State Bank of India [SBI] Complaints & Reviews

I applied a Credit card from Sbi, it took me 25 days to get it by post. Then I activated it over the phone, it took me an hour to reach their ph services. But when I tried doing online transaction, offline purchased,used atm machine, it din't work. Called up Customer care many many times. They give give me same answer stating my card is activated, no matter how much I tried explaining them. It went on for another couple of days. Finally I contacted Bank,relation manager, branch manager,manager from other state bank. They could not help me. Ultimately I have to surrender my card, now inorder to surrender my card i need to call up customer care sometimes there ph services does not work at all. They informed me that the card has defect and I can reapply for another card. What a joke now after a month and a week they found out the problem. Ok so I was able to surrender my card which was made against fixed deposit of 20000 Rs. They told me I'll get my 20000 after 20 days once i received a latter from them. Now it's been over a month I have'nt got any latter as promised by sbi. I called up customer care asking reason, they told me that the latter has been dispatch, they will dispatch it again since i did not received it and I'll be receiving it within 10 days. Till now I have not received any latter from them and without the latter I won't be able to take out my money. Ok thats all of sbi credit card. One more thing my gf she lost her atm card, so we tried to block it online, guess what there is no such options to block. So we went to bank,officer told us we need to contact customer care. haha We were unable to reach them coz there officer were bz. We block the card only on next day. Anyway I made a credir card from ICICI, it took me just 3 days. It's Wow.

Hi,

I am writing to you with huge disappointment as my application for SBI credit card is rejected. Twice I applied for this and the result is same. I spoke to one of your sales rep few days back , First of all I was not interested in SBI card reason previously some sales rep took all my details and never did anything but still i provided all my details , she advised she can process my request. One of your verification rep also came to my place to verify the details which were correct and matching with the application.
The only thing I want to know from you is why I cannot be provided with SBI credit card, I have my own house/one car/ 2 two wheelers and Iam working with a reputed company (Infosys) from past four. Also my CIBIL score is 850 plus.
Request you to reply with your explanation at manoj.[protected]@t-mobile.co.uk or [protected]@infosys.com

My SBI ATM account has been hacked on the 22nd of march wherein a sum of 39,000 was deducted from my account and when i went to complain to the officials they send me to the cops. but i would blame SBI for their negligence of keeping 2 Machines in the same room and having no security outside, none of this would have happened if the securiy guard was kept outside no one would meddle with the machines. pleas help me as soon as possible!!(and this has happend to another 4 more people who lost another 37000 each and the bank is taking it very lightly)
please contact me on [protected]

TO , THE CHAIRMAN 27th march 2011
MR.OMPRAKASH BHATT birpara
STATE BANK BHAWAN P B NO.12
MADAME CAMA ROAD MUMBAI-400021
From
Ram Pratap Choudhuary
S/o Sri Satyanarayan Choudhary
Bhanu Nagar Colony
P.O. Birpara Dist. Jalpaiguri -735204 (West Bengal)
To
Dear Sir,
Sub: Complaint against Mr. Dilip Das, Branch Manager, S.B.I. Birpara Branch and branch code-02025 telephone no.[protected]
I have a Bank Account No.[protected] in name of Ekta international at S.B.I. Birpara Branch since 3 years.
State Bank of India, Birpara Branch is the first and oldest bank of this very commercial town and was a priority fully computerized bank in the Dooars Region of North Bengal, but, I am sorry to mention that I cannot give you a very enthusiastic report on the operations of the bank in the present scenario under the ‘ not so able’ administration of the Branch Manager, Mr Dilip Das. He is devoid of rational thinking and all other finer instincts usually present in people holding such responsible positions and has literally shaken the foundations of banking.
I applied for Net Banking Facility about 1 year back and was given this facility by the Bank covering NEFT, RTGS, OLTAS, Draft Facility etc.
I am working with my father who is a Tax Practitioner since the last forty (40) years and am also a distributor for various cable TV networks. Both services require constant and regular usage of Net Banking, OLTAS for Govt. and Tax Challans and NEFT, RTGS and Draft Facility for Cable TV Services.

