State Bank of India [SBI] Complaints & Reviews

My Girl Friend lost her ATM card. When we tried to block it on phone. It was busy and got try latter. We even tried online there is simply no options to block it. She visited Branch when requested ATM officer the problem she replied it is not possible and she needs to call customer care. when we tried several times we were unable to do so. Finally we block it next day and informed the ATM officer that it took us long time to reach customer care, she replied we are lucky enough to reach them. Wow now that made worried if incase if it is Credit Card or any emergency then there service is just untrustable.

I applied a Credit card from Sbi, it took me 25 days to get it by post. CC number is [protected]. I activated it over the ph and completed all the formalities. It did not work, tried to fix the problem through customer care, by visiting branch, meeting with branch manager. Nothing work and the worst part no one knows exactly what went wrong with credit care. I wasted Rs 500 on ph, 500 taxi fare, above all my time and energy on this sbi credit card. The whole thing took me more then 45 days. Finally I surrender my card which was made against Rs 20000/- of fixed deposit. Now they told me that the problem was with the card which was issued durning that period of time. And they need another 10 days to fix it. I did not agree and surrender it. Now inorder to get my 20000/- they have to send me a latter which was supposed to deliver within 20 days. Till now I have not received it and without the latter I won't be able to get my money. Again I tried to fix the problem through customer care, by visiting branch wasting all my energy, money and time. Till date I have not received any latter, email, sms, ph call. So SBI is world worst bank for poor people, poor service. Its too many people too little food. I solved my problem by getting the ICICI Instant Credit Card and it started working within 5 days. Honestly I have an account with ICICI but I could not get the CC because durning that time it was not lauched at shillong. Thank God it was lauched just launched.

PRIVILEGE CIRCLE’ HOLIDAYS – BOOKING REQUEST FORM

Voucher No. 6667755
Applying Period (Last Date For Submission Of Form) 10 December 2010
Validity Period [protected]
Card Hoider’s - Mr. Sunil Agrawal
Card No. [protected]
Complete Postal Address 37 Ravi Nagar, Opp. Kherapati Colony, Gwalior (M.P.) Pin No. 474002
Tel Phone No.[protected]
Confirm Your Booking Mobile No [protected]
Mail Id [protected]@Gmail.Com

Date Preference 1 Preference 2 Preference 3
Hotal Destination Hotal Destination Hotal Destination
27/04/2011 Naini Retreat Nanital Avalon Resort Mussoorie - -
06/05/2011 Naini Retreat Nanital Avalon Resort Mussoorie - -
13/05/2011 Avalon Resort Mussoorie Naini Retreat Nanital Toshali Royal view shimla

Dear Sir,

I am a SBI Credit Card Holder. I have been awarded with Shop and Smile reward points on the usage of my card. I have given a very hard try to redeem these points but could not do it because of confusion in the process provided by the website. As a result, I have been losing certain number of points on a monthly basis. Kindly, please restore my lost points and please elaborate the correct process to redeem the points and give the chance to get our benefits.

Thanks and Regards
P V S Murthy

to
the general manager
pension department
mumbai
sub: not get 40% arrear of six pay comission
Dear sir
till date i have not recived full arrear 40 % of six pay revosion . so kindly provide me details of 40% arrear amount in my mail id " [protected]@rediffmail.com "

thanks

padum deo narayan
A/c No[protected]
P.P.O : 335378
rajbansi nagar branch, patna [ bihar ]

I have current account in State Bank of Indore , Phadnis Colony Branch Indore (MP) which stands merged with State Bank of India now. To our information minimm balance to be kept in current account is Rs.5000/- which we have maintained.

The Branch has debited Rs.1000/- towards min bal service charges now as per the SB India guidelines which is unreasonable and unfair because the have not informe us by any means - letter/circular /any public notice in any local news paper/ (neither any get to gether in the branch over a cup of tea . This way they have not given either any exit route so tat we could close the account if we could not meet their guide lines .

Without giving proper information , without giving proper time without giving exit route how can they justify these charges . These charges be reversed immediately and , in my opinion, they should inform their customers properly.

