State Bank of India [SBI] Complaints & Reviews

Respected Sir,

1. I have a SBI ATM Card bearing machine No[protected]. On 03 Feb 2011 I was withdrawal Rs 15000/- by this ATM Card at Andul (Howrah) but I got Rs 9500/- . Rs 5500/- has been deducted. The matter was informed to all the branch i, e my nearest SBI Branch (Code No 8556) and also informed to Main Branch of SBI Howrah. Also complained to Bangalore through this phone NO [protected] . Over one months lapsed no responce has been received all above the addressee till date.

2. Due to unemployed person I am serving some financial hardship problem for this facts. Therefore, you are requested to please crediit the above amount at the earliest.

3. Some details is appended below :-

SBI Account No : [protected]
Bank : SBI Mashila (Code No : 8556)
ATM TXN No : 9538

Thanaking you,


Sovan Kumar Maity

I lodged a complaint (Case ID=[protected] by e-mail with SBI card authority that two fraudulent transactions were made on my SBI credit card on 7 November 2010. I had to take recourse to e-mail since SBI Helpline stands close on Sunday.On enquiry from it's Helpline on 7 March 2011, I understand that the SBI Credit card authority rejected my complaint without assigning any reasons.

The SBI Card authorrity decision left me poorer by Rs 31, 810/68 since they debited the amount on the strength of direct debit mandate. I started correspondence with the SBI Card authority, and everytime they assured me that my complaint is being considered favourably. Even one Ms Stella assured me favourably over mobile on 4 March 2011, but on 7 March I got a negative reply.

Fact of the case is that on 7 November, some fraudsters carried out two fraudeulent transactions of Rs.4742/37 (Candyland Bedfordshire ZA 700.80 ZAR) and Rs.27,068/31 (Electro Medics Mayfair West 4,000 ZAR). On getting two SMS on my mobile, I tried to contact SBI Helpline but failed because I learnt -Helpline remain non-operative on Sundays. I sent series of e-mails to 'feedback.[protected]@ge.com entreating them to stop payment to fraudsters.

Since then I tried to convince the SBI Credit card that how I (an old man of 78-plus) became a helpless victim of fraudsters, but I failed to move the SBI Credit Card authority. Now I seek your help and guidanace to wriggle out from the unfortunate predicament. Please help me.

Sanat Kumar Mukherjee
[protected]@gmail.com

RECEIVED LETTER FROM SBI CARD DT 7/2/11. OUTSTANDING AMOUNT RS 12581.48.GIVING OPPORTUNITY TO SETTLE THE OUTSTANDING DUES FOR RS 2926.24 BEFORE 24-MAR-2011.
I have used credit card for purchasing household goods and i have paid all bills regularly.they have add insurance premium without any reason which also i have paid.till date they have not sent any policy to me.on their toll free number i have requested to cancel the card and they reply to destroy it.after long time recovery agent has phone me and thretening me and abusing like any thing over phone.details of payment made by me was: 21/4/2007 RS 3806 chq no 348852
6/6/2007 RS 1925 chq no 348855 ,5/3/2007 RS 6171 chq no 219454.
once they told me that you have to pay the card cancellation charges,but when they have given the card they told that no other charges for life time.
please do needful

R/ SIR,
WITH DUE RESPECT , I BEG TO STATE THAT , I WANT A INTERNET BANKING FACILITY IN SBI VIJAY NAGAR BRANCH JABALPUR , AND BRANCH IS PROVIDED INTERNET BANKING KIT BUT SIR 15 DAYS LEFT THIS FACILITY IS NOT START. I AM CONTACT THE BRANCH THREE TIMES BUT I AM NOT SATISFIED.


NIRAJ SHAKYA
475-A, TRIMURTI NAGAR , NEAR NINETY QUARTER
MADHOTAL JABALPUR M.P. PIN 482002

TO

THE MANAGER
IT EXPRESS COURIER

DEAR SIR

SBI CREDIT CARD SENT BY YOUR COURIER SERVICE VIDE POD NO:SBI[protected] (REFERENCE NO) BUT STILL DATE I HAVE NOT RECEIVED PLEASE TRACE IT COURIER DATE 22.02.2011

MATTER MOST URGENT

C.N.SURESH
CHENNAI

I have received cheque no. 044656 Rs.1,75,624/- from LIC of India and this cheque was submitted by me in our SBI account no.[protected] on 12.01.2011 at SBI branch badshahpur, jaunpur district, in uttar pradesh. I am very sorrow to inform you that about 2 month goes but my above cheque is not cleared and the same amount is not deposited in my account therefore I loss my bank interest on more amount. I am many times consult to bank in oral and one time in written but bank is not given proper reply/ progress to me about clerance of my cheque and I am very sad to behaviour of this concernd branch officer related to cheque clearance work.
Sir,
I requested to you please directed to branch for clearance of my cheque shortly because this is too late.

