State Bank of India [SBI] Complaints & Reviews

Dear Sir,

This is in reference with my State Bank of India credit card no. xxxx xxxx xxxx 0373. On 25.08.10, I got SMS from SBI informing blocking of credit card. When I contacted them, they informed about two suspicious transactions of amount Rs.2000 each on 23.08.10. I told them that those were not my transactions and immediately mailed Dispute Form, as guided by customer care. After few days I came to know that there is total seven fraud transaction on 23.08.10 total amounting Rs.14000.
I wish to lodge a official complaint against this fraud transaction on my above credit card with detailed history given below. Please note that I had never used my credit card for any online purchasing or net banking and never disclosed my details to anybody. Even I had not registered for secure ID password till 05.09.10, which was used for above transactions.
Sir, I would like to request you to kindly investigate in this matter and initiate necessary actions to resolve this case at the earliest.

Detailed History :
1) Got first SMS on 25.08.10, stating that my card is blocked as precautionary measures to prevent misuse and asked me to call customer care.
2) Same day I called customer care[protected] and asked them the reason of card blocking. They informed about two suspicious transactions of amount Rs.2000 each on 23.08.10 in the name of IDEA cellular. Since those were not my transactions, they took my complaint (MQ[protected] and asked me to send Dispute Form.
3) Same day I immediately mailed Dispute Form to SBI ( mail attached)
4) Another SMS on 26.08.10 and 27.08.10, requesting for reactivation, but I did not responded.
5) On 01.09.10 got call from SBI customer care, saying there is total seven fraud transaction on 23.08.10 of Rs. 2000 each, total amounting Rs.14000. Also confirmed with me whether I have done any net transactions, which I declined and explained my case in details. He confirmed that they will investigate and let me know.
6) On 05.09.10 again got call from SBI, saying that my old card is deactivated and new card will be sent shortly.
7) Today on 06.09.10 I called to SBI customer care for the status of my case. He informed that all seven transactions were done through safe website and by secure ID password. Hence they have considered it as valid transactions. Upon briefing my fact about not own transactions, he asked me to lodge FIR, SBI cannot help now.
I asked him to stop new card issue immediately and requested him to hold this billing to avoid any penalty or additional charges, till the case is resolved.
Once again a humble request to help me in this reagrd, since I cannot pay this huge amount of Rs.14000. I am very thankful to you for your kind support and valuable time.

Yours sincerely,

Santosh Gupta
(Mob [protected])


Attached :
Transaction statement.

Usually missbehaviour in sbi sonpur branch 4446 from top to bottom i.e manager to accountant. Reason: local staffs and others.
If possible i request for surprise checking and take customer's feedback.
I suggest to have facility of customer feedback form because staffs are using monopoly.
Thanks
best regards prem
[protected]

M.K.ASOKAN, MUTHUKUTTIYIL (HOUSE), PANANGAD.P,O KOCHI, 682506 (Pin)
Phone[protected]. Mobil No [protected]
SBI Card No.[protected]
Sir,
I was used a SBI card from 4.8.2004 to 19.9.2006.After that Iam closed my account
and not used any credit card .So now Iam Given an Application for Car loan They told me some dues in your CIBIL . So humply request you to clear my CIBIL due

Thanking You

Respected sir/Madam,
My self Rambabu Shrivastava having a saving account in sbi whose no. is [protected] in bhind branch in (M.P).
My problem is that, on sunday i went to bhind branch ATM whose no.is s1cn00351204 on time 11:00a.m on[protected].when i started transaction frm my account for the withdrawl of rs.19000 that time atm is working well but after a while atm computer is automatically closed and i didn't get my money and also i didn't get the withdrawl receipt. after this accident i gone towards another ATM which is near i checked my account balance that was deducted.after this i placed a complaint in sbi bhind main branch on[protected].he was saying ,that they will tell me 3 to 4 working days. i also placed my complaint in customer care whose no. is AT[protected] yesterday i checked the status of my complaint, there is no progress.
This is my humble request to you please solve out my problem as soon as possible,because i'm facing many financial problem regarding household expenses.
thanking you ,
Yours faithfully,
Rambabu shrivastava
A/c no. [protected]

hi , iam the customer of sbi credit card from a long time, but till now i cant talk to any customer care executive when ever i need. when i use to call them to their toll free number , there will be a computer generated response will be & says to enter the card number, then DOB when i enter my dob it says sorry wrong data.
iam unable to understand what wrong the data entered by them which is not exactly matching with my profile. i want to correct my profile data but cant understand how to approach. when i personally met one sbicc sales executive he replied , sorry sir we cant help u as u have to call them by same toll free number again .

i am kanchan srivastava, sbi saving a.c no. [protected] rs 640/- debited on 5 june 2010 during the online pvr ticket booking through atm. i already had been given complain to sbi husain ganj branch 2 times, 1st complaint on 7 june and 2nd on 9th august still amount has not been credited in my account.
kindly take needful action as per rbi guidelines.