Respected sir,

I Dr. Vaishali suri , am working as Associate Professor, Department of
Pathology, All India Istitute of Medical Sciences, New
Delhi. I wish to bring to your notice that:

I had received a cheque of Rs 60, 000 from CNC AIIMS (SBI 646122) as
a reimbursement of learning resource allowance.
I deposited the cheque in the drop-box of SBI Ansari Nagar branch,
New Delhi for local clearance on 17/3/2011 to be deposited in my SBI Dilshad garden Branch Account No. [protected]

I didn't receive this amount in my account as on 25/3/2011

I requested the bank officials to take an urgent action in thisregard so that the amount gets credited in my account.A photocopy of the counter-foil was also provided

The bank took no action and told me point blank that they cannot do
anything as I cannot prove that the cheque was received by them

I had to make a stop payment and am trying to get a fresh cheque
issued in my name.
Since the method is not fool proof, the bank should either make a facility to scan the cheque or receive it by hand. This mode of letting down the customers and taking no owness is totally unacceptable. Infact the officials seemed totally unconcerned as if the total fault was mine.

I would appreciate a written explanation in this regard and a a guideline on how to assure that such a thing would not be repeated in future





Thanking you,

Sincerely,



Vaishali Suri
email: [protected]@yahoo.co.in

Dear Sir

I am a resident to Ambawadi area in Ahmedabad Gujarat and facing a serious problem of SBI credit card telecalling dept Gurgaon. The problem is they are daily calling 2-3 times on my residence landline no.[protected] and asking for some 'Mehta Brothers'. We are continously saying the phone no. is alloted to us and we are using this telephone no. since last 4 yrs and requesting them to update their data but there is no change from SBI credit card dept.

We had also given them in a writing and fax sent to them at their gurgaon office and even their was call for receiving the fax but still today morning some sunil, sandip started calling again.

I am not able to understand when we are saying wrong number or to update the number in their database then still why they are making calls again and again?

I hope after this they will update their data hence i will need to take legal action against the employee and sbi credit card dept-gurgaon.

Ashish Ashokkumar Agrawal
Ahmedabad
Gujarat
M no [protected]

From
Mrs. T. Vahitha
Daughter of Late Mr. S. Thiruchenduran,
Trichy – 620021
Tamilnadu
Email: [protected]@gmail.com

Sub: Name transfer of SBI shares getting delayed for more than a year now.

Dear Sir / Madame,

Reference: Folio Number- 1464708. Certificate No. – 522752.

I have been fighting hard with the SBI Equity Department in the
DATAMATICS FINANCIAL SERVICES LIMITED, Mumbai, since beginning 2010. I have submitted all relevant documents that they had asked for the name transfer. But, still there is a huge delay.

I kindly request you to have some steps taken so that I have the share certificate back with me in my name.

Thank you.

Regards
Vahitha

I have a F.D. account of Rs.1100000(Rs.Eleven Lacs) A/C No.[protected] at the interst rate of 8.25 % for 1000days W.e.f. 28 May2009 at SBI Bettiah. Although PAN Nos have been registered & 15 H form form have been filled but since May 2010 20% TDS deduction is being made from the monthly interst from my deposited saving account No.[protected].

So pl. look into the matter as it is hard earned cash after my retirement .

Sri Tarkeshwar Nath
F/O Ajay Nath
KCI Renukut
ajay.[protected]@kanoriachem.com

Several time, I have call credit card helpline number[protected] &[protected] for updation my mobile number.
Costumer care Answer is, in 48 hours working day your mobile number will be updated.
But still no result.

Please help me & mobile number update i.e; [protected]

Hi
this is Prakash kothari
i am using SBI CREDIT CARD from last 2-3 years
this time i Cheated by SBI CARD
I canclled My Rail ticket 10/11/2010
they Told me that u Got Rs.1092/-, in Refund.and you will get the refund on your card
but today 28th march 2011 i didnt got the refund from SBICARD
This is the detail which i got from IRCTC
Order no. : [protected],
Booking reference no. : 541289,
Refund Date : 10-Nov-2010,
Refund Amount : Rs.1092/-,
Refund has been processed on 15/Nov/2010 and ARN number is 75425310319200018423339
Order no. : [protected],
Trace-no : 541289,
Refund Amount : Rs.1092/-,
Refund ARN# : 75425310319200018423339
Card-no : 5264******0713
Refund Date : 15/Nov/2010