Yours
Ramakant Rajak
A/C No. [protected]

From:
No 13966900a
Hav / na
Sbs kushwah

To:
The manager
Sbi thobal branch

Sub:request for transfer my saving dsp bank account

Sir,
With due respect i have humble submission lay down the following few lines for your kind consideration & favourable action please.
My saving dsp bank account no. Is [protected] which is of your bank.
Now,...

my daughter lost sbi debt card no[protected] on 05 mar 2011 at chennai . I wanted to contact the sbi toll free number and coplaint about the loss. but the telephon number[protected] not responding.loss if any should be provided by th e SBI.
Y sugumar P
acct no[protected]
SBI NDA Kadakwasla branch Pune

i am kaushlesh dubey,i have complain for branch manager of sbi bilaigarh branch.he demand money for doing loan from kvic.please sir take any action.

DIVIDEND OF FINANCIAL YEAR 2010-11 NOT GET
FOLIO NO-6836508

i ganesh vitthal bangale & my wife mrs. alka ganesh bangale has joint saving account with bank of maharashtra, buldhana branch. our a/c no. is [protected] & atm card no. is [protected]. on dt.4.3.11 i used this atm card for withdrawl of rs.10,000/- from sbi atm ( atm id S10F[protected] situated near regional office at buldhana. while processing i do not received the cash & received transaction slip showing withrawl of rs.00.00 (zero). but today on dt.5.3.10 it come to my notice that rs.10,000/- was debitted from my above said account on account of above said transaction. kindly credit the said amount of rs.10,000/- debitted from my account due to malfunctioning of sbi atm.

Dear sir/mam, 5 mar '11

This is to inform you that , on 18 feb 2011 i made a transaction from (ATM no. 3)by ATM card no.[protected], but because of some problem in the ATM machine neither the transaction was not completed nor i got the amount which i entered. but i m sorry to inform you that the amont was deducted from my saving account [protected]
i complained for the same on 19 feb 2011 but i didn't get any proper response from sbi.
Its really a big question mark on the name & fame of SBI bank & I m sure that you really focus on the matter & shortout the problem as soon as possible
Waiting for your positive response

thanking you



yours obediently
Shilpy Gupta

mob. no. [protected]

Dear Sir,

I have booked a Railway ticket on[protected] through IRCTC online but ticket has been not booked and my balance has been deducted from my Account so it's my request to you please do something please get back my money as soon as possible

Bank Name- SBI Bank
Account holder name- Ratikant Singh
My account no is [protected]
Mobile No. +91-[protected]

Dear sir,
we follow up with SBI Eco officer regarding wrong A/C cash deposited since . 28/01/2011.we have not received any confirmation regarding the same. we have send the mail all so.
pl. help us .


Letter details as follows:
We have given Rs 10000/- ( Ten Thousands) for Money deposit in the A/C of Krishna poojary a/c no.[protected].SBI Branch Surathkal Karnataka.But By Mistekly money was transferred A/C no.[protected]
Bhimashankar Kallappa Ningdalli. Hiparga Branch on 28/01/2011.

we can provide the details of Eco counter at C-46 Rajupark Khanpur.Delhi-62. at ECO CSP [protected] TD.4953239 DT. 28/01/2011 AT at 4.36 pm.

debit of money in account without having received it

DEAR SIR,

I AM K.SANTOSH KUMAR . I HAVE GOT SAVING BANK AC NO [protected] IN SBI BRANCH GARIVIDI .ON 4TH MARCH I VISITED THE ATM OF PUNJAB NATIONAL BANK,SRIKAKULAM. THERE I ENTERED THE AMOUNT OF RS 3000 FOR WITHDRAWL FROM ATM MACHINE BUT I COULD NOT RECEIVE THE AMOUNT DUE TO SYSTEM HANG UP. HOWEVER THE TRANSACTION SLIP STATED THE DEBIT OF THE SAID AMOUNT.THERE AFTER I VISITED THE BANK MANAGER OF THE PNB, AS WELL AS THE MANAGER OF THE SBI, GARIVIDI BUT NO POSITIVE ACTION HAS BEEN TAKEN BY ANY OF THE PARTY. SO I REQUEST YOU TO REDEPOSIT THE AMOUNT BACK TO MY AC.
.HOPING FOR YOUR BEST COOPERETION..