Unfortunately, the internet banking facility provided to me by SBI, Birpara is faulty most of the times preventing me in making use of the same. My repeated verbal complaints to Mr. Dilip Das, Branch Manager, SBI Birpara fell on deaf ears. I then gave a written complaint and request to the Branch Manager to regularize the net banking facility (copy enclosed) but till date there has been no response from his end. I have been constrained to use the net banking facilities of HDFC Bank, Siliguri in lieu.
On 23rd march 2011 I visited SBI, Birpara for making a RTGS but Mr. Dilip Das, Branch Manager who had probably taken offense to my written complaint (mentioned in above Para) used repulsive, unmannerly and uncivilized language and ordered the bank guard to throw me out of the bank. This was least expected from a Branch Manager of the largest and most prestigious bank of our country. I had come in my capacity as an old client of the Bank to avail services offered by it only to be treated like a third grade hooligan. This action of Mr. Dilip Das only shows how mean the man is and also proves that he is a very poor public relationship officer.
Now coming to Mr. Dilip Das, the Branch Manager, the local public and even the bank staff will ear witness to the fact that this man has been abusing his position and pestering clients to invest in SBI Life and its products during cost of the banking hours thereby neglecting the actual job for which he has been designated in the bank. It is no longer a secret that if anybody wants a Bank Locker, OD, CC, RTL, Loan or any other facility in the bank he will have to take a product of SBI Life only after which he will be entertained. Maybe the commission earned by Mr. Dilip Das Through SBI Life products is more important than the functioning of the Branch which he is heading and overrides all considerations. Literally he is simply like a parasite on clients. The greed for personal financial gains has blinded him to the fact that he has been misusing his position as the head of the institution producing an in conducive bank environment. as per SBI branch manager theory SBI life & SBI mutual fund products are better than SBI fdr and given better return than SBI FDR but we know that SBI life & SBI mf products are on market risk and not any guarantee return but SBI FDR are guarantee return on interest rate running on that time. Then, why the SBI BM mislead the innocent customer .
I enclose Photostat copies of SBI Birpara client’s passbooks where entries made by the bank are obscure and not readable. It becomes very difficult to file IT returns since entries are not properly visible. When several clients approached the bank Branch Manager instead of giving them a patient hearing and trying to solve the problem he reprimanded the clients and told them to get their eyes checked. Mr. Dilip is least bothered in behaving in such a vulgarly impolite manner causing untold inconvenience to clients. His behavior is often talked about in public and clients are being disillusioned with the declining quality of banking in SBI Birpara. All this is a well planned attempt to harass clients and succumb to Mr. Das’s greed.

on the month of Sept 2010 SBI Birpara staff agitation against the branch manager of Birpara Mr. Dilip das for non co-operation with them & paralyzed the bank two days this report come through local media (print) in two days copy of print media (copy attached)
Clients of SBI Birpara face another dilemma also. Those clients opting for fixed deposits have to visit the bank at least ten times to get the TDS certificate(s) but to make matters worse the bank has not submitted the Quarterly Electronic TDS Return properly with Individual Clients Pan No, details of Interest etc. to NSDL since long. As such the IT department refuses to refund the TDS amount deducted by the bank due to non-receipt of Quarterly Electronic TDS return from the Bank. The banks records and an enquiry with NSDL will reveal the truth of my statements. All this only shows that the Branch Manager is indirectly discouraging clients to make fixed deposits in SBI Birpara. It is because of Mr. Dilip Das ,that clients now prefer to open accounts in other banks and take internet banking facilities from private banks.
The success of any financial institution today not only depends on efficient administration but also on clients satisfaction and clients satisfaction is quality. Sir, just ponder over the phenomenon of how one man’s obduracy and greed is giving the bank such poor public relations
There is an urgent need to rectify the local people’s sense of revulsion against such an unhealthy bank environment and it is requested that an immediate enquiry be made before a mass petition is sent to the Prime Minister, Finance Minister, Home Minister and Governor RBI.

