State Bank of India [SBI] Complaints & Reviews

I was issued a lifetime free SBI Mumbai credit card number [protected] in June 2006. Every year in the statement of March the annual fee used to be charged against my card as a system default and it was reversed back after complaining to the customer care centre. This time also the annual fee and GST have been charged in the statement of March , but unlike previous years this time the company is denying to reverse it back. i have asked for the explanation, but they have kept silent. My case ID =[protected]

Sir, I have given a written application addressed to Asst Gen Mgr through O/IC Pension cell (Defense) Ms Annu at SBI (0916) Patny Circle Near HPO Secuderabad on 04 Mar2011 Not to make any TDS on my Pension A/C no [protected] as I have already paid Rs,70,000/-into PPF Rs, 26920/- for Children's education Rs,5000/-towards Insurance and Rs,20,000/-Magnum Tax Gain Plus an Advance tax of Rs,15000/-. I have signed,stamped copy of that application with me. Yet TDS was deducted at source and I have file in for my refund. The same lady in F/Y ending Mar 2006 Deducted TDS Twice after closing my pension A/C and it took me 3 Yrs to get my refund back in 2009. I have all the documents to prove my case.
I would like this case to OMBUDSMAN of Banks if no remedial action is taken by the bank to refund the TDS deducted.
Yours sincerely
Jacob Cornelius( Wg Cdr) (Retd)
Mob- [protected]
Tel(R[protected]

Dear Sir/Madam,

I had a credit card from SBI No. [protected] which I have settled on 23.04.2010 by paying 3 cheques of Rs. 10,000 each dated 23.04.2010, 23.05.2010 & 23.06.2010 to one of your agency Marcus Finch Services Pvt Ltd (agency code IBC0574) in Pune.

But my third cheque dated 23.06.2010 could not be honored by me and it got bounced. Then in the month of November 2010 I got a call from SBI one more agency Vision Associates (agency code IBC1041) asking that one cheque from three cheuques is returned and please pay the amount of Rs. 10,000 immediately otherwise the settlement will be cancelled. Then on the same day itself on 08.11.2010 I paid cash of Rs. 10,000 to the representative from that agency (his name was Deepak contact no. [protected]). At the time of paying cash he and his boss Mr. Patil (contact no. [protected]) confirmed me twice that if I pay the cash the settlement will be valid and I dont need to worry about it. Only on their commitment I paid cash of Rs. 10,000 to them and I have the receipt of same with me.

Now I am getting calls from SBI or agency that my payment is still outstanding. Their guys are coming at my home and office asking for the payment. Today again I got call from SBI that my outstanding is Rs. 37,000 and I have to pay it. I am getting harassed by all their acts and presence and dont understand how this outstanding came after paying all the dues under settlement.

I want you to please look into this on urgent basis and please provide me the no due certificate at the earliest. If harassed more, I will launch the complaint against SBI & agencies in consumer forums and police too.

Request you to please help me at the earliest.


Thanks & regards,
Amarsingh Varma

Dear
Sir.

I am Manoj Kumar Chauhan, I have applied for SBI Railway Credit Card.My application is accepted by SBI and they shiped my credit card by you courier service.your person come one time and unfortunately I was not available at my residace"RZ-D2/7, Jeewan Park, Uttam Nagar, New Delhi-110059, Mob. [protected]" and he spoken to me and committed to come next day morning between 10am to 2pm, I waited him for whole day and he did not come. and now he is giving the remark now "The consignee was not available" without coming to my address.he is giving he reason by his own wish.

My web. No. is: [protected] and shiping date is: 26th March 2011.

please ask him to come my residence and meet me.

My contt. No. [protected].

Thanking you...............

My Girl Friend lost her ATM card. When we tried to block it on phone. It was busy and got try latter. We even tried online there is simply no options to block it. She visited Branch when requested ATM officer the problem she replied it is not possible and she needs to call customer care. when we tried several times we were unable to do so. Finally we block it next day and informed the ATM officer that it took us long time to reach customer care, she replied we are lucky enough to reach them. Wow now that made worried if incase if it is Credit Card or any emergency then there service is just untrustable.

