Apr 11 my brother again visited the same ATM and when he checked the balance of my account it was come to notice that Rs 5000/- were deducted from my account on 01 Apr 11.

sir i have already given the complain to the SBI SATARA (ADB BRANCH) but till now no any reply come not the money .

so i am requesting you to take necessary action
my mobile no . [protected]
thanks

I had used SBI Credit card in 2002, the credit limit of the card is Rs 10,000/- only. I was purchased some jwellery material from jweller of aminabad of Rs. 5500/- i had a reciept of the material. After that i had used the same card for filling of petrol 10 times for rs of 100/- each time.
I had used 6500/- total amount against this credit card. Out of 6500/- i had paid about Rs 40,000/-
(fourty thousand Rupees) ihave bank statement by which i had paid the same to the SBI Credit Card office. They wants Rs. 2.40,000/- more for clearing of this credit.
so, please write complaint against SBI credit card.

online sbi Complaints - forgot my online sbi banking username & password
View all online sbi complaints
online sbi

Savio Charles Send email on dt 02.2.2011

forgot my online sbi banking username & password
Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :Yogesh rawal
SBI Bhachau(KUTCH)Gujrai
A/c No. is [protected]

Thanks & regards,
Yogesh raval
Mo [protected]

SIR I HAVE APPLIED FOR TRANSFER OF MY PENSION ACCOUNT [protected] FROM SBI
MALOUT (01465) TO SBI IAF JODHPUR. SBI MALOUT HAS WRITTEN SO MANY TIMES TO
CPP CHANDIGARH TO FORWARD MY PPO TO SBI MALOUT FOR ONWARD DESPATCH TO
SBI IAF JODHPUR BUT CPP CHANDIGARH DOES NOT DO SO FOR THE REASONS BEST
KNOWN TO THEM.

YOU ARE REQUESTED TO APPROACH CPP CHANDIGARH SECTOR 17B TO DESPATCH
MY PPO TO SBI MALOUT SO THAT MY PENSION DOCUMENTS ARE FORWARDED TO
SBI IAF JODHPUR

KASHMIR SINGH BHULLAR
16/2 MES POWER HOUSE ROAD
JODHPUR
PPO 08/14/B/12648/1996
MOB [protected]

respected sir ,
I GIRRAJ SINGH is an deffence emplyee and has credit card no. [protected] wants to complain about my annual charge given this maonth in the bill.as i am serving indian airforce, so i was told that the annual charge is Rs 250.00 but i am charged even more than Rs 500.00 as the annual fee charged(EXCL GST 51.50). So kindly revise the bill, and do the needful. i have not paid the bill yet for this reason so please enquire and coreect the bill as soon as possible.


Girraj Singh
email id: [protected]@yahoo.com
SBI Card no. [protected]
Date:2 April 2011