I had got a statement last month (15 April 2008) stating that my total amount due is Rs. 25, 215.52 & the due date to pay is 4th May 2008, I had made the complete payment on 30th April 2008 for an amount of Rs. 25, 215.52.
I got my May 2008 statement stating an outstanding amount of Rs. 76.42 & when enquired at their customer care they convey me that this amount is the recurring interest amount for balance transfer carried on March 2007 & for With Drawl of amount in the same month. They also conveyed this is usally charged to all (this amount is for the interest for the amount from the billing date 15 April 2008 to 30th April 2008)
This is not fare in charging a customer with 3.1% on principle amount and the hidden re-occurring charges on amount with drawl & balance transfer.
I had later deposited the cheque for Rs. 76.42 on 28th May 2008, now they had sent me a letter stating that the cheque was not sent for clearence as the date was not mentioned. so we are charging a fine & the total outstanding is Rs. 726.42.
Receiving this letter i called the Call center and i asked if you had seen my cheque was missing with the date, you could have called me & let me know, i would have re-deposited a new cheque, she told me that this option is not available with us, you need to pay the fine else another 250 will be charged for non payment.
Request you to kindly help me in coming out of this problem.
Aug 14, 2020
Complaint marked as Resolved
how many years valid for atm card, its valid from dec2008