I applied a Credit card from Sbi, it took me 25 days to get it by post. CC number is [protected]. I activated it over the ph and completed all the formalities. It did not work, tried to fix the problem through customer care, by visiting branch, meeting with branch manager. Nothing work and the worst part no one knows exactly what went wrong with credit care. I wasted Rs 500 on ph, 500 taxi fare, above all my time and energy on this sbi credit card. The whole thing took me more then 45 days. Finally I surrender my card which was made against Rs 20000/- of fixed deposit. Now they told me that the problem was with the card which was issued durning that period of time. And they need another 10 days to fix it. I did not agree and surrender it. Now inorder to get my 20000/- they have to send me a latter which was supposed to deliver within 20 days. Till now I have not received it and without the latter I won't be able to get my money. Again I tried to fix the problem through customer care, by visiting branch wasting all my energy, money and time. Till date I have not received any latter, email, sms, ph call. So SBI is world worst bank for poor people, poor service. Its too many people too little food. I solved my problem by getting the ICICI Instant Credit Card and it started working within 5 days. Honestly I have an account with ICICI but I could not get the CC because durning that time it was not lauched at shillong. Thank God it was lauched just launched.

PRIVILEGE CIRCLE’ HOLIDAYS – BOOKING REQUEST FORM

Voucher No. 6667755
Applying Period (Last Date For Submission Of Form) 10 December 2010
Validity Period [protected]
Card Hoider’s - Mr. Sunil Agrawal
Card No. [protected]
Complete Postal Address 37 Ravi Nagar, Opp. Kherapati Colony, Gwalior (M.P.) Pin No. 474002
Tel Phone No.[protected]
Confirm Your Booking Mobile No [protected]
Mail Id [protected]@Gmail.Com

Date Preference 1 Preference 2 Preference 3
Hotal Destination Hotal Destination Hotal Destination
27/04/2011 Naini Retreat Nanital Avalon Resort Mussoorie - -
06/05/2011 Naini Retreat Nanital Avalon Resort Mussoorie - -
13/05/2011 Avalon Resort Mussoorie Naini Retreat Nanital Toshali Royal view shimla

Dear Sir,

I am a SBI Credit Card Holder. I have been awarded with Shop and Smile reward points on the usage of my card. I have given a very hard try to redeem these points but could not do it because of confusion in the process provided by the website. As a result, I have been losing certain number of points on a monthly basis. Kindly, please restore my lost points and please elaborate the correct process to redeem the points and give the chance to get our benefits.

Thanks and Regards
P V S Murthy

to
the general manager
pension department
mumbai
sub: not get 40% arrear of six pay comission
Dear sir
till date i have not recived full arrear 40 % of six pay revosion . so kindly provide me details of 40% arrear amount in my mail id " [protected]@rediffmail.com "

thanks

padum deo narayan
A/c No[protected]
P.P.O : 335378
rajbansi nagar branch, patna [ bihar ]

I have current account in State Bank of Indore , Phadnis Colony Branch Indore (MP) which stands merged with State Bank of India now. To our information minimm balance to be kept in current account is Rs.5000/- which we have maintained.

The Branch has debited Rs.1000/- towards min bal service charges now as per the SB India guidelines which is unreasonable and unfair because the have not informe us by any means - letter/circular /any public notice in any local news paper/ (neither any get to gether in the branch over a cup of tea . This way they have not given either any exit route so tat we could close the account if we could not meet their guide lines .

Without giving proper information , without giving proper time without giving exit route how can they justify these charges . These charges be reversed immediately and , in my opinion, they should inform their customers properly.

Respected sir,

I Dr. Vaishali suri , am working as Associate Professor, Department of
Pathology, All India Istitute of Medical Sciences, New
Delhi. I wish to bring to your notice that:

I had received a cheque of Rs 60, 000 from CNC AIIMS (SBI 646122) as
a reimbursement of learning resource allowance.
I deposited the cheque in the drop-box of SBI Ansari Nagar branch,
New Delhi for local clearance on 17/3/2011 to be deposited in my SBI Dilshad garden Branch Account No. [protected]

I didn't receive this amount in my account as on 25/3/2011

I requested the bank officials to take an urgent action in thisregard so that the amount gets credited in my account.A photocopy of the counter-foil was also provided

The bank took no action and told me point blank that they cannot do
anything as I cannot prove that the cheque was received by them

I had to make a stop payment and am trying to get a fresh cheque
issued in my name.
Since the method is not fool proof, the bank should either make a facility to scan the cheque or receive it by hand. This mode of letting down the customers and taking no owness is totally unacceptable. Infact the officials seemed totally unconcerned as if the total fault was mine.