please give me the Justice

now if I not got the payment from SBI CARD the am urely not going to pay my next bill

thanks

Hi Team,

This is a Complaint regarding SBI ATM Machine (Chennai Area)
My mother-in – Law has an savings /Salary account in Indian bank, Two weeks back she went to SBI ATM to withdrawal cash of Rs/-10,000. She couldn't get cash since the machine was out of order. Still the amount has been deducted from her account which I come to know only next day. Now I don’t know what to do I am planning to go consumer court. Can you please help me lodging the complaint with Consumers dept or what is the procedure to get the this issue resolved.

Thanks
Johnson
+[protected]

SBI CARD BILLS AND PAYMENT DETAILS OF SANJOY BANERJEE
CARD NO [protected] Billing Date 25-Oct-09

BILL DATE SHOPS CREDITED ACTUAL CREDIT BILL CREDITED LATE FEE FINANCE CHARGES MISC CHARGES PAID BALANCE
10/10/2009 JUBILEE PETROL PUMP 200 211.03
12/10/2009 SPENCERS RETAIL LTD 989.10
14/10/2009 SUPER SERVICE STATION DURGAPUR IN 100 110.00
14/10/2009 SUPER SERVICE STATION DURGAPUR IN 900 922.50
15/10/2009 DURGAPUR FOOD MART DURGAPUR IN 231 231.00
15/10/2009 JUBILEE PETROL PUMP(HP DURGAPUR IN 200 211.03
16/10/2009 SPENCERS RETAIL LTD KOLKATA IN 1308.5 1308.50
17/10/2009 BIG BAZAAR DURGAPUR IN 180 180.00
17/10/2009 BIG BAZAAR DURGAPUR IN 2200.00 2200.00
17/10/2009 DURGAPUR FOOD MART DURGAPUR IN 607 607.00
18/10/2009 LEELAMAYEE FOODS PVT L DURGAPUR IN 496 496.00
18/10/2009 SPENCERS RETAIL LTD KOLKATA IN 340.00 340.00
19/10/2009 SPENCERS RETAIL LTD KOLKATA IN 255.00 255.00
19/10/2009 SUPER SERVICE STATION DURGAPUR 200 210.00
25/10/2009 ANNUAL FEE CHARGED (EXCL GST 25.75) 250.00
25/10/2009 TOTAL GST DEBIT FOR CURRENT STMT 25.75
TOTAL 7217.5 8271.16 275.75

Actual Credited 7217.5
Billed 8271.16
Misc Charges 275.75
Total Charges Billed 8546.91
Statement Billed 9168.41
The very first bill of SBI Credit Card was mis appropriate and till date it as not been corrected and continuously SBI Card is sending all mis appropriate bill.

Hi

I have Credit card with SBI, which got expired, i have called SBI card to renew the card, got a response card will be renewed, account has be closed, I have requested to mail me the letter, for account has been closed without any dues, for which i have been given compliant number mq[protected] and been told i will be receiving the letter by 16th December 2010.

BUT TILL NOW I DID NOT RECEIVE ANY LETTER FROM SBI.

KINDLY ISSUE NO DUE LETTER ASAP.

Harry James.

I applied a Credit card from Sbi, it took me 25 days to get it by post. Then I activated it over the phone, it took me an hour to reach their ph services. But when I tried doing online transaction, offline purchased,used atm machine, it din't work. Called up Customer care many many times. They give give me same answer stating my card is activated, no matter how much I tried explaining them. It went on for another couple of days. Finally I contacted Bank,relation manager, branch manager,manager from other state bank. They could not help me. Ultimately I have to surrender my card, now inorder to surrender my card i need to call up customer care sometimes there ph services does not work at all. They informed me that the card has defect and I can reapply for another card. What a joke now after a month and a week they found out the problem. Ok so I was able to surrender my card which was made against fixed deposit of 20000 Rs. They told me I'll get my 20000 after 20 days once i received a latter from them. Now it's been over a month I have'nt got any latter as promised by sbi. I called up customer care asking reason, they told me that the latter has been dispatch, they will dispatch it again since i did not received it and I'll be receiving it within 10 days. Till now I have not received any latter from them and without the latter I won't be able to take out my money. Ok thats all of sbi credit card. One more thing my gf she lost her atm card, so we tried to block it online, guess what there is no such options to block. So we went to bank,officer told us we need to contact customer care. haha We were unable to reach them coz there officer were bz. We block the card only on next day. Anyway I made a credir card from ICICI, it took me just 3 days. It's Wow.

