State Bank of India [SBI] Complaints & Reviews

Respected Sir,
I am an account holder of your esteemed bank and my A/c no is [protected]. Lost Rs 8,500/- during transaction in SBI ATM, Bhola Nagar, Shahdara, Branch, Delhi-110032 on 09/09/2010 between 8.30-9.00 pm. No liquidity and receipt has been received during the transaction. The ATM screen displayed "Fatal error occurred. Cant withdraw money". Kindly, reinstate the lost amount in my account as soon as possible for which act of yours I shall be grateful to you.

Yours Sincerely
Aruna Handique
SBI A/C [protected]
SBI Nazira Branch
Sibsagar, Assam

One person(male) contacted over my mobile telephone on 9th September,2010 to inform me that he is telling on behalf of SBI Credit Card and informed that I have been selected as the priviledged SBI card holder to offer some free benefits. Prior to that he wanted to confirm whether I am "Mohanji" and also wanted to know whether I am carrying the credit card with me and he wanted some information on the card for verification.I categorically mentioned that the card is not with me at this moment and he requested to keep the credit card with me so that he can contact me on next day(Call was given from[protected]. Next day that oerson again contacted me for verification and inform me about the offer that includes stay in hotels for two nights and three days for the family of four in any destinations in India out of 60 destinstions, one free air travel for self only for any destination in India and a polo wrist watch all absolutely free but as membership fee i have to pay for Rs. 6067 including service Tax. They wanted my card No. , date of expiry, and Pin Code of the recorded address. Prior to give my confirmation I asked him why I have been offering this benefit. He replied that it has been selected as priviledged customer and from Kolkata only four prrsons have been selected. I informed them unless I go through the terms and condition I cannot give my unconditional consent and also wanted to know whether it canbe withdrawn if I find it otherwise. They informed affirmitively and also informed that on receiving the documents you can go ythrough the details and the offer will remain valid for eight monyhs and you need not pay now, it will be charged in next credit card statement and if you dont agree it will be refunnded by reversing. He also assured that all the conversations are instatntly recorded for reference. After getting my confirmation he told me that within few minutes his senior officer will come back to me over telephone for further confirmation, when I should agrree to the proposal. After few minutes another call received from a female person[protected]. He also repeats the same procedure and inform me that for giving my consent the line will be transferred to a computrised system when I have to submit the button no. 1 for agreeing the offer and also inform that all the documents will be despatched to my address. I informed that by this time my address has been changed. That lady immediately recorded the changed address and inform me that all the documents will be sent to my new address if I accept the offer. Which i accepted . They inform me their helpline No. [protected] for future requirement. Later on from this complaints forum Website I came to know that so many persons have been cheated by the SBI priviledge Circle Programme. I am just waiting to see what happen reserving the option to decline the offer if it does not suit me as they have communicated.

Mohan Kumar Chattopadhyay, e-mail [protected]@gmail.com, SBI Credit Card No. [protected]

Hi, I recently opened an account at the SBI Agartala Branch. I received my ATM card, and also got my PIN code from the bank. But when I try to use the ATM using the PIN given in the mailer, the screen shows "You did not enter your correct PIN number". I complained to the bank, but they are saying they cannot do anything about it. What should I do?

Today i went to open a new account with fixed deposit of rs75000. but one of the branch employee spoke with me in an impolite way. i got really very bad impression on that branch.

Dear Sir,
This is to inform you that I am haveing saving bank Account no.[protected] in Sbi Rausar Shahjahanpur uttar pradesh branch code no.11184. I have used my ATM card at ATM center no.00012204 to withdraw Rs.3500/-(Rupess three thousand five hundred only) but due to sum reason ATM mashaine has not delivered cash to me but the said amount has been debited my account.I have lodged a complaint in concerned bank but till date no action about this matter. I did not get the money credited in my account.

Regards,
Lakshman Chandra Biswas
Mobno-[protected]

To,
The Branch Manager
State Bank of India,
Mangolpuri Branch, Delhi-110085
sbi.[protected]@sbi.co.in
Reference : Office of the PCDA Draupadi Ghat Allahabad Circular No 430 dated 10.03.2010
Subject : Disbursement of Less Amount of Monthly Pension
Respected Sir,
With due respect I beg to state that my monthly pension has been calculated at the less.My saving account number is [protected]. My PPO Number is G8/14/B/13156/2005. I am a diploma holder As per the table number 112, My basic pension would be 6513/- per month. Then as per the existing DA 35% total amount becomes 6513+[protected]x35%)=[protected]commuted Amount) =7297/-. So I should get Rs 7297/- per month as my pension, but presently I am getting only Rs 6803/- . You are requested to look into the matter and do the needful at the earliest.


Hoping an early action from your end.