THE TRANSACTION DETAILS ARE :

PLACE :PNB ATM ,SRIKAKULAM

DATE : 4TH MARCH

AC NO:[protected] :

dear sir,

i hv change my mobile number so please submit my new mobile number on my sbi bank account form. because i want account statement on my mobile so please kindly change my number .... my new number is [protected]

I have issued a post dated cheque bearing Ihave I have issued a cheque dated 28.8.2010 and sent the cheque by post on Aug.9 2010 (e-mail copy enclosed) for the refund of registration fee given by complainant’s friend. After getting the cheque Complainant insisted me to send some cash, so myself deposited Rs.4,000/- on 14th Aug.2010 in his Bank account (e-mail copy enclosed and this can be verified from his Bank Statement) and self requested him to return the cheque. After getting back this much amount, Complainant told me that the said cheque has been handedover to his friend. On 13th Oct. I have paid the balance amount of Rs.500/- thru online bank transfer. On 12th Oct. I stopped the payment and withdrew all the money from my bank a/c (evidence enclosed) . On 15th October Kallimony presented the cheque to Shibasav Nagar Branch of SBI and obtained a Memo from the Manger of that Bank showing “ Insufficient Funds”. There is no any entry in my passbook regarding the bouncing of the cheque . Cheque was issued on 28.8.2010 and the cheque was presented on 15h10.2010 nearly after two months.

After my voluntary retirement from a Govt.of India company, I had been providing online/offline data entry jobs since 2007 thru an American company and got lot of contacts all over the country and abroad. Complainant's friend is also one of my online friend (detail enclosed) and I met him only twice in my life in connection with the data entry work and our relationship was very good.

When I got a good Data Entry job from a Kolkata based company, self informed Mr Javed about this new data entry job. He has shown interest and given me registration fee Rs.6,000/- for his registration. After some time Mr Javed told me that one of his close friend, namely Mr Ramesh Kallimony, who is a poor man and willing to do this job. I told Mr Javed to send his full details alongwith supporting documents, and money to register his name as Data Entry typist. At that time Mr Javed told me that he (Mr Javed) already told Mr Kallimony the amount of registration fee as Rs.7,000/- instead of Rs.6,000/-(actual registration fee). Excess of Rs.1,000/- is to be parted between us and deposited his share( in the Bank a/c of Mr Nelesh, N Badvannavar,Advocate SBI A/C NO.[protected] as commission (copy of e-mail received from Mr Javed enclosed) Self agreed to that request and Mr Javed obtained Rs.7,000/- from Mr Kallimony and transferred it to my account. (Evidence enclosed) and requested me not to disclose the fact to Mr Kallimony as he is his best friend

Mr Javed started to do the work and sent his work CD to the company for validation. On validation it has been found that the work was not upto the mark and they rejected the work resulting loss of payment. . For this, Mr Javed frustrated and asked the company to return the money paid for the registration. As per the clause, the company will not refund the regn fee once registered..
At this moment self realized that the work is not suitable for Mr Kallimony, being a poor man (as told by mr Javed), has lot of expectations from this work, but seeing the difficulty of the work and uncertainty of the payment, self decided to refund his money back. On hearing this news from Mr Kallimony, Mr Javed requested me to refund his money too and self replied its not possible now, as his name has already been registered and done the work also. .


After sending the money, myself requested Mr Kallimony on phone as well thru e-mail to send back the cheque to me( copy enclosed) but Mr Kallimony told me that the said cheque has already been handed over to Mr Javed, . I have been waiting for the cheque for a long time but in its place I got a Vakil Notice
Given below is the para-wise reply to the letter of allegation received from Mr Kallimony drafted by Advocate.


1. First of all, its informed that I have no any acquaintance with the complainant Mr. Hareesh and never sought any financial help from him, as he is a poor man as per the information given by Mr, Javed, then how can I request for a handloan from a poor man, and more over, there was/is no need for any handloan for me, as am a retd Govt.of India employee having a very good track record of more than 35 years of service without any taint and never involved with any fraud activities. I have not taken any amount from the Complainant and never returned Rs.8,000/- by me as alleged by the Advocate Mr Neelesh.. The cheque in question has been given to him as refund of the money given to me by his friend Mr Javed (for details copy enclosed for kind perusal) for registration of Off-line Data Entry work. Moreover, the issue date of the cheque is 28.8.2010 and the bounce date of the cheque is 15.10.2010 (No bouncing record in my bank a/c) and the banker didn’t deduct any bouncing charges from my a/c too Normally they used to deduct Rs.100 towards bouncing fee.