I would appreciate a written explanation in this regard and a a guideline on how to assure that such a thing would not be repeated in future





Thanking you,

Sincerely,



Vaishali Suri
email: [protected]@yahoo.co.in

Dear Sir

I am a resident to Ambawadi area in Ahmedabad Gujarat and facing a serious problem of SBI credit card telecalling dept Gurgaon. The problem is they are daily calling 2-3 times on my residence landline no.[protected] and asking for some 'Mehta Brothers'. We are continously saying the phone no. is alloted to us and we are using this telephone no. since last 4 yrs and requesting them to update their data but there is no change from SBI credit card dept.

We had also given them in a writing and fax sent to them at their gurgaon office and even their was call for receiving the fax but still today morning some sunil, sandip started calling again.

I am not able to understand when we are saying wrong number or to update the number in their database then still why they are making calls again and again?

I hope after this they will update their data hence i will need to take legal action against the employee and sbi credit card dept-gurgaon.

Ashish Ashokkumar Agrawal
Ahmedabad
Gujarat
M no [protected]

From
Mrs. T. Vahitha
Daughter of Late Mr. S. Thiruchenduran,
Trichy – 620021
Tamilnadu
Email: [protected]@gmail.com

Sub: Name transfer of SBI shares getting delayed for more than a year now.

Dear Sir / Madame,

Reference: Folio Number- 1464708. Certificate No. – 522752.

I have been fighting hard with the SBI Equity Department in the
DATAMATICS FINANCIAL SERVICES LIMITED, Mumbai, since beginning 2010. I have submitted all relevant documents that they had asked for the name transfer. But, still there is a huge delay.

I kindly request you to have some steps taken so that I have the share certificate back with me in my name.

Thank you.

Regards
Vahitha

I have a F.D. account of Rs.1100000(Rs.Eleven Lacs) A/C No.[protected] at the interst rate of 8.25 % for 1000days W.e.f. 28 May2009 at SBI Bettiah. Although PAN Nos have been registered & 15 H form form have been filled but since May 2010 20% TDS deduction is being made from the monthly interst from my deposited saving account No.[protected].

So pl. look into the matter as it is hard earned cash after my retirement .

Sri Tarkeshwar Nath
F/O Ajay Nath
KCI Renukut
ajay.[protected]@kanoriachem.com

Several time, I have call credit card helpline number[protected] &[protected] for updation my mobile number.
Costumer care Answer is, in 48 hours working day your mobile number will be updated.
But still no result.

Please help me & mobile number update i.e; [protected]

Hi
this is Prakash kothari
i am using SBI CREDIT CARD from last 2-3 years
this time i Cheated by SBI CARD
I canclled My Rail ticket 10/11/2010
they Told me that u Got Rs.1092/-, in Refund.and you will get the refund on your card
but today 28th march 2011 i didnt got the refund from SBICARD
This is the detail which i got from IRCTC
Order no. : [protected],
Booking reference no. : 541289,
Refund Date : 10-Nov-2010,
Refund Amount : Rs.1092/-,
Refund has been processed on 15/Nov/2010 and ARN number is 75425310319200018423339
Order no. : [protected],
Trace-no : 541289,
Refund Amount : Rs.1092/-,
Refund ARN# : 75425310319200018423339
Card-no : 5264******0713
Refund Date : 15/Nov/2010

please give me the Justice

now if I not got the payment from SBI CARD the am urely not going to pay my next bill

thanks

Hi Team,

This is a Complaint regarding SBI ATM Machine (Chennai Area)
My mother-in – Law has an savings /Salary account in Indian bank, Two weeks back she went to SBI ATM to withdrawal cash of Rs/-10,000. She couldn't get cash since the machine was out of order. Still the amount has been deducted from her account which I come to know only next day. Now I don’t know what to do I am planning to go consumer court. Can you please help me lodging the complaint with Consumers dept or what is the procedure to get the this issue resolved.