Regards……..
Copy to : SBI Chandni Chowk

BRAJESH KUMAR DWIVEDI
Account Number-[protected]
PPO Number G8/14/B/13156/2005
House No-126 Pocket-8 Sector 21 Rohini Delhi 110085
Mobile no-[protected]

RESPECTED SIR,
I Z.IBRAHIM OF CUSTOMER OF STATE BANK OF INDIA CUSTOMER I HAVE APPLIED INTERNET BANKING SERVICE ON 02.09.2010 ON SALEEM STATE BANK OF INDIA SALEM STEEL PLANT CAMPUS . MY ONLINE INTERNET BANKING KIT WAS GET IT. BUT TILL DATE THERE IS NO ACTIVATE ON MY INTERNET BANKING SERVICE SO MAY PLEASE BE ACTIVATED MY ONLINE BANKING SERVICE AT EARLIEST PLEASE.

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Hkksiky

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Sir,Myself Tapas Kumar Mukherjee ,A/c No [protected] moved to United Bank of India,Kalitala Branch on 18th August 2010 to withdraw Rs 3000.In the vfirst time the machine did not respond so I inserted the card 2nd time and I obtained Rs 3000.Now through my on line bank statement I found that the money debited as Rs 3000+Rs 3000.The statement is like this as mentioned below.
18 Aug 2010 ATM WDL
(18th Aug 2010) ATM02300 UNITED BANK OF IDIA Rs 3000
18 Aug 2010 ATM WDL
(18th Aug 2010) ATM02300 UNITED BANK OF IDIA Rs 3000
kindly arrange to return Rs 3000 which has been debited excess from my account
tapas kr mukherjee,joint a/c with wife ajanta mukherjee
contact no [protected]/[protected]

To,
The chairman,
SBI.

We CRE (MEs) from Chennai Circle. In Tamilnadu out of nine only three CRE (MEs) were absorbed as permanent officers. other six got discharge letter from Chennai LHO stating that our contract will come to end on 30.08.2010. But all circles all contract employees were absorbed except Tamilnadu circle only.

Our Circle SME Business is in negative growth. but we done our best possible achievements, we are very new to the bank and credit, we achieved some how business in the first year but we couldn't achieve the 60 % target. some of them are performed in the financial year 2010-11 also.

In our Chennai circle only three CRE (MEs) were observed as permanent officers. but, there is no consistency in awarding the score in the performance matrix. sir as you aware performance is affected by more factors like industrial recession, market potential, area of operation etc, moreover, there is more discrepancies are there in performance appraisal. kindly look into the matter and kindly do us the favour.

Thanks and Regards,

CRE (MEs)
Chennai Circle.

Dear Sir,

This is in reference with my State Bank of India credit card no. xxxx xxxx xxxx 0373. On 25.08.10, I got SMS from SBI informing blocking of credit card. When I contacted them, they informed about two suspicious transactions of amount Rs.2000 each on 23.08.10. I told them that those were not my transactions and immediately mailed Dispute Form, as guided by customer care. After few days I came to know that there is total seven fraud transaction on 23.08.10 total amounting Rs.14000.
I wish to lodge a official complaint against this fraud transaction on my above credit card with detailed history given below. Please note that I had never used my credit card for any online purchasing or net banking and never disclosed my details to anybody. Even I had not registered for secure ID password till 05.09.10, which was used for above transactions.
Sir, I would like to request you to kindly investigate in this matter and initiate necessary actions to resolve this case at the earliest.

Detailed History :
1) Got first SMS on 25.08.10, stating that my card is blocked as precautionary measures to prevent misuse and asked me to call customer care.
2) Same day I called customer care[protected] and asked them the reason of card blocking. They informed about two suspicious transactions of amount Rs.2000 each on 23.08.10 in the name of IDEA cellular. Since those were not my transactions, they took my complaint (MQ[protected] and asked me to send Dispute Form.
3) Same day I immediately mailed Dispute Form to SBI ( mail attached)
4) Another SMS on 26.08.10 and 27.08.10, requesting for reactivation, but I did not responded.
5) On 01.09.10 got call from SBI customer care, saying there is total seven fraud transaction on 23.08.10 of Rs. 2000 each, total amounting Rs.14000. Also confirmed with me whether I have done any net transactions, which I declined and explained my case in details. He confirmed that they will investigate and let me know.
6) On 05.09.10 again got call from SBI, saying that my old card is deactivated and new card will be sent shortly.
7) Today on 06.09.10 I called to SBI customer care for the status of my case. He informed that all seven transactions were done through safe website and by secure ID password. Hence they have considered it as valid transactions. Upon briefing my fact about not own transactions, he asked me to lodge FIR, SBI cannot help now.
I asked him to stop new card issue immediately and requested him to hold this billing to avoid any penalty or additional charges, till the case is resolved.
Once again a humble request to help me in this reagrd, since I cannot pay this huge amount of Rs.14000. I am very thankful to you for your kind support and valuable time.

Yours sincerely,

Santosh Gupta
(Mob [protected])


Attached :
Transaction statement.