2. When Mr Javed was frustrated, he asked me to give him back his registration fee also, but I told him that his money has already been given to the Kolkata company for the registration and subsequently he got Data entry work from the company. So self told him that its not possible for me to refund his registration fee as his money has already been paid to the company. On hearing this, Mr Javed told me that “ I will show you how I will get back my money”. Immediately I realized that Mr Javed will present the cheque to the bank on behalf of Mr Kallimony and withdraw the money. Immediately I went to SBI and given a written request for stoppage of payment of this cheque. Also self withdrawn all the money kept in my account .It may please be noted that the cheque was issued on 28.08.2010 and presented after two months,i.e. on 15.10.2010. On 13.10.2010 Final payment was made thru online bank transfer.(bank statement copy enclosed) Its presumed that when Mr Kallimony got the entire amount, immediately they hatched a plan and went to the Sivbasav Nagar,Branch and presented the cheque. I was aware that Mr Javed will persuade Mr Kallimony to present the cheque to the bank that’s why I have withdrawn 20,000 rupees from my bank on 12.10.2010 and blocked the payment of the said cheque on 12.10.2010 as the cheque which has bounced has already been substituted by remitting cash to his a/c. and has become reduntant in view of the refund of payment thereof . Frustrated Javed obtained a Memo from the Branch Manager to file a case against me under Indian Negotiable Instrument Act (section 138) . Advocate Me Nallesh is also a beneficiary of this transaction as Mr Javed instructed me to deposit Rs.500/- to the Bank a/c of Advocate who drafted the NI 138 notice as commission obtained from Mr., Kallimony.(copy of e-mail obtained from Mr Javed enclosed) Mr. Javed , a close friend of Mr. Kallimony, cheated by charging additional Rs.1,000/- extra for registration of his name as Data Entry typist when the actual registration fee was RS.6,000/- (copy enclosed)

Section 138 - 'Stop payment' - An offence is made out - However, an accused can prove that 'stop payment' was not due to insufficiency or paucity of funds but payment was stopped because of other valid causes including that there was no existing debt or liability at the time of presentation of cheque then offence u/s 138 is not made out. (M/s M.M.T.C.Ltd. Vs M/s Medchl Chemicals & Pharma P.Ltd.) 2002(1) CIVIL COURT CASES 13 (S.C.) : 2001(2) APEX COURT JOURNAL 636 (S.C.) : 2002 (1) ISJ (BANKING) 0237

1. Mr Javed himself was not sincere or faithful to his close friend Mr Kallimony, instead Mr Javed betrayed him for a meager amount

Under the above circumstances, its prayed that the defendant never involved in any mal-practices during my entire life. I am a God fearing man and a well wisher for all the mankind, never cheated any body, and never taken any hand loan from any body so far.

My earnest prayer is that those involved in this case may be given stringent punishment as per the law to evade such practices in future.

sir ,
I was approached by SBI credit card person in SBI,SP road branch itself. He has filled up the credit card form againt the FD and later we havent got any communication from them.
Once our FD got matured and we contaced to bank for reniewal , they told me that our a/c is blocked and need a NOC from credit card division.
We have never got any credit card then why is this block , Now I am struggling to even withdrawn my own money. SBI credit card branch (SP Road)is not supportng atall in issueing this NOC. please tell me what to do
Rachana

Sir,
Kindly solved the my my I am ashish Badola from nagaland I am account holder of Sukhovi Branch of Nagaland.
Suddenly deducted money of my account for purpose of mobjile topup thats Mb[protected] that is deducted moneny Rupees 1000/- from my acacount dated 14 Jan 2011. You are requested take necessary action and amount my please be refend in my account. For this kind action I shall Remain great ful to you. Thaning you.
Your"s Sincerely. Ashish Badola from Nagaland Shukhovi

1 name of the customer-Geeta rani
Account no -[protected]
Atm-cum-debit card no[protected]
2. Atm id/location,if id is not available
name of the atm bank-pnb model town yamuna nagar(hr.)
3 nature of complaints
a) complaint relating to cash withdrawal:
amount requested for withdrawal; {Rs.2000}
amount actullay disbursed at atm; {Rs.2000}
amount to the account debited; {Rs.2000}
date of transaction {03/12/2010}
b) Other Complaints ; 7108
customer mab no. [protected]