Thanks
Johnson
+[protected]

SBI CARD BILLS AND PAYMENT DETAILS OF SANJOY BANERJEE
CARD NO [protected] Billing Date 25-Oct-09

BILL DATE SHOPS CREDITED ACTUAL CREDIT BILL CREDITED LATE FEE FINANCE CHARGES MISC CHARGES PAID BALANCE
10/10/2009 JUBILEE PETROL PUMP 200 211.03
12/10/2009 SPENCERS RETAIL LTD 989.10
14/10/2009 SUPER SERVICE STATION DURGAPUR IN 100 110.00
14/10/2009 SUPER SERVICE STATION DURGAPUR IN 900 922.50
15/10/2009 DURGAPUR FOOD MART DURGAPUR IN 231 231.00
15/10/2009 JUBILEE PETROL PUMP(HP DURGAPUR IN 200 211.03
16/10/2009 SPENCERS RETAIL LTD KOLKATA IN 1308.5 1308.50
17/10/2009 BIG BAZAAR DURGAPUR IN 180 180.00
17/10/2009 BIG BAZAAR DURGAPUR IN 2200.00 2200.00
17/10/2009 DURGAPUR FOOD MART DURGAPUR IN 607 607.00
18/10/2009 LEELAMAYEE FOODS PVT L DURGAPUR IN 496 496.00
18/10/2009 SPENCERS RETAIL LTD KOLKATA IN 340.00 340.00
19/10/2009 SPENCERS RETAIL LTD KOLKATA IN 255.00 255.00
19/10/2009 SUPER SERVICE STATION DURGAPUR 200 210.00
25/10/2009 ANNUAL FEE CHARGED (EXCL GST 25.75) 250.00
25/10/2009 TOTAL GST DEBIT FOR CURRENT STMT 25.75
TOTAL 7217.5 8271.16 275.75

Actual Credited 7217.5
Billed 8271.16
Misc Charges 275.75
Total Charges Billed 8546.91
Statement Billed 9168.41
The very first bill of SBI Credit Card was mis appropriate and till date it as not been corrected and continuously SBI Card is sending all mis appropriate bill.

Hi

I have Credit card with SBI, which got expired, i have called SBI card to renew the card, got a response card will be renewed, account has be closed, I have requested to mail me the letter, for account has been closed without any dues, for which i have been given compliant number mq[protected] and been told i will be receiving the letter by 16th December 2010.

BUT TILL NOW I DID NOT RECEIVE ANY LETTER FROM SBI.

KINDLY ISSUE NO DUE LETTER ASAP.

Harry James.

I applied a Credit card from Sbi, it took me 25 days to get it by post. Then I activated it over the phone, it took me an hour to reach their ph services. But when I tried doing online transaction, offline purchased,used atm machine, it din't work. Called up Customer care many many times. They give give me same answer stating my card is activated, no matter how much I tried explaining them. It went on for another couple of days. Finally I contacted Bank,relation manager, branch manager,manager from other state bank. They could not help me. Ultimately I have to surrender my card, now inorder to surrender my card i need to call up customer care sometimes there ph services does not work at all. They informed me that the card has defect and I can reapply for another card. What a joke now after a month and a week they found out the problem. Ok so I was able to surrender my card which was made against fixed deposit of 20000 Rs. They told me I'll get my 20000 after 20 days once i received a latter from them. Now it's been over a month I have'nt got any latter as promised by sbi. I called up customer care asking reason, they told me that the latter has been dispatch, they will dispatch it again since i did not received it and I'll be receiving it within 10 days. Till now I have not received any latter from them and without the latter I won't be able to take out my money. Ok thats all of sbi credit card. One more thing my gf she lost her atm card, so we tried to block it online, guess what there is no such options to block. So we went to bank,officer told us we need to contact customer care. haha We were unable to reach them coz there officer were bz. We block the card only on next day. Anyway I made a credir card from ICICI, it took me just 3 days. It's Wow.