IAM IN AN ACCOUNT FOR SBI BRANCH ARUNACHAL TENGA VALLEY. THIS ONE OF THE SALORY ACCOUNT AND THE NO IS[protected].I AM COLLECT IN TWO ATM FOR YUOR BRANCH TENGA VALLEY. ONE OF CARD NAME IAT BRANCH MANAGER AND OTHER IS MY NAME SATHAR KUNJU KH NOW LOSS OF MY SECOND ATM (SATHAR KUNJU KH) AND SOME CHEQUE LIEFS NO 1229578 TO 122957 TO CONDINUE122965. SO IREQUEST TO YOU SIR PLEASE CANCELL TO THE SECOND ATM AND ABOVE THE NOS OF THE CHEQE LIEF THANK YOU

To,
The chief Manager
SBI, CPPC, J.C.Road, Patna

Sir,
My late husband "Sri Bhairav Jha" was a pensioner and he was drawing his pension from Janakpur Road, Pupri Branch through SBI A/C No. : [protected] Vide PPO No. : 270437.

He died on 7th Oct 2009. I, Mudrika Devi being his wife and now his widow has submitted on month of January all required paper duly attested along with his death certificate to Janakpur Road, Pupri Branch. Who has sent it to CPPC for action but no action has been taken. The bank told that within One month your pension will start but it did not start till date.

When he died he did not withdraw her four months pension. After her death when we told to bank for her balance fund transfer to my Account. Then bank give some document and told give the disclamer. After some days we give all necessary document. Then he told I will inquiry all family member who have been signed in this form. I accept it. But till date bank is nither take any inquiry nor transfer my fund.

When we go to branch the manager said I have dispatched your all document in CPPC patna. So you wait 15 days but till date its not end that period. The Bank not give any satisfactory reply.

At age of 62 I have no other source of income and because o[censored]ndue delay in Family Pension I have suffered financial losses in last 1 year and had to bear hardship physically and mentally.

So please take action and start my Family Pension at the earliest in intimation to my e-mail address : [protected]@yahoo.co.in Or [protected]@gmail.com

Thanking you
Mudrika Devi
SBI A/C No. : [protected]

I am one among the ten staff being issued SBI credit card voluntarily. We didn't go for it. They came voluntarily and issued one. After knowing that my co-worker was cheated on using the same, I didn't want to use it at all and didn't even take it off the cover theyv'e sent. It's two years since I got it. Inspite of not using it at all, I am receiving bills around Rs.9800/- every month asking me to pay the amount. Above all, they often call me in my mobile phone and it's a great nuisance for me. What should I do?

Respected Sir / Madam,

This is Wilson Jayaraj. P. My sbi atm-cum-debit card number[protected] branch : bagayam.

I have lost my pin number. Please send my pin number to this following id.

[protected]@gmail.com

Thank you,

Regards,

P. wilson Jayaraj

ir i am Sundar from gurgaon my birth place is pondicherry.i am having joint a/c with my brother Sudhakar in SBI main branch pondicherry(A/C NO-[protected]).on 25th oct 2009 my brother withdrawn Rs20000 in ICICI ATM(mission street transaction id[protected])but money not came he came back next day he saw the statement money was missing in balance immediate he complaint in the sbi main branch complaint no.AT-[protected] but there is no response so the next complaint had done(AT-[protected])till no there is no replay so at last 6th July 2010 again complaint done([protected])but now also there is no replay. so please take follow this complaint please.at they told to ask icici but they telling already sent money ti sbi but there is no response please take immediate action as soon as possible.
thanking you
yours truly
sundhakar

I had lost my credit card on the 15th April,2010. Stop transaction intimitation was made and an FIR was lodged in the concerned Police station (Khandagiri P.S. of Bhubaneswar Police Commissionerate. The original FIR was sent to SBI Card along with request for a replacement card.The verification call was attended to by me on the 6th May 2010.

But no replacement card has been received by me till today, even after a lapse of more than 4 months since the date of verification call .Even after repeated complaints and requests there is no repsonse whatsoevr!I am surprised by such an indifferent and callous attitude from such an established bank as the SBI.
I repeat again how long it will take for the SBI to send me the replacement credit card?

I am M.R.Somanatha from Mysore. I am having credit card vide No:[protected]. I am using the credit car regularly. But from few days I could not use the credit card. I do not understand the reason whether it has been blocked by Bank Authority or any other reason. Kindly inform me why I could not able to use the credit card. My email ID is: [protected]@yahoo.com or to the address as below:
Somantha.M.R.
HDR No:483, 2nd Cross, 2nd Main, Lokanayaka Nagar, mysore-570 016.