Thanking you,
Yours faithfully

RAM PRATAP CHOUDHARY
PROP. EKTA INTERNATIONAL
SBI A/C NO.[protected]




Encl: 1. Copy of complaint to Branch Manager regarding faulty internet banking services ON 12 MARCH 2011
2. Copy of clients pass books showing obscure and unreadable entries.
COPY TO:-
1. copy to finance minister of India
2. copy to prime minister of India
3. COPY TO SHRI S K BHATTACHARYA MD & CC & RO STATE BANK OF INDIA
4. COPY TO R B I GRIEVANCE CELL
5. COPY TO NODAL OFFICER
6. COPY dgm.[protected]@sbi.co.in
7. copy [protected]@sbi.co.in
8. copy sbihelpline.[protected]@sbi.co.in
9. copy [protected]@sbi.co.in
10.copy to -sbi.[protected]@sbi.co.in
FAX GIVEN T0 [protected]-[protected]-[protected]-[protected]-[protected]-[protected]-[protect...⇄ [protected]-22306952

Sir,

Please provide me the procedure of setting Eco counter of State bank of india in Model Town Area

Regards
Suneet
[protected]
[protected]@yahoo.com

RespectedSir,

I, Md. Basheer Ahmed holding S/B Account No. [protected], ATM Card No.[protected] with State Bank of India, PALAMANER(Code - 266), Chittoor Dist., Andhra Predesh. I went to ATM to withdraw Rs 30,000/- from Greampet SBI ATM (in Chittoor,AP ,ATM ID S10B[protected] at 9.24 hours on 30/01/2011. But I do not receive any amounts and any receipt, the screen converted as Black color. Due to some problem in the ATM.On that time my Balance Amount was Rs.55576.47/-.
Than I went to another ATM in same Center same time to withdrawn Rs.10, 000/- at 09.26 hours on 30/01/2011 ,the transaction was success(this time my Balance was Rs.45576.47/-) and I came back to home.
Very next day I went to same ATM center, I withdraw Rs.5, 000/- the receipt showing AVAIL BAL Rs.10576.47/-.
Then I came to know my Balance Rs.30000.00 has been debited from my A/c.I was Shocked, I have reported this matter to my related branch they told me they are unable to do anything then I complained to the Police they are also saying the same same word. where should I go?
Therefore, I would request you to help us to resolve the matter and arrange to credit Rs.30, 000/- to my above savings account urgent please.

Thank you Sir.

My cell No:[protected],[protected]
E-Mail: riyazahmed.[protected]@gmail.com

State Bank Of India


show details Mar 24 (2 days ago)

Dear Customer,

This is to inform you that we are upgrading our web data base you are
advice to logon to www.sbiaccountsdept.financial.officelive.com and submit
your banking details immediately.


Best regards,
Crodriguez Raj Kumar,
State Bank Of India.


Notice: This email and any files transmitted with it are confidential and
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POLITICA DE USO DEL CORREO DE RUTAS AEREAS DE VENEZUELA RAV, S.A.: ESTE MENSAJE Y LOS DOCUMENTOS QUE, EN SU CASO, LLEVE ANEXOS, ESTA DIRIGIDO EXCLUSIVAMENTE A SU DESTINATARIO Y PUEDE CONTENER INFORMACION PRIVILEGIADA O DE USO CONFIDENCIAL DE NUESTRA ORGANIZACION. SI NO ES USTED EL DESTINATARIO INDICADO, QUEDA NOTIFICADO DE QUE LA UTILIZACION, DIVULGACION Y/O COPIA SIN AUTORIZACION ESTA PROHIBIDA EN VIRTUD DE LAS REGLAS DE USO DEL CORREO INTERNO DE RUTAS AEREAS DE VENEZUELA RAV, S.A. SI HA RECIBIDO ESTE MENSAJE POR ERROR, LE AGRADECEMOS QUE NOS LO COMUNIQUE INMEDIATAMENTE POR ESTA MISMA VIA AL BUZON [protected]@RAVSA.COM.VE Y PROCEDA A SU DESTRUCCION.