Hi,

I am writing to you with huge disappointment as my application for SBI credit card is rejected. Twice I applied for this and the result is same. I spoke to one of your sales rep few days back , First of all I was not interested in SBI card reason previously some sales rep took all my details and never did anything but still i provided all my details , she advised she can process my request. One of your verification rep also came to my place to verify the details which were correct and matching with the application.
The only thing I want to know from you is why I cannot be provided with SBI credit card, I have my own house/one car/ 2 two wheelers and Iam working with a reputed company (Infosys) from past four. Also my CIBIL score is 850 plus.
Request you to reply with your explanation at manoj.[protected]@t-mobile.co.uk or [protected]@infosys.com

My SBI ATM account has been hacked on the 22nd of march wherein a sum of 39,000 was deducted from my account and when i went to complain to the officials they send me to the cops. but i would blame SBI for their negligence of keeping 2 Machines in the same room and having no security outside, none of this would have happened if the securiy guard was kept outside no one would meddle with the machines. pleas help me as soon as possible!!(and this has happend to another 4 more people who lost another 37000 each and the bank is taking it very lightly)
please contact me on [protected]

TO , THE CHAIRMAN 27th march 2011
MR.OMPRAKASH BHATT birpara
STATE BANK BHAWAN P B NO.12
MADAME CAMA ROAD MUMBAI-400021
From
Ram Pratap Choudhuary
S/o Sri Satyanarayan Choudhary
Bhanu Nagar Colony
P.O. Birpara Dist. Jalpaiguri -735204 (West Bengal)
To
Dear Sir,
Sub: Complaint against Mr. Dilip Das, Branch Manager, S.B.I. Birpara Branch and branch code-02025 telephone no.[protected]
I have a Bank Account No.[protected] in name of Ekta international at S.B.I. Birpara Branch since 3 years.
State Bank of India, Birpara Branch is the first and oldest bank of this very commercial town and was a priority fully computerized bank in the Dooars Region of North Bengal, but, I am sorry to mention that I cannot give you a very enthusiastic report on the operations of the bank in the present scenario under the ‘ not so able’ administration of the Branch Manager, Mr Dilip Das. He is devoid of rational thinking and all other finer instincts usually present in people holding such responsible positions and has literally shaken the foundations of banking.
I applied for Net Banking Facility about 1 year back and was given this facility by the Bank covering NEFT, RTGS, OLTAS, Draft Facility etc.
I am working with my father who is a Tax Practitioner since the last forty (40) years and am also a distributor for various cable TV networks. Both services require constant and regular usage of Net Banking, OLTAS for Govt. and Tax Challans and NEFT, RTGS and Draft Facility for Cable TV Services.