Kindly do the needful at the earliest.

Yours faithfully,
Somanth.M.R

This is to inform u that i, Unice Rai an account holder of state bank of India,Jorethang, South Sikkim with account no.[protected] has fallen short of sum of rupees 9600 as d given amount has been shown as withdrawn from the ATM of Alipore (Wellesley park), kolkata.without even withdrawing the amount.

I want the authority concerned to make an inquiry regarding this matter and refund my money back to my account as soon as possible.

yours sincerely,

Unice Rai

account number: [protected]
contact number: [protected](mob.)

sir,
asRBI guidelin only in CTS delhi over writing or correction cheque is not acceptable,see attech document
but i see every bank, even sbi all branches paste notice,AS RBI NOTIFICTATION NO CORRECTION CHEQUE WILL NOT ACCEPT,
IS SBI OFFICERS & STAFF ARE UNQULIFIED OR UNABLE TO READ RBI INCTRACTION ?
PLS,
take neccary action to fallow rbi notifation
made cerculer to every branch & news paper publication
thanks.
RAJESH JAIN

as rbi circular;-
BUT THERE IS NO REPLY BY SBI BHOPAL CIRCLE OR SBI CHAIRMEN OFFICE ABOUT MY COMPLAIN

Dear Sir

This is to inform you that on 11 of August 2010 at 8 PM I tried to withdraw Cash from ATM of Bank of Baroda of Main Branch Sultanpur amounting 5000.00 for four transactions, in which i got three times Transations O K but Fourth was not successfull. My account had been debited by 5000 but cash was not given by the ATM. I had allready launched Complaint through Toll free no and i got a complaint No.-AT[protected] But i didnt got any responce. Again i sent an application to the Base Branch and they gave me Ticket No. through SMS on My Mobile No.-[protected] Like AT[protected] on 30 Aug 2010. My Account No is [protected] in the name of Brijesh Kr. Pandey Branch Address is Sagar Tower District centre Janakpuri New Delhi. Now i am waiting for Debit of My account amounting 5000 from last 19 Aug 2010.

Please do the needfull at the earliest.

My Details are as below--

Brijesh Kumar pandey
A 4/5 P&T Colony, janakpuri , New Delhi
Account No- [protected]
Bank - State Bank of India
Branch Code-1706
ATM Card No[protected]
Mob. No- [protected]
email-- [protected]@yahoo.com

Hi.
I have an accout in SBI, HARPALPUR.ACCOUNT NO [protected]
even I deposited the money of Rs.100/. hundred. they are INTER CITY CHARGES for Rs.25/.
balance i will have only Rs.577/. only..
This is not good for middle class people. for depost money to bank accout. 25 rupees is not small...

If they are going to do like this. I will close the SBI account. and never i will not use this bank.

now the SBI is like ***** bank for making customers as begger

I am holder of SBI card for last 10 years.Few months ago an offer for holidays was pursued by them as a privilege circle members .This offer is to be metallised by Heritage hotels pvt. Ltd. An amount of 6000/-plus was debited to my account.In the mid July,2010 I have submitted my request on prescribed form which has also been acknowledged by Heritage hotels.Since than the application is under process.I am going to selected destinations on 01-10-10 yet they have not confirmed my hotel reservations.I have also made the railway reservations accordingly.

I learn from the reviews that it is a fraud co.and tends to cheat.I request through this forum that either the bookings of hotel as requested be confirmed within 15 days or else entire amount which has been debited to my card account be returned with interest and railway fare.

Respected Sir/Madam,
i an attemt to book an air ticket through GO AIR AIRLINES on 1st sept 2010 at 1800 hours ....i used my SBI debit card(domestic type) but as i clicked on the pay option i suddenly got an error message,due to which i got the amount of the flite deducted,but failed to book the ticket...so please refund me the desired amount....i checked my transactions and found this very transaction in the name "POS PRCH"POS...

Dear Sir,
I had taken a SBI credit card in year 2007. But due to imcompetant service provided by them i decided to stop using the card. In the meantime i had applied for 2 insurance products through the card. During the last payment i instructed them to stop the insurance and nullify my dues. I hence made a cash payment for the shoppings i had made on the card and advised them to stop the premiums. I insisted on the written letter for closing the card, but the officials there told me that once you had intimated the call centre for closing you do not need to intimate further. Even my card was blocked instanteanously. After this happening after 1 year i received a call from sbi for dues, i was surprised by samand told them i had cleared the payment. nextly i come to know that they have not stopped the premiums and charged interest for premium due. also the policies have been also not active. i was horrified by the scene when i came to know that i was a defaulter in cibil too. sir, i advise to guide me in the said matter as i am receiving contionous calls from the recovery agents for the same. seeking advice and justice.
Thanking you
Abhijeet Katavare