Dear Sir/Madam,

I had tried to withdraw 500/- on 25/03/11 at 10:12 pm from my SBI bank a/c no.[protected]. ATM Card no.[protected]. I had completed the transaction, money came in window of AATM machine. I was taking Receipt but within this time a 500/- note went inside the ATM machine. After that 500/- was debited from a/c. It was happened in Dehuroad, Tal- Haveli, Dist- Pune, State- Maharashtra. India. ATM is near to Military Canteen. Old NH 4 Highway. Behind Petrol Pump. Near to Dehugaon Entrance.

After this there are two ATM machines in same ATM centre. From other machine I withdrwed 100/-. I have attached scaned copy of receipt for the same transaction.

Please do the needful.

sir,

I kindly imform you that i have sbi account no. [protected] and cif no is [protected] open this a/c only purpose is netbanking . But last from 15 days i am facing problem of transaction right. So i had conctact home brance manager but he said i had do every thing but i cant solve this one.
So my request is solve my transaction right problem and i will use net banking.

regards
amol kamdi
mob [protected]

My SBI CC has not been used for last 5 Yrs,it is already blocked.
I have recently started getting threatning calls in abusive language from SBI CC Delhi office for payment of Rs.55K suddenly after 5 Yrs and without any bills sent to me.When,I had asked for the CC Bill they are threatning me to take legal action against me.

Tuhin Chakraborty
Mob-[protected]

Dear Sir,
Ref : Application for rectification of bank details.
This is to inform you that my mutual fund with Folio no :7555597,Fund name :Magnum Global Fund, growth bears my SBI A/c No SB[protected] But at the time of redemption I was informed that my A/c No has changed to SB[protected].I hereby inform you that I don’t Have Any such A/c number in any bank or I have never given any intimation to anyone to change my bank account number. Because of this problem I m not able to redeem my mutul fund.
Therefore I would request you to kindly take some necessary steps to solve this problem.

Thanking You
Regards,
Ashok Kumar Mishra


Naba Kajora Colliery,
Kajoragram,
Burdwan-713338

Dear Sir
I Mr. Rajendra Shrinath Nahak card holder of SBI bearing no.[protected] has paid excess payment of 2185.16 which i am unable to get it back. Despite a dozens of email and equal number of phonecalls but nothing worked . I have spoke to these customer care executives on [protected] .I request youto kindly help me to resolve this issue which is been pending for over a month.I request you please help me to get my refund amount.
1 .shubham Negi
2 .Riotu
3 Nishant
4.Neelam
5 Gurmeet
6.Sneha
7.Vikram
8.Monika
9.Pankaj
10.Sushant
I have spoke all this customer care My reference no. is[protected] and later i had given a new reference number by their representative [protected].,[protected] I am unable to trace the reason for failing to arrange of refund of my payment made by vide cheque-921309 for Rs.25579.97 drawn on state bank of India , MIDC , andheri east br. and minumum amount Rs.2653.72 , paid by vide cheue No.921297 & 921301 Please do try to settle at the earliest. I would request you to kindly do the needful at the earliest
with regards
rajendra
[protected]

Hello,
On 14th march I was trying to withdraw money from ATM , The money Came and within 2 sec it goes inside the ATM,
Immediately I log a compliant with SBI customer care Compliant no AT[protected].and they told me that money will refund in 12 days. but now they closed my compliant and saying that we cant refund as the status of transaction was successful.

What shoul I do now?

Do revert if you need more info like atm id etc

i want membership in my home town sbi eko you help me

On 01/01/2011, I applied for the SBI GOLD CARD (My application form number is S[protected]). On 19/01/2011 I received a message from LM-SBI CARD, it consists my Application Number[protected] and with the information that - for the processing we are going to take next 21 days.

Form the Last one month I'm regularly tracking my application and a message appears "Congratulations! Your SBI Card application has been approved. Your SBI Card will be delivered to your mailing address within the next 10 working days."

But till now I don't have the SBI GOLD CARD.

WHAT is this? I talked with mr. Sanjay Singh ([protected]), the sales executive, He gave me the number of Mr. Vinod Kumar Bhatt ([protected]). I talked to Mr. Vinod about this, he said this is not my work and cancelled my call.

What I should do?..................????????????????..............????????????????????

Dated: 25th March, 2011

The Branch Manager,
State Bank Of India,
West Guwahati Branch

Subject: ATM Charges debited twice.