Usually missbehaviour in sbi sonpur branch 4446 from top to bottom i.e manager to accountant. Reason: local staffs and others.
If possible i request for surprise checking and take customer's feedback.
I suggest to have facility of customer feedback form because staffs are using monopoly.
Thanks
best regards prem
[protected]

M.K.ASOKAN, MUTHUKUTTIYIL (HOUSE), PANANGAD.P,O KOCHI, 682506 (Pin)
Phone[protected]. Mobil No [protected]
SBI Card No.[protected]
Sir,
I was used a SBI card from 4.8.2004 to 19.9.2006.After that Iam closed my account
and not used any credit card .So now Iam Given an Application for Car loan They told me some dues in your CIBIL . So humply request you to clear my CIBIL due

Thanking You

Respected sir/Madam,
My self Rambabu Shrivastava having a saving account in sbi whose no. is [protected] in bhind branch in (M.P).
My problem is that, on sunday i went to bhind branch ATM whose no.is s1cn00351204 on time 11:00a.m on[protected].when i started transaction frm my account for the withdrawl of rs.19000 that time atm is working well but after a while atm computer is automatically closed and i didn't get my money and also i didn't get the withdrawl receipt. after this accident i gone towards another ATM which is near i checked my account balance that was deducted.after this i placed a complaint in sbi bhind main branch on[protected].he was saying ,that they will tell me 3 to 4 working days. i also placed my complaint in customer care whose no. is AT[protected] yesterday i checked the status of my complaint, there is no progress.
This is my humble request to you please solve out my problem as soon as possible,because i'm facing many financial problem regarding household expenses.
thanking you ,
Yours faithfully,
Rambabu shrivastava
A/c no. [protected]

hi , iam the customer of sbi credit card from a long time, but till now i cant talk to any customer care executive when ever i need. when i use to call them to their toll free number , there will be a computer generated response will be & says to enter the card number, then DOB when i enter my dob it says sorry wrong data.
iam unable to understand what wrong the data entered by them which is not exactly matching with my profile. i want to correct my profile data but cant understand how to approach. when i personally met one sbicc sales executive he replied , sorry sir we cant help u as u have to call them by same toll free number again .

i am kanchan srivastava, sbi saving a.c no. [protected] rs 640/- debited on 5 june 2010 during the online pvr ticket booking through atm. i already had been given complain to sbi husain ganj branch 2 times, 1st complaint on 7 june and 2nd on 9th august still amount has not been credited in my account.
kindly take needful action as per rbi guidelines.

IAM IN AN ACCOUNT FOR SBI BRANCH ARUNACHAL TENGA VALLEY. THIS ONE OF THE SALORY ACCOUNT AND THE NO IS[protected].I AM COLLECT IN TWO ATM FOR YUOR BRANCH TENGA VALLEY. ONE OF CARD NAME IAT BRANCH MANAGER AND OTHER IS MY NAME SATHAR KUNJU KH NOW LOSS OF MY SECOND ATM (SATHAR KUNJU KH) AND SOME CHEQUE LIEFS NO 1229578 TO 122957 TO CONDINUE122965. SO IREQUEST TO YOU SIR PLEASE CANCELL TO THE SECOND ATM AND ABOVE THE NOS OF THE CHEQE LIEF THANK YOU

To,
The chief Manager
SBI, CPPC, J.C.Road, Patna

Sir,
My late husband "Sri Bhairav Jha" was a pensioner and he was drawing his pension from Janakpur Road, Pupri Branch through SBI A/C No. : [protected] Vide PPO No. : 270437.

He died on 7th Oct 2009. I, Mudrika Devi being his wife and now his widow has submitted on month of January all required paper duly attested along with his death certificate to Janakpur Road, Pupri Branch. Who has sent it to CPPC for action but no action has been taken. The bank told that within One month your pension will start but it did not start till date.

When he died he did not withdraw her four months pension. After her death when we told to bank for her balance fund transfer to my Account. Then bank give some document and told give the disclamer. After some days we give all necessary document. Then he told I will inquiry all family member who have been signed in this form. I accept it. But till date bank is nither take any inquiry nor transfer my fund.

When we go to branch the manager said I have dispatched your all document in CPPC patna. So you wait 15 days but till date its not end that period. The Bank not give any satisfactory reply.

At age of 62 I have no other source of income and because o[censored]ndue delay in Family Pension I have suffered financial losses in last 1 year and had to bear hardship physically and mentally.

So please take action and start my Family Pension at the earliest in intimation to my e-mail address : [protected]@yahoo.co.in Or [protected]@gmail.com

Thanking you
Mudrika Devi
SBI A/C No. : [protected]

I am one among the ten staff being issued SBI credit card voluntarily. We didn't go for it. They came voluntarily and issued one. After knowing that my co-worker was cheated on using the same, I didn't want to use it at all and didn't even take it off the cover theyv'e sent. It's two years since I got it. Inspite of not using it at all, I am receiving bills around Rs.9800/- every month asking me to pay the amount. Above all, they often call me in my mobile phone and it's a great nuisance for me. What should I do?

Respected Sir / Madam,

This is Wilson Jayaraj. P. My sbi atm-cum-debit card number[protected] branch : bagayam.

I have lost my pin number. Please send my pin number to this following id.

[protected]@gmail.com

Thank you,

Regards,

P. wilson Jayaraj