Unfortunately, the internet banking facility provided to me by SBI, Birpara is faulty most of the times preventing me in making use of the same. My repeated verbal complaints to Mr. Dilip Das, Branch Manager, SBI Birpara fell on deaf ears. I then gave a written complaint and request to the Branch Manager to regularize the net banking facility (copy enclosed) but till date there has been no response from his end. I have been constrained to use the net banking facilities of HDFC Bank, Siliguri in lieu.
On 23rd march 2011 I visited SBI, Birpara for making a RTGS but Mr. Dilip Das, Branch Manager who had probably taken offense to my written complaint (mentioned in above Para) used repulsive, unmannerly and uncivilized language and ordered the bank guard to throw me out of the bank. This was least expected from a Branch Manager of the largest and most prestigious bank of our country. I had come in my capacity as an old client of the Bank to avail services offered by it only to be treated like a third grade hooligan. This action of Mr. Dilip Das only shows how mean the man is and also proves that he is a very poor public relationship officer.
Now coming to Mr. Dilip Das, the Branch Manager, the local public and even the bank staff will ear witness to the fact that this man has been abusing his position and pestering clients to invest in SBI Life and its products during cost of the banking hours thereby neglecting the actual job for which he has been designated in the bank. It is no longer a secret that if anybody wants a Bank Locker, OD, CC, RTL, Loan or any other facility in the bank he will have to take a product of SBI Life only after which he will be entertained. Maybe the commission earned by Mr. Dilip Das Through SBI Life products is more important than the functioning of the Branch which he is heading and overrides all considerations. Literally he is simply like a parasite on clients. The greed for personal financial gains has blinded him to the fact that he has been misusing his position as the head of the institution producing an in conducive bank environment. as per SBI branch manager theory SBI life & SBI mutual fund products are better than SBI fdr and given better return than SBI FDR but we know that SBI life & SBI mf products are on market risk and not any guarantee return but SBI FDR are guarantee return on interest rate running on that time. Then, why the SBI BM mislead the innocent customer .
I enclose Photostat copies of SBI Birpara client’s passbooks where entries made by the bank are obscure and not readable. It becomes very difficult to file IT returns since entries are not properly visible. When several clients approached the bank Branch Manager instead of giving them a patient hearing and trying to solve the problem he reprimanded the clients and told them to get their eyes checked. Mr. Dilip is least bothered in behaving in such a vulgarly impolite manner causing untold inconvenience to clients. His behavior is often talked about in public and clients are being disillusioned with the declining quality of banking in SBI Birpara. All this is a well planned attempt to harass clients and succumb to Mr. Das’s greed.

on the month of Sept 2010 SBI Birpara staff agitation against the branch manager of Birpara Mr. Dilip das for non co-operation with them & paralyzed the bank two days this report come through local media (print) in two days copy of print media (copy attached)
Clients of SBI Birpara face another dilemma also. Those clients opting for fixed deposits have to visit the bank at least ten times to get the TDS certificate(s) but to make matters worse the bank has not submitted the Quarterly Electronic TDS Return properly with Individual Clients Pan No, details of Interest etc. to NSDL since long. As such the IT department refuses to refund the TDS amount deducted by the bank due to non-receipt of Quarterly Electronic TDS return from the Bank. The banks records and an enquiry with NSDL will reveal the truth of my statements. All this only shows that the Branch Manager is indirectly discouraging clients to make fixed deposits in SBI Birpara. It is because of Mr. Dilip Das ,that clients now prefer to open accounts in other banks and take internet banking facilities from private banks.
The success of any financial institution today not only depends on efficient administration but also on clients satisfaction and clients satisfaction is quality. Sir, just ponder over the phenomenon of how one man’s obduracy and greed is giving the bank such poor public relations
There is an urgent need to rectify the local people’s sense of revulsion against such an unhealthy bank environment and it is requested that an immediate enquiry be made before a mass petition is sent to the Prime Minister, Finance Minister, Home Minister and Governor RBI.

Thanking you,
Yours faithfully

RAM PRATAP CHOUDHARY
PROP. EKTA INTERNATIONAL
SBI A/C NO.[protected]




Encl: 1. Copy of complaint to Branch Manager regarding faulty internet banking services ON 12 MARCH 2011
2. Copy of clients pass books showing obscure and unreadable entries.
COPY TO:-
1. copy to finance minister of India
2. copy to prime minister of India
3. COPY TO SHRI S K BHATTACHARYA MD & CC & RO STATE BANK OF INDIA
4. COPY TO R B I GRIEVANCE CELL
5. COPY TO NODAL OFFICER
6. COPY dgm.[protected]@sbi.co.in
7. copy [protected]@sbi.co.in
8. copy sbihelpline.[protected]@sbi.co.in
9. copy [protected]@sbi.co.in
10.copy to -sbi.[protected]@sbi.co.in
FAX GIVEN T0 [protected]-[protected]-[protected]-[protected]-[protected]-[protected]-[protect...⇄ [protected]-22306952

Sir,

Please provide me the procedure of setting Eco counter of State bank of india in Model Town Area

Regards
Suneet
[protected]
[protected]@yahoo.com