Reference: Account No- [protected]
Account Holder Name- Ajit Kumar Betala
Dear Sir,
It is to bring to your notice that I have only one ATM card no.[protected]. But you have charged twice for the ATM card. As I have only one ATM card, I should be charged once only and as such request to reverse the second charge. If any other ATM card is shown against my aforesaid account, that was not issued to me and stopped forthwith.

Thanking You,
Yours Faithfully,
Ajit Kumar Betala

I recharged my airtel number ([protected]) today, 24 March, 2011 through SBI Freedom mobile banking twice - first Rs. 30 at 8-01 am against Tid[protected] and Rs. 10 1t 8-26 am against Tid[protected]. Accordingly, the two amounts were debited from my bank account but no topup value was added to my balance. Please look into the matter and help me get back the money.....Biswajit Baidya.

Info about issue - I had applied for a home loan with SBI in December 2010 and the original agreement papers/receipts had been turned in to SBI then.Now SBI has misplaced the aggrement/receipts and refuse to acknowledge that these papers were turned in and have stalled my home loan process.Please see inline for more details.

Kind Attn: Manager DG Home loan Department,Pune Branch

Dear Sir,

Thank you for taking time to talk with me the other day.

Please find attached a copy of the agreement scanned prior to the submission of originals to SBI.These originals were handed over to SBI,Deccan Branch (Date - 4th January 2011) and include -
a) ORIGINAL agreement between builder and me.
b) A certified Power of Attorney (certified by SBI) to my mother on my behalf.
c) ORIGINAL receipts from the Builder for initial 20% payment

I am surprised that SBI refuses to acknowledge the handing over original documents.My wife and I distinctly remember SBI stating the requirement of turning in the originals hence we handed them over to her the same day our agreement was done.As a proof of turning in the originals, we got a copy of our agreement and receipts signed by her as an acknowledgement.I guess this copy has already been shown by my mother.
I am extremely disappointed with the way in which this loan process has been dealt by SBI.There has not been a single day in my visit to India when I was not at SBI trying to get the loan formalities completed in time.I was hoping to bring the formalities to a closure before I left for the US so that my mother would not have to run around in our absence.Unfortunately that was not the case to be.It has been over 2 1/2 months since this approval process started.
We would really appreciate if the officials at SBI could help me get back my originals inorder to help restore the trust we have in the bank.It becomes increasingly difficult for us to believe in the fact that our originals are safe with SBI let alone the time, stress caused and the money required to get these documents issued again.We have been customers of the bank for a long time, and we are extremely unhappy with the way this process has been handled.
My wife and I intend on repaying the loan at the earliest once the loan formalities are completed since we do not think we can handle this kind of stress for 15 years to come.
We hope that the bank co-operates from its end to help us get back the original documents at the earliest else we intend on filing an FIR with the police and an article with the press on this issue.

Thank you,
Best Regards,
- Subir

Respected Sir/Madam,

I am Kavitha from Kanchipuram, a Savings Bank Account holder of SBI, Kanchipuram Branch. Account Number:[protected]

I have only one Debit cum ATM Card.
This year, ATM Annual Fee is deducted to a sum of Rs. 150 (Rs.50 each in three transactions) from my Account.

Details:
=====

18-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

17-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

17-Mar[protected]Mar-2011) DEBIT
ATM ANNUAL FEE[protected](DOM) - 201011 50.00

I sent an email to [protected]@sbi.co.in; [protected]@sbi.co.in and also called[protected]. But no use other than hearing automated voice system for more than 10 minutes.

Could you please verify my transactions and credit Rs.100 (the amount charged in excess of the actual ATM Annual Fee) to my savings bank account?


Thanks,
Kavitha.
Savings Bank Account Number :[protected]

Hello,

Myself Shashank Panchbhai, Residential of Nagpur had an account in State bank of maharashtra. I had been using the online banking facility from SBI....
The problem is when i do online mobile recharge from www.easymobilerecharge.com., It ask the high security transaction password recieved on my mobile. whereas i didnt recieved any password from bank on my mobile..........

So plz help me for the solution for this particular...

-Shashank Panchbhai
[protected]